{"schemaVersion":1,"generatedAt":"2026-09-15T12:04:55.770Z","averageDocumentLength":116.11409395973155,"documents":[{"id":"guide:delivery-integrations-cancellation-flow","type":"guide","title":"Cancel a delivery","url":"https://connect.tryotter.com/docs/delivery-integrations-cancellation-flow/","contentUrl":"https://connect.tryotter.com/docs/agent-guides/delivery-integrations-cancellation-flow.md","content":"Cancel a delivery # Cancel a delivery Cancel an in-flight delivery when Otter requests it before the job is fulfilled. ## Before you begin - Active delivery with known `deliveryReferenceId` - [Create a delivery](delivery-integrations-creation-flow.md) flow in place ## Steps  1. Otter sends a [Cancel delivery (`delivery.cancel`)](/docs/api-reference/reference/cancel-delivery-webhook) webhook. 2. Process cancel on your logistics side. 3. When cancellation succeeds, POST the result to [`POST /v1/delivery/{deliveryReferenceId}/cancel`](/docs/api-reference/reference/cancel-delivery-callback). Respond promptly; Otter currently waits up to 45 seconds. 4. When cancellation fails, use [`POST /v1/delivery/callback/error`](/docs/api-reference/reference/delivery-callback-error). The cancellation callback has no decline state. ## Verify Cancel a test delivery and confirm the success callback returns `204`. Replay the stored callback with the same event ID and confirm it returns `409`. ## Next - [Delivery overview](delivery-integrations-operations.md)","length":128},{"id":"guide:delivery-integrations-creation-flow","type":"guide","title":"Create a delivery","url":"https://connect.tryotter.com/docs/delivery-integrations-creation-flow/","contentUrl":"https://connect.tryotter.com/docs/agent-guides/delivery-integrations-creation-flow.md","content":"Create a delivery # Create a delivery Quote, accept, and update a delivery job until it is completed or canceled. ## Before you begin - Delivery webhooks configured and [signatures validated](guides-webhook-authentication.md) - Callback endpoints implemented per [API reference](/docs/api-reference/reference/otter-api) ## Steps  1. Otter requests quotes via [Request delivery quotes (`delivery.request_quote`)](/docs/api-reference/reference/request-delivery-quotes-webhook). 2. Respond through [`POST /v1/delivery/{deliveryReferenceId}/quotes`](/docs/api-reference/reference/request-delivery-quote-callback): - Send `availability: AVAILABLE` with fare and pickup estimates when you can fulfill the delivery. - Send `availability: UNAVAILABLE` with an optional `unavailableReason` when you cannot fulfill it. Omit pricing and pickup estimates. - Respond promptly. Otter currently waits up to 45 seconds for the correlated result. 3. When Otter accepts a quote, receive [Accept delivery (`delivery.accept`)](/docs/api-reference/reference/accept-delivery-webhook). 4. When delivery creation succeeds, acknowledge it with [`POST /v1/delivery/{deliveryReferenceId}/accept`](/docs/api-reference/reference/accept-delivery-callback). If creation fails, use [`POST /v1/delivery/callback/error`](/docs/api-reference/reference/delivery-callback-error); the accept callback has no decline state. 5. Until terminal state, send updates via [`PUT /v1/delivery/{deliveryReferenceId}/status`](/docs/api-reference/reference/update-delivery-status) (status, addresses, courier, vehicle, notes). Quotes do not expose a fixed time-based validity duration. A quote remains eligible while its internal state is pending; a new quote request supersedes earlier pending quotes. **Typical lifecycle:** `ALLOCATED` → `PICKED_UP` → `COMPLETED`. You may send `CANCELED`, and Otter accepts some updates with intermediate statuses omitted. A `204` status response means the update was queued, not that the final state was applied. ## Verify Run both paths: - Available: quote → accept → picked up → completed. - Unavailable: quote callback returns `UNAVAILABLE`; no delivery is accepted. - Replay a stored callback with the same event ID and confirm that it returns `409` instead of creating another result. ## Next - [Cancel a delivery](delivery-integrations-cancellation-flow.md) - [Handle delivery update requests](delivery-integrations-update-request-flow.md) - [Handle delivery errors](delivery-integrations-error-event-flow.md) - [Delivery overview](delivery-integrations-operations.md)","length":284},{"id":"guide:delivery-integrations-error-event-flow","type":"guide","title":"Handle delivery errors","url":"https://connect.tryotter.com/docs/delivery-integrations-error-event-flow/","contentUrl":"https://connect.tryotter.com/docs/agent-guides/delivery-integrations-error-event-flow.md","content":"Handle delivery errors # Handle delivery errors Report processing failures during async delivery work so users see a clear message. ## Before you begin - You accepted a delivery webhook but cannot complete quote, accept, update, or cancel ## Steps  1. Process a delivery operation asynchronously. 2. On failure, `POST` to [`/v1/delivery/callback/error`](/docs/api-reference/reference/delivery-callback-error) with a user-friendly description and error code ([gRPC status codes](https://grpc.github.io/grpc/core/md_doc_statuscodes.html) are used). ## Verify Force a known failure; confirm Otter surfaces your message. ## Next - [Delivery overview](delivery-integrations-operations.md)","length":85},{"id":"guide:delivery-integrations-operations","type":"guide","title":"Delivery","url":"https://connect.tryotter.com/docs/delivery-integrations-operations/","contentUrl":"https://connect.tryotter.com/docs/agent-guides/delivery-integrations-operations.md","content":"Delivery # Delivery Coordinate delivery quotes, job creation, live updates, and cancellation with your courier or logistics partner. ## Overview Otter requests quotes and delivery jobs via webhooks. Your app responds through callback endpoints and streams status updates until the delivery completes or cancels. ## Integration overview 1. **Quote** — [Request delivery quotes (`delivery.request_quote`)](/docs/api-reference/reference/request-delivery-quotes-webhook) in; [`POST /v1/delivery/{deliveryReferenceId}/quotes`](/docs/api-reference/reference/request-delivery-quote-callback) out with `AVAILABLE` plus estimates or `UNAVAILABLE` plus an optional reason. 2. **Create** — [Accept delivery (`delivery.accept`)](/docs/api-reference/reference/accept-delivery-webhook); acknowledge successful creation through [`POST /v1/delivery/{deliveryReferenceId}/accept`](/docs/api-reference/reference/accept-delivery-callback). 3. **Updates** — [`PUT /v1/delivery/{deliveryReferenceId}/status`](/docs/api-reference/reference/update-delivery-status) for status, address, courier, vehicle, notes. 4. **Update request** — [Update delivery request (`delivery.update_request`)](/docs/api-reference/reference/update-delivery-request-webhook) in; [`POST /v1/delivery/{deliveryReferenceId}/update`](/docs/api-reference/reference/update-delivery-request-callback) out — see [Handle delivery update requests](delivery-integrations-update-request-flow.md). 5. **Cancel** — [Cancel delivery (`delivery.cancel`)](/docs/api-reference/reference/cancel-delivery-webhook) in; [`POST /v1/delivery/{deliveryReferenceId}/cancel`](/docs/api-reference/reference/cancel-delivery-callback) out — see [Cancel a delivery](delivery-integrations-cancellation-flow.md). 6. **Errors** — [`POST /v1/delivery/callback/error`](/docs/api-reference/reference/delivery-callback-error) — see [Handle delivery errors](delivery-integrations-error-event-flow.md). A typical lifecycle is `ALLOCATED` → `PICKED_UP` → `COMPLETED`, or `CANCELED`. Otter accepts some updates with intermediate statuses omitted, so do not depend on synchronous validation of the complete sequence. Quote, accept, and cancel callbacks return `204` after the correlated result is stored. A duplicate callback with the same event ID returns `409`. Accept and cancel callbacks represent success only; report failures through the delivery error callback. ## Related - [Create a delivery](delivery-integrations-creation-flow.md) - [Handle delivery update requests](delivery-integrations-update-request-flow.md) - [API reference](/docs/api-reference/reference/otter-api) ## Next Implement [Create a delivery](delivery-integrations-creation-flow.md) before live traffic.","length":243},{"id":"guide:delivery-integrations-update-request-flow","type":"guide","title":"Handle delivery update requests","url":"https://connect.tryotter.com/docs/delivery-integrations-update-request-flow/","contentUrl":"https://connect.tryotter.com/docs/agent-guides/delivery-integrations-update-request-flow.md","content":"Handle delivery update requests # Handle delivery update requests Respond when Otter asks you to revise an in-flight delivery (cost, pickup, payments, or tip). ## Before you begin - Delivery webhooks configured and [signatures validated](guides-webhook-authentication.md) - Ability to call [`POST /v1/delivery/{deliveryReferenceId}/update`](/docs/api-reference/reference/update-delivery-request-callback) with scope `delivery.provider` ## Steps 1. Receive the [Update delivery request (`delivery.update_request`)](/docs/api-reference/reference/update-delivery-request-webhook) webhook (payload includes `deliveryReferenceId` and the revised fields Otter is requesting). 2. Apply the change on your courier / logistics side. 3. The callback is optional for completion of Otter's update-request operation. If you send it, call [`POST /v1/delivery/{deliveryReferenceId}/update`](/docs/api-reference/reference/update-delivery-request-callback), include updated cost or currency when applicable, and send the original event's `X-Event-Id`. 4. Continue normal status updates with [`PUT /v1/delivery/{deliveryReferenceId}/status`](/docs/api-reference/reference/update-delivery-status) until a terminal state. ## Verify Trigger an update request and confirm the delivery continues to completion or cancel. If you send the optional callback, confirm it returns **204**. ## Common failures | Symptom | Likely cause | Fix | |---|---|---| | **404** on callback | Wrong `deliveryReferenceId` or store | Use ids from the webhook and `X-Store-Id` for the linked store | | **422** | Body missing required update fields | Match the callback schema in the [API reference](/docs/api-reference/reference/otter-api) | ## Next - [Create a delivery](delivery-integrations-creation-flow.md) - [Cancel a delivery](delivery-integrations-cancellation-flow.md) - [Delivery overview](delivery-integrations-operations.md)","length":213},{"id":"guide:direct-orders-integrations-operations","type":"guide","title":"Direct Order","url":"https://connect.tryotter.com/docs/direct-orders-integrations-operations/","contentUrl":"https://connect.tryotter.com/docs/agent-guides/direct-orders-integrations-operations.md","content":"Direct Order # Direct Order Query orders placed by an eater through your direct-order channel. ## Overview Direct Order integrations let you list an eater’s orders in reverse chronological order for account history, support, or reconciliation flows. ## What you can call | Capability | Notes | |---|---| | Query eater orders | Orders for the authenticated eater, newest first | See [API reference](/docs/api-reference/reference/otter-api) for authentication, pagination, and response shape. ## Next Confirm Direct Order is enabled for your application with your Account Representative, then exercise the query endpoint.","length":82},{"id":"guide:finance-integration-operations","type":"guide","title":"Finance","url":"https://connect.tryotter.com/docs/finance-integration-operations/","contentUrl":"https://connect.tryotter.com/docs/agent-guides/finance-integration-operations.md","content":"Finance # Finance Post financial transaction data for orders after checkout so Otter has payout, fee, tax, and adjustment detail. ## Overview After an order is created and financials are finalized on your side, send a financial transaction payload. `202 Accepted` means that synchronous validation passed and the payload was published to Otter's ingestion queue. It does not confirm downstream validation, order association, or persistence. ## Integration overview 1. Create the order ([`POST /v1/orders`](/docs/api-reference/reference/create-order)) if not already in Otter. 2. When financial data is ready, [`POST /finance/v1/financial-transactions`](/docs/api-reference/reference/post-financial-transactions). 3. While `pending` is `true`, you may resubmit the same endpoint to correct or update data. Keep the external transaction ID and store ID stable. Invoice transaction identity also includes the payout ID. The API does not currently expose ingestion status after the payload is queued. Retain the submitted payload and your external transaction identifiers for reconciliation. Submissions with the same identity values update the existing transaction. Changing an identity value may create a separate record. A referenced order is not looked up synchronously, so `202` does not prove that the order association will succeed. Restaurant-funded and service-provider discounts are stored as negative values even when submitted as positive values. Other monetary categories retain the submitted sign. See [Financial transactions](financial-transaction-flow.md) for the sequence. ## Related - [API reference](/docs/api-reference/reference/otter-api) ## Next Walk through [Financial transactions](financial-transaction-flow.md) with a test order.","length":226},{"id":"guide:financial-transaction-flow","type":"guide","title":"Financial transactions","url":"https://connect.tryotter.com/docs/financial-transaction-flow/","contentUrl":"https://connect.tryotter.com/docs/agent-guides/financial-transaction-flow.md","content":"Financial transactions # Financial transactions Send order financials to Otter after the order concludes. ## Before you begin - Order exists in Otter (typically via [`POST /v1/orders`](/docs/api-reference/reference/create-order)) - Financial breakdown ready on your side ## Steps  1. Create the order with [`POST /v1/orders`](/docs/api-reference/reference/create-order) if needed. 2. Post financial data with [`POST /finance/v1/financial-transactions`](/docs/api-reference/reference/post-financial-transactions). 3. Expect **HTTP 202** — synchronous validation passed and the payload was published to the ingestion queue. This is not confirmation of downstream validation, order association, or persistence. 4. While `pending` is `true`, resubmit to fix or update the same transaction. Preserve the external transaction ID and store ID. For invoice transactions, preserve the payout ID as well. The same identity values update an existing transaction. Changing an identity value may create a separate transaction. Although `pending: false` indicates a finalized transaction, the current ingestion API does not reject a later submission with the same identifier. ## Verify Post a test transaction and receive 202. Retain the submitted external transaction identifiers for reconciliation. Resubmit with `pending: true` and confirm the update is accepted. Also test a wrong external order ID. The request can still return `202` because order association happens downstream; use this to verify your reconciliation controls rather than treating queue acceptance as completion. ## Next - [Finance overview](finance-integration-operations.md) - [API reference](/docs/api-reference/reference/otter-api)","length":216},{"id":"guide:guides-ai-coding-agents","type":"guide","title":"Use these docs with AI","url":"https://connect.tryotter.com/docs/guides-ai-coding-agents/","contentUrl":"https://connect.tryotter.com/docs/agent-guides/guides-ai-coding-agents.md","content":"Use these docs with AI # Use these docs with AI Connect Cursor, Claude Code, and similar tools to the live Otter guides and API reference — so generated code matches the current contract, not training-data guesses. Use these docs programmatically through AI assistants, code editors, and Model Context Protocol (MCP). The MCP is read-only documentation search. It does not call the Otter API or access your account. ## Quick access Start with one of these: - Fetch [`llms.txt`](https://connect.tryotter.com/docs/llms.txt) first. That manifest links the OpenAPI contract, the full guide corpus, and the MCP endpoint. - Connect the MCP server at `https://connect.tryotter.com/docs/mcp` (Streamable HTTP). - If your tool cannot use MCP, follow the static artifact URLs in [`llms.txt`](https://connect.tryotter.com/docs/llms.txt). Pages across this site also expose the same discovery links in HTML (``) and in [`robots.txt`](https://connect.tryotter.com/docs/robots.txt). ## Use our MCP server One server covers both layers: guides (the why and how) and the OpenAPI contract (exact paths, scopes, and payloads). | Server | URL | What it covers | | --- | --- | --- | | `otter-docs` | `https://connect.tryotter.com/docs/mcp` | Integration guides, API operations, webhook payloads, and shared schemas | Tools: `search_docs`, `get_guide`, `get_openapi`. After connect, the client shows the server as `otter-partner-docs`. ### Connect with Claude Code Run this in the project directory: ```bash claude mcp add --transport http otter-docs https://connect.tryotter.com/docs/mcp ``` That add is project-scoped. To use the server in every project: ```bash claude mcp add --transport http otter-docs --scope user https://connect.tryotter.com/docs/mcp ``` ### Connect with Claude Desktop 1. Open Claude Desktop. 2. Go to **Settings → Connectors**. 3. Add a custom connector named `otter-docs` with URL `https://connect.tryotter.com/docs/mcp`. Or merge this into `.mcp.json` in the project root, or into Claude Desktop `claude_desktop_config.json`: ```json { \"mcpServers\": { \"otter-docs\": { \"type\": \"http\", \"url\": \"https://connect.tryotter.com/docs/mcp\" } } } ``` ### Connect with Codex CLI ```bash codex mcp add otter-docs --url https://connect.tryotter.com/docs/mcp ``` ### Connect with Cursor Save as `.cursor/mcp.json` in your project, or merge into `~/.cursor/mcp.json`: ```json { \"mcpServers\": { \"otter-docs\": { \"url\": \"https://connect.tryotter.com/docs/mcp\" } } } ``` Restart Cursor after you save. ### Connect with VS Code Save as `.vscode/mcp.json`: ```json { \"servers\": { \"otter-docs\": { \"type\": \"http\", \"url\": \"https://connect.tryotter.com/docs/mcp\" } } } ``` ### Generic Streamable HTTP If your client only needs the URL: ```text https://connect.tryotter.com/docs/mcp ``` ## Verify After the client connects, you should see a server named `otter-partner-docs` with three tools. A typical initialize payload looks like: ```json { \"jsonrpc\": \"2.0\", \"id\": 1, \"result\": { \"protocolVersion\": \"2024-11-05\", \"serverInfo\": { \"name\": \"otter-partner-docs\", \"version\": \"1.0.0\" }, \"capabilities\": { \"tools\": {} } } } ``` `tools/list` should return `search_docs`, `get_guide`, and `get_openapi`. Smoke-test from the client chat: 1. Ask: `Use search_docs to find ping`. 2. Expect a JSON result with `results` that include a `ping` operation or webhook and a `url` under `https://connect.tryotter.com/docs/`. 3. Ask: `Call get_openapi`. 4. Expect a JSON body like this (the version string comes from the live contract): ```json { \"url\": \"https://connect.tryotter.com/docs/openapi/public-api.yaml\", \"openapiVersion\": \"v1\" } ``` 5. Ask: `Call get_guide with slug guides-authentication`. 6. Expect the Authentication guide body and a canonical `url`. Then implement against the linked guide or API reference page — not against memorized paths. ## Common failures | Symptom | Likely cause | Fix | | --- | --- | --- | | Initialize hangs | Wrong transport or a trailing path segment | Use exactly `https://connect.tryotter.com/docs/mcp` over Streamable HTTP, not stdio | | Server connects, no tools | Client did not reload config | Restart the client after you save the file | | Answers ignore the contract | Agent guessed from training data | Ask it to call `search_docs`, then open the returned URL before writing code | ## Static artifacts These are real files on the docs host. Use the URL in the table — do not add a trailing slash. Per-guide Markdown also lives at `https://connect.tryotter.com/docs/agent-guides/.md`. ## Next - [Complete the Quickstart](guides-quickstart.md) before building your first integration. - [Understand authentication](guides-authentication.md) before requesting access tokens. - [Explore the API reference](/docs/api-reference/reference/otter-api/) for the current contract.","length":605},{"id":"guide:guides-authentication","type":"guide","title":"Authentication","url":"https://connect.tryotter.com/docs/guides-authentication/","contentUrl":"https://connect.tryotter.com/docs/agent-guides/guides-authentication.md","content":"Authentication # Authentication How your app proves who it is when calling the Otter API — and how you verify that inbound webhooks really came from Otter. There are **two directions**: | Direction | What you do | Primary mechanism | |---|---|---| | **Outbound** — your app → Otter | Call REST endpoints | OAuth 2.0 access token as `Authorization: Bearer …` | | **Inbound** — Otter → your app | Receive webhooks | Validate `X-HMAC-SHA256` on every request | Exact token request/response fields live in the [API reference](/docs/api-reference/reference/otter-api). Code samples for webhook HMAC live in [Keep webhooks secure](guides-webhook-authentication.md). ## Application credentials Your Account Representative registers an **application** and gives you: - **Client ID** (Application ID / Partner ID in older materials — same value) - **Client secret** Never commit secrets to source control or expose them in a browser or mobile app. See [Quickstart](guides-quickstart.md) to obtain credentials and complete a first call. ## Calling the Otter API (outbound) ### Access tokens Request an access token from [`POST /v1/auth/token`](/docs/api-reference/reference/request-token) using your Client ID and client secret. Two common OAuth 2.0 flows: | Flow | When to use | |---|---| | **Client credentials** | Server-to-server integration — no end-user login. Most partner integrations start here. | | **Authorization code** | A merchant user must authorize your app (for example [organization onboarding](organization-integrations-onboarding-flow.md)). Starts at [`GET /v1/auth/oauth2/authorize`](/docs/api-reference/reference/oauth-2-authorize), then exchange the code at [`/v1/auth/token`](/docs/api-reference/reference/request-token). | Example shape (client credentials): ```bash title=\"Request an access token\" curl --request POST 'https://partners.tryotter.com/v1/auth/token' \\ --header 'Content-Type: application/x-www-form-urlencoded' \\ --data-urlencode 'scope=ping' \\ --data-urlencode 'grant_type=client_credentials' \\ --data-urlencode 'client_id=[CLIENT_ID]' \\ --data-urlencode 'client_secret=[CLIENT_SECRET]' ``` The response includes `access_token`, `token_type` (`bearer`), and `expires_in`. Access tokens are valid for **30 days by default**. Always treat the returned `expires_in` value, in seconds, as authoritative and request a new token before that value elapses. ### Request headers On resource calls: ```http title=\"Authenticated store-scoped request\" Authorization: Bearer X-Store-Id: ``` - **`Authorization`** — required on resource endpoints. - **`X-Store-Id`** — required on store-scoped endpoints. Send the store identifier from **your system** that is linked to the authenticated application. See [Stores and connections](guides-stores-and-connections.md) and [Quickstart — connect stores](guides-quickstart.md#step-3-connect-your-stores). ### Scopes Tokens and applications are limited by **scopes** (for example organization or orders scopes). Request only what you need. Missing scope → authorization errors even with a valid token. Scope lists are in the [API reference](/docs/api-reference/reference/otter-api). ### Transient 401s Occasionally a valid token can return **401** during internal auth edge cases. Prefer a short retry with backoff for known-good tokens, or request a new token — see the auth notes in the API reference. ## Verifying webhooks (inbound) Otter sends HTTPS `POST` events to URLs you register. Each endpoint has a **secret** and an optional `Authorization` style (Basic, Bearer, legacy HMAC SHA1, or none). **Always** validate the **`X-HMAC-SHA256`** header (HMAC-SHA256 of the **raw** body with your webhook secret) before trusting the payload — regardless of `Authorization` type. > Do not process webhook bodies without signature validation. Deep guide with algorithms and multi-language samples: **[Keep webhooks secure](guides-webhook-authentication.md)**. Event model (ack, retries, error callbacks): **[Events and webhooks](guides-events-and-webhooks.md)**. ## Related - [Quickstart](guides-quickstart.md) — first token, store header, webhook registration - [Events and webhooks](guides-events-and-webhooks.md) — REST vs webhooks, ack, error callbacks - [Stores and connections](guides-stores-and-connections.md) — pairing and `X-Store-Id` - [Keep webhooks secure](guides-webhook-authentication.md) — HMAC how-to and samples - [Understand rate limits](guides-rate-limiting.md) - [Otter 101](otter-101.md) - [API reference — auth](/docs/api-reference/reference/otter-api) ## Next Wire client-credentials tokens, then complete [Events and webhooks](guides-events-and-webhooks.md) and [Keep webhooks secure](guides-webhook-authentication.md) before live traffic.","length":532},{"id":"guide:guides-contract-status","type":"guide","title":"API behavior and feature status","url":"https://connect.tryotter.com/docs/guides-contract-status/","contentUrl":"https://connect.tryotter.com/docs/agent-guides/guides-contract-status.md","content":"API behavior and feature status # API behavior and feature status Use this page to distinguish production contracts from behavior that still requires product-specific confirmation. The Otter API is available on the production host `https://partners.tryotter.com`. Validate integrations with controlled production test stores and low-risk test data. ## Production contracts | Area | Contract | |---|---| | Authentication | Access tokens are valid for 30 days by default. The returned `expires_in` value is authoritative. | | Store scope | `X-Store-Id` is the store identifier from your system that is linked to the authenticated application. | | Webhook correlation | The JSON `eventId` and `X-Event-Id` header contain the same UUID. Use it for deduplication and callbacks. | | Order creation | `externalIdentifiers.id` is the stable order identity. A duplicate create returns `409 Conflict` and does not create another order. | | Order paths | `{orderId}` is the external order identifier your app supplied at creation. | | Order status updates | The status endpoint accepts `PREPARED`, `CANCELED`, and `FULFILLED`. `202 Accepted` means that Otter found the order and queued the update; it does not confirm that downstream processing completed. | | Order acceptance windows | Otter API services have no default acceptance or automatic-rejection deadline. When an integration has an acceptance window, it is configured for that integration during onboarding. A UI accept-button window is separate from server-side automatic rejection. | | Order cancellation callbacks | An intent-to-cancel webhook can be acknowledged only by posting `CANCELED` with the matching `X-Event-Id`. The API has no cancellation-decline callback state. | | Order status webhooks | Status webhooks expose accepted, ready-to-pickup, handed-off, and fulfilled events. They do not expose rejected or canceled status events. | | Menu replacement | [`POST /v1/menus`](/docs/api-reference/reference/upsert-menu) replaces the complete menu snapshot. Omitted customer-menu entities are deleted. | | Menu jobs | A menu upsert returns `202 Accepted` with a pending job. Poll until `SUCCESS` or `FAILED`; the response does not confirm that menus or photos were persisted. | | Delivery callbacks | A quote callback supports `AVAILABLE` with estimates or `UNAVAILABLE` with an optional reason. Accept and cancel callbacks represent success only; use the delivery error callback for failures. A stored callback returns `204`, while a duplicate event ID returns `409`. | | Delivery status | A `204` status response means the update was accepted for asynchronous processing. Intermediate lifecycle statuses are not synchronously required. | | Account Pairing | **Deprecated.** Store onboarding and status endpoints under Account Pairing may be removed in a future release. Prefer current store-connection guidance from your Otter representative. | | Reports | **Deprecated.** Date boundaries are inclusive UTC calendar dates. Downloads are comma-delimited UTF-8 CSV. Each generate request creates a new job, and polling by `jobId` is the reconciliation path when a best-effort webhook is missed. Otter returns `EXPIRED` two days after workflow completion. Contact your Otter representative for migration options. | | Reviews | An immediate reply returns the target service's opaque `replyId` after the provider accepts it. A scheduled reply confirms scheduling only, provides no eventual `replyId`, and may execute after the requested epoch-second timestamp. | | Finance ingestion | `202 Accepted` means synchronous validation passed and the payload was published to the ingestion queue. It does not confirm downstream processing completion, including validation, order association, or persistence. Stable transaction identifiers update an existing record instead of creating a duplicate. | ## Preview behavior Treat the following behavior as **Preview**. Do not make it a hard dependency until your Otter representative confirms the contract for your application. | Area | Behavior that is not yet a public guarantee | |---|---| | Orders | Integration-specific acceptance-window values, scheduled-order acceptance timing, cancellation no-response handling, preparation-time anchors, supported currencies and rounding, and any future synchronous status-transition policy | | Webhooks | End-to-end replay limits, global ordering, exhaustion handling, and retention outside one sender execution | | Delivery | A product-level quote-validity promise, whether the current callback wait is a stable SLA, accept/cancel decline representation, failure and return states, read reconciliation, and compensation guarantees | | Menus | Inbound payload/entity/photo limits, availability behavior for template-enabled stores, complete template-menu restrictions, idempotency, and ambiguous-response recovery | | Reports | Output timezone for timestamp columns, `ORDER_STORES` row ordering, and a cross-flow null-serialization guarantee | | Reviews | Per-service reply-size discovery, scheduling lateness, scheduled-operation status or callbacks, edits/deletes, retry policy, and idempotency | | Finance | Partner-visible processing status, retry and completion SLAs, correction finality, supported currencies and rounding, and failure reconciliation | | Organization | Whether every organization-created connection emits the same webhook sequence as account pairing | | API lifecycle | Support targets, certification policy, incident communication, credential-rotation procedure, PII retention, versioning, and deprecation notice periods | ## How to integrate with Preview behavior 1. Keep Preview-dependent code behind a feature flag or configuration. 2. Capture request IDs, event IDs, external resource IDs, and submitted payloads. 3. Ask your Otter representative to confirm the behavior for your application. 4. Promote the dependency only after it is represented in the API reference or this guide. ## Related - [Authentication](guides-authentication.md) - [Events and webhooks](guides-events-and-webhooks.md) - [Integration scenarios](scenarios.md) - [API reference](/docs/api-reference/reference/otter-api) ## Next Implement only the production contracts required for your integration, then use the scenario checklist for controlled production-store validation.","length":792},{"id":"guide:guides-events-and-webhooks","type":"guide","title":"Events and webhooks","url":"https://connect.tryotter.com/docs/guides-events-and-webhooks/","contentUrl":"https://connect.tryotter.com/docs/agent-guides/guides-events-and-webhooks.md","content":"Events and webhooks # Events and webhooks How Otter notifies your app when something happens outside a REST call you started — and how you should respond. REST is how **you** initiate work. **Webhooks** are how Otter notifies you of work that started elsewhere (restaurant accept, menu publish request, store pause, report ready, and so on). ## REST vs webhooks | | REST (your app → Otter) | Webhooks (Otter → your app) | |---|---|---| | Who starts | You | Otter or the restaurant | | Typical use | Create an order, upsert a menu, pause a store | Status changed, publish requested, credentials needed | | Auth | Bearer access token | Validate `X-HMAC-SHA256` (see [Authentication](guides-authentication.md)) | | Response | HTTP status for your request | **2xx** quickly; process asynchronously | Most Integrations hubs use **both**. ## Event lifecycle  1. Something changes in Otter (or a merchant action triggers it). 2. Otter `POST`s a signed JSON payload to your registered HTTPS URL. 3. You validate the signature, return **2xx**, and queue work. 4. When a domain documents it, you may call an **error callback** so the merchant sees a clear failure (menus and delivery use this pattern). Every outbound webhook includes the same UUID in the JSON body’s `eventId` field and the `X-Event-Id` request header. Persist this value before acknowledging the webhook. Send it back in callback endpoints that require `X-Event-Id`. ## Acknowledge quickly - Return **2xx** as soon as the request is accepted for processing. - Do heavy work (DB writes, partner APIs) **after** the response. - Treat handlers as **idempotent**. The same event can arrive more than once through replay or workflow recovery even after a successful acknowledgement. ## Delivery attempts and timeouts For each webhook delivery execution, Otter: - Applies a 30-second connection, read, write, and total call timeout. - Makes up to three attempts only for DNS or socket failures. - Waits approximately 100 ms before the second attempt and 500 ms before the third. - Does not retry an HTTP error response in that sender execution. Do not use these attempts as a business-workflow timer. Otter can replay work outside this sender execution, so deduplicate with `eventId` and retain the result of every processing attempt. Payload shapes live in the [API reference](/docs/api-reference/reference/otter-api) and each Integrations hub’s **Events** section. ## Error callbacks Some domains require an explicit failure report when your side cannot complete the work Otter asked for: | Domain | Pattern | Start here | |---|---|---| | Menus | [`POST /v1/callback/error`](/docs/api-reference/reference/publish-error) with event id + user-friendly reason | [Report a failed menu event](menus-integrations-failed-event-flow.md) | | Delivery | [`POST /v1/delivery/callback/error`](/docs/api-reference/reference/delivery-callback-error) | [Handle delivery errors](delivery-integrations-error-event-flow.md) | Use a **merchant-readable** reason. Silent failures leave restaurants stuck with no message in Otter. ## Security and registration - Register HTTPS endpoints with your Account Representative (or via supported APIs where available). - Each endpoint has a **secret** — validate **`X-HMAC-SHA256`** on every request. Deep how-to and code samples: **[Keep webhooks secure](guides-webhook-authentication.md)**. ## Related - [Authentication](guides-authentication.md) — tokens outbound; webhook verify inbound - [Find an event ID](guides-find-event-id.md) — correlate callbacks, logs, and retries - [Keep webhooks secure](guides-webhook-authentication.md) — HMAC algorithms and samples - [Quickstart — register webhooks](guides-quickstart.md#step-4-register-webhooks-and-verify-signatures) - [Otter 101](otter-101.md) ## Next Implement signature validation ([Keep webhooks secure](guides-webhook-authentication.md)), then subscribe to the event types listed on your Integrations hub Overview.","length":523},{"id":"guide:guides-find-event-id","type":"guide","title":"Find an event ID","url":"https://connect.tryotter.com/docs/guides-find-event-id/","contentUrl":"https://connect.tryotter.com/docs/agent-guides/guides-find-event-id.md","content":"Find an event ID # Find an event ID Use the `eventId` at the top level of a webhook payload to correlate the event with callbacks, logs, and retries. ## Before you begin - Configure an HTTPS endpoint to receive Otter webhooks. - [Validate the webhook signature](guides-webhook-authentication.md) before processing the body. - Keep the original payload available in your logs or event-processing record. ## Steps 1. Inspect the JSON body sent to your webhook endpoint. ```json title=\"Webhook payload\" { \"eventId\": \"cf0ce51b-d74e-40d3-b177-1925ab4edc0c\", \"eventTime\": \"2026-07-23T14:32:18Z\", \"eventType\": \"ping.ping\", \"metadata\": { \"storeId\": \"partner-store-123\", \"applicationId\": \"ad4ff59d-04c0-4c7d-8ca3-e3a673f8443d\", \"payload\": { \"message\": \"Hello World\" } } } ``` 2. Read `eventId` from the root of the payload. In the example, the event ID is `cf0ce51b-d74e-40d3-b177-1925ab4edc0c`. Do not use these other identifiers in its place: | Field | What it identifies | |---|---| | `eventType` | The kind of event, such as [Ping webhook (`ping.ping`)](/docs/api-reference/reference/ping-webhook) | | `metadata.resourceId` | The resource affected by the event | | `metadata.storeId` | The store in your system | 3. Store the event ID with your processing result. Use it as an idempotency key so a retry does not run the same work twice. 4. When an endpoint asks which event you are responding to, send the same value in the `X-Event-Id` request header. For example, the [menu error callback (`POST /v1/callback/error`)](/docs/api-reference/reference/publish-error) requires this header. ## Verify Confirm that: - your webhook log contains the top-level `eventId`; - retries with the same event ID do not duplicate work; - any callback `X-Event-Id` header exactly matches the webhook value. ## Common failures | Symptom | Likely cause | Fix | |---|---|---| | Callback rejects the event ID | A resource or store ID was sent instead | Copy the top-level `eventId` unchanged | | You cannot find an event ID | Only `metadata.payload` was logged | Log the complete webhook envelope after validating its signature | | A retry creates duplicate work | The handler does not deduplicate events | Persist `eventId` and check it before processing | ## Next - [Understand events and webhooks](guides-events-and-webhooks.md) - [Keep webhooks secure](guides-webhook-authentication.md) - Review the payload for the webhook you consume in the [API reference](/docs/api-reference/reference/otter-api)","length":334},{"id":"guide:guides-quickstart","type":"guide","title":"Quickstart","url":"https://connect.tryotter.com/docs/guides-quickstart/","contentUrl":"https://connect.tryotter.com/docs/agent-guides/guides-quickstart.md","content":"Quickstart # Quickstart Get credentials, connect a store, call the Otter API, and receive a verified webhook — in one path. By the end of this guide you will have application credentials, at least one linked store, a successful authenticated API call, and a webhook endpoint that validates Otter signatures. ## Before you begin - A technical contact who can store secrets securely - A publicly reachable **HTTPS** URL for webhooks (or a tunnel such as ngrok for local testing) - Agreement with your **Account Representative** on which products you are building (orders, menus, storefront, and so on) ## Step 1: Register your application External partners need a registered **application** before calling the Otter API. Registration is manual. 1. Contact your Account Representative and ask them to register your application. 2. You receive: - **Application ID** (also called Partner ID in older materials — treat them as the same) - **Client secret** 3. Store the client secret in your secrets manager. Never commit it to source control or expose it in a browser or mobile app. ### Verify You have Application ID and client secret stored securely. See the [API reference](/docs/api-reference/reference/otter-api) for authentication and base URLs. ## Step 2: Authenticate and make your first call The Otter API uses **OAuth 2.0** access tokens. Most partner apps start with the **client credentials** flow. See **[Authentication](guides-authentication.md)** for flows, headers, scopes, and webhook verification. 1. Obtain an access token from [`POST /v1/auth/token`](/docs/api-reference/reference/request-token) using your Client ID and client secret (details in the [API reference](/docs/api-reference/reference/otter-api)). 2. Call a simple authenticated endpoint with: ```http title=\"Authorization header\" Authorization: Bearer ``` 3. Confirm you get a successful response before wiring a full workflow. ### Verify A successful authenticated response with your credentials means the application is wired correctly. ## Step 3: Connect your stores Every restaurant location your app acts on must be paired with Otter. Store-scoped requests send the Otter store identity in `X-Store-Id`. Pairing paths (Account Representative, account pairing APIs, organization OAuth): **[Stores and connections](guides-stores-and-connections.md)**. 1. Ask your Account Representative to onboard each store, **or** automate pairing with [Organization onboarding](organization-integrations-onboarding-flow.md) when your product supports it. 2. After linking, note the store ID Otter expects for that location. 3. Send it on store-scoped requests: ```http title=\"Store-scoped request headers\" Authorization: Bearer X-Store-Id: ``` ### Verify Call a store-scoped endpoint from the [API reference](/docs/api-reference/reference/otter-api) with `X-Store-Id` set. You should not get an unknown-store or authorization error for that header. ## Step 4: Register webhooks and verify signatures Otter pushes events (order status, menu failures, storefront changes, and more) to HTTPS endpoints you control. Mental model (REST vs webhooks, ack, error callbacks): **[Events and webhooks](guides-events-and-webhooks.md)**. 1. Ask your Account Representative to register your webhook URL(s) and choose an authentication type per endpoint. 2. Save the webhook **secret** for each endpoint (Otter Developer Portal or your Account Representative). 