Handle status notifications
Receive optional webhooks when an order reaches Ready, HandedOff, or Fulfilled (Order Manager integrations).
Before you begin
- Order Manager integration with notifications enabled in registry
- Webhook receiver configured
Steps
When configured for your integration, Otter sends:
| Status | Webhook (when enabled) |
|---|---|
| Ready | Order ready notification (orders.order_ready) |
| HandedOff | Order handed off notification (orders.order_handed_off) |
| Fulfilled | Order fulfilled notification (orders.order_fulfilled) |
Handle each event in your POS or ops UI to match kitchen / handoff workflow.
Verify
Advance a test order through ready → handed off → fulfilled; confirm only configured notifications fire.