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Handle delivery errors

Report processing failures during async delivery work so users see a clear message.

Before you begin​

  • You accepted a delivery webhook but cannot complete quote, accept, update, or cancel

Steps​

Error Event Flow

  1. Process a delivery operation asynchronously.
  2. On failure, POST to /v1/delivery/callback/error with a user-friendly description and error code (gRPC status codes are used).

Verify​

Force a known failure; confirm Otter surfaces your message.

Next​