3. Implement your receiver to: - Accept `POST` with JSON - Validate **`X-HMAC-SHA256`** on every request — see [Keep webhooks secure](guides-webhook-authentication.md) - Return **2xx** quickly; do heavy work asynchronously 4. Subscribe to the event types your product needs. ### Verify Trigger a test event (or complete a small flow that emits one). Your endpoint should receive the request, pass signature validation, and respond with `2xx`. ## Checklist You're done when: - [ ] Application ID + client secret stored securely - [ ] Authenticated API call succeeds - [ ] At least one store linked; `X-Store-Id` accepted - [ ] Webhook URL registered; signature validation passes ## Common failures | Symptom | Likely cause | Fix | |---|---|---| | 401 on API calls | Wrong secret or expired token | Confirm credentials; refresh the bearer token | | Store errors on resource calls | Missing/wrong `X-Store-Id` or store not linked to this app | Re-check store onboarding; use the Otter-linked id | | No webhooks | URL not registered, HTTP (not HTTPS), or firewall | Confirm Otter can reach the URL | | Signature check fails | Wrong secret or hashing decoded/parsed body | Use the **raw** request body bytes — see [Keep webhooks secure](guides-webhook-authentication.md) | | Frequent 429 | Hitting [rate limits](guides-rate-limiting.md) | Back off with jitter; contact your TAM if normal traffic is limited | ## Next - **[Otter 101](otter-101.md)** — Core business concepts (organization, store, orders, menus, events) - **[Authentication](guides-authentication.md)** — Tokens outbound; webhook verification inbound - **[Events and webhooks](guides-events-and-webhooks.md)** / **[Stores and connections](guides-stores-and-connections.md)** — Shared primitives - Pick an **Integrations** hub from the [Overview](overview.md) and follow its Integration overview - **[Keep webhooks secure](guides-webhook-authentication.md)** and **[Understand rate limits](guides-rate-limiting.md)** before live traffic","length":704},{"id":"guide:guides-rate-limiting","type":"guide","title":"Understand rate limits","url":"https://connect.tryotter.com/docs/guides-rate-limiting/","contentUrl":"https://connect.tryotter.com/docs/agent-guides/guides-rate-limiting.md","content":"Understand rate limits # Understand rate limits Stay within Otter API quotas so your integration remains reliable under load. ## Overview The Otter API enforces rate limits so capacity stays fair across partners. Limits apply in two ways: by **IP address** and by **endpoint** (per store and application). ## IP address limits Limits depend on whether the request is authenticated: | Auth state | Limit | |---|---| | Authenticated | 20 requests per **second** per IP (all endpoints combined) | | Unauthenticated | 3 requests per **minute** per IP | ## Endpoint limits Authenticated endpoints are rate limited individually at the **store** level for your application. For example, one store for one application might be allowed a fixed number of calls per minute to a given endpoint. Exact quotas depend on the endpoint. See the per-operation **Rate limit** note on each page in the [API reference](/docs/api-reference/reference/otter-api). ## When you hit a limit - The API responds with **HTTP 429** until usage drops below the threshold. - Back off and retry with jitter. Do not tight-loop on 429. - If you hit limits often in normal traffic, contact your TAM to review quotas or redesign chatty patterns (batching, caching, fewer polling loops). ## Verify Intentionally exceed a low-volume path only if you have a safe test plan. Confirm you receive `429` and that your client backs off. Prefer load testing against agreed quotas with your Account Representative. ## Next - [API reference](/docs/api-reference/reference/otter-api) — per-operation rate limits - [Keep webhooks secure](guides-webhook-authentication.md)","length":232},{"id":"guide:guides-stores-and-connections","type":"guide","title":"Stores and connections","url":"https://connect.tryotter.com/docs/guides-stores-and-connections/","contentUrl":"https://connect.tryotter.com/docs/agent-guides/guides-stores-and-connections.md","content":"Stores and connections # Stores and connections How restaurant locations are linked to your application — and why store-scoped API calls need `X-Store-Id`. A **store** is a single restaurant location. Most Otter API calls and webhooks are **store-scoped**: Otter must know which location you mean, and that location must be **connected** to your application. ## Hierarchy reminder  | Concept | Meaning | |---|---| | **Organization** | Merchant account | | **Brand** | Concept or banner under the org | | **Store** | One location — the unit most APIs and webhooks act on | | **Connection** | Mapping between Otter’s store and an id in **your** system | Full business model: [Otter 101](otter-101.md). ## Why pairing matters Once a store is linked to your application: - You send Otter’s store identity on store-scoped requests in the **`X-Store-Id`** header. - Webhooks for that store carry store metadata so you can route events correctly. If a store is **not** linked, store-scoped calls fail even with a valid bearer token. Pairing is separate from authentication — see [Authentication](guides-authentication.md). ## Ways to connect stores Pick the path that matches how merchants come onto your product: | Path | When to use | Start here | |---|---|---| | **Account Representative** | Manual / early onboarding; few stores | Ask your AR to link stores (also in [Quickstart](guides-quickstart.md#step-3-connect-your-stores)) | | **Organization onboarding** | Merchant authorizes your app and you browse org → brand → store | [Onboard an organization](organization-integrations-onboarding-flow.md) | Many products start with **Account Representative** for a few stores, then automate pairing at scale. ## Using `X-Store-Id` On store-scoped resource calls: ```http title=\"Store-scoped request headers\" Authorization: Bearer X-Store-Id: ``` - Use the Otter store id for the **linked** location (not an unlinked id from another app). ## Store status and removal - Prefer [Organization onboarding](organization-integrations-onboarding-flow.md) for connection lifecycle when your product supports it. - Treat certain **403** “account could not be found” responses as a fallback signal if a store link was removed. ## Related - [Quickstart — connect stores](guides-quickstart.md#step-3-connect-your-stores) - [Onboard an organization](organization-integrations-onboarding-flow.md) - [Authentication](guides-authentication.md) — tokens and headers - [Otter 101](otter-101.md) ## Next Link at least one store ([Quickstart](guides-quickstart.md#step-3-connect-your-stores)), confirm a store-scoped call succeeds, then choose the Integrations hub for your product.","length":346},{"id":"guide:guides-webhook-authentication","type":"guide","title":"Webhook authentication","url":"https://connect.tryotter.com/docs/guides-webhook-authentication/","contentUrl":"https://connect.tryotter.com/docs/agent-guides/guides-webhook-authentication.md","content":"Webhook authentication Webhook authentication — validate HMAC-SHA256 and Authorization on every Otter webhook. webhook authentication HMAC X-HMAC-SHA256 # Keep webhooks secure Webhook authentication means validating every Otter webhook before you trust the payload. This guide is the deep how-to for HMAC and `Authorization` options. For the full auth picture (API tokens **and** webhooks), start with **[Authentication](guides-authentication.md)**. For REST vs webhooks, ack, and error callbacks, see **[Events and webhooks](guides-events-and-webhooks.md)**. ## Overview Each webhook endpoint has a `secret` and an `Authentication Type`. The `Authentication Type` controls the HTTP `Authorization` header Otter sends to your service. Choose one of: `HMAC SHA1` (legacy), `Basic Auth`, `Bearer Token`, or `None` (no `Authorization` header). Independent of that choice, **every** request also includes an `X-HMAC-SHA256` header: the SHA-256 HMAC of the request body using your endpoint `secret`. Always validate that header. ## HMAC SHA256 signature Every webhook request is signed with HMAC-SHA256. The signature is in the `X-HMAC-SHA256` header. > Validate this signature on every request before you process the body. > > HMAC-SHA256 proves the request came from Otter and that the body was not altered. An attacker who only sees the hash can replay the same request, but cannot forge new payloads without the secret. ### Example of HTTP Headers (SHA256) Headers from a request using the `Bearer Token` Authentication type. Please, notice the `x-hmac-sha256` header, this example shows that you will receive this header independent of the selected `Authentication Type`. ```txt title=\"Example webhook headers\" content-length: 298 x-hmac-sha256: PLZ05+ixPce3G/cKhiausM7ZGbmpISyzcnP0ivaPju4= authorization: Bearer token123 content-type: application/json ``` ### Computing and validating the hash (SHA256) The HMAC SHA256 is computed using the following algorithm: - Encode the request body and the secret to UTF-8 - Compute the HMAC SHA256 hash using previous values, this will give you a byte-array - Encode the byte-array to base64 and decode the result to UTF-8 - The result will be a string with the base64 encoding of the HMAC SHA256 signature You can always get the Webhook secret for your endpoint in the Otter Developer Portal. To validate the hash: - Compute the hash using the method above - Extract the hash from the header `X-HMAC-SHA256` - Compare both strings Reference implementations: ### Hints This [online tool](https://www.devglan.com/online-tools/hmac-sha256-online) is a good place to validate your implementation. Just ensure you select the output format as base64. ## Legacy Authentication: HMAC SHA1 The legacy authentication type is a HMAC SHA1 of the request body and the Webhook's secret. It sends in every request an HTTP Header with this format: `Authorization: MAC {HASH}`. > SHA-1 is weak. Prefer validating `X-HMAC-SHA256` (and avoid relying on legacy HMAC SHA1 auth). ### Computing and validating the hash (SHA1) To compute the hash you can use the same code from the HMAC SHA256, just change the algorithm to `hmac.sha1`. To validate the request, extract the hash from the header `Authorization`. **IMPORTANT**: Remember to remove the `MAC` prefix from the header and always strip your strings. ### Example of HTTP Headers (SHA1) ```txt title=\"Example legacy HMAC SHA1 headers\" x-hmac-sha256: TLUkvaPA7J+FWuQXDwcgnLa84WuHp526pCt4I6FgsXk= authorization: MAC LblnjLxrJr40CDcM44+cvM/dYlk= ``` ## Basic Auth If you use this `Authentication Type`, you will need to provide a username and password in the endpoint configuration in the Otter Developer Portal. You can get more details about basic auth [here](https://swagger.io/docs/specification/authentication/basic-authentication/). Webhooks with `Basic Auth` will have this HTTP Header: `Authorization: Basic base64({username}:{password})`. > If an attacker intercepts Basic Auth credentials, they can forge requests with those credentials. > > Always validate `X-HMAC-SHA256` as well. Prefer not to rely on Basic Auth alone. ### Validating (Basic Auth) - Extract the `Authorization` header value - Remove the `Basic` prefix - Decode the value using base64 - Split the string in the first `:`, the first value will be the username and the remaining the password - Validate the username and password with value stored locally in your application ### Example of HTTP Headers (Basic Auth) ```txt title=\"Example Basic Auth headers\" x-hmac-sha256: TLUkvaPA7J+FWuQXDwcgnLa84WuHp526pCt4I6FgsXk= authorization: Basic dGVzdGU6dGVzdGU= ``` ### Bearer Token Very similar to `Basic Auth` but uses a user defined token instead of username and password. You are free to use anything that makes sense for your application as a token, but a [JWT](https://jwt.io/) is a good approach. > If an attacker intercepts a Bearer token, they can reuse it until you rotate it. > > Always validate `X-HMAC-SHA256` as well. Prefer not to rely on Bearer auth alone. ### Validating (Bearer Token) - Extract the `Authorization` header value - Remove the `Bearer` prefix - Compare the token with your internal one ### Example of HTTP Headers (Bearer Token) ```txt title=\"Example Bearer Token headers\" x-hmac-sha256: TLUkvaPA7J+FWuQXDwcgnLa84WuHp526pCt4I6FgsXk= authorization: Bearer this.is.a.token ```","length":793},{"id":"guide:loyalty-manager-integrations-operations","type":"guide","title":"Loyalty Manager","url":"https://connect.tryotter.com/docs/loyalty-manager-integrations-operations/","contentUrl":"https://connect.tryotter.com/docs/agent-guides/loyalty-manager-integrations-operations.md","content":"Loyalty Manager # Loyalty Manager Enroll guests, compute rewards, and redeem or refund loyalty for orders. ## Overview Loyalty Manager covers enrollment configuration, user CRUD, reward simulation, and redeem/accumulate/refund flows tied to orders. ## What you can call | Capability | Purpose | |---|---| | Get enrollment config | Fields required to create a user | | Create user | Enroll a loyalty member | | Search users | Find users by search param | | Get user | Read user profile | | Compute applicable rewards | Rewards eligible for an order | | Simulate rewards | Preview order after applying rewards | | Redeem and accumulate rewards | Apply rewards on an order | | Refund rewards | Reverse a reward transaction | Endpoint and schema detail: [API reference](/docs/api-reference/reference/otter-api). ## Test - Create a test user with enrollment config. - Run simulate → redeem on a test order. ## Next Contact your Account Representative if Loyalty Manager is not enabled for your application.","length":132},{"id":"guide:menu-integrations-operations","type":"guide","title":"Menus","url":"https://connect.tryotter.com/docs/menu-integrations-operations/","contentUrl":"https://connect.tryotter.com/docs/agent-guides/menu-integrations-operations.md","content":"Menus # Menus Keep menus, hours, and item availability in sync when Otter pushes changes to your integrated service. ## Overview Use this when Otter is the source of menu changes and your app applies them on a marketplace, POS, or other target. Otter sends webhook events; you perform the operation on the target and report results via callback endpoints. ## How it fits  ## Integration overview 1. Receive a menu-related webhook (publish, hours, availability, or send menu). 2. Apply the change on the integrated service. 3. POST the result to the matching callback endpoint — or [report a failure](menus-integrations-failed-event-flow.md). | Flow | Webhook intent | Callback | |---|---|---| | [Publish a menu](menus-integrations-publish-flow.md) | [Menu Publish (`menus.menu_publish`)](/docs/api-reference/reference/menu-publish-webhook) | [`POST /v1/menus/publish`](/docs/api-reference/reference/menu-publish-callback) | | [Upsert hours](menus-integrations-upsert-hours-flow.md) | [Menu upsert hours (`menus.upsert_hours`)](/docs/api-reference/reference/upsert-menu-hours-webhook) | [`POST /v1/menus/hours`](/docs/api-reference/reference/menu-upsert-hours) | | [Update availability](menus-integrations-update-menu-entities-availability-flow.md) | [Update menu entities availabilities (`menus.update_menu_entities_availabilities`)](/docs/api-reference/reference/update-menu-entities-availabilities-webhook) | [`POST /v1/menus/entity/availability/bulk`](/docs/api-reference/reference/update-menu-entities-availabilities-callback) | | Send menu | [Send menu (`menus.send_menu`)](/docs/api-reference/reference/send-menu-webhook) | [`POST /v1/menus/current`](/docs/api-reference/reference/menu-send-callback) | ## Test - Register webhooks and [validate signatures](guides-webhook-authentication.md). - Walk through [Publish a menu](menus-integrations-publish-flow.md) with a test store. ## Related - [Menus Manager](menus-manager-integrations-operations.md) — when your app owns the menu catalog - [API reference](/docs/api-reference/reference/otter-api) ## Next Start with [Publish a menu](menus-integrations-publish-flow.md). Before go-live, confirm error reporting via [Handle failed events](menus-integrations-failed-event-flow.md).","length":203},{"id":"guide:menus-integrations-failed-event-flow","type":"guide","title":"Handle failed events","url":"https://connect.tryotter.com/docs/menus-integrations-failed-event-flow/","contentUrl":"https://connect.tryotter.com/docs/agent-guides/menus-integrations-failed-event-flow.md","content":"Handle failed events # Handle failed events Tell Otter when you cannot complete a menu webhook operation so users see a clear error. ## Before you begin - You received a menu webhook (publish, hours, availability, or send menu) and cannot complete it on the target ## Steps  1. Otter sends a menu webhook requesting work on the integrated service. 2. Your app cannot complete the operation on the target. 3. Call [`POST /v1/callback/error`](/docs/api-reference/reference/publish-error) with the **event id** from the webhook and a **user-friendly** failure reason. ## Verify Force a known failure (for example invalid entity id) and confirm Otter surfaces your message to the user. ## Common failures | Symptom | Likely cause | Fix | |---|---|---| | Error not shown to user | Message too technical or missing event id | Use plain language; pass the webhook event id | | Duplicate retries | Otter retries webhook | Make callback idempotent where possible | ## Next - [Menus overview](menu-integrations-operations.md) - [API reference — publish error](/docs/api-reference/reference/publish-error)","length":154},{"id":"guide:menus-integrations-publish-flow","type":"guide","title":"Publish a menu","url":"https://connect.tryotter.com/docs/menus-integrations-publish-flow/","contentUrl":"https://connect.tryotter.com/docs/agent-guides/menus-integrations-publish-flow.md","content":"Publish a menu # Publish a menu Sync menus from Otter to your integrated service after Otter matches entities with what you already have on the target. ## Before you begin - Webhooks registered and [signatures validated](guides-webhook-authentication.md) - Store linked ([Quickstart](guides-quickstart.md#step-3-connect-your-stores)) - Callback endpoints implemented per [API reference](/docs/api-reference/reference/otter-api) ## Steps  1. Otter sends a [Send menu (`menus.send_menu`)](/docs/api-reference/reference/send-menu-webhook) webhook — return the store’s current menus via [`POST /v1/menus/current`](/docs/api-reference/reference/menu-send-callback). 2. Otter matches entities to prior ids and sends a [Menu Publish (`menus.menu_publish`)](/docs/api-reference/reference/menu-publish-webhook) webhook with matched, new, and omitted (delete) entities. 3. Apply the publish on the target. 4. Send the callback with ids for newly created menu entities via [`POST /v1/menus/publish`](/docs/api-reference/reference/menu-publish-callback). ## Verify After a full publish cycle, confirm menus on the target match Otter and new entity ids are returned in the callback. ## Common failures | Symptom | Likely cause | Fix | |---|---|---| | Publish stalls | Missing send-menu response or wrong ids | Complete step 1; reuse stable ids from prior syncs | | User sees opaque error | Callback error message not friendly | Use [Handle failed events](menus-integrations-failed-event-flow.md) with a clear message | ## Next - [Upsert hours](menus-integrations-upsert-hours-flow.md) - [Update availability](menus-integrations-update-menu-entities-availability-flow.md) - [Menus overview](menu-integrations-operations.md)","length":191},{"id":"guide:menus-integrations-update-menu-entities-availability-flow","type":"guide","title":"Update availability","url":"https://connect.tryotter.com/docs/menus-integrations-update-menu-entities-availability-flow/","contentUrl":"https://connect.tryotter.com/docs/agent-guides/menus-integrations-update-menu-entities-availability-flow.md","content":"Update availability # Update availability Suspend or unsuspend a menu item (or other entity) on your integrated service when Otter requests it. ## Before you begin - [Menus overview](menu-integrations-operations.md) and webhook receiver ready - Target service supports suspend/unsuspend for the entity type ## Steps  1. Otter sends an [Update menu entities availabilities (`menus.update_menu_entities_availabilities`)](/docs/api-reference/reference/update-menu-entities-availabilities-webhook) webhook. 2. Apply suspend or unsuspend on the integrated service. 3. POST the result to [`POST /v1/menus/entity/availability/bulk`](/docs/api-reference/reference/update-menu-entities-availabilities-callback). ## Verify Trigger a suspend; confirm the item is unavailable on the target and the callback succeeds. ## Common failures | Symptom | Likely cause | Fix | |---|---|---| | Callback rejected | Wrong entity id or store | Use ids from the webhook payload | | Target unchanged | Operation failed on channel | [Report failure](menus-integrations-failed-event-flow.md) with a user-friendly message | ## Next - [Publish a menu](menus-integrations-publish-flow.md) - [Menus overview](menu-integrations-operations.md)","length":130},{"id":"guide:menus-integrations-upsert-hours-flow","type":"guide","title":"Upsert hours","url":"https://connect.tryotter.com/docs/menus-integrations-upsert-hours-flow/","contentUrl":"https://connect.tryotter.com/docs/agent-guides/menus-integrations-upsert-hours-flow.md","content":"Upsert hours # Upsert hours Apply menu hour changes on your integrated service when Otter sends a [Menu upsert hours (`menus.upsert_hours`)](/docs/api-reference/reference/upsert-menu-hours-webhook) webhook. ## Before you begin - [Menus overview](menu-integrations-operations.md) - Webhook receiver and callback auth in place ## Steps  1. Otter sends a [Menu upsert hours (`menus.upsert_hours`)](/docs/api-reference/reference/upsert-menu-hours-webhook) webhook with the hours configuration for the store. 2. Update hours on the integrated service. 3. POST the result to [`POST /v1/menus/hours`](/docs/api-reference/reference/menu-upsert-hours). ## Verify Change hours in Otter for a test store; confirm the target reflects the new schedule and the callback returns success. ## Common failures | Symptom | Likely cause | Fix | |---|---|---| | Hours not applied | Target API error | Report via [Handle failed events](menus-integrations-failed-event-flow.md) | | Partial day missing | Timezone or format mismatch | Align with [API reference](/docs/api-reference/reference/otter-api) payload | ## Next - [Publish a menu](menus-integrations-publish-flow.md) - [Menus overview](menu-integrations-operations.md)","length":134},{"id":"guide:menus-manager-integrations-manager-menu-sync-flow","type":"guide","title":"Manager menu sync","url":"https://connect.tryotter.com/docs/menus-manager-integrations-manager-menu-sync-flow/","contentUrl":"https://connect.tryotter.com/docs/agent-guides/menus-manager-integrations-manager-menu-sync-flow.md","content":"Manager menu sync # Manager menu sync Synchronize Manager menus with Otter menus for a store, optionally publishing to OFO in the same request. ## Before you begin - Menus Manager integration enabled for the store ## Steps  1. Trigger manager menu sync (optionally with publish to OFO). 2. Response includes a **job id** for the async work. 3. Poll [`GET /v1/menus/jobs/{jobId}`](/docs/api-reference/reference/get-async-job-status) until `SUCCESS` or `FAILED`. ## Verify Run sync; job completes and Otter menus reflect Manager state (and OFO if you enabled publish). ## Next - [Read and upsert menus](menus-manager-integrations-read-upsert-menus-flow.md) - [Menus Manager overview](menus-manager-integrations-operations.md)","length":100},{"id":"guide:menus-manager-integrations-operations","type":"guide","title":"Menus Manager","url":"https://connect.tryotter.com/docs/menus-manager-integrations-operations/","contentUrl":"https://connect.tryotter.com/docs/agent-guides/menus-manager-integrations-operations.md","content":"Menus Manager # Menus Manager Own the menu catalog in your app and sync menus with Otter, then publish to connected targets. ## Overview Use Menus Manager when your integration is the **primary editor** of menus. You read and upsert menus via the API, track async jobs, publish to Otter-connected targets, and suspend or unsuspend entities. ## How it fits  ## Integration overview 1. [Read and replace menus](menus-manager-integrations-read-upsert-menus-flow.md) — send the complete desired menu snapshot; poll job status until `SUCCESS` or `FAILED`. 2. Optionally [publish to targets](menus-manager-integrations-publish-menus-to-target-flow.md). 3. [Suspend or unsuspend entities](menus-manager-integrations-suspend-unsupend-menu-entities-flow.md), then republish to targets. 4. Optionally [sync manager menus](menus-manager-integrations-manager-menu-sync-flow.md) with Otter menus and publish to OFO. ## What you can call | Capability | Notes | |---|---| | Get menus for a store | List available menus | | Replace menus | Returns `202` with a pending async job; omitted or unreachable customer-menu entities are deleted, so send the complete desired state | | Get async menu job status | Poll [`GET /v1/menus/jobs/{jobId}`](/docs/api-reference/reference/get-async-job-status) | | Get publish targets | List targets and last publish status per store | | Publish menus to targets | Async publish job per target | | Sync manager menus | Bulk sync + optional publish | | Suspend / unsuspend entities | IDs must match upsert ids; republish to propagate | Endpoint details: [API reference](/docs/api-reference/reference/otter-api). ## Test - Replace a small test menu; poll until the job completes, then remove one entity from the full payload and verify it is deleted. - Publish to one test target and confirm status via publish-targets. Every included item must carry its intended availability status. On legacy menus, `FOR_SALE` clears an existing suspension and suspended statuses replace the current suspension. Confirm equivalent behavior for template-enabled stores during onboarding. ## Related - [Menus (webhook-driven)](menu-integrations-operations.md) - [API reference](/docs/api-reference/reference/otter-api) ## Next Implement [Read and upsert menus](menus-manager-integrations-read-upsert-menus-flow.md), then wire publish and suspend flows before go-live.","length":300},{"id":"guide:menus-manager-integrations-publish-menus-to-target-flow","type":"guide","title":"Publish menus to a target","url":"https://connect.tryotter.com/docs/menus-manager-integrations-publish-menus-to-target-flow/","contentUrl":"https://connect.tryotter.com/docs/agent-guides/menus-manager-integrations-publish-menus-to-target-flow.md","content":"Publish menus to a target # Publish menus to a target Push menus from Menus Manager to another integrated service Otter supports for the store. ## Before you begin - At least one menu exists — see [Read and upsert menus](menus-manager-integrations-read-upsert-menus-flow.md) - Publish targets configured for the store ## Steps  1. Fetch publish targets for the store (lists services and last publish status). 2. Call publish-to-targets with the target ids you want. Response includes a **job id**. 3. Poll async job status until `SUCCESS` or `FAILED`. ## Verify Publish to one test target; confirm target menus match and job ends in `SUCCESS`. ## Common failures | Symptom | Likely cause | Fix | |---|---|---| | No targets returned | Store not linked to target integration | Check store pairing | | Publish `FAILED` | Target rejected menu shape | Inspect job error; fix upsert payload | ## Next - [Suspend or unsuspend entities](menus-manager-integrations-suspend-unsupend-menu-entities-flow.md) - [Menus Manager overview](menus-manager-integrations-operations.md)","length":147},{"id":"guide:menus-manager-integrations-read-upsert-menus-flow","type":"guide","title":"Read, send, and upsert menus","url":"https://connect.tryotter.com/docs/menus-manager-integrations-read-upsert-menus-flow/","contentUrl":"https://connect.tryotter.com/docs/agent-guides/menus-manager-integrations-read-upsert-menus-flow.md","content":"Read, send, and upsert menus # Read, send, and upsert menus Read menus stored in Otter, replace a store's complete menu snapshot, return the current menu when Otter requests it, and track asynchronous menu jobs to completion. > [`POST /v1/menus`](/docs/api-reference/reference/upsert-menu) replaces the complete > menu snapshot. It is not a partial update. Include every entity that should > remain. ## Before you begin - Application credentials and store linked - Stable ids for categories, items, and modifiers (your system ids — Otter reuses them) - A webhook endpoint configured for menu events ## Steps  ### Replace the complete menu 1. Optionally read all menus for the store with [`GET /v1/menus`](/docs/api-reference/reference/get-menu). 2. Build the complete desired menu state. Customer-menu entities omitted from the relationship graph are deleted. Entries present only in top-level maps but unreachable from menus, categories, or items are not processed. 3. Replace the menu with [`POST /v1/menus`](/docs/api-reference/reference/upsert-menu). The `202 Accepted` response includes a pending **job id**. It confirms workflow submission, not that menus or photos were persisted. 4. Poll [`GET /v1/menus/jobs/{jobId}`](/docs/api-reference/reference/get-async-job-status) until status is `SUCCESS` or `FAILED`. For overnight hours, set the end time earlier than the start time on the day service begins. For example, Monday `20:00` to `02:00` means Monday evening through Tuesday at 02:00. Do not split it into two API intervals. ### Return the current menu when requested 1. Receive the [Send menu (`menus.send_menu`)](/docs/api-reference/reference/send-menu-webhook) webhook and acknowledge it with a `2xx` response. 2. Return the store's current menu through [`POST /v1/menus/current`](/docs/api-reference/reference/menu-send-callback). Send the webhook's event ID in the `X-Event-Id` header. 3. Poll [`GET /v1/menus/jobs/{jobId}`](/docs/api-reference/reference/get-async-job-status) for the associated menu job until its status is `SUCCESS` or `FAILED`. ## Verify 1. Upsert a test menu and wait for `SUCCESS`. 2. Send the same complete payload again and verify the resulting menu is unchanged. Each submission still creates a new workflow; this is not an idempotency guarantee. 3. Remove one customer item from the complete payload, upsert again, and verify that item is deleted. 4. Trigger a Send menu event. Confirm that your webhook and menu callback return successful `2xx` responses, then verify that the associated menu job reaches `SUCCESS`. ## Common failures | Symptom | Likely cause | Fix | |---|---|---| | Send menu event not received | Webhook destination is not configured for the event | Check the webhook configuration for your app | | Callback returns `400` or `404` | Missing or incorrect store or event ID | Use the store ID and top-level event ID from the webhook | | Callback returns `422` | Menu payload does not match the expected schema | Compare the payload with the [menu send callback](/docs/api-reference/reference/menu-send-callback) | | Job remains `PENDING` | The menu is still being processed or the service is backlogged | Continue polling with backoff and check [rate limits](guides-rate-limiting.md) | | Job reaches `FAILED` | The asynchronous menu operation could not be completed | Inspect the job error and correct the menu data before retrying | | Existing entities disappear | The replacement payload omitted them | Read the current menu, merge intended changes, and send the complete desired state | | Ambiguous response after submission | The workflow may already have started | Inspect the menu and job status before resubmitting | Inbound menu and photo limits are not represented by the publish-target capabilities in the Integration Registry. Confirm applicable payload, entity, photo, and template-menu restrictions during onboarding. ## Next - [Publish menus to a target](menus-manager-integrations-publish-menus-to-target-flow.md) - [Menus Manager overview](menus-manager-integrations-operations.md)","length":559},{"id":"guide:menus-manager-integrations-suspend-unsupend-menu-entities-flow","type":"guide","title":"Suspend or unsuspend entities","url":"https://connect.tryotter.com/docs/menus-manager-integrations-suspend-unsupend-menu-entities-flow/","contentUrl":"https://connect.tryotter.com/docs/agent-guides/menus-manager-integrations-suspend-unsupend-menu-entities-flow.md","content":"Suspend or unsuspend entities # Suspend or unsuspend entities Change availability of categories, items, or modifiers in Otter, then push changes to publish targets. ## Before you begin - Menus created with consistent entity ids ([Read and upsert menus](menus-manager-integrations-read-upsert-menus-flow.md)) ## Steps  1. Call [`/manager/menu/v1/menus/entities/availability/suspend`](/docs/api-reference/reference/manager-suspend-menu-entities) or `.../unsuspend` with the same ids you used when upserting menus. 2. Run [Publish menus to a target](menus-manager-integrations-publish-menus-to-target-flow.md) so connected services pick up the change. ## Verify Suspend one item; after publish, confirm it is unavailable on the target. ## Next - [Menus Manager overview](menus-manager-integrations-operations.md)","length":95},{"id":"guide:onboard-application","type":"guide","title":"Register your application","url":"https://connect.tryotter.com/docs/onboard-application/","contentUrl":"https://connect.tryotter.com/docs/agent-guides/onboard-application.md","content":"Register your application # Register your application This step is part of the **[Quickstart](guides-quickstart.md#step-1-register-your-application)**. Follow the Quickstart for the full path: credentials → first API call → connect stores → webhooks.","length":32},{"id":"guide:onboard-store","type":"guide","title":"Connect your stores","url":"https://connect.tryotter.com/docs/onboard-store/","contentUrl":"https://connect.tryotter.com/docs/agent-guides/onboard-store.md","content":"Connect your stores # Connect your stores This step is part of the **[Quickstart](guides-quickstart.md#step-3-connect-your-stores)**. Follow the Quickstart for the full path: credentials → first API call → connect stores → webhooks.","length":32},{"id":"guide:onboard-webhook","type":"guide","title":"Register webhooks","url":"https://connect.tryotter.com/docs/onboard-webhook/","contentUrl":"https://connect.tryotter.com/docs/agent-guides/onboard-webhook.md","content":"Register webhooks # Register webhooks This step is part of the **[Quickstart](guides-quickstart.md#step-4-register-webhooks-and-verify-signatures)**. Also read **[Keep webhooks secure](guides-webhook-authentication.md)** before go-live.","length":23},{"id":"guide:order-consumer-integrations-operations","type":"guide","title":"Orders (receive into your system)","url":"https://connect.tryotter.com/docs/order-consumer-integrations-operations/","contentUrl":"https://connect.tryotter.com/docs/agent-guides/order-consumer-integrations-operations.md","content":"Orders (receive into your system) # Orders (receive into your system) Use this when Otter (or another connected channel) creates orders and your system — for example a POS — needs to ingest them and stay in sync on status. ## Overview Otter sends webhook events when an order is created and when its status changes. Your app receives those events, creates or updates the order locally, and keeps prep state aligned. Payload shapes live in the [API reference](/docs/api-reference/reference/otter-api). ## How it fits  ## Integration overview 1. Register a webhook URL and [validate signatures](guides-webhook-authentication.md). 2. Handle the order create event — see [Handle create events](orders-integrations-create-event-flow.md). 3. Handle status notification events — see [Handle status notifications](order-status-notifications.md). ## Events you receive | Event | Meaning | |---|---| | [Orders creation (`orders.new_order`)](/docs/api-reference/reference/order-create-webhook) | A new order exists in Otter; payload includes the order | | [Order status update (`orders.order_status_update`)](/docs/api-reference/reference/order-status-update-webhook) | Status changed; keep your system in sync | ## Test - Point a webhook at your receiver. - Create a test order through Otter (or ask your Account Representative for a fixture path). - Confirm create + status events arrive and pass signature checks. ## Related - [Handle create events](orders-integrations-create-event-flow.md) - [Handle status notifications](order-status-notifications.md) - [Keep webhooks secure](guides-webhook-authentication.md) - [API reference](/docs/api-reference/reference/otter-api) ## Next Wire create and status handlers, then confirm your status mapping matches kitchen workflow before go-live.","length":221},{"id":"guide:order-provider-integrations-operations","type":"guide","title":"Orders (send into Otter)","url":"https://connect.tryotter.com/docs/order-provider-integrations-operations/","contentUrl":"https://connect.tryotter.com/docs/agent-guides/order-provider-integrations-operations.md","content":"Orders (send into Otter) # Orders (send into Otter) Use this when your system is the source of truth for orders — for example a marketplace or channel that pushes orders into Otter for kitchen prep. ## Overview Your app creates orders and updates status as prep and handoff progress. Otter notifies you when the restaurant accepts, marks ready, hands off, or wants to cancel. Exact request and response shapes live in the [API reference](/docs/api-reference/reference/otter-api). ## How it fits  ## Integration overview 1. Create an order with [`POST /v1/orders`](/docs/api-reference/reference/create-order) — see [Create an order](orders-integrations-creation-flow.md). 2. Handle status webhooks ([Order status update (`orders.order_status_update`)](/docs/api-reference/reference/order-status-update-webhook), optional [Order ready notification (`orders.order_ready`)](/docs/api-reference/reference/order-ready) / handed-off) — see [Order lifecycle](orders-integrations-lifecycle.md). 3. Update status to `PREPARED` / `FULFILLED` (and `CANCELED` when needed) with [`POST /v1/orders/{orderId}/status`](/docs/api-reference/reference/update-order-status). Here, `{orderId}` is the external order id your app supplied at creation. A `202 Accepted` response means the update was queued, not that the downstream transition completed. 4. Optionally update delivery info or line items when your product supports it (see below and the API reference). 5. Handle intent-to-cancel events by confirming cancel via the status endpoint. ## What you can call | Capability | Method / path | Notes | |---|---|---| | Create order | [`POST /v1/orders`](/docs/api-reference/reference/create-order) | Store-scoped | | Update status | [`POST /v1/orders/{orderId}/status`](/docs/api-reference/reference/update-order-status) | `PREPARED`, `CANCELED`, `FULFILLED` | | Update delivery | [`PUT /v1/orders/{orderId}/delivery`](/docs/api-reference/reference/update-order-delivery-info) | Address, courier, location, notes | | Update customer items | [`PUT /manager/order/v1/sources/{source}/orders/{orderId}/items`](/docs/api-reference/reference/manager-update-order-customer-items) | Scope `manager.orders`; dine-in / open-tab / d2c-eater-website only — see API reference | | Close dine-in tab | [`POST /manager/order/v1/sources/{source}/orders/{orderId}/close`](/docs/api-reference/reference/mark-dine-in-order-closed) | Scope `manager.orders` | ## Events you receive | Event | Meaning | |---|---| | Intent to cancel | Restaurant wants to cancel; confirm with status `CANCELED` and the matching `X-Event-Id` if cancellation succeeds. The API has no decline callback state. | | Order status update | Status events such as `ORDER_ACCEPTED`, `ORDER_READY_TO_PICKUP`, `ORDER_HANDED_OFF`, and `ORDER_FULFILLED` (payload includes status history with timestamps). Rejected and canceled status events are not exposed. | ## Test - Use application credentials and a linked test store ([Quickstart](guides-quickstart.md)). - Register a webhook URL and [validate signatures](guides-webhook-authentication.md). - Create a low-risk test order, walk accept → prepared → fulfilled, and confirm webhook delivery. - Repeat the create request with the same external order id; confirm the API returns `409 Conflict` and only one order exists. ## Related - [Order lifecycle](orders-integrations-lifecycle.md) - [Create an order](orders-integrations-creation-flow.md) - [Cancel an order](orders-integrations-cancellation-flow.md) - [Migrate to Order Total v2](orders-integrations-creation-order-total-v2.md) - [API reference](/docs/api-reference/reference/otter-api) ## Next Before go-live: confirm status mapping with the restaurant workflow, webhook signature checks, and [rate limits](guides-rate-limiting.md). ### Customer item modifications (advanced) Updating customer items ([`PUT /manager/order/v1/sources/{source}/orders/{orderId}/items`](/docs/api-reference/reference/manager-update-order-customer-items)) is supported only for the **d2c-eater-website** integration, **dine-in** orders, and when the **order tab is open**. Otherwise the API returns **409**; missing orders return **404**. Success returns **202 Accepted**. Requires scope `manager.orders`. Each entry in `customerItemModifications` must set exactly one of: `quantityUpdated`, `priceAdjusted`, or `itemAdded`. See the API reference for field rules. Summary: - **itemAdded** — Add a new line (new item or same item with different modifiers as a new line). Modifiers go on `addedItem.modifiers`. - **quantityUpdated** — Change quantity of an existing line (including `0` to remove). Send `customerItemIds`, `quantity`, and `oldQuantity`. - **priceAdjusted** — Order-level subtotal adjustment via `delta` (positive = upcharge, negative = refund).","length":545},{"id":"guide:order-status-notifications","type":"guide","title":"Handle status notifications","url":"https://connect.tryotter.com/docs/order-status-notifications/","contentUrl":"https://connect.tryotter.com/docs/agent-guides/order-status-notifications.md","content":"Handle status notifications # Handle status notifications Receive optional webhooks when an order reaches Ready, HandedOff, or Fulfilled (Order Manager integrations). ## Before you begin - Order Manager integration with notifications enabled in registry - Webhook receiver configured ## Steps When configured for your integration, Otter sends: | Status | Webhook (when enabled) | |---|---| | Ready | [Order ready notification (`orders.order_ready`)](/docs/api-reference/reference/order-ready) | | HandedOff | [Order handed off notification (`orders.order_handed_off`)](/docs/api-reference/reference/order-handed-off) | | Fulfilled | [Order fulfilled notification (`orders.order_fulfilled`)](/docs/api-reference/reference/order-fulfilled) | Handle each event in your POS or ops UI to match kitchen / handoff workflow. ## Verify Advance a test order through ready → handed off → fulfilled; confirm only configured notifications fire. ## Next - [Handle create events](orders-integrations-create-event-flow.md) - [Orders (receive) overview](order-consumer-integrations-operations.md)","length":108},{"id":"guide:orders-integrations-cancellation-flow","type":"guide","title":"Cancel an order","url":"https://connect.tryotter.com/docs/orders-integrations-cancellation-flow/","contentUrl":"https://connect.tryotter.com/docs/agent-guides/orders-integrations-cancellation-flow.md","content":"Cancel an order # Cancel an order Cancel an order before it is fulfilled — either from your app or after a restaurant intent-to-cancel. ## Before you begin - Order already created in Otter ([Create an order](orders-integrations-creation-flow.md)) - Status updates allowed for your app ([`POST /v1/orders/{orderId}/status`](/docs/api-reference/reference/update-order-status)) - Webhooks registered if you need intent-to-cancel events ## Steps  1. Create the order with [`POST /v1/orders`](/docs/api-reference/reference/create-order) (same as the create flow). 2. **Cancel from your app (path A):** After cancellation succeeds in your system, set status to `CANCELED` with [`POST /v1/orders/{orderId}/status`](/docs/api-reference/reference/update-order-status). 3. **Restaurant-initiated (path B):** 1. Otter sends an [Intent to cancel order (`orders.cancel_order`)](/docs/api-reference/reference/intent-to-cancel-order-webhook) webhook when a restaurant operator requests cancel. 2. If your channel requires it, attempt cancel on the online delivery / marketplace side. 3. When cancel succeeds, set status to `CANCELED` with [`POST /v1/orders/{orderId}/status`](/docs/api-reference/reference/update-order-status) and echo the webhook's event ID in `X-Event-Id`. The cancellation callback contract has no decline state and no public no-response deadline. If cancellation fails, do not acknowledge it as `CANCELED`; follow the integration-specific reconciliation process agreed during onboarding. ## Verify Cancel a test order both ways (your app and, if available, restaurant intent). Confirm that the status endpoint returns `202 Accepted` and that the eventual order state matches. A `202` response confirms queueing only; it is not a downstream completion acknowledgment. ## Common failures | Symptom | Likely cause | Fix | |---|---|---| | Intent webhook received but order still open | Forgot status update after channel cancel | Call status endpoint with `CANCELED` | | Status update returns `404` | Wrong or unknown external order id | Use the same `externalIdentifiers.id` supplied when the order was created | | Status update returns `202`, but state has not changed yet | The update is still queued or downstream processing failed | Reconcile the order through the integration-specific process | ## Next - [Order lifecycle](orders-integrations-lifecycle.md) - [Orders overview (send into Otter)](order-provider-integrations-operations.md)","length":310},{"id":"guide:orders-integrations-create-event-flow","type":"guide","title":"Handle create events","url":"https://connect.tryotter.com/docs/orders-integrations-create-event-flow/","contentUrl":"https://connect.tryotter.com/docs/agent-guides/orders-integrations-create-event-flow.md","content":"Handle create events # Handle create events Ingest orders Otter created internally (integrations or manual entry) into your POS or back office. ## Before you begin - Webhook receiver for [Orders creation (`orders.new_order`)](/docs/api-reference/reference/order-create-webhook) events - [Keep webhooks secure](guides-webhook-authentication.md) - Async processing path if you cannot finish within the webhook timeout ## Steps  1. Otter sends an [Orders creation (`orders.new_order`)](/docs/api-reference/reference/order-create-webhook) webhook with the order payload. 2. Respond with: - **HTTP 200** — processed synchronously, or - **HTTP 202** — accepted for async processing; when finished, acknowledge with [`POST /manager/order/v1/orders/order-created`](/docs/api-reference/reference/order-created) (scope `manager.orders`), sending the original webhook’s `X-Event-Id`. 3. On failure, report via [`POST /v1/callback/error`](/docs/api-reference/reference/publish-error). ## Verify Trigger a create event; your system shows the order and Otter receives 200/202 as appropriate. ## Next - [Handle status notifications](order-status-notifications.md) - [Orders (receive) overview](order-consumer-integrations-operations.md)","length":130},{"id":"guide:orders-integrations-creation-flow","type":"guide","title":"Create an order","url":"https://connect.tryotter.com/docs/orders-integrations-creation-flow/","contentUrl":"https://connect.tryotter.com/docs/agent-guides/orders-integrations-creation-flow.md","content":"Create an order # Create an order Push a new order into Otter and follow status through fulfillment. ## Before you begin - Application credentials ([Quickstart](guides-quickstart.md#step-1-register-your-application)) - Store linked and `X-Store-Id` ready ([Quickstart](guides-quickstart.md#step-3-connect-your-stores)) - Webhook URL registered for order status events ([Quickstart](guides-quickstart.md#step-4-register-webhooks-and-verify-signatures)) - Signature validation implemented ([Keep webhooks secure](guides-webhook-authentication.md)) ## Steps 1. Create the order with [`POST /v1/orders`](/docs/api-reference/reference/create-order) (see [API reference](/docs/api-reference/reference/otter-api) for the body). Include `X-Store-Id` and a stable `externalIdentifiers.id`. 2. When the restaurant accepts (or integration-specific automation accepts), Otter sends an order status webhook with `ORDER_ACCEPTED`. Otter API integrations have no universal acceptance or automatic-rejection deadline; confirm any configured window during onboarding. 3. (Optional) When the order is ready for pickup, Otter sends a status webhook with `ORDER_READY_TO_PICKUP`. 4. Update the order to `PREPARED` with [`POST /v1/orders/{orderId}/status`](/docs/api-reference/reference/update-order-status) when your side marks prep complete (if your flow requires it). 5. (Optional) When the order is handed off, Otter may send `ORDER_HANDED_OFF`. 6. Update the order to `FULFILLED` with [`POST /v1/orders/{orderId}/status`](/docs/api-reference/reference/update-order-status) when the order is complete on your side.  ## Verify Create a test order and confirm: - [`POST /v1/orders`](/docs/api-reference/reference/create-order) returns success and an order id - Repeating the request with the same `externalIdentifiers.id` returns `409 Conflict` and does not create a duplicate order - You receive `ORDER_ACCEPTED` (or equivalent) on your webhook with a valid `X-HMAC-SHA256` - Status updates to `PREPARED` / `FULFILLED` return `202 Accepted` for that order id. This confirms that the update was queued, not that downstream processing completed. ## Common failures | Symptom | Likely cause | Fix | |---|---|---| | Create fails with store errors | Missing/wrong `X-Store-Id` or store not linked | Re-check store onboarding | | Retry returns `409 Conflict` | That external order id already exists | Treat the original create as the business action; reconcile using your stored external id | | No status webhooks | Webhook not registered or URL unreachable | Fix registration; check URL | | Signature check fails | Wrong secret or body bytes | Use raw body + endpoint secret | ## Next - [Order lifecycle](orders-integrations-lifecycle.md) - [Cancel an order](orders-integrations-cancellation-flow.md) - [Orders overview](order-provider-integrations-operations.md)","length":336},{"id":"guide:orders-integrations-creation-order-total-v2","type":"guide","title":"Migrate to Order Total v2","url":"https://connect.tryotter.com/docs/orders-integrations-creation-order-total-v2/","contentUrl":"https://connect.tryotter.com/docs/agent-guides/orders-integrations-creation-order-total-v2.md","content":"Migrate to Order Total v2 # Migrate to Order Total v2 Move from deprecated `orderTotal` to `orderTotalV2` for clearer financial breakdown on orders. ## Overview `OrderTotal` is being replaced by `OrderTotalV2`, which separates customer totals, payments, service provider charges, and payout with composable breakdown lines. ## Before you begin - You currently send `orderTotal` on order create or update - Ability to validate payloads with a test store ## Guidelines - Send at least one of `orderTotal` or `orderTotalV2`. Both are accepted during migration; when both are present, `orderTotalV2` takes precedence. Prefer V2 alone for new work. - Prefer separate `VALUE` and `TAX` lines instead of `VALUE_WITH_TAX` when you know the split. Use `VALUE_WITH_TAX` only when the breakdown is unknown. - Do not send duplicate values. Customer total is the sum of `customerTotal` fields except those marked as `VAT`. ### `orderTotalV2` structure (summary) - **`customerTotal`** — food sales, fees, tips, etc., with optional nested breakdown (e.g. `foodSales.breakdown` with `subType` `VALUE` / `VAT`). - **`customerPayment`** — payment and prepayment detail. - **`serviceProviderCharge`** — provider charge breakdown. - **`payout`** — payout breakdown. Full field definitions: [API reference](/docs/api-reference/reference/otter-api). ## Steps 1. Map existing `orderTotal` fields to `orderTotalV2` breakdown lines. 