Overview

Connect Otter to the systems restaurants already use — marketplaces, POS, delivery, back-office tools, and more.

This Guides tab explains what you can build and how the pieces fit together. For exact request and response shapes, use the API reference.

Get familiar with Otter

• Otter 101 — Organizations, brands, stores, applications, orders, menus, and webhooks.
• Authentication — API tokens outbound; webhook verification inbound.
• Events and webhooks / Stores and connections — Shared event and pairing primitives.
• Quickstart — Register your app, connect a store, call the API, and verify a webhook.
• Use these docs with AI — Connect Cursor, Claude Code, or similar tools to the live guides and OpenAPI.

Choose by application type

Use a scenario roadmap to combine the relevant integration guides into one certification-readiness path.

• Online food ordering (OFO) — Send orders into Otter and keep menus and storefront state synchronized.
• Point of sale (POS) — Receive orders from Otter and publish your POS-owned menu through Menus Manager.
• Third-party logistics (3PL) — Quote, accept, update, and complete or cancel deliveries.
• Compare all scenarios — Review shared prerequisites, reliability expectations, and certification evidence.

What do you want to build?

Start with a use-case hub. Most products use more than one. Full list lives under Integrations in the sidebar.

• Orders — send into Otter — Push marketplace or channel orders into Otter and keep status in sync.
• Orders — receive into your system — Ingest Otter-created orders (for example into a POS) and handle status notifications.
• Menus & availability — Keep menus, hours, and availability accurate when Otter pushes changes to your service.
• Menus Manager — Own the menu catalog in your app, sync with Otter, and publish to targets.
• Delivery — Quotes, create, updates, and cancel with your logistics partner.
• Storefront — Hours, availability, and pause/unpause.
• Finance & reviews — Financial transactions and guest feedback (Reviews).
• Organization — Onboard an organization and manage store connections.

Already set up?

• Core Concepts: Otter 101, Authentication, Events and webhooks, Stores and connections, Understand rate limits, Keep webhooks secure.
• Pick a hub under Integrations and follow its Integration overview, then the how-tos.
• Stay in the API reference for payloads, enums, and scopes.