2. Send test orders with `orderTotalV2` only. 3. Validate totals match your legacy payloads. 4. Roll out per your release process. ## Verify Compare order financials in Otter with your source system for several order types (tax-inclusive, discounts, adjustments). ## Next - [Create an order](orders-integrations-creation-flow.md) - [Orders (send) overview](order-provider-integrations-operations.md)","length":255},{"id":"guide:orders-integrations-lifecycle","type":"guide","title":"Order lifecycle","url":"https://connect.tryotter.com/docs/orders-integrations-lifecycle/","contentUrl":"https://connect.tryotter.com/docs/agent-guides/orders-integrations-lifecycle.md","content":"Order lifecycle # Order lifecycle Understand the statuses an order moves through from create to fulfilled or canceled. ## Overview Orders start in `NEW_ORDER` (or a later status if your side already progressed). They move through accept → ready → fulfilled, or can be updated to `CANCELED`. Your app drives some updates with the status API; Otter notifies you of selected milestones via webhooks. ## How it fits  ## Integration overview 1. Order is created in `NEW_ORDER` (or an advanced status if prep already started on your side). 2. Restaurant accepts (manually or automatically) → `ORDER_ACCEPTED`. 3. Prep completes → `ORDER_READY_TO_PICKUP`. 4. Customer receives the order → `ORDER_FULFILLED` (terminal success). 5. When cancellation succeeds on your side, submit `CANCELED`. ## Events and API updates | Transition | Typical driver | |---|---| | → `ORDER_ACCEPTED` | Restaurant / Otter; [Order status update (`orders.order_status_update`)](/docs/api-reference/reference/order-status-update-webhook) | | → `ORDER_READY_TO_PICKUP` | Restaurant / Otter; [Order ready notification (`orders.order_ready`)](/docs/api-reference/reference/order-ready) when enabled | | Your app → `PREPARED` / `FULFILLED` / `CANCELED` | [`POST /v1/orders/{orderId}/status`](/docs/api-reference/reference/update-order-status); `202 Accepted` means queued | | → `ORDER_FULFILLED` | Outbound fulfilled status event | Exact enum names and payloads: [API reference](/docs/api-reference/reference/otter-api). The status endpoint verifies that the order exists and queues the requested update. It does not synchronously enforce or confirm a public lifecycle transition graph. Status webhooks do not expose rejected or canceled events. ## Related - [Create an order](orders-integrations-creation-flow.md) - [Cancel an order](orders-integrations-cancellation-flow.md) - [Orders overview (send into Otter)](order-provider-integrations-operations.md) ## Next Implement [Create an order](orders-integrations-creation-flow.md), then wire status webhooks with [signature validation](guides-webhook-authentication.md).","length":230},{"id":"guide:organization-integrations-onboarding-flow","type":"guide","title":"Onboard an organization","url":"https://connect.tryotter.com/docs/organization-integrations-onboarding-flow/","contentUrl":"https://connect.tryotter.com/docs/agent-guides/organization-integrations-onboarding-flow.md","content":"Onboard an organization # Onboard an organization Let merchants authorize your app and connect stores using OAuth and the organization API. ## Overview Store onboarding requires the store owner to authorize your application (OAuth Authorization Code flow). You browse organization → brand → store hierarchy, then create a **connection** that maps Otter’s store to your `storeId`. ## Before you begin - OAuth client configured for your application - User can sign in and grant access - You know the `storeId` your system uses for each location ## Organization structure  | Endpoint | Purpose | |---|---| | [`GET /organization/v1/organization`](/docs/api-reference/reference/organization-get-organization) | Current user’s organization | | [`GET /organization/v1/organization/brands?limit=100`](/docs/api-reference/reference/organization-list-brands) | List brands | | [`GET /organization/v1/organization/brands/{brandId}`](/docs/api-reference/reference/organization-get-brand) | Brand detail | | [`GET /organization/v1/organization/brands/{brandId}/stores?limit=100`](/docs/api-reference/reference/organization-list-stores) | List stores | | [`GET /organization/v1/organization/brands/{brandId}/stores/{storeId}`](/docs/api-reference/reference/organization-get-store) | Store detail | ## Steps  1. Fetch organization structure (endpoints above). 2. Select the store to onboard. 3. [`GET /organization/v1/organization/brands/{brandId}/stores/{storeId}/connection`](/docs/api-reference/reference/organization-get-connection). 4. Connect the store: - **404** — [`POST /organization/v1/organization/brands/{brandId}/stores/{storeId}/connection`](/docs/api-reference/reference/organization-create-connection) with your `storeId` in the body. - **Already connected, wrong id** — [`DELETE /organization/v1/organization/brands/{brandId}/stores/{storeId}/connection`](/docs/api-reference/reference/organization-delete-connection), then [`POST`](/docs/api-reference/reference/organization-create-connection) with the new `storeId`. ## Verify Complete OAuth, connect one store, and confirm store-scoped API calls work with `X-Store-Id`. ## Resources - [Watch video](https://drive.google.com/file/d/1QmWgCPcqbz3f3ZmOvziv-_ufu7Cn1GKP/preview) - [Download example application](https://drive.google.com/uc?export=download&id=1oDpym-qk14CJagISnVYdw2jxP-hIrSSN) ## Next - [Quickstart](guides-quickstart.md) - [API reference](/docs/api-reference/reference/otter-api)","length":248},{"id":"guide:otter-101","type":"guide","title":"Otter 101","url":"https://connect.tryotter.com/docs/otter-101/","contentUrl":"https://connect.tryotter.com/docs/agent-guides/otter-101.md","content":"Otter 101 # Otter 101 An intro to Otter for API partners — how restaurants, applications, and integrations fit together. Otter helps restaurants run multi-channel operations: orders, menus, storefront availability, delivery, finance, and guest feedback. The **Otter API** lets your product (marketplace, POS, delivery network, back-office tool, and so on) exchange that data with Otter in real time. You do not build “against a generic food API.” You integrate with a **merchant hierarchy**, scoped by **store**, driven by **your application’s credentials**, and kept in sync with **webhooks**. ## Who builds on Otter | Partner type | Typical goal | |---|---| | Marketplace / channel | Send orders into Otter; keep status and menus in sync | | POS / kitchen system | Receive orders from Otter; update prep status | | Delivery / logistics | Quote, create, and update deliveries | | Ops / finance tools | Reports, payouts, reviews, loyalty | Most live products use **more than one** domain under **Integrations**. ## Merchant hierarchy Otter models restaurants in three levels:  | Concept | Meaning | |---|---| | **Organization** | The merchant account a user belongs to | | **Brand** | A brand under that organization (for example a concept or banner) | | **Store** | A single restaurant location — the unit most API calls and webhooks act on | When you onboard via the organization APIs, you browse org → brand → store and create a **connection** that maps Otter’s store to an id in **your** system. Deep dive: **[Stores and connections](guides-stores-and-connections.md)** (pairing paths, `X-Store-Id`, status). ## Application Your integration is registered as an **application**. - You get an **Application ID** and **client secret**. - Store secrets securely; never commit them to source control or expose them in a browser or mobile app. - Scopes on the application control which APIs you may call. Complete [Quickstart](guides-quickstart.md) with a test store before live restaurant traffic. ## Store identity Once a store is linked to your application, store-scoped requests use the **`X-Store-Id`** header, and webhooks carry store metadata for routing. If a store is not linked, store-scoped calls fail even with a valid bearer token. Pairing options and details: **[Stores and connections](guides-stores-and-connections.md)**. ## Orders: two directions Orders are the most common integration. Otter supports two complementary patterns: | Pattern | When to use | Start here | |---|---|---| | **Send into Otter** | Your system is the source of truth (marketplace creates the order) | [Orders (send into Otter)](order-provider-integrations-operations.md) | | **Receive into your system** | Otter (or another channel) creates the order; your POS/kitchen consumes it | [Orders (receive into your system)](order-consumer-integrations-operations.md) | In both cases, **status** moves through a shared lifecycle (accept → ready → fulfilled, or canceled). Your app and Otter exchange updates via REST and webhooks. See [Order lifecycle](orders-integrations-lifecycle.md). ## Menus and storefront | Domain | Role | |---|---| | **Menus** | Otter pushes publish / hours / availability events; your app applies them on a target channel | | **Menus Manager** | Your app owns the catalog, upserts into Otter, then publishes to targets | | **Storefront** | Hours, open/paused availability, pause and unpause | Pick **Menus** vs **Menus Manager** based on who is the primary editor of the catalog. See [Menus](menu-integrations-operations.md) and [Menus Manager](menus-manager-integrations-operations.md). ## Events: webhooks REST is how **you** initiate work. **Webhooks** are how Otter notifies you of work that started elsewhere. Validate signatures, acknowledge with **2xx**, process asynchronously, and use **error callbacks** where a domain requires them. Deep dive: **[Events and webhooks](guides-events-and-webhooks.md)**. HMAC samples: [Keep webhooks secure](guides-webhook-authentication.md). ## How an integration fits (recap) 1. **Application** authenticates to the Otter API. 2. **Stores** are linked; requests use `X-Store-Id`. 3. You call **REST** for actions you start; you receive **webhooks** for events Otter or the restaurant start. 4. You implement one or more **Integrations** hubs for your product. ## Next - **[Quickstart](guides-quickstart.md)** — Credentials, first call, store, webhooks - **[Authentication](guides-authentication.md)** — API tokens and webhook verification - **[Events and webhooks](guides-events-and-webhooks.md)** / **[Stores and connections](guides-stores-and-connections.md)** — Core Concepts depth - **[Overview](overview.md)** — Choose an Integrations hub - **[API reference](/docs/api-reference/reference/otter-api)** — Payloads, enums, and scopes","length":618},{"id":"guide:overview","type":"guide","title":"Overview","url":"https://connect.tryotter.com/docs/overview/","contentUrl":"https://connect.tryotter.com/docs/agent-guides/overview.md","content":"Overview # Overview Connect Otter to the systems restaurants already use — marketplaces, POS, delivery, back-office tools, and more. This Guides tab explains **what you can build** and **how the pieces fit together**. For exact request and response shapes, use the [API reference](/docs/api-reference/reference/otter-api). ## Get familiar with Otter - **[Otter 101](otter-101.md)** — Organizations, brands, stores, applications, orders, menus, and webhooks. - **[Authentication](guides-authentication.md)** — API tokens outbound; webhook verification inbound. - **[Events and webhooks](guides-events-and-webhooks.md)** / **[Stores and connections](guides-stores-and-connections.md)** — Shared event and pairing primitives. - **[Quickstart](guides-quickstart.md)** — Register your app, connect a store, call the API, and verify a webhook. - **[Use these docs with AI](guides-ai-coding-agents.md)** — Connect Cursor, Claude Code, or similar tools to the live guides and OpenAPI. ## Choose by application type Use a scenario roadmap to combine the relevant integration guides into one certification-readiness path. - **[Online food ordering (OFO)](scenarios-ofo.md)** — Send orders into Otter and keep menus and storefront state synchronized. - **[Point of sale (POS)](scenarios-pos.md)** — Receive orders from Otter and publish your POS-owned menu through Menus Manager. - **[Third-party logistics (3PL)](scenarios-3pl.md)** — Quote, accept, update, and complete or cancel deliveries. - **[Compare all scenarios](scenarios.md)** — Review shared prerequisites, reliability expectations, and certification evidence. ## What do you want to build? Start with a use-case hub. Most products use more than one. Full list lives under **Integrations** in the sidebar. - **Orders — [send into Otter](order-provider-integrations-operations.md)** — Push marketplace or channel orders into Otter and keep status in sync. - **Orders — [receive into your system](order-consumer-integrations-operations.md)** — Ingest Otter-created orders (for example into a POS) and handle status notifications. - **[Menus & availability](menu-integrations-operations.md)** — Keep menus, hours, and availability accurate when Otter pushes changes to your service. - **[Menus Manager](menus-manager-integrations-operations.md)** — Own the menu catalog in your app, sync with Otter, and publish to targets. - **[Delivery](delivery-integrations-operations.md)** — Quotes, create, updates, and cancel with your logistics partner. - **[Storefront](storefront-integrations-operations.md)** — Hours, availability, and pause/unpause. - **[Finance & reviews](finance-integration-operations.md)** — Financial transactions and guest feedback ([Reviews](reviews-integration-operations.md)). - **[Organization](organization-integrations-onboarding-flow.md)** — Onboard an organization and manage store connections. ## Already set up? - **Core Concepts:** [Otter 101](otter-101.md), [Authentication](guides-authentication.md), [Events and webhooks](guides-events-and-webhooks.md), [Stores and connections](guides-stores-and-connections.md), [Understand rate limits](guides-rate-limiting.md), [Keep webhooks secure](guides-webhook-authentication.md). - Pick a hub under **Integrations** and follow its Integration overview, then the how-tos. - Stay in the [API reference](/docs/api-reference/reference/otter-api) for payloads, enums, and scopes.","length":369},{"id":"guide:reviews-integration-operations","type":"guide","title":"Reviews","url":"https://connect.tryotter.com/docs/reviews-integration-operations/","contentUrl":"https://connect.tryotter.com/docs/agent-guides/reviews-integration-operations.md","content":"Reviews # Reviews Post public replies to customer reviews (immediately or on a schedule). ## Overview Use the Reviews API when your integration responds to ratings on behalf of merchants. Replies can be sent now or scheduled for later. ## What you can call | Capability | Notes | |---|---| | Reply immediately | Returns the target service's opaque `replyId` after the provider accepts the reply and Otter records it | | Schedule a reply | Pass an integer Unix timestamp in seconds as `scheduledAt`; success confirms scheduling only and does not return an eventual `replyId` | Details: [API reference](/docs/api-reference/reference/otter-api). Reply-size limits vary by `serviceSlug` and are measured in UTF-8 bytes. The Public Reviews API does not expose reply editing, deletion, scheduled-reply cancellation, or scheduled-operation status. Current write-capable service limits are: | Maximum UTF-8 bytes | Service slugs | |---|---| | 250 | `grubhub`, `grubhubweb` | | 300 | `coupangeats`, `deliveroo`, `deliveroo-web`, `doordash`, `doordash-api`, `ubereats`, `ubereats-api` | | 1000 | `baemin`, `ddangyo-api`, `naver`, `yogiyo`, `yogiyo-api` | Confirm the configured limit during onboarding before treating it as a stable target-service contract. ## Related - [Reply to a review](reviews-integrations-reply-to-a-review-flow.md) ## Next Implement [Reply to a review](reviews-integrations-reply-to-a-review-flow.md).","length":174},{"id":"guide:reviews-integrations-reply-to-a-review-flow","type":"guide","title":"Reply to a review","url":"https://connect.tryotter.com/docs/reviews-integrations-reply-to-a-review-flow/","contentUrl":"https://connect.tryotter.com/docs/agent-guides/reviews-integrations-reply-to-a-review-flow.md","content":"Reply to a review # Reply to a review Post a merchant response to a customer review, optionally at a scheduled time. ## Before you begin - `reviewId`, `externalStoreId`, `serviceSlug`, and reply text from your workflow - API credentials with reviews scope (see [API reference](/docs/api-reference/reference/otter-api)) ## Steps 1. Call the reply endpoint with `reviewId`, `externalStoreId`, `serviceSlug`, and `replyText`. 2. On an immediate reply, success means the target service accepted the reply and Otter recorded it. The API returns the target service's opaque `replyId`. 3. **Optional — schedule:** include `scheduledAt` as an integer Unix timestamp in seconds. Success confirms that the task was scheduled, not that the provider posted the reply. The response has a null `replyId`, and the Public Reviews API does not expose the eventual ID or scheduled-operation status. Scheduled execution is approximate and can occur after the requested timestamp. Reply-size limits are specific to `serviceSlug` and measured in UTF-8 bytes. Confirm the applicable limit during onboarding. ## Verify Post a test immediate reply and confirm it appears on the target channel. For a scheduled reply, verify the target channel after the requested time; the original response does not prove that later execution succeeded. Do not automatically retry an ambiguous response. The endpoint has no idempotency key, and a retry can create another reply attempt. ## Next - [Reviews overview](reviews-integration-operations.md)","length":232},{"id":"guide:reviews-overview","type":"guide","title":"Reviews Documentation","url":"https://connect.tryotter.com/docs/reviews-overview/","contentUrl":"https://connect.tryotter.com/docs/agent-guides/reviews-overview.md","content":"Reviews Documentation # Reviews Documentation","length":6},{"id":"guide:scenarios","type":"guide","title":"Scenarios","url":"https://connect.tryotter.com/docs/scenarios/","contentUrl":"https://connect.tryotter.com/docs/agent-guides/scenarios.md","content":"Scenarios # Scenarios Choose the application type that best matches the system you are connecting to Otter. Each scenario combines the existing domain guides into an end-to-end implementation roadmap and a certification-readiness checklist. These checklists describe the baseline supported by the current Otter API documentation. Confirm final certification requirements and submission timing with your Otter representative before you submit. ## Choose your application type | Application type | Use this when | Main implementation paths | |---|---|---| | [Online food ordering (OFO)](scenarios-ofo.md) | Your marketplace or ordering channel sends orders into Otter and receives menu and storefront changes | Orders into Otter, Menus, Storefront | | [Point of sale (POS)](scenarios-pos.md) | Your POS receives orders from Otter and is the source of truth for menus | Orders into your system, Menus Manager | | [Third-party logistics (3PL)](scenarios-3pl.md) | Your delivery network quotes, accepts, and fulfills delivery jobs | Delivery quotes, creation, updates, and cancellation | If your product spans more than one type, complete every applicable roadmap. Use the [Integrations](index.md#what-do-you-want-to-build) guides for capabilities outside these three baseline scenarios. ## Shared readiness baseline Complete these steps before the type-specific roadmap: 1. Register your application and store its Application ID and client secret securely. Start with [Quickstart](guides-quickstart.md). 2. Request only the OAuth scopes your application needs and obtain access tokens as described in [Authentication](guides-authentication.md). 3. Connect your application to at least one existing Otter store as described below. 4. Register a public HTTPS webhook endpoint, [validate every webhook signature](guides-webhook-authentication.md), and acknowledge accepted events with a successful response. 5. Process webhook work asynchronously, make handlers safe for duplicate delivery, and retain enough context to retry failed work. See [Events and webhooks](guides-events-and-webhooks.md). 6. Respect [rate limits](guides-rate-limiting.md) and use backoff for retryable API failures. ## Connect to an existing store Otter creates and manages restaurant stores. An external integration does not create an Otter store; it connects its application and external store id to a store that already exists in Otter. Complete this connection before starting the OFO or POS roadmap: 1. Follow [Stores and connections](guides-stores-and-connections.md) to choose the appropriate account-pairing path. 2. Work with your Account Representative or complete [Organization onboarding](organization-integrations-onboarding-flow.md) so your application is connected to an existing Otter store. 3. Preserve the Otter-to-external store mapping so store-scoped API calls, orders, menus, and webhooks resolve to the same location. 4. When a store connection is removed, clear the local mapping without deleting the store in your system. The connection is ready when: - [ ] A store-scoped API call accepts the connected store id in `X-Store-Id`. - [ ] OFO traffic resolves to the same external store used for the connection. - [ ] POS order and menu traffic resolve to the same POS location. - [ ] Repeated connection updates refresh the existing mapping instead of creating duplicates. - [ ] Removing a connection clears the mapping without deleting either system's store record. ## Reliability expectations - Keep credentials, hosts, stores, and webhook secrets aligned with the application you are testing. - Correlate each API request, webhook, callback, and asynchronous job in your logs. - Treat duplicate events and repeated callbacks as expected delivery behavior. - Distinguish retryable transport failures from payload or business-rule failures. - Preserve the original event and the result of each processing attempt for troubleshooting. - Test both successful and failed paths before requesting certification. ## Evidence to collect Prepare a compact evidence package for your Otter representative: - Application and store identifiers used for the test. - Request ids, webhook ids, delivery references, order ids, and menu job ids that identify each tested flow. - Successful API responses and callback results for the primary path. - Logs showing webhook signature validation and prompt acknowledgement. - Evidence that duplicate delivery and retryable failures do not create duplicate business actions. - Expected error responses and the corrective or retry behavior your application performed. - Final order, menu job, storefront, or delivery state for every required scenario. Do not include client secrets, access tokens, webhook secrets, or customer personal data in the evidence package. ## Submit for certification Review the checklist in your application-type guide, resolve any failed test case, and share the evidence package with your Otter representative. Your representative will confirm the current certification scope, any product-specific exceptions, and the submission process. ## Next - [Build an online food ordering application](scenarios-ofo.md) - [Build a point-of-sale application](scenarios-pos.md) - [Build a third-party logistics application](scenarios-3pl.md) - [Browse the API reference](/docs/api-reference/reference/otter-api)","length":701},{"id":"guide:scenarios-3pl","type":"guide","title":"Build a third-party logistics application","url":"https://connect.tryotter.com/docs/scenarios-3pl/","contentUrl":"https://connect.tryotter.com/docs/agent-guides/scenarios-3pl.md","content":"Build a third-party logistics application # Build a third-party logistics application Use this roadmap when your third-party logistics (3PL) application quotes, accepts, and fulfills delivery jobs for Otter. A certification-ready 3PL flow supports quoting, delivery creation, live updates, update requests, cancellation, errors, and both successful and canceled terminal states. Quote support is part of this baseline. Confirm the final requirements for your product with your Otter representative before you submit for certification. ## Before you begin - Complete the [shared readiness baseline](scenarios.md#shared-readiness-baseline). - Configure signed delivery webhooks for your application. - Define how your delivery ids map to Otter delivery reference ids. - Map your courier lifecycle to `ALLOCATED`, `PICKED_UP`, `COMPLETED`, and `CANCELED`. - Define quote expiration, service-level, currency, and estimate behavior. ## How it fits ### Quote and delivery creation  ### Delivery updates and cancellation  ## Implementation roadmap ### 1. Quote every supported delivery Handle [Request delivery quotes (`delivery.request_quote`)](/docs/api-reference/reference/request-delivery-quotes-webhook). Return available options through [`POST /v1/delivery/{deliveryReferenceId}/quotes`](/docs/api-reference/reference/request-delivery-quote-callback), including stable quote ids and valid estimates. Make repeated quote requests safe and return explicit errors when your service cannot quote the delivery. ### 2. Accept and allocate the delivery Handle [Accept delivery (`delivery.accept`)](/docs/api-reference/reference/accept-delivery-webhook). Reserve the selected service in your system, then call [`POST /v1/delivery/{deliveryReferenceId}/accept`](/docs/api-reference/reference/accept-delivery-callback) with committed estimates and status `ALLOCATED`. Follow [Create a delivery](delivery-integrations-creation-flow.md) for the complete sequence. ### 3. Publish live updates Call [`PUT /v1/delivery/{deliveryReferenceId}/status`](/docs/api-reference/reference/update-delivery-status) whenever status, address, courier, vehicle, notes, or estimates change. Keep updates ordered and continue until the delivery reaches `COMPLETED` or `CANCELED`. ### 4. Handle update requests Process [Update delivery request (`delivery.update_request`)](/docs/api-reference/reference/update-delivery-request-webhook), apply supported changes, and reply through [`POST /v1/delivery/{deliveryReferenceId}/update`](/docs/api-reference/reference/update-delivery-request-callback). See [Handle delivery update requests](delivery-integrations-update-request-flow.md). ### 5. Handle cancellation Process [Cancel delivery (`delivery.cancel`)](/docs/api-reference/reference/cancel-delivery-webhook), stop the job when allowed, and reply through [`POST /v1/delivery/{deliveryReferenceId}/cancel`](/docs/api-reference/reference/cancel-delivery-callback). See [Cancel a delivery](delivery-integrations-cancellation-flow.md). ### 6. Report failures When a webhook-triggered operation cannot complete, call [`POST /v1/delivery/callback/error`](/docs/api-reference/reference/delivery-callback-error) with the matching delivery reference and actionable details. Follow [Handle delivery errors](delivery-integrations-error-event-flow.md). ## Readiness checklist - [ ] Quote requests return valid options, estimates, prices, currencies, and stable quote ids. - [ ] Repeated quote and accept events do not create duplicate reservations or delivery jobs. - [ ] Accepted deliveries enter `ALLOCATED` with committed pickup and drop-off estimates. - [ ] Status updates preserve the delivery reference and follow a valid lifecycle. - [ ] Courier, vehicle, address, notes, and estimate updates reach the correct delivery. - [ ] Update requests return a success callback or an explicit error callback. - [ ] Cancellation succeeds before completion and leaves both systems in `CANCELED`. - [ ] Successful delivery reaches `COMPLETED` in both systems. - [ ] Webhook signatures, duplicate delivery, rate limits, and retryable API failures are handled. ## Test before certification 1. Receive a quote request and return at least one valid option. 2. Replay the quote request and verify that the result remains safe and traceable. 3. Accept a selected quote and verify that only one delivery job is allocated. 4. Move the delivery through `ALLOCATED`, `PICKED_UP`, and `COMPLETED`, including courier and estimate updates. 5. Create a second delivery, apply an update request, then cancel it before completion. 6. Trigger one unsupported or invalid operation and verify that the error callback identifies the correct delivery. 7. Replay an accept, update, and cancel event and verify that no duplicate action occurs. ## Evidence to collect - Delivery reference ids, quote ids, and provider delivery ids for every tested flow. - Quote and accept webhook ids with their callback responses. - Ordered status-update evidence for successful and canceled lifecycles. - Before-and-after evidence for one delivery update request. - Error callback evidence for one expected failure. - Signature-validation, duplicate-delivery, retry, and terminal-state logs. - The shared evidence listed in [Scenarios](scenarios.md#evidence-to-collect). ## Common failures | Symptom | Likely cause | Fix | |---|---|---| | Quote cannot be selected | The quote is no longer pending, a newer quote request superseded it, or the id cannot be resolved | Keep quote ids stable and treat each new quote request as replacing earlier pending quotes | | Duplicate courier job appears | Accept event was processed more than once | Deduplicate by delivery reference and selected quote before reserving a courier | | Update targets the wrong job | Provider id is used without the Otter delivery reference mapping | Persist and use both identifiers on every callback and update | | Delivery remains in `ALLOCATED` | Status publisher stopped or updates were rejected | Retry transient failures and monitor for stale non-terminal deliveries | | Cancellation and completion race | Terminal transitions are not serialized | Apply one terminal state and treat later terminal events idempotently | ## Next - [Delivery overview](delivery-integrations-operations.md) - [Create a delivery](delivery-integrations-creation-flow.md) - [Handle delivery update requests](delivery-integrations-update-request-flow.md) - [Cancel a delivery](delivery-integrations-cancellation-flow.md) - [Scenarios overview](scenarios.md) - [API reference](/docs/api-reference/reference/otter-api)","length":775},{"id":"guide:scenarios-ofo","type":"guide","title":"Build an online food ordering application","url":"https://connect.tryotter.com/docs/scenarios-ofo/","contentUrl":"https://connect.tryotter.com/docs/agent-guides/scenarios-ofo.md","content":"Build an online food ordering application # Build an online food ordering application Use this roadmap when your online food ordering (OFO) application is a marketplace or ordering channel that sends orders into Otter. A certification-ready OFO flow keeps orders, menus, hours, item availability, and storefront status synchronized for every connected store. Confirm the final requirements for your product with your Otter representative before you submit for certification. ## Before you begin - Complete the [shared readiness baseline](scenarios.md#shared-readiness-baseline). - Configure webhook subscriptions for orders, menus, and storefront events. - Define stable external order IDs and status mappings before sending test traffic. ## How it fits ### Apply menu changes  ### Send orders into Otter  ### Keep storefront state aligned  ## Implementation roadmap ### 1. Apply menu changes Implement the webhook and callback pair for each baseline menu capability: - [Menu Publish (`menus.menu_publish`)](/docs/api-reference/reference/menu-publish-webhook) and [`POST /v1/menus/publish`](/docs/api-reference/reference/menu-publish-callback). - [Menu upsert hours (`menus.upsert_hours`)](/docs/api-reference/reference/upsert-menu-hours-webhook) and [`POST /v1/menus/hours`](/docs/api-reference/reference/menu-upsert-hours). - [Update menu entities availabilities (`menus.update_menu_entities_availabilities`)](/docs/api-reference/reference/update-menu-entities-availabilities-webhook) and [`POST /v1/menus/entity/availability/bulk`](/docs/api-reference/reference/update-menu-entities-availabilities-callback). Apply the change in your OFO before sending a success callback. Use [Handle failed events](menus-integrations-failed-event-flow.md) when the target rejects the operation. ### 2. Send orders into Otter Create each marketplace order with [`POST /v1/orders`](/docs/api-reference/reference/create-order). Use stable external ids, preserve the returned order id, and follow [Create an order](orders-integrations-creation-flow.md) for the required sequence. Handle [Order status update (`orders.order_status_update`)](/docs/api-reference/reference/order-status-update-webhook) and the cancellation behavior described in [Order lifecycle](orders-integrations-lifecycle.md). When your workflow advances or cancels the order, call [`POST /v1/orders/{orderId}/status`](/docs/api-reference/reference/update-order-status). ### 3. Keep storefront state aligned Send store hours with [`POST /v1/storefront/hours`](/docs/api-reference/reference/post-store-hours-configuration-change). Respond to [Get store availability (`storefront.get_store_availability`)](/docs/api-reference/reference/get-store-availability-webhook), [Pause store (`storefront.pause_store`)](/docs/api-reference/reference/pause-store-webhook), and [Unpause store (`storefront.unpause_store`)](/docs/api-reference/reference/unpause-store-webhook). Use [`POST /v1/storefront/availability`](/docs/api-reference/reference/post-store-availability-change) when your OFO proactively changes whether a store can accept orders. See the [Storefront overview](storefront-integrations-operations.md) for the complete sequence. ## Readiness checklist - [ ] A valid order is created once, even when your client retries a request. - [ ] Order status and cancellation events update the correct order. - [ ] Menu publish, hours, and entity availability changes reach the correct store and return the matching callback. - [ ] Failed menu operations return actionable error information instead of a false success. - [ ] Storefront hours and availability are configured before availability polling begins. - [ ] Pause and unpause events change ordering availability and remain safe when delivered more than once. - [ ] Webhook signatures, duplicate delivery, rate limits, and retryable API failures are handled. ## Test before certification 1. Create an order, move it through accepted, prepared, and fulfilled states, and verify every status event. 2. Cancel a separate order and verify both systems reach the same terminal state. 3. Publish a small menu, update its hours, suspend one item, and verify every callback. 4. Configure storefront hours, test available and unavailable states, then process pause and unpause events. 5. Replay one event from each domain and verify that no duplicate order or target-side action is created. ## Evidence to collect - Order ids and request ids for successful, canceled, and replayed orders. - Webhook ids and callback responses for menu publish, hours, and availability. - Storefront payloads and resulting open, unavailable, paused, and unpaused states. - Signature-validation, duplicate-delivery, retry, and error-path logs. - The shared evidence listed in [Scenarios](scenarios.md#evidence-to-collect). ## Common failures | Symptom | Likely cause | Fix | |---|---|---| | Store-scoped requests return `403` | The existing store connection is missing or the external id is stale | Reconcile the mapping in [Connect to an existing store](scenarios.md#connect-to-an-existing-store) | | Create retry returns `409 Conflict` | The external order id already exists | Treat the original create as the business action and reconcile by the stored external id | | Menu callback reports success before the target changes | Callback is sent before target processing completes | Send success only after the OFO applies and verifies the change | | Availability is rejected | Storefront hours were not configured first | Call the hours endpoint before availability operations | | Events stop processing during a spike | Work is handled synchronously or without backoff | Acknowledge quickly, queue work, and respect [rate limits](guides-rate-limiting.md) | ## Next - [Orders: send into Otter](order-provider-integrations-operations.md) - [Menus](menu-integrations-operations.md) - [Storefront](storefront-integrations-operations.md) - [Scenarios overview](scenarios.md) - [API reference](/docs/api-reference/reference/otter-api)","length":684},{"id":"guide:scenarios-pos","type":"guide","title":"Build a point-of-sale application","url":"https://connect.tryotter.com/docs/scenarios-pos/","contentUrl":"https://connect.tryotter.com/docs/agent-guides/scenarios-pos.md","content":"Build a point-of-sale application # Build a point-of-sale application Use this roadmap when your point-of-sale (POS) or kitchen system receives orders from Otter and owns the menu catalog. A certification-ready POS flow ingests each order once, tracks status changes, and publishes the POS menu into Otter through Menus Manager. Confirm the final requirements for your product with your Otter representative before you submit for certification. ## Before you begin - Complete the [shared readiness baseline](scenarios.md#shared-readiness-baseline). - Configure signed order webhooks. - Assign stable POS ids to menus, categories, items, modifier groups, and modifiers. - Define how Otter order and menu states map to your POS states. ## How it fits ### Publish the POS-owned menu ### Menu publication flow  ### Receive orders from Otter  See [Orders: receive into your system](order-consumer-integrations-operations.md) for the inbound order flow. ## Implementation roadmap ### 1. Publish the POS-owned menu Use Menus Manager because the POS is the source of truth: 1. Create or update the catalog with [`POST /v1/menus`](/docs/api-reference/reference/upsert-menu). 2. Poll [`GET /v1/menus/jobs/{jobId}`](/docs/api-reference/reference/get-async-job-status) until the job reaches `SUCCESS` or `FAILED`. 3. Follow [Publish menus to a target](menus-manager-integrations-publish-menus-to-target-flow.md) and verify the target job succeeds. 4. Use [Suspend or unsuspend entities](menus-manager-integrations-suspend-unsupend-menu-entities-flow.md) with the same stable entity ids, then republish so targets receive the change. Do not use the Otter-to-target Menus flow as the POS catalog source in this scenario. ### 2. Receive orders from Otter Handle [Orders creation (`orders.new_order`)](/docs/api-reference/reference/order-create-webhook), validate the signature before parsing the payload, and create the order once in the POS. Follow [Handle create events](orders-integrations-create-event-flow.md) for acknowledgement and processing behavior. Handle [Order status update (`orders.order_status_update`)](/docs/api-reference/reference/order-status-update-webhook) and apply transitions to the same POS order. Preserve unknown or out-of-order transitions for investigation instead of silently replacing the current state. ## Readiness checklist - [ ] New-order webhooks create one POS order when delivered once, more than once, or after a retry. - [ ] Status events update the existing order and preserve a trace of every transition. - [ ] Unsupported payloads fail visibly and retain enough context for troubleshooting. - [ ] A POS menu upsert reaches a terminal asynchronous job state. - [ ] Published menus match POS categories, items, modifier groups, prices, and availability. - [ ] Suspending and unsuspending an entity uses stable ids and propagates after republishing. - [ ] Webhook signatures, duplicate delivery, rate limits, and retryable API failures are handled. ## Test before certification 1. Receive a test order, acknowledge it promptly, and confirm the complete order appears in the POS. 2. Replay the new-order event and verify that the POS does not create a duplicate order. 3. Process status events, including a terminal state, and verify the correct POS order changes. 4. Upsert a representative menu and poll until the job reaches `SUCCESS`. 5. Publish the menu to one target, suspend an item, republish, then unsuspend and republish it. 6. Submit an invalid menu payload and retain the failed job details for troubleshooting. ## Evidence to collect - Webhook ids and POS order ids for original, replayed, and terminal-state events. - Logs showing signature validation, prompt acknowledgement, and asynchronous processing. - Menu upsert and publish job ids with final `SUCCESS` or expected `FAILED` results. - Before-and-after evidence for one suspended and unsuspended menu entity. - The shared evidence listed in [Scenarios](scenarios.md#evidence-to-collect). ## Common failures | Symptom | Likely cause | Fix | |---|---|---| | Duplicate POS order appears | Webhook id or external order id is not used for deduplication | Store a stable deduplication key before processing the order | | Event acknowledgement times out | POS work runs inside the webhook request | Validate, persist, acknowledge, then process asynchronously | | Menu job reaches `FAILED` | Invalid shape or inconsistent entity ids | Inspect the job error and compare the payload with the [API reference](/docs/api-reference/reference/otter-api) | | Publish target is missing | The store is not linked to the target service | Verify store pairing before publishing | | Availability change does not propagate | Entity ids changed or the menu was not republished | Reuse upsert ids and publish after suspend or unsuspend | ## Next - [Orders: receive into your system](order-consumer-integrations-operations.md) - [Menus Manager](menus-manager-integrations-operations.md) - [Stores and connections](guides-stores-and-connections.md) - [Scenarios overview](scenarios.md) - [API reference](/docs/api-reference/reference/otter-api)","length":671},{"id":"guide:store-integrations-operations","type":"guide","title":"Store","url":"https://connect.tryotter.com/docs/store-integrations-operations/","contentUrl":"https://connect.tryotter.com/docs/agent-guides/store-integrations-operations.md","content":"Store # Store Read Otter store metadata only when your integration specifically needs it. ## Overview Most partner work uses [Stores and connections](guides-stores-and-connections.md) to link locations and pass `X-Store-Id`. A separate **get store info** call (`GET /v1/store/store-info`, scope `store.read`) exists in the platform but is **hidden from the published API reference** — do not treat it as a public Guides surface. ## Prefer store connection guides | Need | Where to go | |---|---| | Link stores and choose a pairing path | [Stores and connections](guides-stores-and-connections.md) | | Organization-authorized onboarding | [Onboard an organization](organization-integrations-onboarding-flow.md) | | Field-level contracts for other products | [API reference](/docs/api-reference/reference/otter-api) | ## Next - [Stores and connections](guides-stores-and-connections.md) - [Quickstart](guides-quickstart.md)","length":100},{"id":"guide:storefront-integrations-get-store-availability-event-flow","type":"guide","title":"Get store availability","url":"https://connect.tryotter.com/docs/storefront-integrations-get-store-availability-event-flow/","contentUrl":"https://connect.tryotter.com/docs/agent-guides/storefront-integrations-get-store-availability-event-flow.md","content":"Get store availability # Get store availability Report whether a store is open, paused, or otherwise unavailable when Otter asks on a schedule. ## Before you begin - Store hours sent via [`POST /v1/storefront/hours`](/docs/api-reference/reference/post-store-hours-configuration-change) ([Storefront overview](storefront-integrations-operations.md)) - Webhook receiver registered ## Steps  1. Otter sends a [Get store availability (`storefront.get_store_availability`)](/docs/api-reference/reference/get-store-availability-webhook) webhook (default about every 5 minutes; configurable in Otter Developer Portal). 2. Read current state from your storefront (preferred) or your internal source of truth. 3. POST current state to [`POST /v1/storefront/availability`](/docs/api-reference/reference/post-store-availability-change). **Tip:** If availability POST fails because hours are missing, set hours with [`POST /v1/storefront/hours`](/docs/api-reference/reference/post-store-hours-configuration-change) and retry. ## Verify After configuring hours, confirm periodic webhooks arrive and your availability POST succeeds. ## Common failures | Symptom | Likely cause | Fix | |---|---|---| | Availability rejected | Hours not configured | POST hours first | | Stale state in Otter | Not reading live storefront status | Query target system on each webhook | ## Next - [Pause or unpause](storefront-integrations-pause-unpause-event-flow.md) - [Storefront overview](storefront-integrations-operations.md)","length":157},{"id":"guide:storefront-integrations-operations","type":"guide","title":"Storefront","url":"https://connect.tryotter.com/docs/storefront-integrations-operations/","contentUrl":"https://connect.tryotter.com/docs/agent-guides/storefront-integrations-operations.md","content":"Storefront # Storefront Keep store hours, availability, and pause state aligned between Otter and your online storefront. ## Overview Use storefront APIs when you operate the customer-facing store status (open, paused, hours). Otter may poll availability on a schedule or ask you to pause/unpause via webhooks. ## How it fits  ## Integration overview 1. Send store hours with [`POST /v1/storefront/hours`](/docs/api-reference/reference/post-store-hours-configuration-change) (required before availability calls). 2. Respond to [Get store availability (`storefront.get_store_availability`)](/docs/api-reference/reference/get-store-availability-webhook) webhooks (default ~every 5 minutes) — see [Get store availability](storefront-integrations-get-store-availability-event-flow.md). 3. Handle [Pause store (`storefront.pause_store`)](/docs/api-reference/reference/pause-store-webhook) / [Unpause store (`storefront.unpause_store`)](/docs/api-reference/reference/unpause-store-webhook) when operators change state in Otter — see [Pause or unpause](storefront-integrations-pause-unpause-event-flow.md). 4. Optionally push proactive updates with [`POST /v1/storefront/availability`](/docs/api-reference/reference/post-store-availability-change). ## Test - Configure hours, then post availability; confirm Otter accepts the payload. - Pause a test store and complete the availability follow-up webhook. ## Related - [API reference](/docs/api-reference/reference/otter-api) ## Next Implement hours + [Get store availability](storefront-integrations-get-store-availability-event-flow.md) before pause/unpause.","length":152},{"id":"guide:storefront-integrations-pause-unpause-event-flow","type":"guide","title":"Pause or unpause","url":"https://connect.tryotter.com/docs/storefront-integrations-pause-unpause-event-flow/","contentUrl":"https://connect.tryotter.com/docs/agent-guides/storefront-integrations-pause-unpause-event-flow.md","content":"Pause or unpause # Pause or unpause Pause or resume a store on your storefront when an operator requests it in Otter. ## Before you begin - [Get store availability](storefront-integrations-get-store-availability-event-flow.md) implemented (required for pause/unpause) - Hours configured on the storefront integration ## Steps  1. Otter sends a [Pause store (`storefront.pause_store`)](/docs/api-reference/reference/pause-store-webhook) or [Unpause store (`storefront.unpause_store`)](/docs/api-reference/reference/unpause-store-webhook) webhook. 2. Apply pause or unpause on your storefront. 3. POST result to [`POST /v1/storefront/pause`](/docs/api-reference/reference/post-pause-store-event-result) or [`POST /v1/storefront/unpause`](/docs/api-reference/reference/post-unpause-store-event-result). 4. Otter sends a [Get store availability (`storefront.get_store_availability`)](/docs/api-reference/reference/get-store-availability-webhook) webhook — respond with [`POST /v1/storefront/availability`](/docs/api-reference/reference/post-store-availability-change). ## Verify Pause a test store in Otter; confirm storefront pauses, callbacks succeed, and a follow-up availability sync shows paused state. ## Common failures | Symptom | Likely cause | Fix | |---|---|---| | Pause ignored | Availability flow not implemented | Complete [Get store availability](storefront-integrations-get-store-availability-event-flow.md) first | | Otter still shows open | Skipped step 4 | Always post availability after pause/unpause | ## Next - [Storefront overview](storefront-integrations-operations.md)","length":148},{"id":"operation:createOrder","type":"operation","title":"Create order","url":"https://connect.tryotter.com/docs/api-reference/reference/create-order/","content":"createOrder POST /v1/orders orders_endpoints Create order Pushes a new order into Otter for the store identified by the `X-Store-Id` header. Used by ordering marketplaces and other order sources when a customer places an order. Provide the order's line items, fulfillment information, customer payments, and at least one financial breakdown — `orderTotal` (V1) or `orderTotalV2` (V2). Both are accepted; when both are present, V2 takes precedence. New integrations should prefer `orderTotalV2`. All monetary values use the major unit of the order's `currencyCode`. The response returns the order reference: the source `externalIdentifiers` (`id` and `friendlyId`) and `storeId`. Use those values to correlate and update the order later. `externalIdentifiers.id` is the order's stable identity for the source and store. Retrying with an ID that already exists does not create another order; the API returns `409 Conflict` instead of replaying the original success response. Rate limit: 32 requests per minute. Scopes: orders.create [{\"$ref\":\"#/components/parameters/storeIdHeader\"}] {\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/Order\"},\"example\":{\"externalIdentifiers\":{\"id\":\"69f60a06-c335-46d9-b5a1-97f1a211c514\",\"friendlyId\":\"ABCDE\",\"source\":\"ubereats\"},\"currencyCode\":\"USD\",\"status\":\"NEW_ORDER\",\"items\":[{\"name\":\"Classic Burger\",\"quantity\":1,\"unitPrice\":12.99}],\"orderTotal\":{\"subtotal\":12.99,\"tax\":1.04,\"total\":14.03}}}},\"required\":true} {\"200\":{\"description\":\"The order was successfully created.\",\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/OrderReference\"},\"example\":{\"externalIdentifiers\":{\"id\":\"69f60a06-c335-46d9-b5a1-97f1a211c514\",\"friendlyId\":\"ABCDE\",\"source\":\"ubereats\"},\"storeId\":\"partner-store-123\"}}}},\"400\":{\"$ref\":\"#/components/responses/400\"},\"401\":{\"$ref\":\"#/components/responses/401\"},\"403\":{\"$ref\":\"#/components/responses/403\"},\"404\":{\"$ref\":\"#/components/responses/404\"},\"409\":{\"$ref\":\"#/components/responses/409\"},\"422\":{\"$ref\":\"#/components/responses/422\"}}","length":250},{"id":"operation:updateOrder","type":"operation","title":"Update order","url":"https://connect.tryotter.com/docs/api-reference/reference/update-order/","content":"updateOrder PUT /v1/orders/{orderId} orders_endpoints Update order Replaces the order identified by `orderId` with the full order payload provided in the request body. Send the complete order representation (the same shape used to create it), not a partial patch. To change only the status, customer payment, or delivery information, prefer the dedicated `/status`, `/payments`, and `/delivery` endpoints. Returns 404 if no order matches the given `orderId` for this store. Rate limit: 32 requests per minute. Scopes: orders.update [{\"$ref\":\"#/components/parameters/storeIdHeader\"},{\"$ref\":\"#/components/parameters/orderId\"}] {\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/Order\"}}},\"required\":true} {\"200\":{\"description\":\"The order was successfully updated.\",\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/OrderReference\"}}}},\"400\":{\"$ref\":\"#/components/responses/400\"},\"401\":{\"$ref\":\"#/components/responses/401\"},\"403\":{\"$ref\":\"#/components/responses/403\"},\"404\":{\"$ref\":\"#/components/responses/404\"},\"422\":{\"$ref\":\"#/components/responses/422\"}}","length":125},{"id":"operation:updateOrderStatus","type":"operation","title":"Update order status","url":"https://connect.tryotter.com/docs/api-reference/reference/update-order-status/","content":"updateOrderStatus POST /v1/orders/{orderId}/status orders_endpoints Update order status Transitions the order identified by `orderId` to a new status. Only `PREPARED`, `CANCELED`, and `FULFILLED` are accepted by this endpoint. When transitioning to `CANCELED`, you may include the optional `X-Event-Id` header to acknowledge a cancellation that the platform requested via the intent-to-cancel webhook. The order lifecycle is asynchronous, so a successful call returns `202 Accepted`. Rate limit: 32 requests per minute. Scopes: orders.update [{\"$ref\":\"#/components/parameters/storeIdHeader\"},{\"$ref\":\"#/components/parameters/eventIdOptionalHeader\"},{\"$ref\":\"#/components/parameters/orderId\"}] {\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/OrderStatusUpdateRequest\"},\"example\":{\"orderStatus\":\"PREPARED\"}}},\"required\":true} {\"202\":{\"description\":\"The order status was successfully accepted.\"},\"400\":{\"$ref\":\"#/components/responses/400\"},\"401\":{\"$ref\":\"#/components/responses/401\"},\"403\":{\"$ref\":\"#/components/responses/403\"},\"404\":{\"$ref\":\"#/components/responses/404\"},\"422\":{\"$ref\":\"#/components/responses/422\"}}","length":128},{"id":"operation:updateOrderCustomerPayment","type":"operation","title":"Update order customer payment","url":"https://connect.tryotter.com/docs/api-reference/reference/update-order-customer-payment/","content":"updateOrderCustomerPayment PUT /v1/orders/{orderId}/payments orders_endpoints Update order customer payment Updates the customer payment and financial breakdown for the order identified by `orderId`. This is a **merge, not a full replace**: each field is overwritten only when the request supplies a non-null value for it. Fields sent as `null` (or omitted) keep their existing value. Provide the financial breakdown via `orderTotal` (V1) or `orderTotalsV2` (V2); when V2 is sent it is validated for consistency with the V1 aggregates. The update is processed asynchronously and returns `202 Accepted`. Rate limit: 8 requests per minute. Scopes: orders.update [{\"$ref\":\"#/components/parameters/storeIdHeader\"},{\"$ref\":\"#/components/parameters/orderId\"}] {\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/OrderCustomerPaymentUpdateRequest\"}}},\"required\":true} {\"202\":{\"description\":\"The order payment update was successfully accepted.\"},\"400\":{\"$ref\":\"#/components/responses/400\"},\"401\":{\"$ref\":\"#/components/responses/401\"},\"403\":{\"$ref\":\"#/components/responses/403\"},\"404\":{\"$ref\":\"#/components/responses/404\"},\"422\":{\"$ref\":\"#/components/responses/422\"}}","length":149},{"id":"operation:updateOrderDeliveryInfo","type":"operation","title":"Update order delivery information","url":"https://connect.tryotter.com/docs/api-reference/reference/update-order-delivery-info/","content":"updateOrderDeliveryInfo PUT /v1/orders/{orderId}/delivery orders_endpoints Update order delivery information Updates the delivery information for the order identified by `orderId` — courier details, destination address, vehicle, last known location, and dropoff instructions. Use it to keep delivery state current as the courier progresses. The update is processed asynchronously and returns `202 Accepted`. Rate limit: 8 requests per minute. Scopes: orders.update [{\"$ref\":\"#/components/parameters/storeIdHeader\"},{\"$ref\":\"#/components/parameters/orderId\"}] {\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/OrderDeliveryInfoUpdateRequest\"}}},\"required\":true} {\"202\":{\"description\":\"The order delivery information was successfully accepted.\"},\"400\":{\"$ref\":\"#/components/responses/400\"},\"401\":{\"$ref\":\"#/components/responses/401\"},\"403\":{\"$ref\":\"#/components/responses/403\"},\"404\":{\"$ref\":\"#/components/responses/404\"},\"422\":{\"$ref\":\"#/components/responses/422\"}}","length":110},{"id":"operation:uploadPastOrders","type":"operation","title":"Upload past orders","url":"https://connect.tryotter.com/docs/api-reference/reference/upload-past-orders/","content":"uploadPastOrders POST /v1/orders/past-orders orders_endpoints Upload past orders Backfills already-completed orders for reporting and analytics. Uploaded orders are stored as **read-only** and are **not displayed** in operational views — they exist purely to make historical data available to BI and reporting tools. Up to 100 orders can be uploaded per request. Orders must have a status of FULFILLED, REJECTED, or CANCELED. Rate limit: 32 requests per minute. Scopes: orders.create [{\"$ref\":\"#/components/parameters/storeIdHeader\"}] {\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/UploadPastOrdersRequest\"}}},\"required\":true} {\"200\":{\"description\":\"The orders was successfully uploaded.\",\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/UploadPastOrdersResponse\"}}}},\"400\":{\"$ref\":\"#/components/responses/400\"},\"401\":{\"$ref\":\"#/components/responses/401\"},\"403\":{\"$ref\":\"#/components/responses/403\"},\"404\":{\"$ref\":\"#/components/responses/404\"},\"422\":{\"$ref\":\"#/components/responses/422\"}}","length":116},{"id":"operation:orderCreated","type":"operation","title":"Notify the result of a Create Order event","url":"https://connect.tryotter.com/docs/api-reference/reference/order-created/","content":"orderCreated POST /manager/order/v1/orders/order-created manager_order_endpoints Notify the result of a Create Order event Callback used by a merchant-side integration to acknowledge the result of an order-creation webhook it received. Send the `X-Event-Id` of the original webhook event so the platform can correlate the acknowledgement with the order it created. Rate limit: 32 requests per minute. Scopes: manager.orders [{\"$ref\":\"#/components/parameters/storeIdHeader\"},{\"$ref\":\"#/components/parameters/eventIdHeader\"}] {} {\"200\":{\"description\":\"The Create Order event result was successfully processed\"},\"400\":{\"$ref\":\"#/components/responses/400\"},\"401\":{\"$ref\":\"#/components/responses/401\"},\"403\":{\"$ref\":\"#/components/responses/403\"},\"404\":{\"$ref\":\"#/components/responses/404\"},\"422\":{\"$ref\":\"#/components/responses/422\"}}","length":98},{"id":"operation:managerGetOrderFeed","type":"operation","title":"Fetch order feed for a store","url":"https://connect.tryotter.com/docs/api-reference/reference/manager-get-order-feed/","content":"managerGetOrderFeed GET /manager/order/v1/orders manager_order_endpoints Fetch order feed for a store Returns a paginated feed of the store's orders, most useful for POS, BI, and reporting integrations that periodically poll for new and updated orders. Use `limit` to control page size and the opaque pagination token to page through results — when the response `offsetToken` is absent, no more orders are available. Narrow the window with `minDateTime` / `maxDateTime` (ISO 8601 with time zone). The lookback window is bounded by the platform's retention period (currently up to the past 20 days). Rate limit: 32 requests per minute. Scopes: manager.orders [{\"$ref\":\"#/components/parameters/storeIdHeader\"},{\"$ref\":\"#/components/parameters/limit\"},{\"$ref\":\"#/components/parameters/opaquePaginationToken\"},{\"$ref\":\"#/components/parameters/minDateTime\"},{\"$ref\":\"#/components/parameters/maxDateTime\"}] {} {\"200\":{\"description\":\"Order feed was successfully retrieved\",\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/OrderFeed\"},\"example\":{\"orders\":[],\"offsetToken\":null}}}},\"400\":{\"$ref\":\"#/components/responses/400\"},\"401\":{\"$ref\":\"#/components/responses/401\"},\"403\":{\"$ref\":\"#/components/responses/403\"},\"404\":{\"$ref\":\"#/components/responses/404\"},\"422\":{\"$ref\":\"#/components/responses/422\"}}","length":163},{"id":"operation:getManagerOrder","type":"operation","title":"Fetch order with Manager Info","url":"https://connect.tryotter.com/docs/api-reference/reference/get-manager-order/","content":"getManagerOrder GET /manager/order/v1/sources/{source}/orders/{orderId} manager_order_endpoints Fetch order with Manager Info Returns the full detail of a single order for the given `source` (the ordering marketplace the order came from, e.g. `ubereats`), enriched with merchant-side information: the current POS `injectionState`, the `injectionEvent` that triggered it, any `orderIssues`, and cancellation details when applicable. Item and modifier identifiers in the returned order are the store's external (POS) identifiers, so they line up with the merchant's own catalog. Rate limit: 32 requests per minute. Scopes: manager.orders [{\"$ref\":\"#/components/parameters/storeIdHeader\"},{\"$ref\":\"#/components/parameters/orderId\"},{\"$ref\":\"#/components/parameters/source\"}] {} {\"200\":{\"description\":\"Order information was successfully retrieved\",\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/OrderWithManagerInfo\"}}}},\"400\":{\"$ref\":\"#/components/responses/400\"},\"401\":{\"$ref\":\"#/components/responses/401\"},\"403\":{\"$ref\":\"#/components/responses/403\"},\"404\":{\"$ref\":\"#/components/responses/404\"},\"422\":{\"$ref\":\"#/components/responses/422\"}}","length":136},{"id":"operation:requestOrderConfirmation","type":"operation","title":"Request order confirmation","url":"https://connect.tryotter.com/docs/api-reference/reference/request-order-confirmation/","content":"requestOrderConfirmation POST /manager/order/v1/sources/{source}/orders/{orderId}/confirm manager_order_endpoints Request order confirmation Confirms (accepts) the order for the given `source` on behalf of the store — the typical action a POS takes when the merchant accepts an incoming order. Optionally include `estimatedPrepTimeMinutes` to communicate how long the order will take to prepare. Processed asynchronously; returns `202 Accepted`. Rate limit: 32 requests per minute. Scopes: manager.orders [{\"$ref\":\"#/components/parameters/storeIdHeader\"},{\"$ref\":\"#/components/parameters/source\"},{\"$ref\":\"#/components/parameters/orderId\"}] {\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/ManagerConfirmOrderRequest\"}}},\"required\":false} {\"202\":{\"description\":\"The order confirmation request was successfully accepted.\"},\"400\":{\"$ref\":\"#/components/responses/400\"},\"401\":{\"$ref\":\"#/components/responses/401\"},\"403\":{\"$ref\":\"#/components/responses/403\"},\"404\":{\"$ref\":\"#/components/responses/404\"},\"422\":{\"$ref\":\"#/components/responses/422\"}}","length":115},{"id":"operation:requestOrderCancelation","type":"operation","title":"Request order cancelation","url":"https://connect.tryotter.com/docs/api-reference/reference/request-order-cancelation/","content":"requestOrderCancelation POST /manager/order/v1/sources/{source}/orders/{orderId}/cancel manager_order_endpoints Request order cancelation Cancels (rejects) the order for the given `source` on behalf of the store. A `cancellationReason` is required; optionally include the `cancelingParty` to record who initiated the cancellation. Processed asynchronously; returns `202 Accepted`. Rate limit: 32 requests per minute. Scopes: manager.orders [{\"$ref\":\"#/components/parameters/storeIdHeader\"},{\"$ref\":\"#/components/parameters/source\"},{\"$ref\":\"#/components/parameters/orderId\"}] {\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/ManagerCancelOrderRequest\"}}},\"required\":true} {\"202\":{\"description\":\"The order cancelation request was successfully accepted.\"},\"400\":{\"$ref\":\"#/components/responses/400\"},\"401\":{\"$ref\":\"#/components/responses/401\"},\"403\":{\"$ref\":\"#/components/responses/403\"},\"404\":{\"$ref\":\"#/components/responses/404\"},\"422\":{\"$ref\":\"#/components/responses/422\"}}","length":102},{"id":"operation:markAsReadyToPickup","type":"operation","title":"Mark an order as ready to pickup","url":"https://connect.tryotter.com/docs/api-reference/reference/mark-as-ready-to-pickup/","content":"markAsReadyToPickup POST /manager/order/v1/sources/{source}/orders/{orderId}/ready-to-pickup manager_order_endpoints Mark an order as ready to pickup Signals that the store has finished preparing the order for the given `source` and it is ready for the courier or customer to collect. Marks all of the order's station tickets as prepared. Processed asynchronously; returns `202 Accepted`. Rate limit: 32 requests per minute. Scopes: manager.orders [{\"$ref\":\"#/components/parameters/storeIdHeader\"},{\"$ref\":\"#/components/parameters/source\"},{\"$ref\":\"#/components/parameters/orderId\"}] {} {\"202\":{\"description\":\"The order was successfully marked as ready to pickup.\"},\"400\":{\"$ref\":\"#/components/responses/400\"},\"401\":{\"$ref\":\"#/components/responses/401\"},\"403\":{\"$ref\":\"#/components/responses/403\"},\"404\":{\"$ref\":\"#/components/responses/404\"},\"422\":{\"$ref\":\"#/components/responses/422\"}}","length":109},{"id":"operation:createPackagingOrderComponent","type":"operation","title":"Create a packaging component","url":"https://connect.tryotter.com/docs/api-reference/reference/create-packaging-order-component/","content":"createPackagingOrderComponent POST /manager/order/v1/sources/{source}/orders/{orderId}/create-packaging-component manager_order_endpoints Create a packaging component Creates a packaging component (a packaging ticket) for the order of the given `source`, used by kitchen/station workflows to print or track packaging for the order. Returns the identifiers of the created order component. Rate limit: 32 requests per minute. Scopes: manager.orders [{\"$ref\":\"#/components/parameters/storeIdHeader\"},{\"$ref\":\"#/components/parameters/source\"},{\"$ref\":\"#/components/parameters/orderId\"}] {} {\"200\":{\"description\":\"The packaging component was successfully created.\",\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/OrderComponentId\"}}}},\"400\":{\"$ref\":\"#/components/responses/400\"},\"401\":{\"$ref\":\"#/components/responses/401\"},\"403\":{\"$ref\":\"#/components/responses/403\"},\"404\":{\"$ref\":\"#/components/responses/404\"},\"422\":{\"$ref\":\"#/components/responses/422\"}}","length":101},{"id":"operation:markAsFulfilled","type":"operation","title":"Mark an order as fulfilled","url":"https://connect.tryotter.com/docs/api-reference/reference/mark-as-fulfilled/","content":"markAsFulfilled POST /manager/order/v1/sources/{source}/orders/{orderId}/fulfill manager_order_endpoints Mark an order as fulfilled Marks the order for the given `source` as handed off / fulfilled — the final operational step, once the order has been given to the courier or customer. Processed asynchronously; returns `202 Accepted`. Rate limit: 32 requests per minute. Scopes: manager.orders [{\"$ref\":\"#/components/parameters/storeIdHeader\"},{\"$ref\":\"#/components/parameters/source\"},{\"$ref\":\"#/components/parameters/orderId\"}] {} {\"202\":{\"description\":\"The order was successfully marked as fulfilled.\"},\"400\":{\"$ref\":\"#/components/responses/400\"},\"401\":{\"$ref\":\"#/components/responses/401\"},\"403\":{\"$ref\":\"#/components/responses/403\"},\"404\":{\"$ref\":\"#/components/responses/404\"},\"422\":{\"$ref\":\"#/components/responses/422\"}}","length":93},{"id":"operation:markDineInOrderClosed","type":"operation","title":"Mark a dine-in (open-tab) order as closed","url":"https://connect.tryotter.com/docs/api-reference/reference/mark-dine-in-order-closed/","content":"markDineInOrderClosed POST /manager/order/v1/sources/{source}/orders/{orderId}/close manager_order_endpoints Mark a dine-in (open-tab) order as closed Marks an open-tab dine-in order as closed. The closing party is always the merchant/POS (system). Rate limit: 32 requests per minute. Scopes: manager.orders [{\"$ref\":\"#/components/parameters/storeIdHeader\"},{\"$ref\":\"#/components/parameters/source\"},{\"$ref\":\"#/components/parameters/orderId\"}] {} {\"202\":{\"description\":\"The order was successfully marked as closed.\"},\"400\":{\"$ref\":\"#/components/responses/400\"},\"401\":{\"$ref\":\"#/components/responses/401\"},\"403\":{\"$ref\":\"#/components/responses/403\"},\"404\":{\"$ref\":\"#/components/responses/404\"},\"409\":{\"description\":\"Order could not be closed (e.g. already closed or not an open-tab order).\"},\"422\":{\"$ref\":\"#/components/responses/422\"}}","length":98},{"id":"operation:managerUpdateOrderCustomerItems","type":"operation","title":"Update order customer items","url":"https://connect.tryotter.com/docs/api-reference/reference/manager-update-order-customer-items/","content":"managerUpdateOrderCustomerItems PUT /manager/order/v1/sources/{source}/orders/{orderId}/items manager_order_endpoints Update order customer items Updates customer items for a dine-in order (quantity change, price adjustment, or add item). Only supported when integration slug is d2c-eater-website, order fulfillment type is dine-in, and the order tab is open (order is modifiable). Modifying party and modification request ID are set by the endpoint. Rate limit: 8 requests per minute. Scopes: manager.orders [{\"$ref\":\"#/components/parameters/storeIdHeader\"},{\"$ref\":\"#/components/parameters/source\"},{\"$ref\":\"#/components/parameters/orderId\"}] {\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/OrderCustomerItemsUpdateRequest\"}}},\"required\":true} {\"202\":{\"description\":\"The order customer items update was successfully accepted.\"},\"400\":{\"$ref\":\"#/components/responses/400\"},\"401\":{\"$ref\":\"#/components/responses/401\"},\"403\":{\"$ref\":\"#/components/responses/403\"},\"404\":{\"$ref\":\"#/components/responses/404\"},\"409\":{\"description\":\"Customer items update is not allowed (e.g. slug is not d2c-eater-website, order is not dine-in, or order tab is not open).\\n\"},\"422\":{\"$ref\":\"#/components/responses/422\"}}","length":144},{"id":"operation:updateOrderPrepTime","type":"operation","title":"Update order prep time","url":"https://connect.tryotter.com/docs/api-reference/reference/update-order-prep-time/","content":"updateOrderPrepTime POST /manager/order/v1/sources/{source}/orders/{orderId}/prep-time manager_order_endpoints Update order prep time Updates the estimated preparation time (in minutes) for the order of the given `source`, e.g. when the kitchen revises its estimate after the order was confirmed. Unlike the other manager endpoints, this one uses the `orders.update` scope. Processed asynchronously; returns `202 Accepted`. Rate limit: 32 requests per minute. Scopes: orders.update [{\"$ref\":\"#/components/parameters/storeIdHeader\"},{\"$ref\":\"#/components/parameters/source\"},{\"$ref\":\"#/components/parameters/orderId\"}] {\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/OrderPrepTimeUpdateRequest\"}}},\"required\":true} {\"202\":{\"description\":\"The order new preparation time was successfully accepted.\"},\"400\":{\"$ref\":\"#/components/responses/400\"},\"401\":{\"$ref\":\"#/components/responses/401\"},\"403\":{\"$ref\":\"#/components/responses/403\"},\"404\":{\"$ref\":\"#/components/responses/404\"},\"422\":{\"$ref\":\"#/components/responses/422\"}}","length":115},{"id":"operation:pauseStorefronts","type":"operation","title":"Request pausing storefronts of a store","url":"https://connect.tryotter.com/docs/api-reference/reference/pause-storefronts/","content":"pauseStorefronts POST /manager/storefront/v1/storefront/pause manager_storefront_endpoints Request pausing storefronts of a store Rate limit: 8 requests per minute. Scopes: manager.storefront [{\"$ref\":\"#/components/parameters/storeIdHeader\"}] {\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/PauseRequest\"},\"example\":{\"reason\":\"STORE_MAINTENANCE\",\"comment\":\"Closing early for equipment maintenance\"}}},\"required\":true} {\"200\":{\"description\":\"The pause request was successfully accepted.\",\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/PauseResponse\"},\"example\":{\"requestId\":\"4109d2c9-8bc5-413c-af3e-1c92aa381e41\"}}}},\"400\":{\"$ref\":\"#/components/responses/400\"},\"401\":{\"$ref\":\"#/components/responses/401\"},\"403\":{\"$ref\":\"#/components/responses/403\"},\"404\":{\"$ref\":\"#/components/responses/404\"},\"422\":{\"$ref\":\"#/components/responses/422\"}}","length":79},{"id":"operation:unpauseStorefronts","type":"operation","title":"Request unpausing storefronts of a store","url":"https://connect.tryotter.com/docs/api-reference/reference/unpause-storefronts/","content":"unpauseStorefronts POST /manager/storefront/v1/storefront/unpause manager_storefront_endpoints Request unpausing storefronts of a store Rate limit: 8 requests per minute. Scopes: manager.storefront [{\"$ref\":\"#/components/parameters/storeIdHeader\"}] {\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/UnpauseRequest\"},\"example\":{\"comment\":\"Reopening after maintenance\"}}},\"required\":true} {\"200\":{\"description\":\"The unpause request was successfully accepted.\",\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/UnpauseResponse\"},\"example\":{\"requestId\":\"7c1e9f2a-4b8d-4e6a-9f3c-2d8b5a1e0c4f\"}}}},\"400\":{\"$ref\":\"#/components/responses/400\"},\"401\":{\"$ref\":\"#/components/responses/401\"},\"403\":{\"$ref\":\"#/components/responses/403\"},\"404\":{\"$ref\":\"#/components/responses/404\"},\"422\":{\"$ref\":\"#/components/responses/422\"}}","length":75},{"id":"operation:getPauseRequestStatus","type":"operation","title":"Get the process status details of a pause request","url":"https://connect.tryotter.com/docs/api-reference/reference/get-pause-request-status/","content":"getPauseRequestStatus GET /manager/storefront/v1/storefront/pause/request/{requestId}/status manager_storefront_endpoints Get the process status details of a pause request Rate limit: 8 requests per minute. Scopes: manager.storefront [{\"$ref\":\"#/components/parameters/storeIdHeader\"},{\"$ref\":\"#/components/parameters/requestId\"}] {} {\"200\":{\"description\":\"The get request processing details was successfully accepted.\",\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/ProcessingStatusResponse\"}}}},\"400\":{\"$ref\":\"#/components/responses/400\"},\"401\":{\"$ref\":\"#/components/responses/401\"},\"403\":{\"$ref\":\"#/components/responses/403\"},\"404\":{\"$ref\":\"#/components/responses/404\"},\"422\":{\"$ref\":\"#/components/responses/422\"}}","length":75},{"id":"operation:getUnpauseRequestStatus","type":"operation","title":"Get the process status details of an unpause request","url":"https://connect.tryotter.com/docs/api-reference/reference/get-unpause-request-status/","content":"getUnpauseRequestStatus GET /manager/storefront/v1/storefront/unpause/request/{requestId}/status manager_storefront_endpoints Get the process status details of an unpause request Rate limit: 8 requests per minute. Scopes: manager.storefront [{\"$ref\":\"#/components/parameters/storeIdHeader\"},{\"$ref\":\"#/components/parameters/requestId\"}] {} {\"200\":{\"description\":\"The get request processing details was successfully accepted.\",\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/ProcessingStatusResponse\"}}}},\"400\":{\"$ref\":\"#/components/responses/400\"},\"401\":{\"$ref\":\"#/components/responses/401\"},\"403\":{\"$ref\":\"#/components/responses/403\"},\"404\":{\"$ref\":\"#/components/responses/404\"},\"422\":{\"$ref\":\"#/components/responses/422\"}}","length":75},{"id":"operation:getMenu","type":"operation","title":"Get the menus for a store","url":"https://connect.tryotter.com/docs/api-reference/reference/get-menu/","content":"getMenu GET /v1/menus manager_menu_endpoints Get the menus for a store Rate limit: 8 requests per minute. Scopes: menus.read [{\"$ref\":\"#/components/parameters/storeIdHeader\"}] {} {\"200\":{\"description\":\"The store's menu.\",\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/Menus\"}}}},\"400\":{\"$ref\":\"#/components/responses/400\"},\"401\":{\"$ref\":\"#/components/responses/401\"},\"403\":{\"$ref\":\"#/components/responses/403\"},\"404\":{\"$ref\":\"#/components/responses/404\"},\"422\":{\"$ref\":\"#/components/responses/422\"}}","length":55},{"id":"operation:upsertMenu","type":"operation","title":"Upsert menus for a store","url":"https://connect.tryotter.com/docs/api-reference/reference/upsert-menu/","content":"upsertMenu POST /v1/menus menus_endpoints Upsert menus for a store Replaces the store's complete menu snapshot. Include every customer-menu entity that should remain; omitted entities are deleted. An omitted station item can remain when an existing customer-item association prevents its deletion. Repeating the same complete payload is safe and produces the same menu state. Rate limit: 2 requests per minute. Scopes: menus.upsert [{\"$ref\":\"#/components/parameters/storeIdHeader\"}] {\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/MenusUpsertRequest\"}}},\"required\":true} {\"202\":{\"description\":\"The menu update will be processed.\",\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/MenuAsynchronousJob\"}}}},\"400\":{\"$ref\":\"#/components/responses/400\"},\"401\":{\"$ref\":\"#/components/responses/401\"},\"403\":{\"$ref\":\"#/components/responses/403\"},\"404\":{\"$ref\":\"#/components/responses/404\"},\"422\":{\"$ref\":\"#/components/responses/422\"}}","length":111},{"id":"operation:listMenuJobsForStore","type":"operation","title":"List latest async menu jobs for a store","url":"https://connect.tryotter.com/docs/api-reference/reference/list-menu-jobs-for-store/","content":"listMenuJobsForStore GET /v1/menus/jobs manager_menu_endpoints List latest async menu jobs for a store Return the latest async menu jobs for the store and job type. Rate limit: 8 requests per minute. Scopes: menus.async_latest_job_for_store.read [{\"$ref\":\"#/components/parameters/storeIdHeader\"},{\"name\":\"jobType\",\"in\":\"query\",\"required\":true,\"schema\":{\"$ref\":\"#/components/schemas/MenuAsyncJobType\"}}] {} {\"200\":{\"description\":\"Latest menu async jobs for the store and job type.\",\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/MenuAsyncLatestJobForStoreResponse\"}}}},\"400\":{\"$ref\":\"#/components/responses/400\"},\"401\":{\"$ref\":\"#/components/responses/401\"},\"403\":{\"$ref\":\"#/components/responses/403\"},\"404\":{\"$ref\":\"#/components/responses/404\"},\"422\":{\"$ref\":\"#/components/responses/422\"}}","length":99},{"id":"operation:getAsyncJobStatus","type":"operation","title":"Get async menu job status","url":"https://connect.tryotter.com/docs/api-reference/reference/get-async-job-status/","content":"getAsyncJobStatus GET /v1/menus/jobs/{jobId} manager_menu_endpoints Get async menu job status Rate limit: 8 requests per minute. Scopes: menus.async_job.read [{\"$ref\":\"#/components/parameters/storeIdHeader\"},{\"name\":\"jobId\",\"in\":\"path\",\"required\":true,\"schema\":{\"type\":\"string\",\"description\":\"The unique identifier of the job.\",\"example\":\"295f76b4-5725-4bf5-a8ab-97943dbdc3b4\"}}] {} {\"200\":{\"description\":\"The menu async job status.\",\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/MenuAsynchronousJob\"}}}},\"400\":{\"$ref\":\"#/components/responses/400\"},\"401\":{\"$ref\":\"#/components/responses/401\"},\"403\":{\"$ref\":\"#/components/responses/403\"},\"404\":{\"$ref\":\"#/components/responses/404\"},\"422\":{\"$ref\":\"#/components/responses/422\"}}","length":79},{"id":"operation:menuPublishCallback","type":"operation","title":"Notify the result of a Publish Menu event","url":"https://connect.tryotter.com/docs/api-reference/reference/menu-publish-callback/","content":"menuPublishCallback POST /v1/menus/publish menus_endpoints Notify the result of a Publish Menu event Successful callback response for the [**publish menu**](/docs/api-reference/reference/menu-publish-webhook) webhook. If an error occurred, please publish a [**callback error**](/docs/api-reference/reference/publish-error) instead. See [**failed event flow**](/docs/menus-integrations-failed-event-flow/) for details. Rate limit: 8 requests per minute. Scopes: menus.publish [{\"$ref\":\"#/components/parameters/storeIdHeader\"},{\"$ref\":\"#/components/parameters/eventIdHeader\"}] {\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/UpsertFullMenuEventCallback\"},\"example\":{\"requestedToCreatedEntityIds\":{\"1ecd8573-c033-4a55-9d69-4e99bb0397b4\":\"menu-item-abc123\"}}}},\"required\":true} {\"204\":{\"description\":\"The Publish menu event result was successfully processed\"},\"400\":{\"$ref\":\"#/components/responses/400\"},\"401\":{\"$ref\":\"#/components/responses/401\"},\"403\":{\"$ref\":\"#/components/responses/403\"},\"404\":{\"$ref\":\"#/components/responses/404\"},\"422\":{\"$ref\":\"#/components/responses/422\"}}","length":109},{"id":"operation:menuSendCallback","type":"operation","title":"Notify the result of a Send Menu event","url":"https://connect.tryotter.com/docs/api-reference/reference/menu-send-callback/","content":"menuSendCallback POST /v1/menus/current menus_endpoints Notify the result of a Send Menu event Successful callback response for the [**send menu**](/docs/api-reference/reference/menu-send-callback) webhook. If an error occurred, please publish a [**callback error**](/docs/api-reference/reference/publish-error) instead. See [**failed event flow**](/docs/menus-integrations-failed-event-flow/) for details. Rate limit: 4 requests per minute. Scopes: menus.get_current [{\"$ref\":\"#/components/parameters/storeIdHeader\"},{\"$ref\":\"#/components/parameters/eventIdHeader\"}] {\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/SendMenuEventCallback\"}}},\"required\":true} {\"204\":{\"description\":\"The Send Menu event result was successfully processed\"},\"400\":{\"$ref\":\"#/components/responses/400\"},\"401\":{\"$ref\":\"#/components/responses/401\"},\"403\":{\"$ref\":\"#/components/responses/403\"},\"404\":{\"$ref\":\"#/components/responses/404\"},\"422\":{\"$ref\":\"#/components/responses/422\"}}","length":100},{"id":"operation:menuUpsertHours","type":"operation","title":"Notify the receival of a Upsert Hours Menu event","url":"https://connect.tryotter.com/docs/api-reference/reference/menu-upsert-hours/","content":"menuUpsertHours POST /v1/menus/hours menus_endpoints Notify the receival of a Upsert Hours Menu event Successful callback response for the [**upsert hours**](/docs/api-reference/reference/upsert-menu-hours-webhook) webhook. If an error occurred, please publish a [**callback error**](/docs/api-reference/reference/publish-error) instead. See [**failed event flow**](/docs/menus-integrations-failed-event-flow/) for details. Rate limit: 8 requests per minute. Scopes: menus.upsert_hours [{\"$ref\":\"#/components/parameters/storeIdHeader\"},{\"$ref\":\"#/components/parameters/eventIdHeader\"}] {} {\"204\":{\"description\":\"The Upsert Hours Menu event result was successfully processed\"},\"400\":{\"$ref\":\"#/components/responses/400\"},\"401\":{\"$ref\":\"#/components/responses/401\"},\"403\":{\"$ref\":\"#/components/responses/403\"},\"404\":{\"$ref\":\"#/components/responses/404\"},\"422\":{\"$ref\":\"#/components/responses/422\"}}","length":93},{"id":"operation:posMenuSync","type":"operation","title":"Synchronize store menu with POS menu","url":"https://connect.tryotter.com/docs/api-reference/reference/pos-menu-sync/","content":"posMenuSync POST /v1/menus/menu-sync menus_endpoints Synchronize store menu with POS menu This endpoint is used to synchronize the store menu with the connected POS. Scopes: menus.sync [{\"$ref\":\"#/components/parameters/storeIdHeader\"}] {\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/PosMenuSyncRequest\"}}},\"required\":false} {\"202\":{\"description\":\"The Menu Sync will be processed.\",\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/PosMenuSyncResponse\"}}}},\"400\":{\"$ref\":\"#/components/responses/400\"},\"401\":{\"$ref\":\"#/components/responses/401\"},\"403\":{\"$ref\":\"#/components/responses/403\"},\"404\":{\"$ref\":\"#/components/responses/404\"},\"422\":{\"$ref\":\"#/components/responses/422\"}}","length":78},{"id":"operation:updateMenuEntitiesAvailabilitiesCallback","type":"operation","title":"Notify the result of an Update Menu Entities Availabilities event","url":"https://connect.tryotter.com/docs/api-reference/reference/update-menu-entities-availabilities-callback/","content":"updateMenuEntitiesAvailabilitiesCallback POST /v1/menus/entity/availability/bulk menus_endpoints Notify the result of an Update Menu Entities Availabilities event Successful callback response for the [**update menu entities availabilities**](/docs/api-reference/reference/update-menu-entities-availabilities-webhook) webhook. If an error occurred, please publish a [**callback error**](/docs/api-reference/reference/publish-error) instead. See [**failed event flow**](/docs/menus-integrations-failed-event-flow/) for details. Rate limit: 32 requests per minute. Scopes: menus.entity_suspension [{\"$ref\":\"#/components/parameters/storeIdHeader\"},{\"$ref\":\"#/components/parameters/eventIdHeader\"}] {} {\"204\":{\"description\":\"The Update Menu Entities Availabilities menu entity event result was successfully processed\"},\"400\":{\"$ref\":\"#/components/responses/400\"},\"401\":{\"$ref\":\"#/components/responses/401\"},\"403\":{\"$ref\":\"#/components/responses/403\"},\"404\":{\"$ref\":\"#/components/responses/404\"},\"422\":{\"$ref\":\"#/components/responses/422\"}}","length":102},{"id":"operation:managerGetMenuPublishTargets","type":"operation","title":"Get the publish-targets for a store","url":"https://connect.tryotter.com/docs/api-reference/reference/manager-get-menu-publish-targets/","content":"managerGetMenuPublishTargets GET /manager/menu/v1/menus/publish-targets manager_menu_endpoints Get the publish-targets for a store Rate limit: 2 requests per minute. Scopes: manager.menus [{\"$ref\":\"#/components/parameters/storeIdHeader\"}] {} {\"200\":{\"description\":\"The store's menu publish-targets.\",\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/MenuPublishTargets\"}}}},\"400\":{\"$ref\":\"#/components/responses/400\"},\"401\":{\"$ref\":\"#/components/responses/401\"},\"403\":{\"$ref\":\"#/components/responses/403\"},\"404\":{\"$ref\":\"#/components/responses/404\"},\"422\":{\"$ref\":\"#/components/responses/422\"}}","length":61},{"id":"operation:managerPublishMenu","type":"operation","title":"Publish menus to targets for a store","url":"https://connect.tryotter.com/docs/api-reference/reference/manager-publish-menu/","content":"managerPublishMenu POST /manager/menu/v1/menus/publish manager_menu_endpoints Publish menus to targets for a store Rate limit: 2 requests per minute. Scopes: manager.menus [{\"$ref\":\"#/components/parameters/storeIdHeader\"}] {\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/MenuPublishRequest\"}}},\"required\":true} {\"202\":{\"description\":\"The menu publish will be processed.\",\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/MenuPublishResponse\"}}}},\"400\":{\"$ref\":\"#/components/responses/400\"},\"401\":{\"$ref\":\"#/components/responses/401\"},\"403\":{\"$ref\":\"#/components/responses/403\"},\"404\":{\"$ref\":\"#/components/responses/404\"},\"409\":{\"description\":\"Conflicting Menu targets.\",\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/MenuPublishResponse\"}}}},\"422\":{\"$ref\":\"#/components/responses/422\"}}","length":83},{"id":"operation:menuSync","type":"operation","title":"Synchronize store menu with POS menu","url":"https://connect.tryotter.com/docs/api-reference/reference/menu-sync/","content":"menuSync POST /manager/menu/v1/menus/menu-sync manager_menu_endpoints Synchronize store menu with POS menu Rate limit: 2 requests per minute. Scopes: manager.menus [{\"$ref\":\"#/components/parameters/storeIdHeader\"}] {\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/PosMenuSyncRequest\"}}},\"required\":false} {\"202\":{\"description\":\"The Menu Sync will be processed.\",\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/PosMenuSyncResponse\"}}}},\"400\":{\"$ref\":\"#/components/responses/400\"},\"401\":{\"$ref\":\"#/components/responses/401\"},\"403\":{\"$ref\":\"#/components/responses/403\"},\"404\":{\"$ref\":\"#/components/responses/404\"},\"422\":{\"$ref\":\"#/components/responses/422\"}}","length":70},{"id":"operation:managerSuspendMenuEntities","type":"operation","title":"Suspend menu entities targets for a store","url":"https://connect.tryotter.com/docs/api-reference/reference/manager-suspend-menu-entities/","content":"managerSuspendMenuEntities POST /manager/menu/v1/menus/entities/availability/suspend manager_menu_endpoints Suspend menu entities targets for a store Rate limit: 16 requests per minute. Scopes: manager.menus [{\"$ref\":\"#/components/parameters/storeIdHeader\"}] {\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/SuspendItemsRequest\"}}},\"required\":true} {\"202\":{\"description\":\"The suspend menu entities will be processed.\",\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/MenuAsynchronousJob\"}}}},\"400\":{\"$ref\":\"#/components/responses/400\"},\"401\":{\"$ref\":\"#/components/responses/401\"},\"403\":{\"$ref\":\"#/components/responses/403\"},\"404\":{\"$ref\":\"#/components/responses/404\"},\"422\":{\"$ref\":\"#/components/responses/422\"}}","length":73},{"id":"operation:managerUnsuspendMenuEntities","type":"operation","title":"Unsuspend menu entities targets for a store","url":"https://connect.tryotter.com/docs/api-reference/reference/manager-unsuspend-menu-entities/","content":"managerUnsuspendMenuEntities POST /manager/menu/v1/menus/entities/availability/unsuspend manager_menu_endpoints Unsuspend menu entities targets for a store Rate limit: 16 requests per minute. Scopes: manager.menus [{\"$ref\":\"#/components/parameters/storeIdHeader\"}] {\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/UnsuspendItemsRequest\"}}},\"required\":true} {\"202\":{\"description\":\"The suspend menu entities will be processed.\",\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/MenuAsynchronousJob\"}}}},\"400\":{\"$ref\":\"#/components/responses/400\"},\"401\":{\"$ref\":\"#/components/responses/401\"},\"403\":{\"$ref\":\"#/components/responses/403\"},\"404\":{\"$ref\":\"#/components/responses/404\"},\"422\":{\"$ref\":\"#/components/responses/422\"}}","length":73},{"id":"operation:managerBootstrap","type":"operation","title":"Bootstrap menus for a store","url":"https://connect.tryotter.com/docs/api-reference/reference/manager-bootstrap/","content":"managerBootstrap POST /manager/menu/v1/bootstrap manager_menu_endpoints Bootstrap menus for a store Rate limit: 2 requests per minute. Scopes: manager.menus [{\"$ref\":\"#/components/parameters/storeIdHeader\"}] {\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/BootstrapMenuRequest\"}}},\"required\":true} {\"202\":{\"description\":\"The menu will be bootstrapped.\",\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/MenuAsynchronousJob\"}}}},\"400\":{\"$ref\":\"#/components/responses/400\"},\"401\":{\"$ref\":\"#/components/responses/401\"},\"403\":{\"$ref\":\"#/components/responses/403\"},\"404\":{\"$ref\":\"#/components/responses/404\"},\"422\":{\"$ref\":\"#/components/responses/422\"}}","length":65},{"id":"operation:postStoreAvailabilityChange","type":"operation","title":"Notify about store availability change","url":"https://connect.tryotter.com/docs/api-reference/reference/post-store-availability-change/","content":"postStoreAvailabilityChange POST /v1/storefront/availability storefront_endpoints Notify about store availability change Rate limit: 16 requests per minute. Scopes: storefront.store_availability [{\"$ref\":\"#/components/parameters/storeIdHeader\"},{\"$ref\":\"#/components/parameters/eventIdOptionalHeader\"}] {\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/StoreAvailabilityEventResult\"}}},\"required\":true} {\"204\":{\"description\":\"The store availability change was successfully processed\"},\"400\":{\"$ref\":\"#/components/responses/400\"},\"401\":{\"$ref\":\"#/components/responses/401\"},\"403\":{\"$ref\":\"#/components/responses/403\"},\"404\":{\"$ref\":\"#/components/responses/404\"},\"422\":{\"$ref\":\"#/components/responses/422\"}}","length":68},{"id":"operation:postStoreHoursConfigurationChange","type":"operation","title":"Notify about store hours configuration change","url":"https://connect.tryotter.com/docs/api-reference/reference/post-store-hours-configuration-change/","content":"postStoreHoursConfigurationChange POST /v1/storefront/hours storefront_endpoints Notify about store hours configuration change Rate limit: 16 requests per minute. Scopes: storefront.store_hours_configuration [{\"$ref\":\"#/components/parameters/storeIdHeader\"},{\"$ref\":\"#/components/parameters/eventIdOptionalHeader\"}] {\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/StoreHoursConfigurationEventResult\"}}},\"required\":true} {\"204\":{\"description\":\"The store hours configuration change was successfully processed.\"},\"400\":{\"$ref\":\"#/components/responses/400\"},\"401\":{\"$ref\":\"#/components/responses/401\"},\"403\":{\"$ref\":\"#/components/responses/403\"},\"404\":{\"$ref\":\"#/components/responses/404\"},\"422\":{\"$ref\":\"#/components/responses/422\"}}","length":73},{"id":"operation:postPauseStoreEventResult","type":"operation","title":"Notify the result of a pause request event","url":"https://connect.tryotter.com/docs/api-reference/reference/post-pause-store-event-result/","content":"postPauseStoreEventResult POST /v1/storefront/pause storefront_endpoints Notify the result of a pause request event Rate limit: 8 requests per minute. Scopes: storefront.store_pause_unpause [{\"$ref\":\"#/components/parameters/storeIdHeader\"},{\"$ref\":\"#/components/parameters/eventIdHeader\"}] {\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/PauseStoreEventResult\"},\"example\":{\"closureId\":\"4109d2c9-8bc5-413c-af3e-1c92aa381e41\",\"eventResultMetadata\":{\"success\":true}}}},\"required\":true} {\"204\":{\"description\":\"The pause store event result was successfully processed\"},\"400\":{\"$ref\":\"#/components/responses/400\"},\"401\":{\"$ref\":\"#/components/responses/401\"},\"403\":{\"$ref\":\"#/components/responses/403\"},\"404\":{\"$ref\":\"#/components/responses/404\"},\"422\":{\"$ref\":\"#/components/responses/422\"}}","length":84},{"id":"operation:postUnpauseStoreEventResult","type":"operation","title":"Notify the result of an unpause request event","url":"https://connect.tryotter.com/docs/api-reference/reference/post-unpause-store-event-result/","content":"postUnpauseStoreEventResult POST /v1/storefront/unpause storefront_endpoints Notify the result of an unpause request event Rate limit: 8 requests per minute. Scopes: storefront.store_pause_unpause [{\"$ref\":\"#/components/parameters/storeIdHeader\"},{\"$ref\":\"#/components/parameters/eventIdHeader\"}] {\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/UnpauseStoreEventResult\"}}},\"required\":true} {\"204\":{\"description\":\"The unpause store event result was successfully processed\"},\"400\":{\"$ref\":\"#/components/responses/400\"},\"401\":{\"$ref\":\"#/components/responses/401\"},\"403\":{\"$ref\":\"#/components/responses/403\"},\"404\":{\"$ref\":\"#/components/responses/404\"},\"422\":{\"$ref\":\"#/components/responses/422\"}}","length":75},{"id":"operation:updateDeliveryStatus","type":"operation","title":"Update delivery status","url":"https://connect.tryotter.com/docs/api-reference/reference/update-delivery-status/","content":"updateDeliveryStatus PUT /v1/delivery/{deliveryReferenceId}/status delivery_endpoints Update delivery status Rate limit: 8 requests per minute. Scopes: delivery.provider [{\"$ref\":\"#/components/parameters/deliveryReferenceId\"}] {\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/DeliveryStatusUpdateRequest\"},\"example\":{\"deliveryStatus\":\"PICKED_UP\",\"createdAt\":\"2026-07-17T18:45:00.000Z\"}}},\"required\":true} {\"204\":{\"description\":\"The event callback was successfully accepted.\"},\"400\":{\"$ref\":\"#/components/responses/400\"},\"401\":{\"$ref\":\"#/components/responses/401\"},\"403\":{\"$ref\":\"#/components/responses/403\"},\"404\":{\"$ref\":\"#/components/responses/404\"},\"422\":{\"$ref\":\"#/components/responses/422\"}}","length":72},{"id":"operation:requestDeliveryQuoteCallback","type":"operation","title":"Notify the result of a request delivery quote event","url":"https://connect.tryotter.com/docs/api-reference/reference/request-delivery-quote-callback/","content":"requestDeliveryQuoteCallback POST /v1/delivery/{deliveryReferenceId}/quotes delivery_endpoints Notify the result of a request delivery quote event Respond with `availability: AVAILABLE` plus pricing and pickup estimates when you can fulfill the delivery. Respond with `availability: UNAVAILABLE` and an optional `unavailableReason` when you cannot fulfill it. Rate limit: 8 requests per minute. Scopes: delivery.provider [{\"$ref\":\"#/components/parameters/storeIdHeader\"},{\"$ref\":\"#/components/parameters/eventIdHeader\"},{\"$ref\":\"#/components/parameters/deliveryReferenceId\"}] {\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/RequestDeliveryQuoteCallbackRequest\"}}},\"required\":true} {\"204\":{\"description\":\"The event callback was successfully accepted.\"},\"400\":{\"$ref\":\"#/components/responses/400\"},\"401\":{\"$ref\":\"#/components/responses/401\"},\"403\":{\"$ref\":\"#/components/responses/403\"},\"404\":{\"$ref\":\"#/components/responses/404\"},\"422\":{\"$ref\":\"#/components/responses/422\"}}","length":112},{"id":"operation:acceptDeliveryCallback","type":"operation","title":"Notify the result of an accept delivery event","url":"https://connect.tryotter.com/docs/api-reference/reference/accept-delivery-callback/","content":"acceptDeliveryCallback POST /v1/delivery/{deliveryReferenceId}/accept delivery_endpoints Notify the result of an accept delivery event Rate limit: 8 requests per minute. Scopes: delivery.provider [{\"$ref\":\"#/components/parameters/storeIdHeader\"},{\"$ref\":\"#/components/parameters/eventIdHeader\"},{\"$ref\":\"#/components/parameters/deliveryReferenceId\"}] {\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/AcceptDeliveryCallbackRequest\"}}},\"required\":true} {\"204\":{\"description\":\"The event callback was successfully accepted.\"},\"400\":{\"$ref\":\"#/components/responses/400\"},\"401\":{\"$ref\":\"#/components/responses/401\"},\"403\":{\"$ref\":\"#/components/responses/403\"},\"404\":{\"$ref\":\"#/components/responses/404\"},\"422\":{\"$ref\":\"#/components/responses/422\"}}","length":79},{"id":"operation:cancelDeliveryCallback","type":"operation","title":"Notify the result of a cancel delivery event","url":"https://connect.tryotter.com/docs/api-reference/reference/cancel-delivery-callback/","content":"cancelDeliveryCallback POST /v1/delivery/{deliveryReferenceId}/cancel delivery_endpoints Notify the result of a cancel delivery event Rate limit: 8 requests per minute. Scopes: delivery.provider [{\"$ref\":\"#/components/parameters/storeIdHeader\"},{\"$ref\":\"#/components/parameters/eventIdHeader\"},{\"$ref\":\"#/components/parameters/deliveryReferenceId\"}] {\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/CancelDeliveryCallbackRequest\"}}},\"required\":true} {\"204\":{\"description\":\"The event callback was successfully accepted.\"},\"400\":{\"$ref\":\"#/components/responses/400\"},\"401\":{\"$ref\":\"#/components/responses/401\"},\"403\":{\"$ref\":\"#/components/responses/403\"},\"404\":{\"$ref\":\"#/components/responses/404\"},\"422\":{\"$ref\":\"#/components/responses/422\"}}","length":79},{"id":"operation:deliveryCallbackError","type":"operation","title":"Publish delivery callback error","url":"https://connect.tryotter.com/docs/api-reference/reference/delivery-callback-error/","content":"deliveryCallbackError POST /v1/delivery/callback/error delivery_endpoints Publish delivery callback error Rate limit: 16 requests per minute. Scopes: callback.error.write [{\"$ref\":\"#/components/parameters/storeIdHeader\"},{\"$ref\":\"#/components/parameters/eventIdHeader\"}] {\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/EventCallbackError\"}}},\"required\":true} {\"200\":{\"description\":\"The callback error was successfully accepted.\"},\"400\":{\"$ref\":\"#/components/responses/400\"},\"401\":{\"$ref\":\"#/components/responses/401\"},\"403\":{\"$ref\":\"#/components/responses/403\"},\"404\":{\"$ref\":\"#/components/responses/404\"},\"422\":{\"$ref\":\"#/components/responses/422\"}}","length":62},{"id":"operation:updateDeliveryRequestCallback","type":"operation","title":"Notify the result of an update delivery request event","url":"https://connect.tryotter.com/docs/api-reference/reference/update-delivery-request-callback/","content":"updateDeliveryRequestCallback POST /v1/delivery/{deliveryReferenceId}/update delivery_endpoints Notify the result of an update delivery request event Rate limit: 8 requests per minute. Scopes: delivery.provider [{\"$ref\":\"#/components/parameters/storeIdHeader\"},{\"$ref\":\"#/components/parameters/eventIdHeader\"},{\"$ref\":\"#/components/parameters/deliveryReferenceId\"}] {\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/UpdateDeliveryRequestCallbackRequest\"}}},\"required\":true} {\"204\":{\"description\":\"The event callback was successfully accepted.\"},\"400\":{\"$ref\":\"#/components/responses/400\"},\"401\":{\"$ref\":\"#/components/responses/401\"},\"403\":{\"$ref\":\"#/components/responses/403\"},\"404\":{\"$ref\":\"#/components/responses/404\"},\"422\":{\"$ref\":\"#/components/responses/422\"}}","length":83},{"id":"operation:publishError","type":"operation","title":"Publish callback error","url":"https://connect.tryotter.com/docs/api-reference/reference/publish-error/","content":"publishError POST /v1/callback/error callback_endpoints Publish callback error This is the generalized callback error that should be used to return failures for all webhooks, unless otherwise specified. See [**failed event flow**](/docs/menus-integrations-failed-event-flow/) for details. Rate limit: 16 requests per minute. Scopes: callback.error.write [{\"$ref\":\"#/components/parameters/storeIdHeader\"},{\"$ref\":\"#/components/parameters/eventIdHeader\"}] {\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/EventCallbackError\"}}},\"required\":true} {\"200\":{\"description\":\"The callback error was successfully accepted.\"},\"400\":{\"$ref\":\"#/components/responses/400\"},\"401\":{\"$ref\":\"#/components/responses/401\"},\"403\":{\"$ref\":\"#/components/responses/403\"},\"404\":{\"$ref\":\"#/components/responses/404\"},\"422\":{\"$ref\":\"#/components/responses/422\"}}","length":85},{"id":"operation:ping","type":"operation","title":"Ping the system","url":"https://connect.tryotter.com/docs/api-reference/reference/ping/","content":"ping GET /v1/ping ping_endpoints Ping the system Rate limit: 8 requests per minute. Scopes: ping [{\"$ref\":\"#/components/parameters/storeIdHeader\"},{\"name\":\"X-Echo-Error\",\"in\":\"header\",\"required\":false,\"allowEmptyValue\":true,\"schema\":{\"type\":\"string\",\"description\":\"The error message to be returned by the endpoint, for testing purposes.\",\"example\":\"ping test error message\"}}] {} {\"200\":{\"description\":\"The ping was successfully received.\",\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/PongObject\"},\"example\":{\"response\":\"pong\",\"currentTime\":\"2026-07-17T18:30:00.000Z\"}}}},\"401\":{\"$ref\":\"#/components/responses/401\"},\"403\":{\"$ref\":\"#/components/responses/403\"},\"418\":{\"description\":\"I am a teapot.\",\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/ErrorMessage\"}}}}}","length":94},{"id":"operation:reviewReply","type":"operation","title":"Reply or schedule a reply to a review","url":"https://connect.tryotter.com/docs/api-reference/reference/review-reply/","content":"reviewReply POST /v1/reviews/reply reviews_endpoints Reply or schedule a reply to a review Scopes: reviews.reply [] {\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/ReviewReplyRequest\"}}},\"required\":true} {\"200\":{\"description\":\"The immediate reply was posted, or the scheduled reply task was created. A scheduled response does not confirm later provider execution.\",\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/ReviewReplyResponse\"}}}},\"400\":{\"$ref\":\"#/components/responses/400\"},\"401\":{\"$ref\":\"#/components/responses/401\"},\"403\":{\"$ref\":\"#/components/responses/403\"},\"404\":{\"$ref\":\"#/components/responses/404\"}}","length":74},{"id":"operation:requestToken","type":"operation","title":"Generate token","url":"https://connect.tryotter.com/docs/api-reference/reference/request-token/","content":"requestToken POST /v1/auth/token auth_endpoints Generate token Client credentials in the request-body and HTTP Basic Auth are supported. Scopes: [] {\"content\":{\"application/x-www-form-urlencoded\":{\"schema\":{\"$ref\":\"#/components/schemas/OAuthTokenGenerationRequest\"},\"example\":{\"grant_type\":\"client_credentials\",\"scope\":\"ping\",\"client_id\":\"e22f94b3-967c-4e26-bf39-9e364066b68b\",\"client_secret\":\"your-client-secret\"}}},\"required\":true} {\"200\":{\"description\":\"The token was successfully generated.\",\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/HydraToken\"},\"example\":{\"access_token\":\"oMahtBwBbnZeh4Q66mSuLFmk2V0_CLCKVt0aYcNJlcg.yditzjwCP7yp0PgR6AzQR3wQ1rTdCjkcPeAMuyfK-NU\",\"expires_in\":2592000,\"scope\":\"ping\",\"token_type\":\"bearer\"}}}},\"400\":{\"$ref\":\"#/components/responses/400\"},\"401\":{\"$ref\":\"#/components/responses/401\"},\"422\":{\"$ref\":\"#/components/responses/422\"}}","length":92},{"id":"operation:oauth2Authorize","type":"operation","title":"Authorize with OAuth 2.0","url":"https://connect.tryotter.com/docs/api-reference/reference/oauth2-authorize/","content":"oauth2Authorize GET /v1/auth/oauth2/authorize auth_endpoints Authorize with OAuth 2.0 Request a user's authorization to perform action on their behalf Scopes: [{\"in\":\"query\",\"name\":\"client_id\",\"required\":true,\"schema\":{\"type\":\"string\"},\"description\":\"The ID of the client (also known as the Application ID).\"},{\"in\":\"query\",\"name\":\"redirect_uri\",\"required\":true,\"schema\":{\"type\":\"string\"},\"description\":\"The URI to where the user should be redirected when the flow is successfully completed. It must be previously registered at Otter Developer Portal in the application settings.\"},{\"in\":\"query\",\"name\":\"response_type\",\"required\":true,\"schema\":{\"type\":\"string\"},\"description\":\"Specifies the expected response type. Only \\\"code\\\" is accepted.\"},{\"in\":\"query\",\"name\":\"scope\",\"required\":true,\"schema\":{\"type\":\"string\"},\"description\":\"The scope to request, multiple scopes are passed delimited by a space character.\"},{\"in\":\"query\",\"name\":\"state\",\"required\":true,\"schema\":{\"type\":\"string\"},\"description\":\"Can be used to store request-specific data. The server will return the unmodified state value back to the application.\"},{\"in\":\"query\",\"name\":\"code_challenge\",\"required\":false,\"schema\":{\"type\":\"string\"},\"description\":\"A code verifier generated by the client application transformed by applying a cryptographic hash function, such as SHA-256, and encoding the result using URL-safe Base64 encoding.\"},{\"in\":\"query\",\"name\":\"code_challenge_method\",\"required\":false,\"schema\":{\"type\":\"string\"},\"description\":\"Method used to transform the code verifier. The most common method is \\\"S256\\\", which stands for SHA-256.\"}] {} {\"302\":{\"description\":\"The token was successfully generated.\",\"headers\":{\"Location\":{\"schema\":{\"type\":\"string\"},\"description\":\"Redirect URI\"}}},\"400\":{\"$ref\":\"#/components/responses/400\"},\"401\":{\"$ref\":\"#/components/responses/401\"},\"422\":{\"$ref\":\"#/components/responses/422\"}}","length":242},{"id":"operation:postFinancialTransactions","type":"operation","title":"Post financial transactions","url":"https://connect.tryotter.com/docs/api-reference/reference/post-financial-transactions/","content":"postFinancialTransactions POST /finance/v1/financial-transactions finance_endpoints Post financial transactions Post financial data related to a given order. Scopes: finance [{\"$ref\":\"#/components/parameters/storeIdHeader\"}] {\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/FinancialTransaction\"}}},\"required\":true} {\"202\":{\"description\":\"The financial transaction passed synchronous validation and was published to and queued by the ingestion system. This response does not confirm processing completion, including downstream validation, order association, or persistence.\"},\"400\":{\"$ref\":\"#/components/responses/400\"},\"401\":{\"$ref\":\"#/components/responses/401\"},\"403\":{\"$ref\":\"#/components/responses/403\"},\"404\":{\"$ref\":\"#/components/responses/404\"}}","length":78},{"id":"operation:postFinancialInvoice","type":"operation","title":"Post a financial invoice","url":"https://connect.tryotter.com/docs/api-reference/reference/post-financial-invoice/","content":"postFinancialInvoice POST /finance/v1/financial-invoices finance_endpoints Post a financial invoice Post a financial invoice containing payout and financial data for orders in a given period of time. Scopes: finance [{\"$ref\":\"#/components/parameters/storeIdHeader\"}] {\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/FinancialInvoice\"}}},\"required\":true} {\"202\":{\"description\":\"The financial invoice passed synchronous validation and was published to and queued by the ingestion system. This response does not confirm processing completion, including downstream validation, order association, or persistence.\"},\"400\":{\"$ref\":\"#/components/responses/400\"},\"401\":{\"$ref\":\"#/components/responses/401\"},\"403\":{\"$ref\":\"#/components/responses/403\"},\"404\":{\"$ref\":\"#/components/responses/404\"}}","length":89},{"id":"operation:listInventorySummaries","type":"operation","title":"List inventory summaries","url":"https://connect.tryotter.com/docs/api-reference/reference/list-inventory-summaries/","content":"listInventorySummaries GET /inventories/v1/summaries inventory_endpoints List inventory summaries List inventory summaries by the requested parameters. Rate limit: 32 requests per minute. Scopes: catalog [{\"$ref\":\"#/components/parameters/inventory-summary-limit\"},{\"$ref\":\"#/components/parameters/opaquePaginationToken\"},{\"$ref\":\"#/components/parameters/storeIdHeader\"}] {} {\"200\":{\"description\":\"The inventory summaries were successfully retrieved\",\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/InventorySummariesResponse\"}}}},\"400\":{\"$ref\":\"#/components/responses/400\"},\"401\":{\"$ref\":\"#/components/responses/401\"},\"403\":{\"$ref\":\"#/components/responses/403\"},\"404\":{\"$ref\":\"#/components/responses/404\"},\"422\":{\"$ref\":\"#/components/responses/422\"}}","length":67},{"id":"operation:listInventoryShipments","type":"operation","title":"List shipments","url":"https://connect.tryotter.com/docs/api-reference/reference/list-inventory-shipments/","content":"listInventoryShipments GET /inventories/v1/shipments inventory_endpoints List shipments List shipments by the requested parameters. Rate limit: 8 requests per minute. Scopes: catalog [{\"$ref\":\"#/components/parameters/inventory-limit\"},{\"$ref\":\"#/components/parameters/opaquePaginationToken\"},{\"$ref\":\"#/components/parameters/storeIdHeader\"}] {} {\"200\":{\"description\":\"The shipments were successfully retrieved\",\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/ListShipmentsResponse\"}}}},\"400\":{\"$ref\":\"#/components/responses/400\"},\"401\":{\"$ref\":\"#/components/responses/401\"},\"403\":{\"$ref\":\"#/components/responses/403\"},\"404\":{\"$ref\":\"#/components/responses/404\"},\"422\":{\"$ref\":\"#/components/responses/422\"}}","length":63},{"id":"operation:createShipment","type":"operation","title":"Create shipment","url":"https://connect.tryotter.com/docs/api-reference/reference/create-shipment/","content":"createShipment POST /inventories/v1/shipments inventory_endpoints Create shipment Create a new shipment. Rate limit: 32 requests per minute. Scopes: catalog [{\"$ref\":\"#/components/parameters/storeIdHeader\"}] {\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/CreateShipmentRequest\"}}},\"required\":true} {\"200\":{\"description\":\"The shipment was successfully created.\",\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/CreateShipmentResponse\"}}}},\"400\":{\"$ref\":\"#/components/responses/400\"},\"401\":{\"$ref\":\"#/components/responses/401\"},\"403\":{\"$ref\":\"#/components/responses/403\"},\"404\":{\"$ref\":\"#/components/responses/404\"},\"422\":{\"$ref\":\"#/components/responses/422\"}}","length":63},{"id":"operation:organizationGetOrganization","type":"operation","title":"Get the organization managed by the user.","url":"https://connect.tryotter.com/docs/api-reference/reference/organization-get-organization/","content":"organizationGetOrganization GET /organization/v1/organization organization_endpoints Get the organization managed by the user. Scopes: organization.read [] {} {\"200\":{\"description\":\"The organization managed by the user.\",\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/Organization\"}}}},\"400\":{\"$ref\":\"#/components/responses/400\"},\"401\":{\"$ref\":\"#/components/responses/401\"},\"403\":{\"$ref\":\"#/components/responses/403\"},\"404\":{\"$ref\":\"#/components/responses/404\"},\"422\":{\"$ref\":\"#/components/responses/422\"}}","length":50},{"id":"operation:organizationGetBrand","type":"operation","title":"Get a brand of the organization managed by the user.","url":"https://connect.tryotter.com/docs/api-reference/reference/organization-get-brand/","content":"organizationGetBrand GET /organization/v1/organization/brands/{brandId} organization_endpoints Get a brand of the organization managed by the user. Scopes: organization.read [{\"$ref\":\"#/components/parameters/brandId\"}] {} {\"200\":{\"description\":\"The requested brand.\",\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/Brand\"}}}},\"400\":{\"$ref\":\"#/components/responses/400\"},\"401\":{\"$ref\":\"#/components/responses/401\"},\"403\":{\"$ref\":\"#/components/responses/403\"},\"404\":{\"$ref\":\"#/components/responses/404\"},\"422\":{\"$ref\":\"#/components/responses/422\"}}","length":58},{"id":"operation:organizationListBrands","type":"operation","title":"Get the list of brands of the organization managed by the user.","url":"https://connect.tryotter.com/docs/api-reference/reference/organization-list-brands/","content":"organizationListBrands GET /organization/v1/organization/brands organization_endpoints Get the list of brands of the organization managed by the user. Scopes: organization.read [{\"$ref\":\"#/components/parameters/limit-2\"},{\"$ref\":\"#/components/parameters/opaquePaginationToken\"}] {} {\"200\":{\"description\":\"The list of brands that belong to the organization.\",\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/ListBrandsResponse\"}}}},\"400\":{\"$ref\":\"#/components/responses/400\"},\"401\":{\"$ref\":\"#/components/responses/401\"},\"403\":{\"$ref\":\"#/components/responses/403\"},\"404\":{\"$ref\":\"#/components/responses/404\"},\"422\":{\"$ref\":\"#/components/responses/422\"}}","length":71},{"id":"operation:organizationGetStore","type":"operation","title":"Get a store of the organization managed by the user.","url":"https://connect.tryotter.com/docs/api-reference/reference/organization-get-store/","content":"organizationGetStore GET /organization/v1/organization/brands/{brandId}/stores/{storeId} organization_endpoints Get a store of the organization managed by the user. Scopes: organization.read [{\"$ref\":\"#/components/parameters/brandId\"},{\"$ref\":\"#/components/parameters/storeId\"}] {} {\"200\":{\"description\":\"The requested store.\",\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/Store\"}}}},\"400\":{\"$ref\":\"#/components/responses/400\"},\"401\":{\"$ref\":\"#/components/responses/401\"},\"403\":{\"$ref\":\"#/components/responses/403\"},\"404\":{\"$ref\":\"#/components/responses/404\"},\"422\":{\"$ref\":\"#/components/responses/422\"}}","length":64},{"id":"operation:organizationListStores","type":"operation","title":"Get the list of stores of a given brand.","url":"https://connect.tryotter.com/docs/api-reference/reference/organization-list-stores/","content":"organizationListStores GET /organization/v1/organization/brands/{brandId}/stores organization_endpoints Get the list of stores of a given brand. Scopes: organization.read [{\"$ref\":\"#/components/parameters/brandId\"},{\"$ref\":\"#/components/parameters/limit-2\"},{\"$ref\":\"#/components/parameters/opaquePaginationToken\"}] {} {\"200\":{\"description\":\"The list of stores of the selected brand.\",\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/ListStoresResponse\"}}}},\"400\":{\"$ref\":\"#/components/responses/400\"},\"401\":{\"$ref\":\"#/components/responses/401\"},\"403\":{\"$ref\":\"#/components/responses/403\"},\"404\":{\"$ref\":\"#/components/responses/404\"},\"422\":{\"$ref\":\"#/components/responses/422\"}}","length":70},{"id":"operation:organizationGetConnection","type":"operation","title":"Get your app's connection for a store","url":"https://connect.tryotter.com/docs/api-reference/reference/organization-get-connection/","content":"organizationGetConnection GET /organization/v1/organization/brands/{brandId}/stores/{storeId}/connection organization_endpoints Get your app's connection for a store Scopes: organization.service_integration [{\"$ref\":\"#/components/parameters/brandId\"},{\"$ref\":\"#/components/parameters/storeId\"}] {} {\"200\":{\"description\":\"Connection details for your app and the store.\",\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/Connection\"}}}},\"400\":{\"$ref\":\"#/components/responses/400\"},\"401\":{\"$ref\":\"#/components/responses/401\"},\"403\":{\"$ref\":\"#/components/responses/403\"},\"404\":{\"$ref\":\"#/components/responses/404\"},\"422\":{\"$ref\":\"#/components/responses/422\"}}","length":66},{"id":"operation:organizationCreateConnection","type":"operation","title":"Connect your app to a store","url":"https://connect.tryotter.com/docs/api-reference/reference/organization-create-connection/","content":"organizationCreateConnection POST /organization/v1/organization/brands/{brandId}/stores/{storeId}/connection organization_endpoints Connect your app to a store Scopes: organization.service_integration [{\"$ref\":\"#/components/parameters/brandId\"},{\"$ref\":\"#/components/parameters/storeId\"}] {\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/CreateConnectionRequest\"}}},\"required\":true} {\"204\":{\"description\":\"The connection was successfully created.\"},\"400\":{\"$ref\":\"#/components/responses/400\"},\"401\":{\"$ref\":\"#/components/responses/401\"},\"403\":{\"$ref\":\"#/components/responses/403\"},\"404\":{\"$ref\":\"#/components/responses/404\"},\"409\":{\"$ref\":\"#/components/responses/409-2\"},\"422\":{\"$ref\":\"#/components/responses/422\"}}","length":66},{"id":"operation:organizationDeleteConnection","type":"operation","title":"Disconnect your app from a store","url":"https://connect.tryotter.com/docs/api-reference/reference/organization-delete-connection/","content":"organizationDeleteConnection DELETE /organization/v1/organization/brands/{brandId}/stores/{storeId}/connection organization_endpoints Disconnect your app from a store Scopes: organization.service_integration [{\"$ref\":\"#/components/parameters/brandId\"},{\"$ref\":\"#/components/parameters/storeId\"}] {} {\"204\":{\"description\":\"The connection was successfully deleted.\"},\"400\":{\"$ref\":\"#/components/responses/400\"},\"401\":{\"$ref\":\"#/components/responses/401\"},\"403\":{\"$ref\":\"#/components/responses/403\"},\"404\":{\"$ref\":\"#/components/responses/404\"},\"422\":{\"$ref\":\"#/components/responses/422\"}}","length":54},{"id":"operation:postDiscoverStoresResult","type":"operation","title":"Report stores discovered at geolocations","url":"https://connect.tryotter.com/docs/api-reference/reference/post-discover-stores-result/","content":"postDiscoverStoresResult POST /v1/market-intel/discovered-stores marketintel_endpoints Report stores discovered at geolocations Send marketplace store listings discovered for the requested geolocations. Scopes: marketintel [{\"$ref\":\"#/components/parameters/eventIdOptionalHeader\"}] {\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/DiscoverStoresEventResult\"}}},\"required\":true} {\"204\":{\"description\":\"Discovered-store updates were processed successfully.\"},\"400\":{\"$ref\":\"#/components/responses/400\"},\"401\":{\"$ref\":\"#/components/responses/401\"},\"403\":{\"$ref\":\"#/components/responses/403\"},\"404\":{\"$ref\":\"#/components/responses/404\"},\"422\":{\"$ref\":\"#/components/responses/422\"}}","length":65},{"id":"operation:postGetStoreDetailsResult","type":"operation","title":"Report store details updates","url":"https://connect.tryotter.com/docs/api-reference/reference/post-get-store-details-result/","content":"postGetStoreDetailsResult POST /v1/market-intel/store-details marketintel_endpoints Report store details updates Send detailed marketplace store data requested for market intelligence. Scopes: marketintel [{\"$ref\":\"#/components/parameters/eventIdOptionalHeader\"}] {\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/GetStoreDetailsEventResult\"}}},\"required\":true} {\"204\":{\"description\":\"Store details updates were processed successfully.\"},\"400\":{\"$ref\":\"#/components/responses/400\"},\"401\":{\"$ref\":\"#/components/responses/401\"},\"403\":{\"$ref\":\"#/components/responses/403\"},\"404\":{\"$ref\":\"#/components/responses/404\"},\"422\":{\"$ref\":\"#/components/responses/422\"}}","length":66},{"id":"operation:getEnrollmentConfig","type":"operation","title":"Get enrollment config for a loyalty provider","url":"https://connect.tryotter.com/docs/api-reference/reference/get-enrollment-config/","content":"getEnrollmentConfig GET /manager/loyalty/v1/{source}/user/enrollment-config manager_loyalty_endpoints Get enrollment config for a loyalty provider Rate limit: 8 requests per minute. Scopes: manager.loyalty [{\"$ref\":\"#/components/parameters/storeIdHeader\"},{\"$ref\":\"#/components/parameters/source-2\"}] {} {\"200\":{\"description\":\"Enrollment config for the loyalty provider.\",\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/GetEnrollmentConfigResponse\"}}}},\"400\":{\"$ref\":\"#/components/responses/400\"},\"401\":{\"$ref\":\"#/components/responses/401\"},\"403\":{\"$ref\":\"#/components/responses/403\"},\"422\":{\"$ref\":\"#/components/responses/422\"}}","length":64},{"id":"operation:getUser","type":"operation","title":"Get user by id","url":"https://connect.tryotter.com/docs/api-reference/reference/get-user/","content":"getUser GET /manager/loyalty/v1/{source}/user manager_loyalty_endpoints Get user by id Rate limit: 8 requests per minute. Scopes: manager.loyalty [{\"$ref\":\"#/components/parameters/storeIdHeader\"},{\"$ref\":\"#/components/parameters/source-2\"},{\"$ref\":\"#/components/parameters/id\"}] {} {\"200\":{\"description\":\"Get user response.\",\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/GetUserResponse\"}}}},\"401\":{\"$ref\":\"#/components/responses/401\"},\"403\":{\"$ref\":\"#/components/responses/403\"},\"404\":{\"$ref\":\"#/components/responses/404\"},\"422\":{\"$ref\":\"#/components/responses/422\"}}","length":55},{"id":"operation:createUser","type":"operation","title":"Create a loyalty user","url":"https://connect.tryotter.com/docs/api-reference/reference/create-user/","content":"createUser POST /manager/loyalty/v1/{source}/user manager_loyalty_endpoints Create a loyalty user Rate limit: 8 requests per minute. Scopes: manager.loyalty [{\"$ref\":\"#/components/parameters/storeIdHeader\"},{\"$ref\":\"#/components/parameters/source-2\"}] {\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/CreateUserRequest\"}}},\"required\":true} {\"200\":{\"description\":\"Create user response.\",\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/CreateUserResponse\"}}}},\"400\":{\"$ref\":\"#/components/responses/400\"},\"401\":{\"$ref\":\"#/components/responses/401\"},\"403\":{\"$ref\":\"#/components/responses/403\"},\"422\":{\"$ref\":\"#/components/responses/422\"}}","length":62},{"id":"operation:searchUsers","type":"operation","title":"Search loyalty users","url":"https://connect.tryotter.com/docs/api-reference/reference/search-users/","content":"searchUsers GET /manager/loyalty/v1/{source}/user/search manager_loyalty_endpoints Search loyalty users Rate limit: 8 requests per minute. Scopes: manager.loyalty [{\"$ref\":\"#/components/parameters/storeIdHeader\"},{\"$ref\":\"#/components/parameters/opaquePaginationToken\"},{\"$ref\":\"#/components/parameters/limit-3\"},{\"$ref\":\"#/components/parameters/source-2\"},{\"$ref\":\"#/components/parameters/term\"}] {} {\"200\":{\"description\":\"Search users response.\",\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/SearchUsersResponse\"}}}},\"400\":{\"$ref\":\"#/components/responses/400\"},\"401\":{\"$ref\":\"#/components/responses/401\"},\"403\":{\"$ref\":\"#/components/responses/403\"},\"422\":{\"$ref\":\"#/components/responses/422\"}}","length":59},{"id":"operation:computeApplicableRewards","type":"operation","title":"Compute applicable rewards","url":"https://connect.tryotter.com/docs/api-reference/reference/compute-applicable-rewards/","content":"computeApplicableRewards POST /manager/loyalty/v1/{source}/rewards/evaluate manager_loyalty_endpoints Compute applicable rewards `Supply both userId and order to get a list of applicable rewards for an order. Supply only userId to get a list of rewards the user can redeem` Rate limit: 8 requests per minute. Scopes: manager.loyalty [{\"$ref\":\"#/components/parameters/storeIdHeader\"},{\"$ref\":\"#/components/parameters/source-2\"}] {\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/ComputeApplicableRewardsRequest\"}}},\"required\":true} {\"200\":{\"description\":\"Compute applicable rewards response.\",\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/ComputeApplicableRewardsResponse\"}}}},\"400\":{\"$ref\":\"#/components/responses/400\"},\"401\":{\"$ref\":\"#/components/responses/401\"},\"403\":{\"$ref\":\"#/components/responses/403\"},\"422\":{\"$ref\":\"#/components/responses/422\"}}","length":94},{"id":"operation:simulateRewards","type":"operation","title":"Simulate rewards","url":"https://connect.tryotter.com/docs/api-reference/reference/simulate-rewards/","content":"simulateRewards POST /manager/loyalty/v1/{source}/rewards/simulate manager_loyalty_endpoints Simulate rewards `Show what the effects will be after applying the selected rewards, and start the rewards transaction, only call this when user selected some reward, otherwise skip this call and use redeemAndAccumulateRewards API call.` Rate limit: 8 requests per minute. Scopes: manager.loyalty [{\"$ref\":\"#/components/parameters/storeIdHeader\"},{\"$ref\":\"#/components/parameters/source-2\"}] {\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/SimulateRewardsRequest\"}}},\"required\":true} {\"200\":{\"description\":\"Simulate rewards response.\",\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/SimulateRewardsResponse\"}}}},\"400\":{\"$ref\":\"#/components/responses/400\"},\"401\":{\"$ref\":\"#/components/responses/401\"},\"403\":{\"$ref\":\"#/components/responses/403\"},\"422\":{\"$ref\":\"#/components/responses/422\"}}","length":94},{"id":"operation:redeemAndAccumulateRewards","type":"operation","title":"Redeem and accumulate rewards","url":"https://connect.tryotter.com/docs/api-reference/reference/redeem-and-accumulate-rewards/","content":"redeemAndAccumulateRewards POST /manager/loyalty/v1/{source}/rewards/redeem-and-accumulate manager_loyalty_endpoints Redeem and accumulate rewards `Redeem existing rewards and accumulate new rewards` Rate limit: 8 requests per minute. Scopes: manager.loyalty [{\"$ref\":\"#/components/parameters/storeIdHeader\"},{\"$ref\":\"#/components/parameters/source-2\"}] {\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/RedeemAndAccumulateRewardsRequest\"}}},\"required\":true} {\"200\":{\"description\":\"Redeem and accumulate response.\",\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/RedeemAndAccumulateRewardsResponse\"}}}},\"400\":{\"$ref\":\"#/components/responses/400\"},\"401\":{\"$ref\":\"#/components/responses/401\"},\"403\":{\"$ref\":\"#/components/responses/403\"},\"422\":{\"$ref\":\"#/components/responses/422\"}}","length":76},{"id":"operation:refundRewards","type":"operation","title":"Refund rewards","url":"https://connect.tryotter.com/docs/api-reference/reference/refund-rewards/","content":"refundRewards POST /manager/loyalty/v1/{source}/rewards/refund manager_loyalty_endpoints Refund rewards Rate limit: 8 requests per minute. Scopes: manager.loyalty [{\"$ref\":\"#/components/parameters/storeIdHeader\"},{\"$ref\":\"#/components/parameters/source-2\"}] {\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/RefundRewardsRequest\"}}},\"required\":true} {\"200\":{\"description\":\"Refund rewards response.\",\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/RefundRewardsResponse\"}}}},\"400\":{\"$ref\":\"#/components/responses/400\"},\"401\":{\"$ref\":\"#/components/responses/401\"},\"403\":{\"$ref\":\"#/components/responses/403\"},\"422\":{\"$ref\":\"#/components/responses/422\"}}","length":58},{"id":"operation:eaterOrderHistory","type":"operation","title":"query eater's related history orders","url":"https://connect.tryotter.com/docs/api-reference/reference/eater-order-history/","content":"eaterOrderHistory POST /v1/eater/order-history direct_orders_endpoints query eater's related history orders `Provide an external eater ID to get a list of order related to that eater.` Scopes: direct.orders [] {\"content\":{\"application/x-www-form-urlencoded\":{\"schema\":{\"$ref\":\"#/components/schemas/EaterOrderHistoryRequest\"}}},\"required\":true} {\"200\":{\"description\":\"Eater order history response.\",\"content\":{\"application/json\":{\"schema\":{\"$ref\":\"#/components/schemas/EaterOrderHistoryResponse\"}}}},\"400\":{\"$ref\":\"#/components/responses/400\"},\"401\":{\"$ref\":\"#/components/responses/401\"},\"403\":{\"$ref\":\"#/components/responses/403\"},\"422\":{\"$ref\":\"#/components/responses/422\"}}","length":71},{"id":"webhook:orderCreateWebhook","type":"webhook","title":"Order creation webhook","url":"https://connect.tryotter.com/docs/api-reference/reference/order-create-webhook/","content":"orderCreateWebhook POST orderCreate manager_orders_webhooks Order creation webhook Notifies a merchant-side integration (POS/BI) that a new order has been created for the store, delivering the full order payload. Acknowledge it via the [**order-created callback**](/docs/api-reference/reference/order-created). Scopes: [{\"name\":\"X-Event-Id\",\"in\":\"header\",\"required\":true,\"description\":\"Same UUID as the JSON body `eventId`. Persist it to deduplicate deliveries and correlate callbacks.\",\"schema\":{\"type\":\"string\",\"format\":\"uuid\"},\"example\":\"cf0ce51b-d74e-40d3-b177-1925ab4edc0c\"},{\"name\":\"X-HMAC-SHA256\",\"in\":\"header\",\"required\":true,\"description\":\"HMAC-SHA256 of the raw request body, encoded as Base64, using the webhook endpoint secret.\",\"schema\":{\"type\":\"string\"},\"example\":\"PLZ05+ixPce3G/cKhiausM7ZGbmpISyzcnP0ivaPju4=\"}] {\"content\":{\"application/json\":{\"schema\":{\"allOf\":[{\"$ref\":\"#/components/schemas/EventNotification\"},{\"type\":\"object\",\"properties\":{\"metadata\":{\"type\":\"object\",\"properties\":{\"payload\":{\"$ref\":\"#/components/schemas/Order\"}}}}},{\"type\":\"object\",\"properties\":{\"eventType\":{\"type\":\"string\",\"example\":\"orders.new_order\"}}},{\"type\":\"object\",\"required\":[\"eventId\",\"eventTime\",\"eventType\",\"metadata\"],\"properties\":{\"eventId\":{\"type\":\"string\"},\"eventTime\":{\"type\":\"string\"},\"eventType\":{\"type\":\"string\"},\"metadata\":{\"type\":\"object\",\"required\":[\"storeId\",\"applicationId\"],\"properties\":{\"storeId\":{\"type\":\"string\"},\"applicationId\":{\"type\":\"string\"},\"payload\":{\"type\":\"object\"}}}}}]},\"example\":{\"eventId\":\"cf0ce51b-d74e-40d3-b177-1925ab4edc0c\",\"eventTime\":\"2007-12-03T10:15:30+01:00\",\"eventType\":\"orders.new_order\",\"metadata\":{\"storeId\":\"partner-store-123\",\"applicationId\":\"ad4ff59d-04c0-4c7d-8ca3-e3a673f8443d\",\"payload\":{}}}}}} {\"200\":{\"$ref\":\"#/components/responses/200\"},\"202\":{\"$ref\":\"#/components/responses/202\"}}","length":205},{"id":"webhook:orderUpdateWebhook","type":"webhook","title":"Order update webhook","url":"https://connect.tryotter.com/docs/api-reference/reference/order-update-webhook/","content":"orderUpdateWebhook POST orderUpdate manager_orders_webhooks Order update webhook Notifies a merchant-side integration (POS/BI) that an existing order has changed, delivering the updated order payload. Scopes: [{\"name\":\"X-Event-Id\",\"in\":\"header\",\"required\":true,\"description\":\"Same UUID as the JSON body `eventId`. Persist it to deduplicate deliveries and correlate callbacks.\",\"schema\":{\"type\":\"string\",\"format\":\"uuid\"},\"example\":\"cf0ce51b-d74e-40d3-b177-1925ab4edc0c\"},{\"name\":\"X-HMAC-SHA256\",\"in\":\"header\",\"required\":true,\"description\":\"HMAC-SHA256 of the raw request body, encoded as Base64, using the webhook endpoint secret.\",\"schema\":{\"type\":\"string\"},\"example\":\"PLZ05+ixPce3G/cKhiausM7ZGbmpISyzcnP0ivaPju4=\"}] {\"content\":{\"application/json\":{\"schema\":{\"allOf\":[{\"$ref\":\"#/components/schemas/EventNotification\"},{\"type\":\"object\",\"properties\":{\"metadata\":{\"type\":\"object\",\"properties\":{\"payload\":{\"$ref\":\"#/components/schemas/Order\"}}}}},{\"type\":\"object\",\"properties\":{\"eventType\":{\"type\":\"string\",\"example\":\"orders.update\"}}},{\"type\":\"object\",\"required\":[\"eventId\",\"eventTime\",\"eventType\",\"metadata\"],\"properties\":{\"eventId\":{\"type\":\"string\"},\"eventTime\":{\"type\":\"string\"},\"eventType\":{\"type\":\"string\"},\"metadata\":{\"type\":\"object\",\"required\":[\"storeId\",\"applicationId\"],\"properties\":{\"storeId\":{\"type\":\"string\"},\"applicationId\":{\"type\":\"string\"},\"payload\":{\"type\":\"object\"}}}}}]},\"example\":{\"eventId\":\"cf0ce51b-d74e-40d3-b177-1925ab4edc0c\",\"eventTime\":\"2007-12-03T10:15:30+01:00\",\"eventType\":\"orders.update\",\"metadata\":{\"storeId\":\"partner-store-123\",\"applicationId\":\"ad4ff59d-04c0-4c7d-8ca3-e3a673f8443d\",\"payload\":{}}}}}} {\"200\":{\"$ref\":\"#/components/responses/200\"},\"202\":{\"$ref\":\"#/components/responses/202\"}}","length":194},{"id":"webhook:intentToCancelOrderWebhook","type":"webhook","title":"Intent to cancel order webhook","url":"https://connect.tryotter.com/docs/api-reference/reference/intent-to-cancel-order-webhook/","content":"intentToCancelOrderWebhook POST intentToCancelOrder orders_webhooks Intent to cancel order webhook Notifies the order source that the platform intends to cancel an order (for example, requested by the store). The source should react and, when applicable, acknowledge the cancellation via the [**update order status**](/docs/api-reference/reference/update-order-status) endpoint with status `CANCELED`. Scopes: [{\"name\":\"X-Event-Id\",\"in\":\"header\",\"required\":true,\"description\":\"Same UUID as the JSON body `eventId`. Persist it to deduplicate deliveries and correlate callbacks.\",\"schema\":{\"type\":\"string\",\"format\":\"uuid\"},\"example\":\"cf0ce51b-d74e-40d3-b177-1925ab4edc0c\"},{\"name\":\"X-HMAC-SHA256\",\"in\":\"header\",\"required\":true,\"description\":\"HMAC-SHA256 of the raw request body, encoded as Base64, using the webhook endpoint secret.\",\"schema\":{\"type\":\"string\"},\"example\":\"PLZ05+ixPce3G/cKhiausM7ZGbmpISyzcnP0ivaPju4=\"}] {\"content\":{\"application/json\":{\"schema\":{\"allOf\":[{\"$ref\":\"#/components/schemas/EventNotification\"},{\"type\":\"object\",\"properties\":{\"metadata\":{\"type\":\"object\",\"properties\":{\"payload\":{\"$ref\":\"#/components/schemas/IntentToCancelEvent\"}}}}},{\"type\":\"object\",\"properties\":{\"eventType\":{\"type\":\"string\",\"example\":\"orders.cancel_order\"}}},{\"type\":\"object\",\"required\":[\"eventId\",\"eventTime\",\"eventType\",\"metadata\"],\"properties\":{\"eventId\":{\"type\":\"string\"},\"eventTime\":{\"type\":\"string\"},\"eventType\":{\"type\":\"string\"},\"metadata\":{\"type\":\"object\",\"required\":[\"storeId\",\"applicationId\"],\"properties\":{\"storeId\":{\"type\":\"string\"},\"applicationId\":{\"type\":\"string\"},\"payload\":{\"type\":\"object\"}}}}}]},\"example\":{\"eventId\":\"cf0ce51b-d74e-40d3-b177-1925ab4edc0c\",\"eventTime\":\"2007-12-03T10:15:30+01:00\",\"eventType\":\"orders.cancel_order\",\"metadata\":{\"storeId\":\"partner-store-123\",\"applicationId\":\"ad4ff59d-04c0-4c7d-8ca3-e3a673f8443d\",\"payload\":{}}}}}} {\"200\":{\"$ref\":\"#/components/responses/2XX\"}}","length":225},{"id":"webhook:orderStatusUpdateWebhook","type":"webhook","title":"Order status update webhook","url":"https://connect.tryotter.com/docs/api-reference/reference/order-status-update-webhook/","content":"orderStatusUpdateWebhook POST orderStatusUpdate orders_webhooks Order status update webhook Notifies the order source of a change in an order's status, delivering the order's status history. Scopes: [{\"name\":\"X-Event-Id\",\"in\":\"header\",\"required\":true,\"description\":\"Same UUID as the JSON body `eventId`. Persist it to deduplicate deliveries and correlate callbacks.\",\"schema\":{\"type\":\"string\",\"format\":\"uuid\"},\"example\":\"cf0ce51b-d74e-40d3-b177-1925ab4edc0c\"},{\"name\":\"X-HMAC-SHA256\",\"in\":\"header\",\"required\":true,\"description\":\"HMAC-SHA256 of the raw request body, encoded as Base64, using the webhook endpoint secret.\",\"schema\":{\"type\":\"string\"},\"example\":\"PLZ05+ixPce3G/cKhiausM7ZGbmpISyzcnP0ivaPju4=\"}] {\"content\":{\"application/json\":{\"schema\":{\"allOf\":[{\"$ref\":\"#/components/schemas/EventNotification\"},{\"type\":\"object\",\"properties\":{\"metadata\":{\"type\":\"object\",\"properties\":{\"payload\":{\"$ref\":\"#/components/schemas/OrderStatusHistory\"}}}}},{\"type\":\"object\",\"properties\":{\"eventType\":{\"type\":\"string\",\"example\":\"orders.order_status_update\"}}},{\"type\":\"object\",\"required\":[\"eventId\",\"eventTime\",\"eventType\",\"metadata\"],\"properties\":{\"eventId\":{\"type\":\"string\"},\"eventTime\":{\"type\":\"string\"},\"eventType\":{\"type\":\"string\"},\"metadata\":{\"type\":\"object\",\"required\":[\"storeId\",\"applicationId\"],\"properties\":{\"storeId\":{\"type\":\"string\"},\"applicationId\":{\"type\":\"string\"},\"payload\":{\"type\":\"object\"}}}}}]},\"example\":{\"eventId\":\"cf0ce51b-d74e-40d3-b177-1925ab4edc0c\",\"eventTime\":\"2007-12-03T10:15:30+01:00\",\"eventType\":\"orders.order_status_update\",\"metadata\":{\"storeId\":\"partner-store-123\",\"applicationId\":\"ad4ff59d-04c0-4c7d-8ca3-e3a673f8443d\",\"payload\":{}}}}}} {\"200\":{\"$ref\":\"#/components/responses/2XX\"}}","length":200},{"id":"webhook:posInjectionStateUpdateWebhook","type":"webhook","title":"Pos injection state update webhook","url":"https://connect.tryotter.com/docs/api-reference/reference/pos-injection-state-update-webhook/","content":"posInjectionStateUpdateWebhook POST posInjectionStateUpdate orders_webhooks Pos injection state update webhook Notifies the order source of a change in the order's POS injection state (for example, whether the order was successfully injected into the store's POS, requires manual injection, or failed). Scopes: [{\"name\":\"X-Event-Id\",\"in\":\"header\",\"required\":true,\"description\":\"Same UUID as the JSON body `eventId`. Persist it to deduplicate deliveries and correlate callbacks.\",\"schema\":{\"type\":\"string\",\"format\":\"uuid\"},\"example\":\"cf0ce51b-d74e-40d3-b177-1925ab4edc0c\"},{\"name\":\"X-HMAC-SHA256\",\"in\":\"header\",\"required\":true,\"description\":\"HMAC-SHA256 of the raw request body, encoded as Base64, using the webhook endpoint secret.\",\"schema\":{\"type\":\"string\"},\"example\":\"PLZ05+ixPce3G/cKhiausM7ZGbmpISyzcnP0ivaPju4=\"}] {\"content\":{\"application/json\":{\"schema\":{\"allOf\":[{\"$ref\":\"#/components/schemas/EventNotification\"},{\"type\":\"object\",\"properties\":{\"metadata\":{\"type\":\"object\",\"properties\":{\"payload\":{\"$ref\":\"#/components/schemas/PosInjectionStateUpdateEvent\"}}}}},{\"type\":\"object\",\"properties\":{\"eventType\":{\"type\":\"string\",\"example\":\"orders.pos_injection_state_update\"}}},{\"type\":\"object\",\"required\":[\"eventId\",\"eventTime\",\"eventType\",\"metadata\"],\"properties\":{\"eventId\":{\"type\":\"string\"},\"eventTime\":{\"type\":\"string\"},\"eventType\":{\"type\":\"string\"},\"metadata\":{\"type\":\"object\",\"required\":[\"storeId\",\"applicationId\"],\"properties\":{\"storeId\":{\"type\":\"string\"},\"applicationId\":{\"type\":\"string\"},\"payload\":{\"type\":\"object\"}}}}}]},\"example\":{\"eventId\":\"cf0ce51b-d74e-40d3-b177-1925ab4edc0c\",\"eventTime\":\"2007-12-03T10:15:30+01:00\",\"eventType\":\"orders.pos_injection_state_update\",\"metadata\":{\"storeId\":\"partner-store-123\",\"applicationId\":\"ad4ff59d-04c0-4c7d-8ca3-e3a673f8443d\",\"payload\":{}}}}}} {\"200\":{\"$ref\":\"#/components/responses/2XX\"}}","length":220},{"id":"webhook:orderConfirmWebhook","type":"webhook","title":"Order confirm notification webhook","url":"https://connect.tryotter.com/docs/api-reference/reference/order-confirm-webhook/","content":"orderConfirmWebhook POST orderConfirm manager_orders_webhooks Order confirm notification webhook Notifies a merchant-side integration that an order has been confirmed (accepted), including the estimated preparation time when available. Scopes: [{\"name\":\"X-Event-Id\",\"in\":\"header\",\"required\":true,\"description\":\"Same UUID as the JSON body `eventId`. Persist it to deduplicate deliveries and correlate callbacks.\",\"schema\":{\"type\":\"string\",\"format\":\"uuid\"},\"example\":\"cf0ce51b-d74e-40d3-b177-1925ab4edc0c\"},{\"name\":\"X-HMAC-SHA256\",\"in\":\"header\",\"required\":true,\"description\":\"HMAC-SHA256 of the raw request body, encoded as Base64, using the webhook endpoint secret.\",\"schema\":{\"type\":\"string\"},\"example\":\"PLZ05+ixPce3G/cKhiausM7ZGbmpISyzcnP0ivaPju4=\"}] {\"content\":{\"application/json\":{\"schema\":{\"allOf\":[{\"$ref\":\"#/components/schemas/EventNotification\"},{\"type\":\"object\",\"properties\":{\"metadata\":{\"type\":\"object\",\"properties\":{\"payload\":{\"$ref\":\"#/components/schemas/OrderConfirmEvent\"}}}}},{\"type\":\"object\",\"properties\":{\"eventType\":{\"type\":\"string\",\"example\":\"orders.confirm\"}}},{\"type\":\"object\",\"required\":[\"eventId\",\"eventTime\",\"eventType\",\"metadata\"],\"properties\":{\"eventId\":{\"type\":\"string\"},\"eventTime\":{\"type\":\"string\"},\"eventType\":{\"type\":\"string\"},\"metadata\":{\"type\":\"object\",\"required\":[\"storeId\",\"applicationId\"],\"properties\":{\"storeId\":{\"type\":\"string\"},\"applicationId\":{\"type\":\"string\"},\"payload\":{\"type\":\"object\"}}}}}]},\"example\":{\"eventId\":\"cf0ce51b-d74e-40d3-b177-1925ab4edc0c\",\"eventTime\":\"2007-12-03T10:15:30+01:00\",\"eventType\":\"orders.confirm\",\"metadata\":{\"storeId\":\"partner-store-123\",\"applicationId\":\"ad4ff59d-04c0-4c7d-8ca3-e3a673f8443d\",\"payload\":{}}}}}} {\"200\":{\"$ref\":\"#/components/responses/2XX\"}}","length":198},{"id":"webhook:orderReady","type":"webhook","title":"Order ready webhook","url":"https://connect.tryotter.com/docs/api-reference/reference/order-ready/","content":"orderReady POST orderReady manager_orders_webhooks Order ready webhook Notifies a merchant-side integration that an order has been marked ready for pickup by the courier or customer. Scopes: [{\"name\":\"X-Event-Id\",\"in\":\"header\",\"required\":true,\"description\":\"Same UUID as the JSON body `eventId`. Persist it to deduplicate deliveries and correlate callbacks.\",\"schema\":{\"type\":\"string\",\"format\":\"uuid\"},\"example\":\"cf0ce51b-d74e-40d3-b177-1925ab4edc0c\"},{\"name\":\"X-HMAC-SHA256\",\"in\":\"header\",\"required\":true,\"description\":\"HMAC-SHA256 of the raw request body, encoded as Base64, using the webhook endpoint secret.\",\"schema\":{\"type\":\"string\"},\"example\":\"PLZ05+ixPce3G/cKhiausM7ZGbmpISyzcnP0ivaPju4=\"}] {\"content\":{\"application/json\":{\"schema\":{\"allOf\":[{\"$ref\":\"#/components/schemas/EventNotification\"},{\"type\":\"object\",\"properties\":{\"metadata\":{\"type\":\"object\",\"properties\":{\"payload\":{\"$ref\":\"#/components/schemas/OrderReadyEvent\"}}}}},{\"type\":\"object\",\"properties\":{\"eventType\":{\"type\":\"string\",\"example\":\"orders.order_ready\"}}},{\"type\":\"object\",\"required\":[\"eventId\",\"eventTime\",\"eventType\",\"metadata\"],\"properties\":{\"eventId\":{\"type\":\"string\"},\"eventTime\":{\"type\":\"string\"},\"eventType\":{\"type\":\"string\"},\"metadata\":{\"type\":\"object\",\"required\":[\"storeId\",\"applicationId\"],\"properties\":{\"storeId\":{\"type\":\"string\"},\"applicationId\":{\"type\":\"string\"},\"payload\":{\"type\":\"object\"}}}}}]},\"example\":{\"eventId\":\"cf0ce51b-d74e-40d3-b177-1925ab4edc0c\",\"eventTime\":\"2007-12-03T10:15:30+01:00\",\"eventType\":\"orders.order_ready\",\"metadata\":{\"storeId\":\"partner-store-123\",\"applicationId\":\"ad4ff59d-04c0-4c7d-8ca3-e3a673f8443d\",\"payload\":{}}}}}} {\"200\":{\"$ref\":\"#/components/responses/2XX\"}}","length":195},{"id":"webhook:orderHandedOff","type":"webhook","title":"Order handed off webhook","url":"https://connect.tryotter.com/docs/api-reference/reference/order-handed-off/","content":"orderHandedOff POST orderHandedOff manager_orders_webhooks Order handed off webhook Notifies a merchant-side integration that an order has been handed off to the courier or customer. Scopes: [{\"name\":\"X-Event-Id\",\"in\":\"header\",\"required\":true,\"description\":\"Same UUID as the JSON body `eventId`. Persist it to deduplicate deliveries and correlate callbacks.\",\"schema\":{\"type\":\"string\",\"format\":\"uuid\"},\"example\":\"cf0ce51b-d74e-40d3-b177-1925ab4edc0c\"},{\"name\":\"X-HMAC-SHA256\",\"in\":\"header\",\"required\":true,\"description\":\"HMAC-SHA256 of the raw request body, encoded as Base64, using the webhook endpoint secret.\",\"schema\":{\"type\":\"string\"},\"example\":\"PLZ05+ixPce3G/cKhiausM7ZGbmpISyzcnP0ivaPju4=\"}] {\"content\":{\"application/json\":{\"schema\":{\"allOf\":[{\"$ref\":\"#/components/schemas/EventNotification\"},{\"type\":\"object\",\"properties\":{\"metadata\":{\"type\":\"object\",\"properties\":{\"payload\":{\"$ref\":\"#/components/schemas/OrderHandedOffEvent\"}}}}},{\"type\":\"object\",\"properties\":{\"eventType\":{\"type\":\"string\",\"example\":\"orders.order_handed_off\"}}},{\"type\":\"object\",\"required\":[\"eventId\",\"eventTime\",\"eventType\",\"metadata\"],\"properties\":{\"eventId\":{\"type\":\"string\"},\"eventTime\":{\"type\":\"string\"},\"eventType\":{\"type\":\"string\"},\"metadata\":{\"type\":\"object\",\"required\":[\"storeId\",\"applicationId\"],\"properties\":{\"storeId\":{\"type\":\"string\"},\"applicationId\":{\"type\":\"string\"},\"payload\":{\"type\":\"object\"}}}}}]},\"example\":{\"eventId\":\"cf0ce51b-d74e-40d3-b177-1925ab4edc0c\",\"eventTime\":\"2007-12-03T10:15:30+01:00\",\"eventType\":\"orders.order_handed_off\",\"metadata\":{\"storeId\":\"partner-store-123\",\"applicationId\":\"ad4ff59d-04c0-4c7d-8ca3-e3a673f8443d\",\"payload\":{}}}}}} {\"200\":{\"$ref\":\"#/components/responses/2XX\"}}","length":198},{"id":"webhook:orderFulfilled","type":"webhook","title":"Order fulfilled webhook","url":"https://connect.tryotter.com/docs/api-reference/reference/order-fulfilled/","content":"orderFulfilled POST orderFulfilled manager_orders_webhooks Order fulfilled webhook Notifies a merchant-side integration that an order has reached its final fulfilled state. Scopes: [{\"name\":\"X-Event-Id\",\"in\":\"header\",\"required\":true,\"description\":\"Same UUID as the JSON body `eventId`. Persist it to deduplicate deliveries and correlate callbacks.\",\"schema\":{\"type\":\"string\",\"format\":\"uuid\"},\"example\":\"cf0ce51b-d74e-40d3-b177-1925ab4edc0c\"},{\"name\":\"X-HMAC-SHA256\",\"in\":\"header\",\"required\":true,\"description\":\"HMAC-SHA256 of the raw request body, encoded as Base64, using the webhook endpoint secret.\",\"schema\":{\"type\":\"string\"},\"example\":\"PLZ05+ixPce3G/cKhiausM7ZGbmpISyzcnP0ivaPju4=\"}] {\"content\":{\"application/json\":{\"schema\":{\"allOf\":[{\"$ref\":\"#/components/schemas/EventNotification\"},{\"type\":\"object\",\"properties\":{\"metadata\":{\"type\":\"object\",\"properties\":{\"payload\":{\"$ref\":\"#/components/schemas/OrderFulfilledEvent\"}}}}},{\"type\":\"object\",\"properties\":{\"eventType\":{\"type\":\"string\",\"example\":\"orders.order_fulfilled\"}}},{\"type\":\"object\",\"required\":[\"eventId\",\"eventTime\",\"eventType\",\"metadata\"],\"properties\":{\"eventId\":{\"type\":\"string\"},\"eventTime\":{\"type\":\"string\"},\"eventType\":{\"type\":\"string\"},\"metadata\":{\"type\":\"object\",\"required\":[\"storeId\",\"applicationId\"],\"properties\":{\"storeId\":{\"type\":\"string\"},\"applicationId\":{\"type\":\"string\"},\"payload\":{\"type\":\"object\"}}}}}]},\"example\":{\"eventId\":\"cf0ce51b-d74e-40d3-b177-1925ab4edc0c\",\"eventTime\":\"2007-12-03T10:15:30+01:00\",\"eventType\":\"orders.order_fulfilled\",\"metadata\":{\"storeId\":\"partner-store-123\",\"applicationId\":\"ad4ff59d-04c0-4c7d-8ca3-e3a673f8443d\",\"payload\":{}}}}}} {\"200\":{\"$ref\":\"#/components/responses/2XX\"}}","length":190},{"id":"webhook:menuPublishWebhook","type":"webhook","title":"Menu publish webhook","url":"https://connect.tryotter.com/docs/api-reference/reference/menu-publish-webhook/","content":"menuPublishWebhook POST menuPublish menus_webhooks Menu publish webhook Webhook to trigger a menu publish. If successful, we expect a [**menu publish callback**](/docs/api-reference/reference/menu-publish-callback). If an error occurred, please publish a [**callback error**](/docs/api-reference/reference/publish-error) instead. Scopes: [{\"name\":\"X-Event-Id\",\"in\":\"header\",\"required\":true,\"description\":\"Same UUID as the JSON body `eventId`. Persist it to deduplicate deliveries and correlate callbacks.\",\"schema\":{\"type\":\"string\",\"format\":\"uuid\"},\"example\":\"cf0ce51b-d74e-40d3-b177-1925ab4edc0c\"},{\"name\":\"X-HMAC-SHA256\",\"in\":\"header\",\"required\":true,\"description\":\"HMAC-SHA256 of the raw request body, encoded as Base64, using the webhook endpoint secret.\",\"schema\":{\"type\":\"string\"},\"example\":\"PLZ05+ixPce3G/cKhiausM7ZGbmpISyzcnP0ivaPju4=\"}] {\"content\":{\"application/json\":{\"schema\":{\"allOf\":[{\"$ref\":\"#/components/schemas/EventNotification\"},{\"type\":\"object\",\"properties\":{\"metadata\":{\"type\":\"object\",\"properties\":{\"payload\":{\"$ref\":\"#/components/schemas/MenuPublishEvent\"}}}}},{\"type\":\"object\",\"properties\":{\"eventType\":{\"type\":\"string\",\"example\":\"menus.menu_publish\"}}},{\"type\":\"object\",\"required\":[\"eventId\",\"eventTime\",\"eventType\",\"metadata\"],\"properties\":{\"eventId\":{\"type\":\"string\"},\"eventTime\":{\"type\":\"string\"},\"eventType\":{\"type\":\"string\"},\"metadata\":{\"type\":\"object\",\"required\":[\"storeId\",\"applicationId\"],\"properties\":{\"storeId\":{\"type\":\"string\"},\"applicationId\":{\"type\":\"string\"},\"payload\":{\"type\":\"object\"}}}}}]},\"example\":{\"eventId\":\"cf0ce51b-d74e-40d3-b177-1925ab4edc0c\",\"eventTime\":\"2007-12-03T10:15:30+01:00\",\"eventType\":\"menus.menu_publish\",\"metadata\":{\"storeId\":\"partner-store-123\",\"applicationId\":\"ad4ff59d-04c0-4c7d-8ca3-e3a673f8443d\",\"payload\":{}}}}}} {\"200\":{\"$ref\":\"#/components/responses/2XX\"}}","length":204},{"id":"webhook:sendMenuWebhook","type":"webhook","title":"Send menu webhook","url":"https://connect.tryotter.com/docs/api-reference/reference/send-menu-webhook/","content":"sendMenuWebhook POST sendMenu menus_webhooks Send menu webhook Webhook to trigger a send menu. If successful, we expect a [**menu send callback**](/docs/api-reference/reference/menu-send-callback). If an error occurred, please publish a [**callback error**](/docs/api-reference/reference/publish-error) instead. Scopes: [{\"name\":\"X-Event-Id\",\"in\":\"header\",\"required\":true,\"description\":\"Same UUID as the JSON body `eventId`. Persist it to deduplicate deliveries and correlate callbacks.\",\"schema\":{\"type\":\"string\",\"format\":\"uuid\"},\"example\":\"cf0ce51b-d74e-40d3-b177-1925ab4edc0c\"},{\"name\":\"X-HMAC-SHA256\",\"in\":\"header\",\"required\":true,\"description\":\"HMAC-SHA256 of the raw request body, encoded as Base64, using the webhook endpoint secret.\",\"schema\":{\"type\":\"string\"},\"example\":\"PLZ05+ixPce3G/cKhiausM7ZGbmpISyzcnP0ivaPju4=\"}] {\"content\":{\"application/json\":{\"schema\":{\"allOf\":[{\"$ref\":\"#/components/schemas/EventNotification\"},{\"type\":\"object\",\"properties\":{\"metadata\":{\"type\":\"object\",\"properties\":{\"payload\":{\"$ref\":\"#/components/schemas/NullEvent\"}}}}},{\"type\":\"object\",\"properties\":{\"eventType\":{\"type\":\"string\",\"example\":\"menus.send_menu\"}}},{\"type\":\"object\",\"required\":[\"eventId\",\"eventTime\",\"eventType\",\"metadata\"],\"properties\":{\"eventId\":{\"type\":\"string\"},\"eventTime\":{\"type\":\"string\"},\"eventType\":{\"type\":\"string\"},\"metadata\":{\"type\":\"object\",\"required\":[\"storeId\",\"applicationId\"],\"properties\":{\"storeId\":{\"type\":\"string\"},\"applicationId\":{\"type\":\"string\"},\"payload\":{\"type\":\"object\"}}}}}]},\"example\":{\"eventId\":\"cf0ce51b-d74e-40d3-b177-1925ab4edc0c\",\"eventTime\":\"2007-12-03T10:15:30+01:00\",\"eventType\":\"menus.send_menu\",\"metadata\":{\"storeId\":\"partner-store-123\",\"applicationId\":\"ad4ff59d-04c0-4c7d-8ca3-e3a673f8443d\",\"payload\":{}}}}}} {\"200\":{\"$ref\":\"#/components/responses/2XX\"}}","length":203},{"id":"webhook:updateMenuEntitiesAvailabilitiesWebhook","type":"webhook","title":"Update menu entities availabilities webhook","url":"https://connect.tryotter.com/docs/api-reference/reference/update-menu-entities-availabilities-webhook/","content":"updateMenuEntitiesAvailabilitiesWebhook POST updateMenuEntitiesAvailabilities menus_webhooks Update menu entities availabilities webhook Webhook to trigger an entities availabilities update. If successful, we expect an [**update menu entities availabilities callback**](/docs/api-reference/reference/update-menu-entities-availabilities-callback). If an error occurred, please publish a [**callback error**](/docs/api-reference/reference/publish-error) instead. Scopes: [{\"name\":\"X-Event-Id\",\"in\":\"header\",\"required\":true,\"description\":\"Same UUID as the JSON body `eventId`. Persist it to deduplicate deliveries and correlate callbacks.\",\"schema\":{\"type\":\"string\",\"format\":\"uuid\"},\"example\":\"cf0ce51b-d74e-40d3-b177-1925ab4edc0c\"},{\"name\":\"X-HMAC-SHA256\",\"in\":\"header\",\"required\":true,\"description\":\"HMAC-SHA256 of the raw request body, encoded as Base64, using the webhook endpoint secret.\",\"schema\":{\"type\":\"string\"},\"example\":\"PLZ05+ixPce3G/cKhiausM7ZGbmpISyzcnP0ivaPju4=\"}] {\"content\":{\"application/json\":{\"schema\":{\"allOf\":[{\"$ref\":\"#/components/schemas/EventNotification\"},{\"type\":\"object\",\"properties\":{\"metadata\":{\"type\":\"object\",\"properties\":{\"payload\":{\"$ref\":\"#/components/schemas/BulkUpdateItemStatus\"}}}}},{\"type\":\"object\",\"properties\":{\"eventType\":{\"type\":\"string\",\"example\":\"menus.update_menu_entities_availabilities\"}}},{\"type\":\"object\",\"required\":[\"eventId\",\"eventTime\",\"eventType\",\"metadata\"],\"properties\":{\"eventId\":{\"type\":\"string\"},\"eventTime\":{\"type\":\"string\"},\"eventType\":{\"type\":\"string\"},\"metadata\":{\"type\":\"object\",\"required\":[\"storeId\",\"applicationId\"],\"properties\":{\"storeId\":{\"type\":\"string\"},\"applicationId\":{\"type\":\"string\"},\"payload\":{\"type\":\"object\"}}}}}]},\"example\":{\"eventId\":\"cf0ce51b-d74e-40d3-b177-1925ab4edc0c\",\"eventTime\":\"2007-12-03T10:15:30+01:00\",\"eventType\":\"menus.update_menu_entities_availabilities\",\"metadata\":{\"storeId\":\"partner-store-123\",\"applicationId\":\"ad4ff59d-04c0-4c7d-8ca3-e3a673f8443d\",\"payload\":{}}}}}} {\"200\":{\"$ref\":\"#/components/responses/2XX\"}}","length":216},{"id":"webhook:upsertMenuHoursWebhook","type":"webhook","title":"Upsert menu hours webhook","url":"https://connect.tryotter.com/docs/api-reference/reference/upsert-menu-hours-webhook/","content":"upsertMenuHoursWebhook POST upsertMenuHours menus_webhooks Upsert menu hours webhook Webhook to trigger a menu hours update. If successful, we expect a [**menu upsert hours callback**](/docs/api-reference/reference/menu-upsert-hours). If an error occurred, please publish a [**callback error**](/docs/api-reference/reference/publish-error) instead. Scopes: [{\"name\":\"X-Event-Id\",\"in\":\"header\",\"required\":true,\"description\":\"Same UUID as the JSON body `eventId`. Persist it to deduplicate deliveries and correlate callbacks.\",\"schema\":{\"type\":\"string\",\"format\":\"uuid\"},\"example\":\"cf0ce51b-d74e-40d3-b177-1925ab4edc0c\"},{\"name\":\"X-HMAC-SHA256\",\"in\":\"header\",\"required\":true,\"description\":\"HMAC-SHA256 of the raw request body, encoded as Base64, using the webhook endpoint secret.\",\"schema\":{\"type\":\"string\"},\"example\":\"PLZ05+ixPce3G/cKhiausM7ZGbmpISyzcnP0ivaPju4=\"}] {\"content\":{\"application/json\":{\"schema\":{\"allOf\":[{\"$ref\":\"#/components/schemas/EventNotification\"},{\"type\":\"object\",\"properties\":{\"metadata\":{\"type\":\"object\",\"properties\":{\"payload\":{\"$ref\":\"#/components/schemas/UpsertHoursEvent\"}}}}},{\"type\":\"object\",\"properties\":{\"eventType\":{\"type\":\"string\",\"example\":\"menus.upsert_hours\"}}},{\"type\":\"object\",\"required\":[\"eventId\",\"eventTime\",\"eventType\",\"metadata\"],\"properties\":{\"eventId\":{\"type\":\"string\"},\"eventTime\":{\"type\":\"string\"},\"eventType\":{\"type\":\"string\"},\"metadata\":{\"type\":\"object\",\"required\":[\"storeId\",\"applicationId\"],\"properties\":{\"storeId\":{\"type\":\"string\"},\"applicationId\":{\"type\":\"string\"},\"payload\":{\"type\":\"object\"}}}}}]},\"example\":{\"eventId\":\"cf0ce51b-d74e-40d3-b177-1925ab4edc0c\",\"eventTime\":\"2007-12-03T10:15:30+01:00\",\"eventType\":\"menus.upsert_hours\",\"metadata\":{\"storeId\":\"partner-store-123\",\"applicationId\":\"ad4ff59d-04c0-4c7d-8ca3-e3a673f8443d\",\"payload\":{}}}}}} {\"200\":{\"$ref\":\"#/components/responses/2XX\"}}","length":210},{"id":"webhook:pauseStoreWebhook","type":"webhook","title":"Pause store webhook","url":"https://connect.tryotter.com/docs/api-reference/reference/pause-store-webhook/","content":"pauseStoreWebhook POST pauseStore storefront_webhooks Pause store webhook Scopes: [{\"name\":\"X-Event-Id\",\"in\":\"header\",\"required\":true,\"description\":\"Same UUID as the JSON body `eventId`. Persist it to deduplicate deliveries and correlate callbacks.\",\"schema\":{\"type\":\"string\",\"format\":\"uuid\"},\"example\":\"cf0ce51b-d74e-40d3-b177-1925ab4edc0c\"},{\"name\":\"X-HMAC-SHA256\",\"in\":\"header\",\"required\":true,\"description\":\"HMAC-SHA256 of the raw request body, encoded as Base64, using the webhook endpoint secret.\",\"schema\":{\"type\":\"string\"},\"example\":\"PLZ05+ixPce3G/cKhiausM7ZGbmpISyzcnP0ivaPju4=\"}] {\"content\":{\"application/json\":{\"schema\":{\"allOf\":[{\"$ref\":\"#/components/schemas/EventNotification\"},{\"type\":\"object\",\"properties\":{\"metadata\":{\"type\":\"object\",\"properties\":{\"payload\":{\"$ref\":\"#/components/schemas/NullEvent\"}}}}},{\"type\":\"object\",\"properties\":{\"eventType\":{\"type\":\"string\",\"example\":\"storefront.pause_store\"}}},{\"type\":\"object\",\"required\":[\"eventId\",\"eventTime\",\"eventType\",\"metadata\"],\"properties\":{\"eventId\":{\"type\":\"string\"},\"eventTime\":{\"type\":\"string\"},\"eventType\":{\"type\":\"string\"},\"metadata\":{\"type\":\"object\",\"required\":[\"storeId\",\"applicationId\"],\"properties\":{\"storeId\":{\"type\":\"string\"},\"applicationId\":{\"type\":\"string\"},\"payload\":{\"type\":\"object\"}}}}}]},\"example\":{\"eventId\":\"cf0ce51b-d74e-40d3-b177-1925ab4edc0c\",\"eventTime\":\"2007-12-03T10:15:30+01:00\",\"eventType\":\"storefront.pause_store\",\"metadata\":{\"storeId\":\"partner-store-123\",\"applicationId\":\"ad4ff59d-04c0-4c7d-8ca3-e3a673f8443d\",\"payload\":{}}}}}} {\"200\":{\"$ref\":\"#/components/responses/2XX\"}}","length":177},{"id":"webhook:unpauseStoreWebhook","type":"webhook","title":"Unpause store webhook","url":"https://connect.tryotter.com/docs/api-reference/reference/unpause-store-webhook/","content":"unpauseStoreWebhook POST unpauseStore storefront_webhooks Unpause store webhook Scopes: [{\"name\":\"X-Event-Id\",\"in\":\"header\",\"required\":true,\"description\":\"Same UUID as the JSON body `eventId`. Persist it to deduplicate deliveries and correlate callbacks.\",\"schema\":{\"type\":\"string\",\"format\":\"uuid\"},\"example\":\"cf0ce51b-d74e-40d3-b177-1925ab4edc0c\"},{\"name\":\"X-HMAC-SHA256\",\"in\":\"header\",\"required\":true,\"description\":\"HMAC-SHA256 of the raw request body, encoded as Base64, using the webhook endpoint secret.\",\"schema\":{\"type\":\"string\"},\"example\":\"PLZ05+ixPce3G/cKhiausM7ZGbmpISyzcnP0ivaPju4=\"}] {\"content\":{\"application/json\":{\"schema\":{\"allOf\":[{\"$ref\":\"#/components/schemas/EventNotification\"},{\"type\":\"object\",\"properties\":{\"metadata\":{\"type\":\"object\",\"properties\":{\"payload\":{\"$ref\":\"#/components/schemas/UnpauseStoreEvent\"}}}}},{\"type\":\"object\",\"properties\":{\"eventType\":{\"type\":\"string\",\"example\":\"storefront.unpause_store\"}}},{\"type\":\"object\",\"required\":[\"eventId\",\"eventTime\",\"eventType\",\"metadata\"],\"properties\":{\"eventId\":{\"type\":\"string\"},\"eventTime\":{\"type\":\"string\"},\"eventType\":{\"type\":\"string\"},\"metadata\":{\"type\":\"object\",\"required\":[\"storeId\",\"applicationId\"],\"properties\":{\"storeId\":{\"type\":\"string\"},\"applicationId\":{\"type\":\"string\"},\"payload\":{\"type\":\"object\"}}}}}]},\"example\":{\"eventId\":\"cf0ce51b-d74e-40d3-b177-1925ab4edc0c\",\"eventTime\":\"2007-12-03T10:15:30+01:00\",\"eventType\":\"storefront.unpause_store\",\"metadata\":{\"storeId\":\"partner-store-123\",\"applicationId\":\"ad4ff59d-04c0-4c7d-8ca3-e3a673f8443d\",\"payload\":{}}}}}} {\"200\":{\"$ref\":\"#/components/responses/2XX\"}}","length":178},{"id":"webhook:getStoreAvailabilityWebhook","type":"webhook","title":"Get store availability webhook","url":"https://connect.tryotter.com/docs/api-reference/reference/get-store-availability-webhook/","content":"getStoreAvailabilityWebhook POST getStoreAvailability storefront_webhooks Get store availability webhook Scopes: [{\"name\":\"X-Event-Id\",\"in\":\"header\",\"required\":true,\"description\":\"Same UUID as the JSON body `eventId`. Persist it to deduplicate deliveries and correlate callbacks.\",\"schema\":{\"type\":\"string\",\"format\":\"uuid\"},\"example\":\"cf0ce51b-d74e-40d3-b177-1925ab4edc0c\"},{\"name\":\"X-HMAC-SHA256\",\"in\":\"header\",\"required\":true,\"description\":\"HMAC-SHA256 of the raw request body, encoded as Base64, using the webhook endpoint secret.\",\"schema\":{\"type\":\"string\"},\"example\":\"PLZ05+ixPce3G/cKhiausM7ZGbmpISyzcnP0ivaPju4=\"}] {\"content\":{\"application/json\":{\"schema\":{\"allOf\":[{\"$ref\":\"#/components/schemas/EventNotification\"},{\"type\":\"object\",\"properties\":{\"metadata\":{\"type\":\"object\",\"properties\":{\"payload\":{\"$ref\":\"#/components/schemas/NullEvent\"}}}}},{\"type\":\"object\",\"properties\":{\"eventType\":{\"type\":\"string\",\"example\":\"storefront.get_store_availability\"}}},{\"type\":\"object\",\"required\":[\"eventId\",\"eventTime\",\"eventType\",\"metadata\"],\"properties\":{\"eventId\":{\"type\":\"string\"},\"eventTime\":{\"type\":\"string\"},\"eventType\":{\"type\":\"string\"},\"metadata\":{\"type\":\"object\",\"required\":[\"storeId\",\"applicationId\"],\"properties\":{\"storeId\":{\"type\":\"string\"},\"applicationId\":{\"type\":\"string\"},\"payload\":{\"type\":\"object\"}}}}}]},\"example\":{\"eventId\":\"cf0ce51b-d74e-40d3-b177-1925ab4edc0c\",\"eventTime\":\"2007-12-03T10:15:30+01:00\",\"eventType\":\"storefront.get_store_availability\",\"metadata\":{\"storeId\":\"partner-store-123\",\"applicationId\":\"ad4ff59d-04c0-4c7d-8ca3-e3a673f8443d\",\"payload\":{}}}}}} {\"200\":{\"$ref\":\"#/components/responses/2XX\"}}","length":181},{"id":"webhook:getStoreHoursConfigurationWebhook","type":"webhook","title":"Get store hours configuration webhook","url":"https://connect.tryotter.com/docs/api-reference/reference/get-store-hours-configuration-webhook/","content":"getStoreHoursConfigurationWebhook POST getStoreHoursConfiguration storefront_webhooks Get store hours configuration webhook Scopes: [{\"name\":\"X-Event-Id\",\"in\":\"header\",\"required\":true,\"description\":\"Same UUID as the JSON body `eventId`. Persist it to deduplicate deliveries and correlate callbacks.\",\"schema\":{\"type\":\"string\",\"format\":\"uuid\"},\"example\":\"cf0ce51b-d74e-40d3-b177-1925ab4edc0c\"},{\"name\":\"X-HMAC-SHA256\",\"in\":\"header\",\"required\":true,\"description\":\"HMAC-SHA256 of the raw request body, encoded as Base64, using the webhook endpoint secret.\",\"schema\":{\"type\":\"string\"},\"example\":\"PLZ05+ixPce3G/cKhiausM7ZGbmpISyzcnP0ivaPju4=\"}] {\"content\":{\"application/json\":{\"schema\":{\"allOf\":[{\"$ref\":\"#/components/schemas/EventNotification\"},{\"type\":\"object\",\"properties\":{\"metadata\":{\"type\":\"object\",\"properties\":{\"payload\":{\"$ref\":\"#/components/schemas/NullEvent\"}}}}},{\"type\":\"object\",\"properties\":{\"eventType\":{\"type\":\"string\",\"example\":\"storefront.get_store_hours\"}}},{\"type\":\"object\",\"required\":[\"eventId\",\"eventTime\",\"eventType\",\"metadata\"],\"properties\":{\"eventId\":{\"type\":\"string\"},\"eventTime\":{\"type\":\"string\"},\"eventType\":{\"type\":\"string\"},\"metadata\":{\"type\":\"object\",\"required\":[\"storeId\",\"applicationId\"],\"properties\":{\"storeId\":{\"type\":\"string\"},\"applicationId\":{\"type\":\"string\"},\"payload\":{\"type\":\"object\"}}}}}]},\"example\":{\"eventId\":\"cf0ce51b-d74e-40d3-b177-1925ab4edc0c\",\"eventTime\":\"2007-12-03T10:15:30+01:00\",\"eventType\":\"storefront.get_store_hours\",\"metadata\":{\"storeId\":\"partner-store-123\",\"applicationId\":\"ad4ff59d-04c0-4c7d-8ca3-e3a673f8443d\",\"payload\":{}}}}}} {\"200\":{\"$ref\":\"#/components/responses/2XX\"}}","length":185},{"id":"webhook:deliveryStatusUpdateWebhook","type":"webhook","title":"Update delivery status webhook","url":"https://connect.tryotter.com/docs/api-reference/reference/delivery-status-update-webhook/","content":"deliveryStatusUpdateWebhook POST deliveryStatusUpdate delivery_webhooks Update delivery status webhook Scopes: [{\"name\":\"X-Event-Id\",\"in\":\"header\",\"required\":true,\"description\":\"Same UUID as the JSON body `eventId`. Persist it to deduplicate deliveries and correlate callbacks.\",\"schema\":{\"type\":\"string\",\"format\":\"uuid\"},\"example\":\"cf0ce51b-d74e-40d3-b177-1925ab4edc0c\"},{\"name\":\"X-HMAC-SHA256\",\"in\":\"header\",\"required\":true,\"description\":\"HMAC-SHA256 of the raw request body, encoded as Base64, using the webhook endpoint secret.\",\"schema\":{\"type\":\"string\"},\"example\":\"PLZ05+ixPce3G/cKhiausM7ZGbmpISyzcnP0ivaPju4=\"}] {\"content\":{\"application/json\":{\"schema\":{\"allOf\":[{\"$ref\":\"#/components/schemas/EventNotification\"},{\"type\":\"object\",\"properties\":{\"metadata\":{\"type\":\"object\",\"properties\":{\"payload\":{\"$ref\":\"#/components/schemas/DeliveryStatusUpdateEvent\"}}}}},{\"type\":\"object\",\"properties\":{\"eventType\":{\"type\":\"string\",\"example\":\"delivery.delivery_status_update\"}}},{\"type\":\"object\",\"required\":[\"eventId\",\"eventTime\",\"eventType\",\"metadata\"],\"properties\":{\"eventId\":{\"type\":\"string\"},\"eventTime\":{\"type\":\"string\"},\"eventType\":{\"type\":\"string\"},\"metadata\":{\"type\":\"object\",\"required\":[\"storeId\",\"applicationId\"],\"properties\":{\"storeId\":{\"type\":\"string\"},\"applicationId\":{\"type\":\"string\"},\"payload\":{\"type\":\"object\"}}}}}]},\"example\":{\"eventId\":\"cf0ce51b-d74e-40d3-b177-1925ab4edc0c\",\"eventTime\":\"2007-12-03T10:15:30+01:00\",\"eventType\":\"delivery.delivery_status_update\",\"metadata\":{\"storeId\":\"partner-store-123\",\"applicationId\":\"ad4ff59d-04c0-4c7d-8ca3-e3a673f8443d\",\"payload\":{}}}}}} {\"200\":{\"$ref\":\"#/components/responses/2XX\"}}","length":183},{"id":"webhook:requestDeliveryQuotesWebhook","type":"webhook","title":"Request delivery quotes webhook","url":"https://connect.tryotter.com/docs/api-reference/reference/request-delivery-quotes-webhook/","content":"requestDeliveryQuotesWebhook POST requestDeliveryQuotes delivery_webhooks Request delivery quotes webhook Scopes: [{\"name\":\"X-Event-Id\",\"in\":\"header\",\"required\":true,\"description\":\"Same UUID as the JSON body `eventId`. Persist it to deduplicate deliveries and correlate callbacks.\",\"schema\":{\"type\":\"string\",\"format\":\"uuid\"},\"example\":\"cf0ce51b-d74e-40d3-b177-1925ab4edc0c\"},{\"name\":\"X-HMAC-SHA256\",\"in\":\"header\",\"required\":true,\"description\":\"HMAC-SHA256 of the raw request body, encoded as Base64, using the webhook endpoint secret.\",\"schema\":{\"type\":\"string\"},\"example\":\"PLZ05+ixPce3G/cKhiausM7ZGbmpISyzcnP0ivaPju4=\"}] {\"content\":{\"application/json\":{\"schema\":{\"allOf\":[{\"$ref\":\"#/components/schemas/EventNotification\"},{\"type\":\"object\",\"properties\":{\"metadata\":{\"type\":\"object\",\"properties\":{\"payload\":{\"$ref\":\"#/components/schemas/RequestDeliveryQuoteEvent\"}}}}},{\"type\":\"object\",\"properties\":{\"eventType\":{\"type\":\"string\",\"example\":\"delivery.request_quote\"}}},{\"type\":\"object\",\"required\":[\"eventId\",\"eventTime\",\"eventType\",\"metadata\"],\"properties\":{\"eventId\":{\"type\":\"string\"},\"eventTime\":{\"type\":\"string\"},\"eventType\":{\"type\":\"string\"},\"metadata\":{\"type\":\"object\",\"required\":[\"storeId\",\"applicationId\"],\"properties\":{\"storeId\":{\"type\":\"string\"},\"applicationId\":{\"type\":\"string\"},\"payload\":{\"type\":\"object\"}}}}}]},\"example\":{\"eventId\":\"cf0ce51b-d74e-40d3-b177-1925ab4edc0c\",\"eventTime\":\"2007-12-03T10:15:30+01:00\",\"eventType\":\"delivery.request_quote\",\"metadata\":{\"storeId\":\"partner-store-123\",\"applicationId\":\"ad4ff59d-04c0-4c7d-8ca3-e3a673f8443d\",\"payload\":{}}}}}} {\"200\":{\"$ref\":\"#/components/responses/2XX\"}}","length":183},{"id":"webhook:acceptDeliveryWebhook","type":"webhook","title":"Accept delivery webhook","url":"https://connect.tryotter.com/docs/api-reference/reference/accept-delivery-webhook/","content":"acceptDeliveryWebhook POST acceptDelivery delivery_webhooks Accept delivery webhook Scopes: [{\"name\":\"X-Event-Id\",\"in\":\"header\",\"required\":true,\"description\":\"Same UUID as the JSON body `eventId`. Persist it to deduplicate deliveries and correlate callbacks.\",\"schema\":{\"type\":\"string\",\"format\":\"uuid\"},\"example\":\"cf0ce51b-d74e-40d3-b177-1925ab4edc0c\"},{\"name\":\"X-HMAC-SHA256\",\"in\":\"header\",\"required\":true,\"description\":\"HMAC-SHA256 of the raw request body, encoded as Base64, using the webhook endpoint secret.\",\"schema\":{\"type\":\"string\"},\"example\":\"PLZ05+ixPce3G/cKhiausM7ZGbmpISyzcnP0ivaPju4=\"}] {\"content\":{\"application/json\":{\"schema\":{\"allOf\":[{\"$ref\":\"#/components/schemas/EventNotification\"},{\"type\":\"object\",\"properties\":{\"metadata\":{\"type\":\"object\",\"properties\":{\"payload\":{\"$ref\":\"#/components/schemas/AcceptDeliveryEvent\"}}}}},{\"type\":\"object\",\"properties\":{\"eventType\":{\"type\":\"string\",\"example\":\"delivery.accept\"}}},{\"type\":\"object\",\"required\":[\"eventId\",\"eventTime\",\"eventType\",\"metadata\"],\"properties\":{\"eventId\":{\"type\":\"string\"},\"eventTime\":{\"type\":\"string\"},\"eventType\":{\"type\":\"string\"},\"metadata\":{\"type\":\"object\",\"required\":[\"storeId\",\"applicationId\"],\"properties\":{\"storeId\":{\"type\":\"string\"},\"applicationId\":{\"type\":\"string\"},\"payload\":{\"type\":\"object\"}}}}}]},\"example\":{\"eventId\":\"cf0ce51b-d74e-40d3-b177-1925ab4edc0c\",\"eventTime\":\"2007-12-03T10:15:30+01:00\",\"eventType\":\"delivery.accept\",\"metadata\":{\"storeId\":\"partner-store-123\",\"applicationId\":\"ad4ff59d-04c0-4c7d-8ca3-e3a673f8443d\",\"payload\":{}}}}}} {\"200\":{\"$ref\":\"#/components/responses/2XX\"}}","length":178},{"id":"webhook:cancelDeliveryWebhook","type":"webhook","title":"Cancel delivery webhook","url":"https://connect.tryotter.com/docs/api-reference/reference/cancel-delivery-webhook/","content":"cancelDeliveryWebhook POST cancelDelivery delivery_webhooks Cancel delivery webhook Scopes: [{\"name\":\"X-Event-Id\",\"in\":\"header\",\"required\":true,\"description\":\"Same UUID as the JSON body `eventId`. Persist it to deduplicate deliveries and correlate callbacks.\",\"schema\":{\"type\":\"string\",\"format\":\"uuid\"},\"example\":\"cf0ce51b-d74e-40d3-b177-1925ab4edc0c\"},{\"name\":\"X-HMAC-SHA256\",\"in\":\"header\",\"required\":true,\"description\":\"HMAC-SHA256 of the raw request body, encoded as Base64, using the webhook endpoint secret.\",\"schema\":{\"type\":\"string\"},\"example\":\"PLZ05+ixPce3G/cKhiausM7ZGbmpISyzcnP0ivaPju4=\"}] {\"content\":{\"application/json\":{\"schema\":{\"allOf\":[{\"$ref\":\"#/components/schemas/EventNotification\"},{\"type\":\"object\",\"properties\":{\"metadata\":{\"type\":\"object\",\"properties\":{\"payload\":{\"$ref\":\"#/components/schemas/CancelDeliveryEvent\"}}}}},{\"type\":\"object\",\"properties\":{\"eventType\":{\"type\":\"string\",\"example\":\"delivery.cancel\"}}},{\"type\":\"object\",\"required\":[\"eventId\",\"eventTime\",\"eventType\",\"metadata\"],\"properties\":{\"eventId\":{\"type\":\"string\"},\"eventTime\":{\"type\":\"string\"},\"eventType\":{\"type\":\"string\"},\"metadata\":{\"type\":\"object\",\"required\":[\"storeId\",\"applicationId\"],\"properties\":{\"storeId\":{\"type\":\"string\"},\"applicationId\":{\"type\":\"string\"},\"payload\":{\"type\":\"object\"}}}}}]},\"example\":{\"eventId\":\"cf0ce51b-d74e-40d3-b177-1925ab4edc0c\",\"eventTime\":\"2007-12-03T10:15:30+01:00\",\"eventType\":\"delivery.cancel\",\"metadata\":{\"storeId\":\"partner-store-123\",\"applicationId\":\"ad4ff59d-04c0-4c7d-8ca3-e3a673f8443d\",\"payload\":{}}}}}} {\"200\":{\"$ref\":\"#/components/responses/2XX\"}}","length":178},{"id":"webhook:updateDeliveryRequestWebhook","type":"webhook","title":"Update delivery request webhook","url":"https://connect.tryotter.com/docs/api-reference/reference/update-delivery-request-webhook/","content":"updateDeliveryRequestWebhook POST updateDeliveryRequest delivery_webhooks Update delivery request webhook Scopes: [{\"name\":\"X-Event-Id\",\"in\":\"header\",\"required\":true,\"description\":\"Same UUID as the JSON body `eventId`. Persist it to deduplicate deliveries and correlate callbacks.\",\"schema\":{\"type\":\"string\",\"format\":\"uuid\"},\"example\":\"cf0ce51b-d74e-40d3-b177-1925ab4edc0c\"},{\"name\":\"X-HMAC-SHA256\",\"in\":\"header\",\"required\":true,\"description\":\"HMAC-SHA256 of the raw request body, encoded as Base64, using the webhook endpoint secret.\",\"schema\":{\"type\":\"string\"},\"example\":\"PLZ05+ixPce3G/cKhiausM7ZGbmpISyzcnP0ivaPju4=\"}] {\"content\":{\"application/json\":{\"schema\":{\"allOf\":[{\"$ref\":\"#/components/schemas/EventNotification\"},{\"type\":\"object\",\"properties\":{\"metadata\":{\"type\":\"object\",\"properties\":{\"payload\":{\"$ref\":\"#/components/schemas/UpdateDeliveryRequestEvent\"}}}}},{\"type\":\"object\",\"properties\":{\"eventType\":{\"type\":\"string\",\"example\":\"delivery.update_request\"}}},{\"type\":\"object\",\"required\":[\"eventId\",\"eventTime\",\"eventType\",\"metadata\"],\"properties\":{\"eventId\":{\"type\":\"string\"},\"eventTime\":{\"type\":\"string\"},\"eventType\":{\"type\":\"string\"},\"metadata\":{\"type\":\"object\",\"required\":[\"storeId\",\"applicationId\"],\"properties\":{\"storeId\":{\"type\":\"string\"},\"applicationId\":{\"type\":\"string\"},\"payload\":{\"type\":\"object\"}}}}}]},\"example\":{\"eventId\":\"cf0ce51b-d74e-40d3-b177-1925ab4edc0c\",\"eventTime\":\"2007-12-03T10:15:30+01:00\",\"eventType\":\"delivery.update_request\",\"metadata\":{\"storeId\":\"partner-store-123\",\"applicationId\":\"ad4ff59d-04c0-4c7d-8ca3-e3a673f8443d\",\"payload\":{}}}}}} {\"200\":{\"$ref\":\"#/components/responses/2XX\"}}","length":183},{"id":"webhook:pingWebhook","type":"webhook","title":"Ping webhook","url":"https://connect.tryotter.com/docs/api-reference/reference/ping-webhook/","content":"pingWebhook POST ping ping_webhooks Ping webhook Used to validate the integration without side effects Scopes: [{\"name\":\"X-Event-Id\",\"in\":\"header\",\"required\":true,\"description\":\"Same UUID as the JSON body `eventId`. Persist it to deduplicate deliveries and correlate callbacks.\",\"schema\":{\"type\":\"string\",\"format\":\"uuid\"},\"example\":\"cf0ce51b-d74e-40d3-b177-1925ab4edc0c\"},{\"name\":\"X-HMAC-SHA256\",\"in\":\"header\",\"required\":true,\"description\":\"HMAC-SHA256 of the raw request body, encoded as Base64, using the webhook endpoint secret.\",\"schema\":{\"type\":\"string\"},\"example\":\"PLZ05+ixPce3G/cKhiausM7ZGbmpISyzcnP0ivaPju4=\"}] {\"content\":{\"application/json\":{\"schema\":{\"allOf\":[{\"$ref\":\"#/components/schemas/EventNotification\"},{\"type\":\"object\",\"properties\":{\"metadata\":{\"type\":\"object\",\"properties\":{\"payload\":{\"$ref\":\"#/components/schemas/PingEvent\"}}}}},{\"type\":\"object\",\"properties\":{\"eventType\":{\"type\":\"string\",\"example\":\"ping.ping\"}}},{\"type\":\"object\",\"required\":[\"eventId\",\"eventTime\",\"eventType\",\"metadata\"],\"properties\":{\"eventId\":{\"type\":\"string\"},\"eventTime\":{\"type\":\"string\"},\"eventType\":{\"type\":\"string\"},\"metadata\":{\"type\":\"object\",\"required\":[\"storeId\",\"applicationId\"],\"properties\":{\"storeId\":{\"type\":\"string\"},\"applicationId\":{\"type\":\"string\"},\"payload\":{\"type\":\"object\"}}}}}]},\"example\":{\"eventId\":\"cf0ce51b-d74e-40d3-b177-1925ab4edc0c\",\"eventTime\":\"2007-12-03T10:15:30+01:00\",\"eventType\":\"ping.ping\",\"metadata\":{\"storeId\":\"partner-store-123\",\"applicationId\":\"ad4ff59d-04c0-4c7d-8ca3-e3a673f8443d\",\"payload\":{}}}}}} {\"200\":{\"$ref\":\"#/components/responses/2XX\"}}","length":181},{"id":"schema:StoreId","type":"schema","title":"StoreId","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"string\",\"description\":\"The unique identifier of the store in your app. This ID, along with the `Application ID`, will be used to match the correct store when performing operations. It cannot be longer than 255 characters and must only contain printable ASCII characters. During on-boarding, this ID will be similar to `onboarding:905bb725-b141-4a9b-832a-1f254f772c94` (where the UUID is the Internal Store ID). During off-boarding, this field will be filled with the last known Store ID, or with an empty string, in case none is found. In that case, please fall back to the provided `internalStoreId` (a.k.a. Sku-Sku ID).\",\"example\":\"partner-store-unique-identifier\"}","length":104},{"id":"schema:SourceExternalIdentifiers","type":"schema","title":"SourceExternalIdentifiers","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"nullable\":true,\"properties\":{\"id\":{\"type\":\"string\",\"description\":\"Unique ID for the order that was placed.\",\"example\":\"69f60a06-c335-46d9-b5a1-97f1a211c514\"},\"friendlyId\":{\"type\":\"string\",\"description\":\"ID used for driver pickup and restaurant management.\",\"example\":\"ABCDE\"},\"source\":{\"type\":\"string\",\"description\":\"Describes the source of the order, typically from a food ordering marketplace.\",\"example\":\"ubereats\"},\"sourceType\":{\"type\":\"string\",\"description\":\"source type of the order\",\"enum\":[\"POINT_OF_SALE\",\"ORDERING_MARKETPLACE\",\"AGGREGATOR\",\"CUSTOMER_INTERACTION\"]},\"sourceExternalIdentifiers\":{\"nullable\":true,\"$ref\":\"#/components/schemas/SourceExternalIdentifiers\",\"type\":\"object\"}},\"description\":\"The external identifiers.\"}","length":85},{"id":"schema:OrderExternalIdentifiers","type":"schema","title":"OrderExternalIdentifiers","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"friendlyId\",\"id\"],\"type\":\"object\",\"properties\":{\"id\":{\"type\":\"string\",\"description\":\"Unique ID for the order that was placed.\",\"example\":\"69f60a06-c335-46d9-b5a1-97f1a211c514\"},\"friendlyId\":{\"type\":\"string\",\"description\":\"ID used for driver pickup and restaurant management.\",\"example\":\"ABCDE\"},\"source\":{\"type\":\"string\",\"nullable\":true,\"description\":\"Describes the source of the order, typically from a food ordering marketplace.\",\"example\":\"ubereats\"},\"sourceType\":{\"type\":\"string\",\"nullable\":true,\"description\":\"source type of the order\",\"enum\":[\"POINT_OF_SALE\",\"ORDERING_MARKETPLACE\",\"AGGREGATOR\",\"CUSTOMER_INTERACTION\"]},\"sourceExternalIdentifiers\":{\"nullable\":true,\"$ref\":\"#/components/schemas/SourceExternalIdentifiers\",\"type\":\"object\"}},\"description\":\"The external identifiers.\"}","length":91},{"id":"schema:ItemModifier","type":"schema","title":"ItemModifier","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"quantity\"],\"type\":\"object\",\"properties\":{\"quantity\":{\"minimum\":1,\"maximum\":1000,\"type\":\"integer\",\"description\":\"The number of times the modifier was applied to the given item.\",\"format\":\"int32\",\"example\":1},\"skuPrice\":{\"type\":\"number\",\"nullable\":true,\"description\":\"The stored sku price of this item\",\"readOnly\":true,\"example\":1},\"id\":{\"type\":\"string\",\"nullable\":true,\"description\":\"The unique ID of the modifier product.\",\"example\":\"d7a21692-9195-43aa-a58f-5395bba8a804\"},\"lineItemId\":{\"type\":\"string\",\"nullable\":true,\"description\":\"The unique ID of the instance of a modifier in an order. Instances of the same modifier across different orders will have different line item IDs. Multiple instances of the same modifier in one order will have different line item IDs if their modifiers are different.\",\"readOnly\":true,\"example\":\"2f91f9f3-2d7e-4898-ae81-00fe06ed7dbf\"},\"skuId\":{\"type\":\"string\",\"nullable\":true,\"description\":\"sku ID of the item.\",\"example\":\"867b8fdc-cf7b-4fc3-b7e0-4c7b68d8b1cc\"},\"name\":{\"type\":\"string\",\"nullable\":true,\"description\":\"The name of the modifier as displayed to the customer.\",\"example\":\"Avocado\"},\"price\":{\"type\":\"number\",\"nullable\":true,\"description\":\"The unit price of the modifier (the price for a single application of the modifier, **not** multiplied by `quantity`), in the major unit of the order's `currencyCode`.\",\"example\":1},\"groupName\":{\"type\":\"string\",\"nullable\":true,\"description\":\"The parent group of the modifier item\",\"example\":\"Add ons\"},\"groupId\":{\"type\":\"string\",\"nullable\":true,\"description\":\"The unique ID of the parent group\",\"example\":\"fb52b138-7ac4-42c1-bfd8-664d57113a41\"},\"stationId\":{\"type\":\"string\",\"nullable\":true,\"description\":\"The ID of the station the modifier item is assigned to.\",\"readOnly\":true,\"example\":\"a49cbd3e-94e2-462d-a6de-1985e5d98d1c\"},\"modifiers\":{\"type\":\"array\",\"nullable\":true,\"description\":\"Nested modifiers applied to the item.\",\"maxItems\":100,\"items\":{\"$ref\":\"#/components/schemas/ItemModifier\"}}}}","length":268},{"id":"schema:Item","type":"schema","title":"Item","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"quantity\"],\"type\":\"object\",\"properties\":{\"quantity\":{\"minimum\":1,\"maximum\":1000,\"type\":\"integer\",\"description\":\"The quantity of the item ordered by the customer.\",\"format\":\"int32\",\"example\":1},\"skuPrice\":{\"type\":\"number\",\"nullable\":true,\"description\":\"The stored sku price of this item\",\"readOnly\":true,\"example\":5.9},\"id\":{\"type\":\"string\",\"nullable\":true,\"description\":\"The unique ID of the item.\",\"example\":\"33e0418f-3d56-4360-ba03-18fc5f8844a3\"},\"lineItemId\":{\"type\":\"string\",\"nullable\":true,\"description\":\"The unique ID of the instance of an item in an order. Instances of the same item across different orders will have different line item IDs. Multiple instances of the same item in one order will have different line item IDs if their modifiers are different.\",\"readOnly\":true,\"example\":\"2f91f9f3-2d7e-4898-ae81-00fe06ed7dbf\"},\"skuId\":{\"type\":\"string\",\"nullable\":true,\"description\":\"sku ID of the item.\",\"example\":\"867b8fdc-cf7b-4fc3-b7e0-4c7b68d8b1cc\"},\"name\":{\"type\":\"string\",\"nullable\":true,\"description\":\"The name of the item as displayed to the customer.\",\"example\":\"Juicy Cheeseburger\"},\"note\":{\"type\":\"string\",\"nullable\":true,\"description\":\"An optional item-level note provided by the customer.\",\"example\":\"Please cook to well done!\"},\"categoryId\":{\"deprecated\":true,\"type\":\"string\",\"nullable\":true,\"description\":\"The unique ID of the category of this item.\",\"example\":\"303de078-870d-4349-928b-946869d4d69b\"},\"internalCategoryId\":{\"type\":\"string\",\"nullable\":true,\"description\":\"Otter's internal identifier for the item's category\",\"example\":\"76a66bba-48fb-4bac-80ee-2616a5ca1ab9\"},\"categoryName\":{\"deprecated\":true,\"type\":\"string\",\"nullable\":true,\"description\":\"The name of the category of this item.\",\"example\":\"Burgers\"},\"internalCategoryName\":{\"type\":\"string\",\"nullable\":true,\"description\":\"Otter's internal name for the item's category\",\"example\":\"Burgers\"},\"stationId\":{\"type\":\"string\",\"nullable\":true,\"description\":\"The ID of the station the item is assigned to.\",\"readOnly\":true,\"example\":\"5247b8a1-77de-4844-b024-cb59fcec59bd\"},\"price\":{\"type\":\"number\",\"nullable\":true,\"description\":\"The unit price of the item (the price for a single unit, **not** multiplied by `quantity`), in the major unit of the order's `currencyCode`. The order's `subtotal` is the sum of item and modifier prices across the line items.\",\"example\":5.9},\"modifiers\":{\"type\":\"array\",\"nullable\":true,\"description\":\"Modifiers to the base item.\",\"maxItems\":100,\"items\":{\"$ref\":\"#/components/schemas/ItemModifier\"}}}}","length":339},{"id":"schema:PersonalIdentifiers","type":"schema","title":"PersonalIdentifiers","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"nullable\":true,\"properties\":{\"taxIdentificationNumber\":{\"type\":\"string\",\"nullable\":true,\"description\":\"Person tax identification number.\",\"example\":1234567890},\"serviceProviderId\":{\"type\":\"string\",\"nullable\":true,\"description\":\"External service provider ID i.e. Courier Id.\",\"example\":\"12345ba6-789e-123f-4e56-d78db90d123b\"}},\"description\":\"The person's personal identifiers (e.g. tax identification number).\"}","length":48},{"id":"schema:Person","type":"schema","title":"Person","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"nullable\":true,\"properties\":{\"name\":{\"type\":\"string\",\"nullable\":true,\"description\":\"The person's name as it should be displayed.\",\"example\":\"Jane Doe\",\"maxLength\":255},\"phone\":{\"type\":\"string\",\"nullable\":true,\"description\":\"The person's phone number.\",\"example\":\"+1-555-555-5555\",\"maxLength\":25},\"phoneCode\":{\"type\":\"string\",\"nullable\":true,\"description\":\"A code or extension of the phone number.\",\"example\":\"111 11 111\",\"maxLength\":25},\"email\":{\"type\":\"string\",\"nullable\":true,\"description\":\"The person's email address.\",\"example\":\"email@email.com\"},\"personalIdentifiers\":{\"$ref\":\"#/components/schemas/PersonalIdentifiers\"}},\"description\":\"The recipient information.\"}","length":88},{"id":"schema:Courier","type":"schema","title":"Courier","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"nullable\":true,\"properties\":{\"name\":{\"type\":\"string\",\"description\":\"The person's name as it should be displayed.\",\"nullable\":true,\"example\":\"Jane Doe\"},\"phone\":{\"type\":\"string\",\"description\":\"The person's phone number.\",\"nullable\":true,\"example\":\"+1-555-555-5555\"},\"phoneCode\":{\"type\":\"string\",\"nullable\":true,\"description\":\"A code or extension of the phone number.\",\"example\":\"111 11 111\"},\"email\":{\"type\":\"string\",\"description\":\"The person's email address.\",\"nullable\":true,\"example\":\"email@email.com\"},\"personalIdentifiers\":{\"$ref\":\"#/components/schemas/PersonalIdentifiers\"}},\"description\":\"Details about the delivery courier.\"}","length":81},{"id":"schema:Location","type":"schema","title":"Location","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"latitude\",\"longitude\"],\"type\":\"object\",\"nullable\":true,\"properties\":{\"latitude\":{\"type\":\"number\",\"description\":\"The latitude of the location.\",\"format\":\"double\",\"example\":38.8977},\"longitude\":{\"type\":\"number\",\"description\":\"The longitude of the location.\",\"format\":\"double\",\"example\":77.0365}},\"description\":\"Latitude and longitude of the address.\"}","length":42},{"id":"schema:Address","type":"schema","title":"Address","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"nullable\":true,\"properties\":{\"fullAddress\":{\"type\":\"string\",\"nullable\":true,\"description\":\"Full, human comprehensible address. It is usually formatted in the order appropriate for your locale.\",\"example\":\"123 Sample Street Ste 100, San Francisco, CA 94103\"},\"postalCode\":{\"type\":\"string\",\"description\":\"Postal code of the address.\",\"example\":\"20500\"},\"city\":{\"type\":\"string\",\"description\":\"The city/town portion of the address.\",\"example\":\"Washington\"},\"state\":{\"type\":\"string\",\"description\":\"Highest administrative subdivision which is used for postal addresses of a country or region. For example, this can be a state, a province, or a prefecture.\",\"example\":\"DC\"},\"countryCode\":{\"type\":\"string\",\"description\":\"CLDR country code. See http://cldr.unicode.org/\",\"example\":\"US\"},\"addressLines\":{\"type\":\"array\",\"nullable\":true,\"description\":\"Address lines (e.g. street, PO Box, or company name) or the full single line address (e.g. street, city, state, country, zip).\",\"example\":[\"1600 Pennsylvania Avenue NW\",\"123 Sample Street Ste 100, San Francisco, CA 94103\"],\"items\":{\"type\":\"string\"}},\"linesOfAddress\":{\"type\":\"array\",\"nullable\":true,\"deprecated\":true,\"description\":\"Deprecated: use addressLines. Address lines (e.g. street, PO Box, or company name) or the full single line address (e.g. street, city, state, country, zip).\",\"example\":[\"1600 Pennsylvania Avenue NW\",\"123 Sample Street Ste 100, San Francisco, CA 94103\"],\"items\":{\"type\":\"string\"}},\"location\":{\"$ref\":\"#/components/schemas/Location\"}},\"description\":\"Order delivery address.\"}","length":211},{"id":"schema:SignatureRequirement","type":"schema","title":"SignatureRequirement","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"nullable\":true,\"properties\":{\"enabled\":{\"type\":\"boolean\",\"description\":\"Marks the signature requirement as required.\",\"example\":true},\"collectSignerName\":{\"type\":\"boolean\",\"description\":\"Whether the signer's name should be collected.\",\"example\":true},\"collectSignerRelationship\":{\"type\":\"boolean\",\"description\":\"Whether the signer's relationship with the intended recipient should be collected.\",\"example\":true}},\"description\":\"Enables and configure the signature requirement.\"}","length":62},{"id":"schema:PictureRequirement","type":"schema","title":"PictureRequirement","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"nullable\":true,\"properties\":{\"enabled\":{\"type\":\"boolean\",\"description\":\"Marks the picture requirement as required.\",\"example\":true}},\"description\":\"Enables and configure the picture requirement.\"}","length":26},{"id":"schema:VerificationRequirements","type":"schema","title":"VerificationRequirements","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"nullable\":true,\"properties\":{\"signatureRequirement\":{\"$ref\":\"#/components/schemas/SignatureRequirement\"},\"pictureRequirement\":{\"$ref\":\"#/components/schemas/PictureRequirement\"}},\"description\":\"Verification requirements for the delivery.\"}","length":23},{"id":"schema:DropoffInstructions","type":"schema","title":"DropoffInstructions","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"nullable\":true,\"properties\":{\"dropoffType\":{\"type\":\"string\",\"description\":\"The drop-off type for the delivery.\",\"enum\":[\"MEET_AT_DOOR\",\"LEAVE_AT_DOOR\",\"MEET_IN_LOBBY\"]},\"verificationRequirements\":{\"$ref\":\"#/components/schemas/VerificationRequirements\"}},\"description\":\"Requirements to verify the completion of the delivery.\"}","length":36},{"id":"schema:DeliveryInfo","type":"schema","title":"DeliveryInfo","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"nullable\":true,\"properties\":{\"courier\":{\"$ref\":\"#/components/schemas/Courier\"},\"destination\":{\"$ref\":\"#/components/schemas/Address\"},\"licensePlate\":{\"type\":\"string\",\"nullable\":true,\"description\":\"License plate of a vehicle used by the courier.\",\"example\":\"ABC 123\"},\"makeModel\":{\"type\":\"string\",\"nullable\":true,\"description\":\"Make and model of a vehicle used by the courier.\",\"example\":\"Honda CR-V\"},\"lastKnownLocation\":{\"$ref\":\"#/components/schemas/Location\"},\"dropoffInstructions\":{\"$ref\":\"#/components/schemas/DropoffInstructions\"},\"note\":{\"type\":\"string\",\"nullable\":true,\"description\":\"Special delivery instructions, if any.\",\"example\":\"Gate code 123\"}},\"description\":\"Information on order's delivery process.\"}","length":84},{"id":"schema:OrderTotal","type":"schema","title":"OrderTotal","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"subtotal\"],\"type\":\"object\",\"properties\":{\"subtotal\":{\"type\":\"number\",\"description\":\"The order's calculated subtotal: the sum of all item and modifier prices **before** tax, tips, fees, and discounts are applied. This is the value the platform computes from the line items.\\n\\nAll amounts in this object are expressed in the major unit of the order's `currencyCode` (for example `11.97` means 11 dollars and 97 cents), never in minor units (cents).\",\"example\":11.97},\"claimedSubtotal\":{\"type\":\"number\",\"nullable\":true,\"description\":\"The subtotal as claimed by the order source (the ordering marketplace), which is **not guaranteed to match** the calculated `subtotal`. When you send an order, set this only if the source reports a subtotal that may differ from the sum of the line items; otherwise omit it and `subtotal` is used. Downstream reconciliation and reporting use this to surface discrepancies between what the source claimed and what the items add up to.\",\"example\":11.97},\"discount\":{\"type\":\"number\",\"nullable\":true,\"description\":\"The total discount applied to the order, represented as a **negative** value (a discount reduces what the customer pays), e.g. `-1.10`. On input either sign is accepted — the platform normalizes the value to negative (it takes the absolute value and negates it) — but responses always return it negative. This is a single aggregate figure; to break a discount down by who funded it (restaurant, marketplace, voucher, promotion, operator, or loyalty) use `orderTotalV2` instead.\",\"example\":-1.1},\"tax\":{\"type\":\"number\",\"nullable\":true,\"description\":\"Total tax paid by the customer for this order. This is an aggregate; for a per-line tax / VAT breakdown use `orderTotalV2`.\",\"example\":1.1},\"tip\":{\"type\":\"number\",\"nullable\":true,\"description\":\"Total tip paid by the customer. This is an aggregate that does not distinguish a tip destined for the restaurant from a tip destined for the delivery courier — `orderTotalV2` splits those into `tipForRestaurant` and `tipForServiceProviderCourier`.\",\"example\":2},\"deliveryFee\":{\"type\":\"number\",\"nullable\":true,\"description\":\"Total delivery fee paid by the customer. This is an aggregate that does not distinguish a fee for store-provided delivery from a fee for marketplace-provided delivery — `orderTotalV2` splits those into `feeForRestaurantProvidedDelivery` and `feeForServiceProviderDelivery`.\",\"example\":5},\"total\":{\"type\":\"number\",\"nullable\":true,\"description\":\"The grand total: everything paid by the customer for this order (subtotal + tax + tip + fees − discounts). This is the amount used as the customer-facing order value in receipts, reporting, and reconciliation.\",\"example\":19.07},\"couponCode\":{\"type\":\"string\",\"nullable\":true,\"description\":\"Coupon code applied to the order. When an order carries multiple coupon codes they are joined into this single string with the pipe character (`|`) as a separator (for example `SAVE5|FREESHIP`). To send or receive coupon codes as a structured list, use `orderTotalV2.customerTotal.couponCodes`.\",\"example\":\"VWXYZ98765\"}},\"description\":\"Flat, customer-facing breakdown of an order's monetary values (V1).\\n\\n`orderTotal` captures only what the customer was charged, as a small set of aggregate figures. It cannot express per-line taxes, the source of a discount, the split of tips/delivery fees between the store and the marketplace, or the store's net payout and the marketplace's charges. For any of those, prefer the richer `orderTotalV2`.\\n\\nWhen creating or updating an order you must supply **at least one** of `orderTotal` or `orderTotalV2`. You may send both; if you do, `orderTotalV2` takes precedence for the financial breakdown and the `orderTotal` aggregates are checked against it for consistency. All values are in the major unit of the order's `currencyCode`.\"}","length":603},{"id":"schema:SimpleFinanceLine","type":"schema","title":"SimpleFinanceLine","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"subType\",\"name\",\"value\"],\"type\":\"object\",\"properties\":{\"subType\":{\"type\":\"string\",\"nullable\":false,\"enum\":[\"VALUE\",\"TAX\",\"VALUE_WITH_TAX\",\"VAT\"],\"description\":\"type of the finance line.\"},\"name\":{\"type\":\"string\",\"nullable\":false,\"description\":\"name of the finance line.\",\"example\":\"sales tax.\"},\"value\":{\"type\":\"number\",\"nullable\":false,\"description\":\"money amount.\",\"example\":3.4}},\"description\":\"simple finance line.\"}","length":56},{"id":"schema:CompositeFinanceLine","type":"schema","title":"CompositeFinanceLine","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"breakdown\"],\"type\":\"object\",\"properties\":{\"breakdown\":{\"type\":\"array\",\"minItems\":1,\"description\":\"Breakdown values for the finance line.\",\"items\":{\"$ref\":\"#/components/schemas/SimpleFinanceLine\"}}},\"description\":\"composite finance line can represent a value, tax and VAT for a given line as a list of SimpleFinanceLine objects\"}","length":49},{"id":"schema:FinancialData","type":"schema","title":"FinancialData","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"foodSales\"],\"type\":\"object\",\"properties\":{\"foodSales\":{\"nullable\":false,\"description\":\"Breakdown of the total value of items within the order.\",\"allOf\":[{\"$ref\":\"#/components/schemas/CompositeFinanceLine\"}],\"type\":\"object\"},\"feeForRestaurantProvidedDelivery\":{\"nullable\":true,\"description\":\"Extra charge to the customer when order is delivered by the store itself.\",\"allOf\":[{\"$ref\":\"#/components/schemas/CompositeFinanceLine\"}],\"type\":\"object\"},\"restaurantFundedDiscount\":{\"nullable\":true,\"description\":\"Discount funded by the restaurant.\",\"allOf\":[{\"$ref\":\"#/components/schemas/CompositeFinanceLine\"}],\"type\":\"object\"},\"voucherDiscount\":{\"nullable\":true,\"description\":\"Discount provided by voucher.\",\"allOf\":[{\"$ref\":\"#/components/schemas/CompositeFinanceLine\"}],\"type\":\"object\"},\"promotionDiscount\":{\"nullable\":true,\"description\":\"Discount provided by item promotion.\",\"allOf\":[{\"$ref\":\"#/components/schemas/CompositeFinanceLine\"}],\"type\":\"object\"},\"operatorDiscount\":{\"nullable\":true,\"description\":\"Discount provided by operator when the order was placed.\",\"allOf\":[{\"$ref\":\"#/components/schemas/CompositeFinanceLine\"}],\"type\":\"object\"},\"loyaltyDiscount\":{\"nullable\":true,\"description\":\"Discount provided by loyalty programs.\",\"allOf\":[{\"$ref\":\"#/components/schemas/CompositeFinanceLine\"}],\"type\":\"object\"},\"tipForRestaurant\":{\"nullable\":true,\"description\":\"Tip for the restaurant.\",\"allOf\":[{\"$ref\":\"#/components/schemas/CompositeFinanceLine\"}],\"type\":\"object\"},\"adjustments\":{\"nullable\":true,\"description\":\"Any adjustments that may happen to the order total value.\",\"allOf\":[{\"$ref\":\"#/components/schemas/CompositeFinanceLine\"}],\"type\":\"object\"},\"packingFee\":{\"nullable\":true,\"description\":\"Fee charged to the customer for the process of packing and fulfilling the order.\",\"allOf\":[{\"$ref\":\"#/components/schemas/CompositeFinanceLine\"}],\"type\":\"object\"},\"bagFee\":{\"nullable\":true,\"description\":\"Fee charged to the customer for providing bags for the order.\",\"allOf\":[{\"$ref\":\"#/components/schemas/CompositeFinanceLine\"}],\"type\":\"object\"},\"serviceProviderDiscount\":{\"nullable\":true,\"description\":\"Discount funded by the service provider (order source).\",\"allOf\":[{\"$ref\":\"#/components/schemas/CompositeFinanceLine\"}],\"type\":\"object\"},\"tipForServiceProviderCourier\":{\"nullable\":true,\"description\":\"Tip for the courier from the service provider.\",\"allOf\":[{\"$ref\":\"#/components/schemas/CompositeFinanceLine\"}],\"type\":\"object\"},\"feeForServiceProviderDelivery\":{\"nullable\":true,\"description\":\"Fee charged to the customer for a delivery provided by the service provider.\",\"allOf\":[{\"$ref\":\"#/components/schemas/CompositeFinanceLine\"}],\"type\":\"object\"},\"smallOrderFee\":{\"nullable\":true,\"description\":\"Fee charged to the customer when the order value is less than the minimum value.\",\"allOf\":[{\"$ref\":\"#/components/schemas/CompositeFinanceLine\"}],\"type\":\"object\"},\"serviceFee\":{\"nullable\":true,\"description\":\"Any service fees charged by the service provider to the customer.\",\"allOf\":[{\"$ref\":\"#/components/schemas/CompositeFinanceLine\"}],\"type\":\"object\"},\"otherFee\":{\"nullable\":true,\"description\":\"All the extra costs that the customer has to pay, are different from tips, delivery fees, bag fees, packing fees, and service fees.\",\"allOf\":[{\"$ref\":\"#/components/schemas/CompositeFinanceLine\"}],\"type\":\"object\"},\"netPayout\":{\"nullable\":true,\"description\":\"The net payout received by the store.\",\"allOf\":[{\"$ref\":\"#/components/schemas/CompositeFinanceLine\"}],\"type\":\"object\"},\"couponCodes\":{\"nullable\":true,\"type\":\"array\",\"items\":{\"type\":\"string\"},\"description\":\"Any codes entered by the customer at order checkout.\",\"example\":[\"TACOWED5OFF\"]}},\"description\":\"Breakdown of order values. Represents total values, fees, discounts, and any possible adjustments that may happen in the order value.\\n\\nBreakdown lists can be used to represent aggregate values (e.g. order total value) or, when available, can accurately represent the values of each item/fee/tax/charges related to the order.\\n\\nAll objects in breakdown lists have a required property \\\"subType\\\". Allowed values are:\\n\\n**VALUE**: represent the net value of the order/item/fee. Should be used in the following cases:\\n - when the amount does not contain taxes or VAT\\n - when tax/VAT is a known value, in that case, the list must contain an object with subtype TAX or VAT representing this value.\\n\\n**TAX**: represent the tax value for the order/item/fee. Should be used when tax amount is available, in that case, this information should be part of the breakdown list with the \\\"VALUE\\\" as the net amount, example below:\\n\\n\\n ```\\n \\\"breakdown\\\": [\\n {\\n \\\"name\\\": \\\"Item 1\\\",\\n \\\"value\\\": 10,\\n \\\"subType\\\": \\\"VALUE\\\"\\n },\\n {\\n \\\"name\\\": \\\"Item 1 - Tax\\\",\\n \\\"value\\\": 2,\\n \\\"subType\\\": \\\"TAX\\\"\\n }\\n ]\\n ```\\n\\n\\n**VAT**: represents the amount for value-added tax. Should be used when the order/item/fee contains VAT. In that case, this information should be part of the breakdown list with the \\\"VALUE\\\" as net amount, example below:\\n\\n\\n ```\\n \\\"breakdown\\\": [\\n {\\n \\\"name\\\": \\\"Item 1\\\",\\n \\\"value\\\": 12,\\n \\\"subType\\\": \\\"VALUE\\\"\\n },\\n {\\n \\\"name\\\": \\\"Item 1 - Tax\\\",\\n \\\"value\\\": 2,\\n \\\"subType\\\": \\\"VAT\\\"\\n }\\n ]\\n ```\\n\\n\\n**VALUE_WITH_TAX**: represents the gross value of the order/item/fee. Should be used when the value includes tax/VAT and values related to taxation are not available.\\n\\n\\n ```\\n \\\"breakdown\\\": [\\n {\\n \\\"name\\\": \\\"Item 1\\\",\\n \\\"value\\\": 12,\\n \\\"subType\\\": \\\"VALUE_WITH_TAX\\\"\\n }\\n ]\\n ```\"}","length":761},{"id":"schema:CustomerPaymentV2","type":"schema","title":"CustomerPaymentV2","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"nullable\":true,\"properties\":{\"customerPaymentDue\":{\"type\":\"number\",\"nullable\":true,\"description\":\"The portion of the overall order cost that will be collected when the order is delivered, or when picked up by the customer at the store. This field should not be set if the order was pre-paid.\",\"example\":1},\"customerPrepayment\":{\"type\":\"number\",\"nullable\":true,\"description\":\"The portion of the overall order cost that was paid upfront by the customer (online payment), with the remaining portion in the customerPaymentDue. In most cases the order value will be covered entirely by prepayment or entirely by payment_due. But in some cases mixing is allowed.\",\"example\":1},\"customerAmountToReturn\":{\"type\":\"number\",\"nullable\":true,\"description\":\"Change (cash back) to be returned to the customer by the courier or store when the order has payment due value.\\n\\n Scenario:\\n 1. Customer places an order for $7.50.\\n 2. In the service app, after selecting Cash as payment type, the customer is presented with an additional field to indicate that order will be paid with a single $20 bill.\\n 3. When the order is delivered, the courier should have $12.50 in cash on hand to complete the transaction.\\n\",\"example\":1},\"paymentDueToRestaurant\":{\"type\":\"number\",\"nullable\":true,\"description\":\"The portion of the overall order cost that was received directly by restaurant/store when the order is delivered or picked up. Should be used when customerPaymentDue is set. If payment due is entirely received by the store, customerPaymentDue and paymentDueToRestaurant will have the same value.\",\"example\":1}},\"description\":\"Details about customer payment.\"}","length":276},{"id":"schema:Payout","type":"schema","title":"Payout","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"nullable\":true,\"properties\":{\"payoutFromServiceProvider\":{\"type\":\"number\",\"nullable\":true,\"description\":\"Amount the store is paid out by the order source (the ordering marketplace the order came from). For marketplace orders this is usually the customer total minus the marketplace's `serviceProviderCharge` deductions.\",\"example\":1},\"payoutFrom3rdParty\":{\"type\":\"number\",\"nullable\":true,\"description\":\"Amount the store is paid out by a third-party organization involved in the order (for example a separate payment or delivery aggregator), when applicable.\",\"example\":1},\"cashPayout\":{\"type\":\"number\",\"nullable\":true,\"description\":\"Amount the store effectively keeps from cash collected directly from the customer at pickup or delivery (cash never flows through the marketplace).\",\"example\":1}},\"description\":\"Breakdown of the net payout the store receives for this order, by source of the payout. The sum of these fields represents the money the store ultimately nets; pair it with `serviceProviderCharge` to reconcile against the customer-facing `customerTotal`. Amounts are in the major unit of the order's `currencyCode`.\"}","length":170},{"id":"schema:ServiceProviderCharge","type":"schema","title":"ServiceProviderCharge","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"nullable\":true,\"properties\":{\"commission\":{\"$ref\":\"#/components/schemas/CompositeFinanceLine\",\"nullable\":true,\"description\":\"Commission charged by the order source (the ordering marketplace / service provider) for facilitating the sale — typically the largest deduction from the store's revenue. Expressed as a positive amount that the marketplace keeps.\",\"type\":\"object\"},\"processingFee\":{\"$ref\":\"#/components/schemas/CompositeFinanceLine\",\"nullable\":true,\"description\":\"Payment-processing fee retained by the service provider for handling the customer's payment.\",\"type\":\"object\"},\"salesTaxWithheld\":{\"$ref\":\"#/components/schemas/CompositeFinanceLine\",\"nullable\":true,\"description\":\"Sales tax that the marketplace collects from the customer and remits to the tax authority on the store's behalf, withholding it from the payout. Use this to reconcile the tax in `customerTotal` against what the store actually nets.\",\"type\":\"object\"},\"deliveryFeeForRestaurant\":{\"$ref\":\"#/components/schemas/CompositeFinanceLine\",\"nullable\":true,\"description\":\"Delivery fee the service provider bills to the restaurant (as opposed to the delivery fee charged to the customer) when the marketplace provides delivery.\",\"type\":\"object\"},\"advertisingFee\":{\"$ref\":\"#/components/schemas/CompositeFinanceLine\",\"nullable\":true,\"description\":\"Advertising / marketing fee charged by the service provider for promoting the store on the marketplace.\",\"type\":\"object\"},\"chargesAdjustments\":{\"$ref\":\"#/components/schemas/CompositeFinanceLine\",\"nullable\":true,\"description\":\"Adjustments the service provider applies to its charges for this order (corrections, credits, or extra deductions). May be positive or negative.\",\"type\":\"object\"},\"otherFees\":{\"$ref\":\"#/components/schemas/CompositeFinanceLine\",\"nullable\":true,\"description\":\"Any other fees deducted by the service provider that do not fit the categories above.\",\"type\":\"object\"}},\"description\":\"Breakdown of the charges the order source (the ordering marketplace / service provider) deducts from or bills to the store for this order. These are **not** charges paid by the customer — they reduce the store's gross revenue. Each line is a `CompositeFinanceLine` so the value can be split into net value, tax, and VAT. Together with `payout`, this object lets finance, BI, and reporting tools reconcile customer-facing revenue (`customerTotal`) against what the store ultimately nets.\"}","length":327},{"id":"schema:OrderTotalV2","type":"schema","title":"OrderTotalV2","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"customerTotal\"],\"type\":\"object\",\"nullable\":true,\"properties\":{\"customerTotal\":{\"nullable\":false,\"description\":\"The customer perspective: every charge, fee, tax, and discount that makes up what the customer was billed. This is the only required part of `orderTotalV2`. See `FinancialData` for the full list of line types and how the `breakdown`/`subType` mechanism encodes value vs. tax vs. VAT.\",\"allOf\":[{\"$ref\":\"#/components/schemas/FinancialData\"}],\"type\":\"object\"},\"customerPayment\":{\"nullable\":true,\"description\":\"The cash-flow perspective: how the `customerTotal` was actually settled — how much was prepaid online, how much is still collectable on delivery/pickup, how much of that is collected directly by the store, and any cash change owed back to the customer. The amounts and payment methods here must be consistent with the top-level `customerPayments` array on the order.\",\"allOf\":[{\"$ref\":\"#/components/schemas/CustomerPaymentV2\"}],\"type\":\"object\"},\"payout\":{\"nullable\":true,\"description\":\"The store-settlement perspective: a breakdown of the net payout the store receives for this order, split by who pays it out (the marketplace, a third party, or cash collected directly). Provide it once payout information is known during the order lifecycle.\",\"allOf\":[{\"$ref\":\"#/components/schemas/Payout\"}],\"type\":\"object\"},\"serviceProviderCharge\":{\"nullable\":true,\"description\":\"The marketplace-deduction perspective: the charges the order source (the ordering marketplace / service provider) takes from or bills to the store for this order, such as commission, payment processing, withheld sales tax, advertising, and delivery fees billed to the restaurant. These reduce the store's gross revenue and, together with `payout`, let downstream finance/BI tools reconcile customer revenue against what the store nets.\",\"allOf\":[{\"$ref\":\"#/components/schemas/ServiceProviderCharge\"}],\"type\":\"object\"}},\"description\":\"Richer, line-itemized breakdown of an order's monetary values (V2).\\n\\n`orderTotalV2` is the preferred way to describe order economics. Where the V1 `orderTotal` exposes only flat customer-facing aggregates, V2 captures four distinct perspectives, each as its own object:\\n\\n- **`customerTotal`** — what the customer was charged (food, fees, taxes,\\n discounts, tips), with per-line tax/VAT detail.\\n\\n- **`customerPayment`** — how that total was settled (prepaid vs. collectable,\\n cash change, amount collected directly by the store).\\n\\n- **`payout`** — what the store actually receives.\\n- **`serviceProviderCharge`** — what the marketplace deducts (commission,\\n processing, withholdings, etc.).\\n\\n\\nSign conventions: charges the customer pays are **positive**; discounts are **negative**. All amounts are in the major unit of the order's `currencyCode`.\\n\\nWhen creating or updating an order you must supply **at least one** of `orderTotal` or `orderTotalV2`. You may send both; when both are present `orderTotalV2` takes precedence for the financial breakdown. In that case the platform also performs a **soft consistency check** between the V1 aggregates and the V2 line items (within a ±0.01 tolerance): `total` against the sum of the customer-charge lines, `tax` against the sum of all tax lines, `discount` against the funded-discount lines, `deliveryFee` against the delivery-fee lines, and `tip` against the tip lines. A mismatch is logged/recorded for monitoring but does **not** reject the request.\"}","length":511},{"id":"schema:RecordProviderType","type":"schema","title":"RecordProviderType","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"string\",\"enum\":[\"ALLINPAY\",\"CHECKOUT\",\"CSS\",\"MERCADO_PAGO\",\"OLIVENETWORKS\",\"SHOUQIANBA\",\"STRIPE\",\"UNIONPAY\",\"VAN_DAOU\",\"VAN_JTNET\",\"VAN_KICC\",\"VAN_KIS\",\"VAN_KOVAN\",\"VAN_KSNET\",\"VAN_NICE\",\"VAN_SMARTRO\",\"UNKNOWN\"],\"example\":\"STRIPE\",\"description\":\"The type of payment provider.\"}","length":31},{"id":"schema:RecordPaymentType","type":"schema","title":"RecordPaymentType","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"string\",\"enum\":[\"ACH_CREDIT\",\"ACH_DEBIT\",\"ACSS_DEBIT\",\"ALIPAY_MINIAPP\",\"ALI_PAY\",\"BACS_DEBIT\",\"BANK_TRANSFER\",\"BECS_DEBIT\",\"BOLETO\",\"CARD\",\"CARD_PRESENT\",\"CASH\",\"CHECK\",\"CHECKOUT_SESSION\",\"ETC\",\"EXTERNAL_CASH_BALANCE\",\"GIFT_CARD\",\"INTERNAL_CASH_BALANCE\",\"KAKAO_PAY\",\"LIABILITY_BALANCE\",\"LINKED_BANK_ACCOUNT\",\"NAVER_PAY\",\"PIX\",\"QRCODE\",\"QRCODE_ALIPAY\",\"QRCODE_WECHAT\",\"SEPA_DEBIT\",\"SPEI_BANK_TRANSFER\",\"WALLET\",\"WECHAT_PAY\",\"UNKNOWN\"],\"example\":\"CARD\",\"description\":\"The type of payment method.\"}","length":45},{"id":"schema:CardBrandType","type":"schema","title":"CardBrandType","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"string\",\"enum\":[\"UNKNOWN\",\"AMEX\",\"DINERS_CLUB\",\"DISCOVER\",\"JCB\",\"MASTERCARD\",\"UNION_PAY\",\"VISA\",\"GIROCARD\",\"EFTPOS_AU\",\"INTERAC\"],\"description\":\"The brand of the card.\",\"example\":\"VISA\"}","length":25},{"id":"schema:CardFundingType","type":"schema","title":"CardFundingType","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"string\",\"enum\":[\"UNKNOWN\",\"CREDIT\",\"DEBIT\",\"PREPAID\"],\"description\":\"The funding type of the card.\",\"example\":\"CREDIT\"}","length":19},{"id":"schema:CardWalletType","type":"schema","title":"CardWalletType","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"string\",\"enum\":[\"UNKNOWN\",\"APPLE_PAY\",\"GOOGLE_PAY\"],\"description\":\"The type of wallet associated with the card.\",\"example\":\"APPLE_PAY\"}","length":20},{"id":"schema:PaymentDetailsCard","type":"schema","title":"PaymentDetailsCard","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"description\":\"Details of a card payment method.\",\"properties\":{\"brandType\":{\"$ref\":\"#/components/schemas/CardBrandType\"},\"expiration\":{\"type\":\"object\",\"properties\":{\"year\":{\"type\":\"integer\",\"description\":\"The expiration year of the card.\",\"example\":2025},\"month\":{\"type\":\"integer\",\"description\":\"The expiration month of the card.\",\"example\":12}}},\"fundingType\":{\"$ref\":\"#/components/schemas/CardFundingType\"},\"walletType\":{\"$ref\":\"#/components/schemas/CardWalletType\"},\"lastFour\":{\"type\":\"string\",\"description\":\"The last four digits of the card.\",\"example\":\"1234\"},\"walletLastFour\":{\"type\":\"string\",\"description\":\"The last four digits of the wallet account.\",\"example\":\"5678\"},\"authorizationCode\":{\"type\":\"string\",\"description\":\"The authorization code for the card.\",\"example\":\"auth_code_123\"},\"applicationPreferredName\":{\"type\":\"string\",\"description\":\"The preferred name of the application.\",\"example\":\"MyApp\"},\"fingerprint\":{\"type\":\"string\",\"description\":\"The fingerprint of the card.\",\"example\":\"fingerprint_abc123\"},\"readMethod\":{\"type\":\"string\",\"description\":\"The method used to read the card.\",\"example\":\"chip\"}}}","length":142},{"id":"schema:MandateStatus","type":"schema","title":"MandateStatus","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"string\",\"enum\":[\"ACTIVE\",\"INACTIVE\",\"PENDING\"],\"description\":\"The status of the mandate.\",\"example\":\"ACTIVE\"}","length":16},{"id":"schema:PaymentDetailsBacs","type":"schema","title":"PaymentDetailsBacs","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"description\":\"Details of a BACS payment method in the UK.\",\"properties\":{\"mandateStatus\":{\"$ref\":\"#/components/schemas/MandateStatus\"},\"lastFour\":{\"type\":\"string\",\"description\":\"The last four digits of the BACS account.\",\"example\":\"9876\"},\"sortCode\":{\"type\":\"string\",\"description\":\"The sort code of the BACS account.\",\"example\":\"12-34-56\"},\"mandateId\":{\"type\":\"string\",\"description\":\"The mandate ID for the BACS account.\",\"example\":\"mandate_123\"},\"reference\":{\"type\":\"string\",\"description\":\"The reference for the BACS payment.\",\"example\":\"reference_abc\"},\"url\":{\"type\":\"string\",\"description\":\"The URL for the BACS payment details.\",\"example\":\"http://example.com/bacs\"}}}","length":90},{"id":"schema:PaymentDetailsAcss","type":"schema","title":"PaymentDetailsAcss","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"description\":\"Details of an ACSS payment method in Canada.\",\"properties\":{\"mandateStatus\":{\"$ref\":\"#/components/schemas/MandateStatus\"},\"acceptedAt\":{\"type\":\"string\",\"format\":\"date-time\",\"description\":\"The timestamp when the mandate was accepted.\",\"example\":\"2023-01-01T12:00:00.000Z\"},\"lastFour\":{\"type\":\"string\",\"description\":\"The last four digits of the ACSS account.\",\"example\":\"6543\"},\"transitNumber\":{\"type\":\"string\",\"description\":\"The transit number of the ACSS account.\",\"example\":\"11001\"},\"institutionNumber\":{\"type\":\"string\",\"description\":\"The institution number of the ACSS account.\",\"example\":\"001\"},\"bankName\":{\"type\":\"string\",\"description\":\"The name of the bank.\",\"example\":\"Bank of Examples\"},\"mandateId\":{\"type\":\"string\",\"description\":\"The mandate ID for the ACSS account.\",\"example\":\"acss_mandate_456\"},\"transactionType\":{\"type\":\"string\",\"description\":\"The type of transaction.\",\"example\":\"recurring\"},\"intervalDescription\":{\"type\":\"string\",\"description\":\"The description of the transaction interval.\",\"example\":\"monthly\"}}}","length":135},{"id":"schema:PaymentDetailsBecs","type":"schema","title":"PaymentDetailsBecs","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"description\":\"Details of a BECS payment method in Australia.\",\"properties\":{\"mandateStatus\":{\"$ref\":\"#/components/schemas/MandateStatus\"},\"lastFour\":{\"type\":\"string\",\"description\":\"The last four digits of the BECS account.\",\"example\":\"3210\"},\"bsbNumber\":{\"type\":\"string\",\"description\":\"The BSB number of the BECS account.\",\"example\":\"062-001\"},\"mandateId\":{\"type\":\"string\",\"description\":\"The mandate ID for the BECS account.\",\"example\":\"becs_mandate_789\"},\"url\":{\"type\":\"string\",\"description\":\"The URL for the BECS payment details.\",\"example\":\"http://example.com/becs\"}}}","length":77},{"id":"schema:PaymentDetailsSepa","type":"schema","title":"PaymentDetailsSepa","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"description\":\"Details of a SEPA payment method in EU countries.\",\"properties\":{\"mandateStatus\":{\"$ref\":\"#/components/schemas/MandateStatus\"},\"lastFour\":{\"type\":\"string\",\"description\":\"The last four digits of the SEPA account.\",\"example\":\"4321\"},\"branchCode\":{\"type\":\"string\",\"description\":\"The branch code of the SEPA account.\",\"example\":\"branch_001\"},\"bankCode\":{\"type\":\"string\",\"description\":\"The bank code of the SEPA account.\",\"example\":\"bank_001\"},\"countryCode\":{\"type\":\"string\",\"description\":\"The country code of the SEPA account.\",\"example\":\"DE\"},\"mandateId\":{\"type\":\"string\",\"description\":\"The mandate ID for the SEPA account.\",\"example\":\"sepa_mandate_012\"},\"reference\":{\"type\":\"string\",\"description\":\"The reference for the SEPA payment.\",\"example\":\"reference_xyz\"},\"url\":{\"type\":\"string\",\"description\":\"The URL for the SEPA payment details.\",\"example\":\"http://example.com/sepa\"}}}","length":118},{"id":"schema:AccountHolderType","type":"schema","title":"AccountHolderType","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"string\",\"enum\":[\"INDIVIDUAL\",\"COMPANY\"],\"description\":\"The type of account holder.\",\"example\":\"INDIVIDUAL\"}","length":16},{"id":"schema:AccountType","type":"schema","title":"AccountType","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"string\",\"enum\":[\"CHECKING\",\"SAVINGS\"],\"description\":\"The type of ACH account.\",\"example\":\"CHECKING\"}","length":15},{"id":"schema:PaymentDetailsAch","type":"schema","title":"PaymentDetailsAch","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"description\":\"Details of a debit ACH payment method in the US.\",\"properties\":{\"accountHolderType\":{\"$ref\":\"#/components/schemas/AccountHolderType\"},\"accountType\":{\"$ref\":\"#/components/schemas/AccountType\"},\"mandateStatus\":{\"$ref\":\"#/components/schemas/MandateStatus\"},\"lastFour\":{\"type\":\"string\",\"description\":\"The last four digits of the ACH account.\",\"example\":\"7890\"},\"routingNumber\":{\"type\":\"string\",\"description\":\"The routing number of the ACH account.\",\"example\":\"123456789\"},\"bankName\":{\"type\":\"string\",\"description\":\"The name of the bank.\",\"example\":\"Example Bank\"},\"mandateId\":{\"type\":\"string\",\"description\":\"The mandate ID for the ACH account.\",\"example\":\"ach_mandate_345\"}}}","length":90},{"id":"schema:PaymentRecord","type":"schema","title":"PaymentRecord","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"description\":\"Represents the details and metadata of a payment method used in transactions.\",\"properties\":{\"otterPaymentRecordId\":{\"type\":\"string\",\"description\":\"The identifier for the payment record in the Otter system, for reference.\",\"example\":\"otter_123456789\"},\"recordProviderType\":{\"description\":\"The type of payment provider.\",\"$ref\":\"#/components/schemas/RecordProviderType\"},\"recordPaymentType\":{\"description\":\"The type of payment method.\",\"$ref\":\"#/components/schemas/RecordPaymentType\"},\"paymentRecordId\":{\"type\":\"string\",\"description\":\"The identifier for the payment record from the payment provider.\",\"example\":\"pm_123456789\"},\"payerId\":{\"type\":\"string\",\"description\":\"The identifier for the payer from the payment provider.\",\"example\":\"payer_123456789\"},\"balanceTransactionId\":{\"type\":\"string\",\"description\":\"The balance transaction ID from the payment provider.\",\"example\":\"ext_bt_123456789\"},\"paymentDetails\":{\"description\":\"One of the possible payment method details, depending on the payment method type.\",\"oneOf\":[{\"$ref\":\"#/components/schemas/PaymentDetailsCard\"},{\"$ref\":\"#/components/schemas/PaymentDetailsBacs\"},{\"$ref\":\"#/components/schemas/PaymentDetailsAcss\"},{\"$ref\":\"#/components/schemas/PaymentDetailsBecs\"},{\"$ref\":\"#/components/schemas/PaymentDetailsSepa\"},{\"$ref\":\"#/components/schemas/PaymentDetailsAch\"}]}}}","length":157},{"id":"schema:LoyaltyInfo","type":"schema","title":"LoyaltyInfo","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"nullable\":true,\"description\":\"The customer's loyalty information.\",\"properties\":{\"hasMembershipPass\":{\"type\":\"boolean\",\"description\":\"Indicates if the customer has a membership pass.\",\"example\":true}}}","length":29},{"id":"schema:CustomerPayment","type":"schema","title":"CustomerPayment","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"paymentMethod\",\"processingStatus\",\"value\"],\"type\":\"object\",\"properties\":{\"value\":{\"type\":\"number\",\"description\":\"The portion of the overall amount that needs to be paid.\",\"example\":2},\"processingStatus\":{\"type\":\"string\",\"description\":\"The processing status of the payment. (PROCESSED is only valid when the payment method is CARD)\",\"enum\":[\"COLLECTABLE\",\"PROCESSED\"]},\"paymentMethod\":{\"type\":\"string\",\"description\":\"The method of payment.\",\"enum\":[\"CASH\",\"CARD\",\"UNKNOWN\",\"OTHER\",\"CHEQUE\",\"GIFT_CARD\"]},\"paymentAuthorizer\":{\"type\":\"string\",\"description\":\"A payment system type responsible for a card transaction (containing information for payment network and payment type).\",\"nullable\":true,\"enum\":[\"AMEX\",\"APPLE_PAY_AMEX\",\"APPLE_PAY_MASTERCARD\",\"APPLE_PAY_VISA\",\"BANRICOMPRAS\",\"BANRICOMPRAS_DEBIT\",\"CARNET\",\"CHEF_CARD\",\"DEBIT\",\"DINERS\",\"DISCOVER\",\"ELO\",\"ELO_DEBIT\",\"GER_CC_CREDITO\",\"GOODCARD\",\"GOOGLE_PAY_ELO\",\"GOOGLE_PAY_MASTERCARD\",\"GOOGLE_PAY_VISA\",\"HIPERCARD\",\"IFOOD_CORP\",\"LOOP_CLUB\",\"MASTERCARD\",\"MASTERCARD_DEBIT\",\"MASTERCARD_MAESTRO\",\"MOVILE_PAY\",\"MOVILE_PAY_AMEX\",\"MOVILE_PAY_DINERS\",\"MOVILE_PAY_ELO\",\"MOVILE_PAY_HIPERCARD\",\"MOVILE_PAY_MASTERCARD\",\"MOVILE_PAY_VISA\",\"NUGO\",\"NUTRICARD_REFEICAO_E_ALIMENTACAO\",\"OTHER_TYPE\",\"PAYPAL\",\"PIX\",\"PSE\",\"QR_CODE\",\"RAPPI_PAY\",\"TERMINAL_BANCARIA\",\"UNKNOWN_TYPE\",\"VALE_ALELO\",\"VALE_BEN_VIS\",\"VALE_COOPER_CARD\",\"VALE_GREEN_CARD_CARD\",\"VALE_GREEN_CARD_PAPEL\",\"VALE_REFEISUL\",\"VALE_SODEXO\",\"VALE_TICKET_RESTAURANTE\",\"VALE_VEROCARD\",\"VALE_VR_SMART\",\"VERDECARD\",\"VISA\",\"VISA_DEBIT\",\"VISA_ELECTORN\"]},\"cardInfo\":{\"nullable\":true,\"deprecated\":true,\"$ref\":\"#/components/schemas/CardInfo\",\"type\":\"object\"},\"externalPaymentType\":{\"type\":\"string\",\"description\":\"External payment type string. Should be only used if not mapped by any value of paymentAuthorizer, and it's value is OTHER_TYPE.\",\"nullable\":true},\"paymentRecords\":{\"type\":\"array\",\"nullable\":true,\"description\":\"[WIP - in development, not supported yet] List of payment records, including method and card details and ids from payment processing entities.\",\"items\":{\"$ref\":\"#/components/schemas/PaymentRecord\"}},\"loyaltyInfo\":{\"$ref\":\"#/components/schemas/LoyaltyInfo\"}}}","length":227},{"id":"schema:FulfillmentInfo","type":"schema","title":"FulfillmentInfo","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"nullable\":true,\"properties\":{\"pickupTime\":{\"type\":\"string\",\"nullable\":true,\"description\":\"Time (in UTC) specified by the provider when the courier or customer is expected to pick up the order.\",\"format\":\"date-time\",\"example\":\"2007-12-03T09:15:30.000Z\"},\"estimatedPickupTime\":{\"type\":\"string\",\"nullable\":true,\"description\":\"Time (in UTC) estimated by the platform when the courier or customer is likely to pick up the order. This estimation takes into account preparation time, order readiness, and other logistical factors.\",\"format\":\"date-time\",\"example\":\"2007-12-03T09:15:30.000Z\"},\"deliveryTime\":{\"type\":\"string\",\"nullable\":true,\"description\":\"Estimated time (in UTC) when the order is expected to be delivered. This should be filled in if FulfillmentMode is delivery.\",\"format\":\"date-time\",\"example\":\"2007-12-03T09:15:30.000Z\"},\"fulfillmentMode\":{\"type\":\"string\",\"description\":\"How the order is expected to be fulfilled:\\n- `DELIVERY` — delivered by a courier provided by the order source (the ordering marketplace).\\n- `RESTAURANT_DELIVERY` — delivered by the store's own courier.\\n- `PICKUP` — collected by the customer at the store.\\n- `DINE_IN` — eaten at the store.\\n- `DRIVE_THROUGH` — collected by the customer at a drive-through.\",\"default\":\"DELIVERY\",\"enum\":[\"DELIVERY\",\"RESTAURANT_DELIVERY\",\"PICKUP\",\"DINE_IN\",\"DRIVE_THROUGH\"]},\"schedulingType\":{\"type\":\"string\",\"nullable\":true,\"description\":\"Describes whether this order should be cooked as soon as possible, or some time in the future. Please use the pickupTime and/or deliveryTime to indicate when. If no scheduling type is provided, we assume the order should be prepared as soon as possible.\",\"enum\":[\"ASAP\",\"FIXED_TIME\"]},\"courierStatus\":{\"type\":\"string\",\"nullable\":true,\"description\":\"The current status of the courier, progressing in order:\\n- `COURIER_ASSIGNED` — a courier has been assigned to the order.\\n- `COURIER_ON_ROUTE_TO_PICKUP` — the courier is heading to the store.\\n- `COURIER_ARRIVED` — the courier has arrived at / checked in to the store.\\n- `COURIER_PICKED_UP_FOOD` — the courier has the food and is heading to the\\n customer.\\n\\n- `COURIER_COMPLETED` — the courier has dropped off the order.\",\"enum\":[\"COURIER_ASSIGNED\",\"COURIER_ON_ROUTE_TO_PICKUP\",\"COURIER_ARRIVED\",\"COURIER_PICKED_UP_FOOD\",\"COURIER_COMPLETED\"]},\"tableIdentifier\":{\"type\":\"string\",\"nullable\":true,\"description\":\"The table identification for dine-in orders.\",\"example\":\"R-45\"}},\"description\":\"Information on order fulfillment.\"}","length":346},{"id":"schema:PromotionDetails","type":"schema","title":"PromotionDetails","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"nullable\":true,\"description\":\"Order promotion details.\",\"properties\":{\"externalId\":{\"type\":\"string\",\"description\":\"External promotion identifier.\"},\"name\":{\"type\":\"string\",\"description\":\"Promotion name.\",\"example\":\"20% off, up to $5\"},\"value\":{\"type\":\"number\",\"description\":\"Promotion value.\",\"example\":2}}}","length":39},{"id":"schema:PreparationTime","type":"schema","title":"PreparationTime","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"nullable\":true,\"description\":\"Preparation time information for an order.\",\"properties\":{\"estimatedPreparationTime\":{\"type\":\"string\",\"description\":\"Preparation time estimated by the order provider. Use the Standard ISO 8601 Duration format (E.g. PT1H30M for 1 hour, 30 minutes).\",\"example\":\"PT30M\"}}}","length":46},{"id":"schema:Order","type":"schema","title":"Order","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"currencyCode\",\"externalIdentifiers\",\"status\"],\"type\":\"object\",\"properties\":{\"externalIdentifiers\":{\"description\":\"Identifiers that tie this order back to your system and to the source it originated from (marketplace, aggregator, POS). Used to correlate the order across platforms.\",\"allOf\":[{\"$ref\":\"#/components/schemas/OrderExternalIdentifiers\"}]},\"currencyCode\":{\"maxLength\":3,\"minLength\":3,\"type\":\"string\",\"description\":\"The 3-letter currency code (ISO 4217) used for **all** monetary values in this order (item prices, modifier prices, and every amount in `orderTotal` / `orderTotalV2`). All amounts are expressed in the major unit of this currency (for example `12.50`), never in minor units (cents).\",\"example\":\"EUR\"},\"status\":{\"type\":\"string\",\"description\":\"The current status of the order. When creating an order this is typically `NEW_ORDER` (awaiting confirmation) or `CONFIRMED`. `UNKNOWN` is returned only when the status cannot be mapped.\",\"enum\":[\"NEW_ORDER\",\"CONFIRMED\",\"PICKED_UP\",\"CANCELED\",\"FULFILLED\",\"PREPARED\",\"REJECTED\",\"PREVISIT_COMPLETED\",\"PREVISIT_NO_SHOW\",\"UNKNOWN\"]},\"items\":{\"type\":\"array\",\"description\":\"The items ordered by the customer, including their modifiers. If you send an order with an empty list, the platform creates a single placeholder \\\"Custom item\\\" priced at the order subtotal.\",\"maxItems\":100,\"items\":{\"$ref\":\"#/components/schemas/Item\"}},\"orderedAt\":{\"type\":\"string\",\"nullable\":true,\"description\":\"The date (in UTC) when the order was placed by the customer.\",\"format\":\"date-time\",\"example\":\"2007-12-03T09:15:30.000Z\"},\"customer\":{\"description\":\"The customer who placed the order.\",\"allOf\":[{\"$ref\":\"#/components/schemas/Person\"}]},\"customerNote\":{\"type\":\"string\",\"nullable\":true,\"description\":\"An order-level note provided by the customer.\",\"example\":\"Please include extra napkins!\"},\"deliveryInfo\":{\"$ref\":\"#/components/schemas/DeliveryInfo\"},\"orderTotal\":{\"nullable\":true,\"description\":\"Flat, customer-facing financial breakdown (V1). At least one of `orderTotal` or `orderTotalV2` is required. Prefer `orderTotalV2` for new integrations.\",\"allOf\":[{\"$ref\":\"#/components/schemas/OrderTotal\"}],\"type\":\"object\"},\"orderTotalV2\":{\"nullable\":true,\"description\":\"Richer, line-itemized financial breakdown (V2), covering the customer charges, how they were settled, the store payout, and the marketplace charges. At least one of `orderTotal` or `orderTotalV2` is required; if both are sent, `orderTotalV2` takes precedence for the financial breakdown.\",\"allOf\":[{\"$ref\":\"#/components/schemas/OrderTotalV2\"}],\"type\":\"object\"},\"customerPayments\":{\"type\":\"array\",\"nullable\":true,\"description\":\"How the customer paid, as one entry per payment portion (amount, method, and processing status). These entries must be consistent with the amounts and methods described in `orderTotalV2.customerPayment` when V2 is used.\",\"items\":{\"$ref\":\"#/components/schemas/CustomerPayment\"}},\"fulfillmentInfo\":{\"$ref\":\"#/components/schemas/FulfillmentInfo\"},\"promotionsDetails\":{\"type\":\"array\",\"nullable\":true,\"description\":\"[WIP - in development, not supported yet] Details about the promotions applied to this order. The sum of these values should equal the sum of the order's discounts.\",\"items\":{\"$ref\":\"#/components/schemas/PromotionDetails\"}},\"preparationTime\":{\"nullable\":true,\"$ref\":\"#/components/schemas/PreparationTime\",\"type\":\"object\"}},\"description\":\"An order placed by a customer.\\n\\nOrders are pushed into Otter by ordering marketplaces / order sources and read back (including merchant-side detail) via the Orders Manager endpoints. The same `Order` object is used as the create/update request body, as the GET response, and as the payload of the order webhooks.\\n\\nMonetary values: every amount on an order uses the major unit of `currencyCode`. The financial breakdown is carried in `orderTotal` (V1, flat aggregates) and/or `orderTotalV2` (V2, line-itemized) — at least one of the two must be provided on create/update; if both are sent, `orderTotalV2` takes precedence for the financial breakdown.\"}","length":555},{"id":"schema:OrderReference","type":"schema","title":"OrderReference","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"externalIdentifiers\",\"storeId\"],\"type\":\"object\",\"properties\":{\"externalIdentifiers\":{\"$ref\":\"#/components/schemas/OrderExternalIdentifiers\"},\"storeId\":{\"type\":\"string\",\"description\":\"The identifier of the store.\",\"example\":\"ckdss-store-id\"}},\"description\":\"An order reference.\"}","length":32},{"id":"schema:ErrorDetail","type":"schema","title":"ErrorDetail","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"attribute\":{\"type\":\"string\",\"description\":\"The error attribute.\",\"example\":\"Order Currency Code\"},\"message\":{\"type\":\"string\",\"description\":\"The error detail description.\",\"example\":\"Order Currency Code must be exactly 3 characters\"}},\"description\":\"The error detail response object.\"}","length":39},{"id":"schema:ErrorMessage","type":"schema","title":"ErrorMessage","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"message\":{\"type\":\"string\",\"description\":\"The error description.\",\"example\":\"The request body is invalid.\"},\"details\":{\"type\":\"array\",\"description\":\"The error details.\",\"items\":{\"$ref\":\"#/components/schemas/ErrorDetail\"}}},\"description\":\"The error response object.\"}","length":34},{"id":"schema:OrderStatusUpdateRequest","type":"schema","title":"OrderStatusUpdateRequest","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"orderStatus\"],\"type\":\"object\",\"properties\":{\"orderStatus\":{\"type\":\"string\",\"description\":\"The requested status to transition the order to.\",\"enum\":[\"PREPARED\",\"CANCELED\",\"FULFILLED\"]}},\"description\":\"The request to change an order status.\"}","length":35},{"id":"schema:OrderCustomerPaymentUpdateRequest","type":"schema","title":"OrderCustomerPaymentUpdateRequest","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"currencyCode\",\"customerPayment\"],\"type\":\"object\",\"properties\":{\"currencyCode\":{\"maxLength\":3,\"minLength\":3,\"type\":\"string\",\"description\":\"The 3-letter currency code (ISO 4217) to use for all monetary values in this order.\",\"example\":\"EUR\"},\"customerPayment\":{\"type\":\"array\",\"description\":\"The requested customer payment to transition the order to.\",\"items\":{\"$ref\":\"#/components/schemas/CustomerPayment\"}},\"orderTotal\":{\"nullable\":true,\"$ref\":\"#/components/schemas/OrderTotal\",\"type\":\"object\"},\"orderTotalsV2\":{\"nullable\":true,\"$ref\":\"#/components/schemas/OrderTotalV2\",\"type\":\"object\"}},\"description\":\"The request to update customer payment for an order.\"}","length":89},{"id":"schema:RequiredDeliveryInfo","type":"schema","title":"RequiredDeliveryInfo","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"courier\":{\"$ref\":\"#/components/schemas/Courier\"},\"destination\":{\"$ref\":\"#/components/schemas/Address\"},\"licensePlate\":{\"type\":\"string\",\"nullable\":true,\"description\":\"License plate of a vehicle used by the courier.\",\"example\":\"ABC 123\"},\"makeModel\":{\"type\":\"string\",\"nullable\":true,\"description\":\"Make and model of a vehicle used by the courier.\",\"example\":\"Honda CR-V\"},\"lastKnownLocation\":{\"$ref\":\"#/components/schemas/Location\"},\"dropoffInstructions\":{\"$ref\":\"#/components/schemas/DropoffInstructions\"},\"note\":{\"type\":\"string\",\"nullable\":true,\"description\":\"Special delivery instructions, if any.\",\"example\":\"Gate code 123\"}},\"description\":\"Information on order's delivery process.\"}","length":83},{"id":"schema:OrderDeliveryInfoUpdateRequest","type":"schema","title":"OrderDeliveryInfoUpdateRequest","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"deliveryInfo\"],\"type\":\"object\",\"properties\":{\"deliveryInfo\":{\"$ref\":\"#/components/schemas/RequiredDeliveryInfo\"}},\"description\":\"The request to update an order delivery info status.\"}","length":27},{"id":"schema:UploadPastOrdersRequest","type":"schema","title":"UploadPastOrdersRequest","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"orders\"],\"type\":\"object\",\"properties\":{\"orders\":{\"type\":\"array\",\"description\":\"The past orders you are trying to upload\",\"maxItems\":100,\"items\":{\"$ref\":\"#/components/schemas/Order\"}}},\"description\":\"The request to create past orders (read only).\"}","length":36},{"id":"schema:UploadPastOrdersResponse","type":"schema","title":"UploadPastOrdersResponse","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"orderReferences\"],\"type\":\"object\",\"properties\":{\"orderReferences\":{\"type\":\"array\",\"description\":\"References for orders that were successfully uploaded.\",\"items\":{\"$ref\":\"#/components/schemas/OrderReference\"}}},\"description\":\"The response to create a past order (read only).\"}","length":36},{"id":"schema:OrderFeed","type":"schema","title":"OrderFeed","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"orders\"],\"type\":\"object\",\"properties\":{\"orders\":{\"type\":\"array\",\"description\":\"Array of Orders\",\"items\":{\"$ref\":\"#/components/schemas/Order\"}},\"offsetToken\":{\"type\":\"string\",\"description\":\"Opaque token used to fetch the following page. If not set, no more orders are available.\",\"example\":\"H12MAF2fFaFFFa\"}},\"description\":\"An order feed response\"}","length":48},{"id":"schema:ManagerOrderCancelDetails","type":"schema","title":"ManagerOrderCancelDetails","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"cancelSource\"],\"type\":\"object\",\"properties\":{\"cancelSource\":{\"type\":\"string\",\"description\":\"Source of the order cancellation\",\"enum\":[\"UNKNOWN\",\"OPERATOR\",\"SERVICE_PROVIDER\"]}},\"description\":\"Details about a canceled manager order\"}","length":31},{"id":"schema:ManagerOrderIssue","type":"schema","title":"ManagerOrderIssue","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"code\"],\"type\":\"object\",\"properties\":{\"code\":{\"type\":\"string\",\"description\":\"The specific issues with this item\",\"enum\":[\"UNKNOWN\",\"MENU_RESOLUTION_FAILED\",\"NO_SUPPORTED_POS\",\"VALIDATION_ONLY\",\"POS_VENDOR_ERROR\",\"INTERNAL_ERROR\",\"MISCONFIGURED_INTEGRATION\",\"CANCEL_FAILED\"],\"example\":\"MENU_RESOLUTION_FAILED\"},\"description\":{\"type\":\"string\",\"description\":\"A friendly description describing what went wrong\",\"example\":\"Order contains unreconciled items\"}},\"description\":\"Issue codes for issues encountered when processing a manager order\"}","length":56},{"id":"schema:ManagerItemIssue","type":"schema","title":"ManagerItemIssue","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"code\"],\"type\":\"object\",\"properties\":{\"code\":{\"type\":\"string\",\"description\":\"The error code indicating the type of error\",\"enum\":[\"UNKNOWN\",\"ITEM_MISMATCH\",\"INCOMPLETE_MENU\",\"NO_PARENT_ENTITY\",\"MULTIPLE_PARENT_ENTITIES\",\"MISCONFIGURED_INTEGRATION\",\"INVALID_PARENT_ENTITY_SETUP\",\"CATEGORY_MISSING\",\"EXTERNAL_MODIFIER_GROUP_MISSING\",\"INTERNAL_MODIFIER_GROUP_MISSING\"],\"example\":\"ITEM_MISMATCH\"},\"description\":{\"type\":\"string\",\"description\":\"A friendly description describing what went wrong\",\"example\":\"Item not found\"}},\"description\":\"A detailed issue encountered with this item or modifier\"}","length":58},{"id":"schema:ManagerItemIssues","type":"schema","title":"ManagerItemIssues","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"externalId\":{\"type\":\"string\",\"description\":\"External id of the item\",\"example\":\"external-item-id\"},\"itemIssues\":{\"type\":\"array\",\"description\":\"The specific issues with this item\",\"items\":{\"$ref\":\"#/components/schemas/ManagerItemIssue\"}}},\"description\":\"Manager item or modifier issues\"}","length":40},{"id":"schema:ManagerOrderIssues","type":"schema","title":"ManagerOrderIssues","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"orderIssues\":{\"type\":\"array\",\"description\":\"The specific issues with this order\",\"items\":{\"$ref\":\"#/components/schemas/ManagerOrderIssue\"}},\"itemIssues\":{\"type\":\"array\",\"description\":\"The specific issues with individual items or modifiers on this order\",\"items\":{\"$ref\":\"#/components/schemas/ManagerItemIssues\"}}},\"description\":\"Manager order issues\"}","length":47},{"id":"schema:OrderWithManagerInfo","type":"schema","title":"OrderWithManagerInfo","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"order\",\"injectionState\",\"injectionEvent\"],\"type\":\"object\",\"properties\":{\"order\":{\"$ref\":\"#/components/schemas/Order\"},\"injectionState\":{\"type\":\"string\",\"description\":\"The current state of injecting this order into the store's POS / merchant system. Notable values: `PENDING` (injection in progress), `SUCCEEDED` / `MANUAL_INJECTION_SUCCEEDED` (order reached the POS), `SUCCEEDED_WITH_UNLINKED_ITEM` (injected but some items could not be matched to the POS catalog), `MANUAL_INJECTION_REQUIRED` / `FAILED_ATTEMPT` (needs attention), and the `ORDER_CANCELED` / `ORDER_REJECTED` family for cancellation/rejection outcomes.\",\"enum\":[\"UNKNOWN\",\"PENDING\",\"SUCCEEDED\",\"FAILED_ATTEMPT\",\"MANUAL_INJECTION_SUCCEEDED\",\"MANUAL_INJECTION_REQUIRED\",\"SUCCEEDED_WITH_UNLINKED_ITEM\",\"ORDER_CANCELED\",\"ORDER_CANCEL_FAILED\",\"ORDER_REJECTED\",\"ORDER_REJECT_FAILED\",\"RE_INJECTION_REQUESTED\",\"RE_INJECTION_PENDING\"]},\"orderCancelDetails\":{\"nullable\":true,\"description\":\"If canceled - specific details about why this order was canceled\",\"$ref\":\"#/components/schemas/ManagerOrderCancelDetails\",\"type\":\"object\"},\"injectionEvent\":{\"type\":\"string\",\"description\":\"The order event that triggered order injection into manager\",\"enum\":[\"UNKNOWN\",\"ORDER_CREATE\",\"ORDER_ACCEPT\",\"ORDER_IMPORT\",\"ORDER_RE_INJECT\"]},\"orderIssues\":{\"description\":\"Issues encountered with this manager order\",\"$ref\":\"#/components/schemas/ManagerOrderIssues\"}},\"description\":\"An order placed by a customer with manager injection details\"}","length":153},{"id":"schema:ManagerConfirmOrderRequest","type":"schema","title":"ManagerConfirmOrderRequest","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"estimatedPrepTimeMinutes\":{\"type\":\"integer\",\"nullable\":true,\"description\":\"Estimated order preparation time in minutes.\",\"example\":15}},\"description\":\"The request to confirm an order.\"}","length":31},{"id":"schema:ManagerCancelOrderRequest","type":"schema","title":"ManagerCancelOrderRequest","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"cancellationReason\"],\"type\":\"object\",\"properties\":{\"cancellationReason\":{\"type\":\"string\",\"description\":\"The reason for cancellation.\",\"enum\":[\"REASON_UNKNOWN\",\"DUPLICATE_ORDER\",\"UNAVAILABLE_ITEM\",\"FRAUDULENT_EATER\",\"RESTAURANT_INTERNAL_ISSUE\",\"KITCHEN_CLOSED\",\"CUSTOMER_CALLED_TO_CANCEL\",\"RESTAURANT_TOO_BUSY\",\"CANNOT_COMPLETE_CUSTOMER_REQUEST\",\"UNACCEPTED_ORDER\",\"RESTAURANT_CANCELED\",\"AUTOMATICALLY_CANCELED\",\"LATE_DELIVERY\",\"COURIER_NOT_FOUND\",\"CUSTOMER_NOT_FOUND\",\"UNABLE_TO_DELIVER\",\"ALL_ITEMS_OUT_OF_STOCK\",\"ALL_ITEMS_EXPIRED\",\"ALL_ITEMS_DAMAGED\",\"LABOR_UNAVAILABLE\",\"REASON_OTHER\"]},\"cancelingParty\":{\"$ref\":\"#/components/schemas/Person\"}},\"description\":\"The request to cancel an order.\"}","length":52},{"id":"schema:OrderComponentId","type":"schema","title":"OrderComponentId","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"orderComponentId\":{\"type\":\"string\",\"description\":\"The id of the order component for the order component ticket.\",\"example\":\"69f60a06-c335-46d9-b5a1-97f1a211c514\"},\"orderComponentOrderId\":{\"type\":\"string\",\"description\":\"The id of the order for the order component ticket.\",\"example\":\"69f60a06-c335-46d9-b5a1-97f1a211c514\"}}}","length":44},{"id":"schema:QuantityUpdatedModification","type":"schema","title":"QuantityUpdatedModification","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"customerItemIds\",\"quantity\",\"oldQuantity\"],\"type\":\"object\",\"properties\":{\"customerItemIds\":{\"type\":\"array\",\"description\":\"Unique IDs for the ordered customer items (station item can map to multiple).\",\"minItems\":1,\"items\":{\"type\":\"string\"}},\"quantity\":{\"type\":\"number\",\"minimum\":0,\"format\":\"int32\",\"description\":\"New quantity (0 to remove item).\"},\"oldQuantity\":{\"type\":\"number\",\"minimum\":0,\"format\":\"int32\",\"description\":\"Previous quantity.\"}}}","length":63},{"id":"schema:OrderPriceAdjustedModification","type":"schema","title":"OrderPriceAdjustedModification","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"delta\"],\"type\":\"object\",\"properties\":{\"delta\":{\"type\":\"number\",\"description\":\"Total adjustment on the order (positive = up charge, negative = refund).\",\"example\":-2.5}}}","length":25},{"id":"schema:ItemAddedModification","type":"schema","title":"ItemAddedModification","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"addedItem\"],\"type\":\"object\",\"properties\":{\"addedItem\":{\"$ref\":\"#/components/schemas/Item\",\"description\":\"The customer item added to the order. Include any modifiers on this item via its modifiers array.\"}}}","length":31},{"id":"schema:CustomerItemModification","type":"schema","title":"CustomerItemModification","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"description\":\"One modification to apply. Exactly one of quantityUpdated, priceAdjusted, or itemAdded must be set.\",\"properties\":{\"quantityUpdated\":{\"$ref\":\"#/components/schemas/QuantityUpdatedModification\",\"description\":\"Change quantity for existing item(s). Set quantity to 0 to remove.\"},\"priceAdjusted\":{\"$ref\":\"#/components/schemas/OrderPriceAdjustedModification\",\"description\":\"Adjust order subtotal (positive = up charge, negative = refund).\"},\"itemAdded\":{\"$ref\":\"#/components/schemas/ItemAddedModification\",\"description\":\"Add a new item to the order.\"}},\"oneOf\":[{\"required\":[\"quantityUpdated\"]},{\"required\":[\"priceAdjusted\"]},{\"required\":[\"itemAdded\"]}]}","length":84},{"id":"schema:OrderCustomerItemsUpdateRequest","type":"schema","title":"OrderCustomerItemsUpdateRequest","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"customerItemModifications\"],\"type\":\"object\",\"properties\":{\"currencyCode\":{\"type\":\"string\",\"description\":\"3-letter currency code (ISO 4217) for monetary values in this request (e.g. delta in price_adjusted, item/modifier prices in item_added). If omitted, USD is used.\",\"minLength\":3,\"maxLength\":3,\"example\":\"USD\",\"nullable\":true},\"customerItemModifications\":{\"type\":\"array\",\"description\":\"List of modifications to apply (quantity change, price adjustment, or item added).\",\"minItems\":1,\"items\":{\"$ref\":\"#/components/schemas/CustomerItemModification\"}}},\"description\":\"Request to update order customer items. Only supported for dine-in orders when slug is d2c-eater-website and the order tab is open. Modifying party and modification request ID are set by the endpoint.\"}","length":110},{"id":"schema:OrderPrepTimeUpdateRequest","type":"schema","title":"OrderPrepTimeUpdateRequest","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"prepTimeMinutes\"],\"type\":\"object\",\"properties\":{\"prepTimeMinutes\":{\"type\":\"integer\",\"description\":\"The requested preparation time to transition the order to.\"}},\"description\":\"The request to change an order prep time.\"}","length":36},{"id":"schema:PauseReason","type":"schema","title":"PauseReason","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"string\",\"description\":\"Reason for pausing the storefronts\",\"enum\":[\"STORE_MAINTENANCE\",\"OTHER\"]}","length":13},{"id":"schema:PauseRequest","type":"schema","title":"PauseRequest","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"start\":{\"type\":\"string\",\"nullable\":true,\"description\":\"Start time for the pause. Executed immediately if not set.\",\"format\":\"date-time\",\"example\":\"2007-12-03T09:15:30.000Z\"},\"end\":{\"type\":\"string\",\"nullable\":true,\"description\":\"Time when the pause should expire. If not provided, uses the default which is 4 AM at store timezone.\",\"format\":\"date-time\",\"example\":\"2007-12-03T09:15:30.000Z\"},\"comment\":{\"type\":\"string\",\"nullable\":true,\"description\":\"Comment for the pause\",\"example\":\"Some comment\"},\"reason\":{\"$ref\":\"#/components/schemas/PauseReason\"}},\"description\":\"Pause request parameters\"}","length":83},{"id":"schema:PauseResponse","type":"schema","title":"PauseResponse","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"requestId\":{\"type\":\"string\",\"description\":\"The requestId of the pause request.\"}},\"description\":\"Pause response details\"}","length":21},{"id":"schema:UnpauseRequest","type":"schema","title":"UnpauseRequest","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"comment\":{\"type\":\"string\",\"nullable\":true,\"description\":\"Comment for the unpause\",\"example\":\"Some comment\"}},\"description\":\"Unpause request parameters\"}","length":22},{"id":"schema:UnpauseResponse","type":"schema","title":"UnpauseResponse","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"requestId\":{\"type\":\"string\",\"description\":\"The requestId of the unpause request.\"}},\"description\":\"Unpause response details\"}","length":21},{"id":"schema:RequestState","type":"schema","title":"RequestState","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"string\",\"description\":\"State of the requested operation\",\"enum\":[\"UNKNOWN\",\"QUEUED\",\"IN_PROGRESS\",\"PROVIDER_REQUEST_IN_PROGRESS\",\"VALIDATION\",\"COMPLETED\",\"FAILED\",\"CANCELLED\"]}","length":19},{"id":"schema:Status","type":"schema","title":"Status","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"string\",\"description\":\"Status of the operation\",\"enum\":[\"UNKNOWN\",\"SUCCESS\",\"FAIL\",\"IN_PROGRESS\"]}","length":13},{"id":"schema:OperationType","type":"schema","title":"OperationType","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"string\",\"description\":\"Type of the operation\",\"enum\":[\"UNKNOWN\",\"PAUSE\",\"UNPAUSE\"]}","length":13},{"id":"schema:StorefrontError","type":"schema","title":"StorefrontError","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"errorType\":{\"type\":\"string\",\"description\":\"The type of the error.\"},\"message\":{\"type\":\"string\",\"description\":\"The error messageß.\"}},\"description\":\"Unpause response details\"}","length":26},{"id":"schema:RequestAction","type":"schema","title":"RequestAction","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"operationType\":{\"$ref\":\"#/components/schemas/OperationType\"},\"status\":{\"$ref\":\"#/components/schemas/Status\"},\"retryAttempt\":{\"type\":\"number\",\"description\":\"The current retry attempt.\",\"example\":2},\"error\":{\"nullable\":true,\"$ref\":\"#/components/schemas/StorefrontError\",\"type\":\"object\"}},\"description\":\"Request action details of the current state\"}","length":40},{"id":"schema:RequestStateInfo","type":"schema","title":"RequestStateInfo","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"startedAt\":{\"type\":\"string\",\"nullable\":true,\"description\":\"The time at which the request was started.\",\"format\":\"date-time\",\"example\":\"2007-12-03T09:15:30.000Z\"},\"state\":{\"$ref\":\"#/components/schemas/RequestState\"},\"status\":{\"$ref\":\"#/components/schemas/Status\"},\"finishedAt\":{\"type\":\"string\",\"nullable\":true,\"description\":\"The time at which the request was completed.\",\"format\":\"date-time\",\"example\":\"2007-12-03T09:15:30.000Z\"},\"action\":{\"type\":\"array\",\"minItems\":0,\"description\":\"List of request actions.\",\"items\":{\"$ref\":\"#/components/schemas/RequestAction\"}},\"error\":{\"nullable\":true,\"$ref\":\"#/components/schemas/StorefrontError\",\"type\":\"object\"}},\"description\":\"Request state details\"}","length":86},{"id":"schema:ProcessStoreServiceProviderStatus","type":"schema","title":"ProcessStoreServiceProviderStatus","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"requestId\":{\"type\":\"string\",\"description\":\"The request id of the operation specific to service provider.\"},\"provider\":{\"type\":\"string\",\"description\":\"The service provider.\",\"example\":\"doordash\"},\"startedAt\":{\"type\":\"string\",\"nullable\":true,\"description\":\"The time at which the provider level request was started.\",\"format\":\"date-time\",\"example\":\"2007-12-03T09:15:30.000Z\"},\"finishedAt\":{\"type\":\"string\",\"nullable\":true,\"description\":\"The time at which the provider level request was completed.\",\"format\":\"date-time\",\"example\":\"2007-12-03T09:15:30.000Z\"},\"stateInfo\":{\"type\":\"array\",\"minItems\":0,\"description\":\"List of request state details.\",\"items\":{\"$ref\":\"#/components/schemas/RequestStateInfo\"}},\"requestStatus\":{\"$ref\":\"#/components/schemas/Status\"},\"currentState\":{\"$ref\":\"#/components/schemas/RequestState\"}},\"description\":\"Provider level request status details\"}","length":115},{"id":"schema:ProcessingStatusResponse","type":"schema","title":"ProcessingStatusResponse","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"processRequestStatuses\":{\"type\":\"array\",\"minItems\":0,\"description\":\"List of provider level requests\",\"items\":{\"$ref\":\"#/components/schemas/ProcessStoreServiceProviderStatus\"}}},\"description\":\"Processing status response\"}","length":31},{"id":"schema:Photo","type":"schema","title":"Photo","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"title\":\"All photos for the store, indexed by ID\",\"required\":[\"contentType\",\"fileName\",\"id\",\"url\"],\"type\":\"object\",\"properties\":{\"url\":{\"type\":\"string\",\"description\":\"URL of the photo.\",\"example\":\"https://www.google.com/images/branding/googlelogo/2x/googlelogo_color_272x92dp.png\"},\"fileName\":{\"type\":\"string\",\"description\":\"File name\",\"example\":\"image.jpg\"},\"id\":{\"type\":\"string\",\"description\":\"Identifier of the Photo.\",\"example\":\"e9174f75-a293-4908-bba7-9db69871ad81\"},\"contentType\":{\"type\":\"string\",\"description\":\"The media type of the file. Deprecated: Use the media type served from the photo URL instead.\",\"example\":\"image/jpeg, image/png\",\"deprecated\":true}},\"description\":\"All data required to represent a Photo for an entity in menus.\"}","length":90},{"id":"schema:ExposedThirdPartyInfo","type":"schema","title":"ExposedThirdPartyInfo","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"externalId\",\"externalServiceSlug\"],\"type\":\"object\",\"properties\":{\"externalId\":{\"type\":\"string\",\"description\":\"The identifier that exists in the third party system. \",\"example\":\"da0e4e94-5670-4175-897a-3b7dde45bed5\"},\"externalServiceSlug\":{\"type\":\"string\",\"description\":\"The slug of the third party service.\",\"example\":\"tasty-bbq\"}},\"description\":\"Information about a third party service that is exposed to the another service. Usually, this is used to expose an POS ID to an OFO.\"}","length":70},{"id":"schema:Category","type":"schema","title":"Category","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"id\",\"name\"],\"type\":\"object\",\"properties\":{\"id\":{\"type\":\"string\",\"description\":\"The identifier that exists in the third party system. During a menu publish event, uuidV4 ids will be generated for new entities that do not yet exist in the internal menu.\",\"example\":\"b01485b0-034a-47c5-8a0a-0eeca08bf994\"},\"name\":{\"type\":\"string\",\"description\":\"Name of Category.\",\"example\":\"Drinks\"},\"description\":{\"type\":\"string\",\"description\":\"Description of Category.\",\"example\":\"All drink items served up nice and fresh!\"},\"itemIds\":{\"type\":\"array\",\"default\":[],\"description\":\"All items in the category.\",\"items\":{\"type\":\"string\"},\"example\":[\"fa4f0192-4c4e-4455-9db8-61d428c34969\"]},\"photoIds\":{\"type\":\"array\",\"description\":\"A list of Photo references associated with the Category.\",\"default\":[],\"items\":{\"type\":\"string\"}},\"exposedThirdPartyInfos\":{\"type\":\"array\",\"default\":[],\"description\":\"Additional information about the menu that should be exposed to third party\",\"items\":{\"$ref\":\"#/components/schemas/ExposedThirdPartyInfo\"}}},\"description\":\"Categories contain a list of Item references.\"}","length":138},{"id":"schema:DefaultModifierSelection","type":"schema","title":"DefaultModifierSelection","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"itemId\",\"selectionQuantity\"],\"type\":\"object\",\"properties\":{\"itemId\":{\"type\":\"string\",\"description\":\"The id of the modifier item that this default selection pertains to. This id must be present in the item ids of the modifier group.\",\"example\":\"da0e4e94-5670-4175-897a-3b7dde45bed5\"},\"selectionQuantity\":{\"minimum\":0,\"type\":\"integer\",\"description\":\"The default quantity of the modifier item to be selected.\",\"format\":\"int32\"}},\"description\":\"A default modifier selection consists of a reference to the modifier and the default selected quantity of that modifier.\"}","length":82},{"id":"schema:DefaultModifierSelectionData","type":"schema","title":"DefaultModifierSelectionData","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"defaultModifierSelections\"],\"type\":\"object\",\"properties\":{\"defaultModifierSelections\":{\"type\":\"array\",\"description\":\"The default modifier selections for this modifier group.\",\"items\":{\"$ref\":\"#/components/schemas/DefaultModifierSelection\"}}},\"description\":\"The default modifiers selections for a modifier group.\"}","length":39},{"id":"schema:ModifierGroup","type":"schema","title":"ModifierGroup","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"title\":\"All ModifierGroups for the Store, indexed by ID\",\"required\":[\"id\",\"name\"],\"type\":\"object\",\"properties\":{\"id\":{\"type\":\"string\",\"description\":\"The identifier that exists in the third party system. During a menu publish event, uuidV4 ids will be generated for new entities that do not yet exist in the internal menu.\",\"example\":\"da0e4e94-5670-4175-897a-3b7dde45bed5\"},\"name\":{\"type\":\"string\",\"description\":\"Name of ModifierGroup.\",\"example\":\"Choose your type of bagel\"},\"minimumSelections\":{\"minimum\":0,\"type\":\"integer\",\"description\":\"Minimum number of selections customers can make in this ModifierGroup. 0 means no min limits.\",\"format\":\"int32\"},\"maximumSelections\":{\"minimum\":0,\"type\":\"integer\",\"description\":\"Maximum number of selections customers can make in this ModifierGroup. 0 means no max limits.\",\"format\":\"int32\"},\"maxPerModifierSelectionQuantity\":{\"minimum\":0,\"default\":1,\"type\":\"integer\",\"description\":\"Maximum number of selections customers can make for each modifier item in this ModifierGroup. 0 means there is no limit to how many times they can select a single modifier item. If not specified, a value of 1 will be used as the default value.\",\"format\":\"int32\"},\"defaultModifierSelectionData\":{\"$ref\":\"#/components/schemas/DefaultModifierSelectionData\"},\"itemIds\":{\"type\":\"array\",\"default\":[],\"description\":\"Identifiers of each Item within this ModifierGroup.\",\"items\":{\"type\":\"string\"}},\"description\":{\"type\":\"string\",\"description\":\"The description for this modifier group.\",\"example\":\"Choose any of these delicious types of bagels\"},\"type\":{\"type\":\"string\",\"description\":\"Experimental: The type of this modifier group, for informative purposes. It can be one of the following values: `DEFAULT`, `UPSELL`, `INGREDIENT_REMOVAL`, `INGREDIENT_ADD`, `PREPARE_INSTRUCTIONS`, `SIZE_MODIFICATION`, `PACKAGING_INSTRUCTION` and `CONDIMENT`.\",\"example\":\"DEFAULT\"},\"exposedThirdPartyInfos\":{\"type\":\"array\",\"default\":[],\"description\":\"Additional information about the menu that should be exposed to third party\",\"items\":{\"$ref\":\"#/components/schemas/ExposedThirdPartyInfo\"}}},\"description\":\"Items are sold on the menu. Modifiers to items are items themselves and their relationship is defined by ModifierGroup.\"}","length":305},{"id":"schema:HourInterval","type":"schema","title":"HourInterval","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"day\":{\"type\":\"string\",\"description\":\"Day of the week.\",\"example\":\"Monday\",\"enum\":[\"MONDAY\",\"TUESDAY\",\"WEDNESDAY\",\"THURSDAY\",\"FRIDAY\",\"SATURDAY\",\"SUNDAY\"]},\"fromHour\":{\"maximum\":23,\"minimum\":0,\"type\":\"integer\",\"description\":\"Beginning hour of interval.\",\"format\":\"int32\",\"example\":8},\"fromMinute\":{\"maximum\":59,\"minimum\":0,\"type\":\"integer\",\"description\":\"Beginning minute of interval.\",\"format\":\"int32\",\"example\":0},\"toHour\":{\"maximum\":23,\"minimum\":0,\"type\":\"integer\",\"description\":\"Ending hour of interval.\",\"format\":\"int32\",\"example\":20},\"toMinute\":{\"maximum\":59,\"minimum\":0,\"type\":\"integer\",\"description\":\"Ending minute of interval.\",\"format\":\"int32\",\"example\":45}},\"description\":\"Represents the beginning and ending of operating time for a menu specific to a Day.\"}","length":107},{"id":"schema:Hours","type":"schema","title":"Hours","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"intervals\"],\"type\":\"object\",\"properties\":{\"intervals\":{\"type\":\"array\",\"minItems\":1,\"description\":\"List of HourIntervals.\",\"items\":{\"$ref\":\"#/components/schemas/HourInterval\"}}},\"description\":\"Hours are represented as a list of HourIntervals.\"}","length":31},{"id":"schema:Money","type":"schema","title":"Money","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"amount\",\"currencyCode\"],\"type\":\"object\",\"properties\":{\"currencyCode\":{\"maxLength\":3,\"minLength\":3,\"type\":\"string\",\"description\":\"The 3-letter currency code (ISO 4217) to use for all monetary values.\",\"example\":\"EUR\"},\"amount\":{\"minimum\":0,\"exclusiveMinimum\":false,\"type\":\"number\",\"description\":\"Amount value.\",\"example\":25.21}},\"description\":\"Money amount.\",\"example\":25.21}","length":51},{"id":"schema:PercentageValue","type":"schema","title":"PercentageValue","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"decimalValue\"],\"type\":\"object\",\"properties\":{\"decimalValue\":{\"minimum\":0,\"type\":\"number\",\"description\":\"Percentage value in decimal format.\",\"example\":0.513}},\"description\":\"Percentage value in decimal format.\",\"example\":\"A decimalValue of 0.513 will equate to 51.3%\"}","length":38},{"id":"schema:UnitPriceAndCount","type":"schema","title":"UnitPriceAndCount","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"unitPrice\",\"count\"],\"type\":\"object\",\"properties\":{\"unitPrice\":{\"$ref\":\"#/components/schemas/Money\"},\"count\":{\"minimum\":1,\"type\":\"integer\",\"description\":\"The count for the additional charge.\",\"example\":3}},\"description\":\"Unit price and count for additional charges.\",\"example\":\"3 x $25.21\"}","length":41},{"id":"schema:AdditionalCharge","type":"schema","title":"AdditionalCharge","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"chargeType\"],\"type\":\"object\",\"properties\":{\"chargeType\":{\"type\":\"string\",\"description\":\"The type of the additional charge.\",\"enum\":[\"PACKAGING_CHARGE\",\"CONTAINER_DEPOSIT\"]},\"flatCharge\":{\"$ref\":\"#/components/schemas/Money\"},\"percentageCharge\":{\"$ref\":\"#/components/schemas/PercentageValue\"},\"unitPriceAndCount\":{\"$ref\":\"#/components/schemas/UnitPriceAndCount\"}},\"description\":\"Additional charge to apply. Exactly one of either flatCharge or percentageCharge should be provided.\"}","length":57},{"id":"schema:Menu_POS","type":"schema","title":"Menu_POS","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"title\":\"All Menus for the store, indexed by ID\",\"required\":[\"id\",\"name\"],\"type\":\"object\",\"properties\":{\"id\":{\"type\":\"string\",\"description\":\"Internal identifier for Menu.\",\"example\":\"ff6dd693-5e55-4a92-a359-ea61b23ed423\"},\"name\":{\"type\":\"string\",\"description\":\"Name of the Menu.\",\"example\":\"Tasty BBQ\"},\"categoryIds\":{\"type\":\"array\",\"default\":[],\"description\":\"Identifiers of the categories within this Menu.\",\"items\":{\"type\":\"string\"}},\"fulfillmentModes\":{\"type\":\"array\",\"default\":[],\"description\":\"The ways in which this menu may be fulfilled. If no values are specified, it is assumed that all fulfillment types are allowed.\",\"items\":{\"type\":\"string\",\"description\":\"How an item from a menu is allowed to be fulfilled when ordered by a user.\",\"enum\":[\"DELIVERY\",\"PICK_UP\",\"DINE_IN\"]}},\"description\":{\"type\":\"string\",\"description\":\"Description of the Menu.\",\"example\":\"Cooking up BBQ deliciousness from around the globe!\"},\"hours\":{\"$ref\":\"#/components/schemas/Hours\"},\"additionalCharges\":{\"type\":\"array\",\"nullable\":true,\"description\":\"Additional charges to apply for this menu. All additional charges specified on a menu will only be applied once per order.\",\"items\":{\"$ref\":\"#/components/schemas/AdditionalCharge\"}}},\"description\":\"A menu for a store.\"}","length":164},{"id":"schema:ItemStatus","type":"schema","title":"ItemStatus","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"saleStatus\"],\"type\":\"object\",\"properties\":{\"saleStatus\":{\"type\":\"string\",\"description\":\"The sale status of the item.\",\"example\":\"TEMPORARILY_NOT_FOR_SALE\",\"enum\":[\"FOR_SALE\",\"INDEFINITELY_NOT_FOR_SALE\",\"TEMPORARILY_NOT_FOR_SALE\"]},\"suspendedUntil\":{\"type\":\"string\",\"nullable\":true,\"description\":\"ISO-8601 timestamp representing the time the saleStatus value is supposed to change to FOR_SALE. Set only when current saleStatus value is TEMPORARILY_NOT_FOR_SALE. E.g.: 2020-11-23T21:33:51Z, 2007-12-03T10:15:30+01:00\",\"format\":\"date-time\",\"example\":\"2007-12-03T09:15:30.000Z\"}},\"description\":\"Represents whether an Item is for sale, indefinitely not for sale, or not for sale until a specific time.\"}","length":96},{"id":"schema:OverrideRule","type":"schema","title":"OverrideRule","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"externalServiceSlug\"],\"type\":\"object\",\"properties\":{\"externalServiceSlug\":{\"type\":\"string\",\"description\":\"The service slug for which this rule should apply. E.g.: If externalServiceSlug is UberEats, then the priceOverride should be applied to UberEats.\",\"example\":\"ubereats\"}},\"description\":\"Override rule for when to apply price overrides\"}","length":53},{"id":"schema:ItemPriceOverride","type":"schema","title":"ItemPriceOverride","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"amount\",\"currencyCode\",\"rules\"],\"type\":\"object\",\"properties\":{\"rules\":{\"type\":\"array\",\"minItems\":1,\"description\":\"Override rules for when this price override should be applied.\",\"items\":{\"$ref\":\"#/components/schemas/OverrideRule\"}},\"currencyCode\":{\"maxLength\":3,\"minLength\":3,\"type\":\"string\",\"description\":\"The 3-letter currency code (ISO 4217) to use for all monetary values.\",\"example\":\"EUR\"},\"amount\":{\"type\":\"number\",\"description\":\"Amount the Item costs\",\"example\":25.21}},\"description\":\"Price override for an item\"}","length":73},{"id":"schema:SkuBarcode","type":"schema","title":"SkuBarcode","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"barcodeType\":{\"type\":\"string\",\"description\":\"The type of the barcode.\",\"enum\":[\"UPC\",\"GTIN\",\"ASIN\",\"INTERNAL\"]},\"value\":{\"type\":\"string\",\"description\":\"The value of the barcode.\",\"example\":\"049000028904 (UPC)\"}},\"description\":\"A barcode for the product which may be common types like UPC, GTIN, ASIN or an internal type.\"}","length":51},{"id":"schema:DietaryClassification","type":"schema","title":"DietaryClassification","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"tag\":{\"type\":\"string\",\"description\":\"The type of dietary classification.\",\"enum\":[\"VEGAN\",\"VEGETARIAN\",\"NON_VEGETARIAN\",\"EGG\",\"KOSHER\",\"HALAL\",\"PLANT_BASED\",\"PALEO\",\"KETO\"]}},\"description\":\"Dietary classification information.\"}","length":28},{"id":"schema:AllergenClassification","type":"schema","title":"AllergenClassification","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"tag\":{\"type\":\"string\",\"description\":\"The type of allergen classification.\",\"enum\":[\"GLUTEN\",\"DAIRY\",\"WHEAT\",\"RYE\",\"BARLEY\",\"OAT\",\"SPELT\",\"KAMUT\",\"CRUSTACEAN\",\"MOLLUSK\",\"EGG\",\"FISH\",\"PEANUT\",\"SOYBEAN\",\"NUT\",\"ALMOND\",\"HAZELNUT\",\"WALNUT\",\"CASHEW\",\"PECAN\",\"BRAZIL_NUT\",\"PISTACHIO\",\"MACADAMIA_NUT\",\"QUEENSLAND_NUT\",\"LUPIN\",\"CELERY\",\"MUSTARD\",\"SESAME_SEED\",\"SULFITE\",\"CAFFEINE\",\"PHENYLALANINE\"]},\"containsAllergen\":{\"type\":\"boolean\",\"description\":\"Indication of whether or not the product contains this allergen. If the status of the allergen is unknown, a classification should not be provided for this product.\"}},\"description\":\"Allergen classification information.\"}","length":82},{"id":"schema:StorageRequirement","type":"schema","title":"StorageRequirement","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"tag\":{\"type\":\"string\",\"description\":\"Storage requirements for the product.\",\"enum\":[\"FROZEN\",\"COLD\",\"DRY\",\"ROOM_TEMPERATURE\",\"AVOID_SUNLIGHT\"]}},\"description\":\"Storage requirements for the product.\"}","length":26},{"id":"schema:EnergyKcal","type":"schema","title":"EnergyKcal","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"low\":{\"type\":\"number\",\"description\":\"The minimum calorie value for an item.\",\"example\":1},\"high\":{\"type\":\"number\",\"description\":\"The maximum calorie value for an item.\",\"example\":100}},\"description\":\"The calorie range of the item. If only one calorie value is known, set both low and high to that value.\"}","length":53},{"id":"schema:NutritionContent","type":"schema","title":"NutritionContent","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"servingSizeInGrams\":{\"type\":\"number\",\"description\":\"The serving size in grams. This field and the servingSizeInMilliliters field are mutually exclusive.\",\"example\":100},\"servingSizeInMilliliters\":{\"type\":\"number\",\"description\":\"The serving size in milliliters. This field and the servingSizeInGrams are mutually exclusive.\",\"example\":100},\"fats\":{\"type\":\"number\",\"description\":\"The fats in grams per serving size.\",\"example\":2.3},\"saturatedFats\":{\"type\":\"number\",\"description\":\"The saturated fats in grams per serving size.\",\"example\":1.4},\"monoUnsaturatedFats\":{\"type\":\"number\",\"description\":\"The mono unsaturated fats in grams per serving size.\",\"example\":1.5},\"polyUnsaturatedFats\":{\"type\":\"number\",\"description\":\"The poly unsaturated fats in grams per serving size.\",\"example\":5.3},\"carbohydrates\":{\"type\":\"number\",\"description\":\"The carbohydrates in grams per serving size.\",\"example\":1.8},\"sugar\":{\"type\":\"number\",\"description\":\"The sugar in grams per serving size.\",\"example\":1.7},\"polyols\":{\"type\":\"number\",\"description\":\"The polyols in grams per serving size.\",\"example\":9.3},\"starch\":{\"type\":\"number\",\"description\":\"The starch in grams per serving size.\",\"example\":1.1},\"protein\":{\"type\":\"number\",\"description\":\"The protein in grams per serving size.\",\"example\":7.3},\"salt\":{\"type\":\"number\",\"description\":\"The salt in grams per serving size.\",\"example\":1.5},\"sodium\":{\"type\":\"number\",\"description\":\"The sodium in grams per serving size.\",\"example\":0.3},\"fibres\":{\"type\":\"number\",\"description\":\"The fibres in grams per serving size.\",\"example\":1.9},\"vitaminC\":{\"type\":\"number\",\"description\":\"The vitamin C in milligrams per serving size.\",\"example\":9.3},\"calcium\":{\"type\":\"number\",\"description\":\"The calcium in milligrams per serving size.\",\"example\":1.2},\"magnesium\":{\"type\":\"number\",\"description\":\"The magnesium in milligrams per serving size.\",\"example\":1.3},\"chloride\":{\"type\":\"number\",\"description\":\"The chloride in milligrams per serving size.\",\"example\":1.3},\"fluoride\":{\"type\":\"number\",\"description\":\"The fluoride in milligrams per serving size.\",\"example\":3.3},\"potassium\":{\"type\":\"number\",\"description\":\"The potassium in milligrams per serving size.\",\"example\":22.3},\"caffeine\":{\"type\":\"number\",\"description\":\"The caffeine in milligrams per serving size.\",\"example\":81.3},\"energy\":{\"type\":\"number\",\"description\":\"The energy in kcal per serving size.\",\"example\":991.3}},\"description\":\"The nutrition content of the item.\"}","length":335},{"id":"schema:NutritionalInfo","type":"schema","title":"NutritionalInfo","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"energyKcal\":{\"$ref\":\"#/components/schemas/EnergyKcal\"},\"nutritionContent\":{\"$ref\":\"#/components/schemas/NutritionContent\"}},\"description\":\"The nutritional information of an item.\"}","length":22},{"id":"schema:Servings","type":"schema","title":"Servings","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"min\":{\"type\":\"integer\",\"description\":\"The minimum value of servings.\",\"example\":1},\"max\":{\"type\":\"integer\",\"description\":\"The maximum value of servings.\",\"example\":2}},\"description\":\"The number of people an item serves. If only one serving value is known, set both min and max to that value.\"}","length":49},{"id":"schema:SkuDetails","type":"schema","title":"SkuDetails","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"skuSlug\":{\"type\":\"string\",\"description\":\"A system-unique, human-readable identifier for the product.\",\"example\":\"russet-potato-fries-200g\"},\"skuId\":{\"type\":\"string\",\"description\":\"A unique identifier for the product.\",\"example\":\"3bac7aed-c8c1-4bfa-a98a-350317e55072\"},\"barcodes\":{\"type\":\"array\",\"description\":\"Barcodes for this product.\",\"items\":{\"$ref\":\"#/components/schemas/SkuBarcode\"}},\"dietaryClassifications\":{\"type\":\"array\",\"description\":\"All dietary classifications that apply to the product.\",\"items\":{\"$ref\":\"#/components/schemas/DietaryClassification\"}},\"allergenClassifications\":{\"type\":\"array\",\"description\":\"All allergens that are present in the product.\",\"items\":{\"$ref\":\"#/components/schemas/AllergenClassification\"}},\"storageRequirements\":{\"type\":\"array\",\"description\":\"All storage requirements that apply to the product.\",\"items\":{\"$ref\":\"#/components/schemas/StorageRequirement\"}},\"additives\":{\"type\":\"array\",\"default\":[],\"description\":\"All additives present in the item. Additives are free strings.\",\"items\":{\"type\":\"string\"},\"example\":[\"flavor enhancers\",\"emulsifiers\",\"antioxidants\"]},\"countryOfOriginIso2\":{\"maxLength\":2,\"minLength\":2,\"type\":\"string\",\"description\":\"The 2-letter country ISO2 code for where the product originated from.\",\"example\":[\"US\",\"CN\",\"DE\"]},\"containsAlcohol\":{\"type\":\"boolean\",\"description\":\"Indicates whether or not this product contains alcohol.\"},\"nutritionalInfo\":{\"$ref\":\"#/components/schemas/NutritionalInfo\",\"description\":\"The nutritional information for the product.\"},\"servings\":{\"$ref\":\"#/components/schemas/Servings\",\"description\":\"The number of servings for the product.\"},\"producerInformation\":{\"type\":\"string\",\"description\":\"Information about the producer of this product. May or may not be the same as the distributor.\",\"example\":\"The Coca-Cola Company\"},\"distributorInformation\":{\"type\":\"string\",\"description\":\"Information about the distributor of this product. May or may not be the same as the producer.\",\"example\":\"The Coca-Cola Company\"}},\"description\":\"Details of the product being prepared or a pre-packaged good being sold. Includes information such as UPC barcode, unique identifiers, or classification information.\"}","length":258},{"id":"schema:ItemTax","type":"schema","title":"ItemTax","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"percentageValue\",\"isValueAddedTax\"],\"type\":\"object\",\"properties\":{\"percentageValue\":{\"$ref\":\"#/components/schemas/PercentageValue\",\"description\":\"Specify the percentage value of the tax.\"},\"isValueAddedTax\":{\"type\":\"boolean\",\"description\":\"Whether this tax is a value-added tax.\"}},\"description\":\"The tax configuration.\"}","length":43},{"id":"schema:MenuItem_POS","type":"schema","title":"MenuItem_POS","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"title\":\"All Items for the store, indexed by ID\",\"required\":[\"id\",\"name\",\"photoIds\",\"price\",\"status\"],\"type\":\"object\",\"properties\":{\"id\":{\"type\":\"string\",\"minLength\":1,\"description\":\"Internal identifier of this Item.\",\"example\":\"faa4c79f-480d-4de1-bc34-5fb74ef082ef\"},\"name\":{\"type\":\"string\",\"description\":\"Name of this Item\",\"example\":\"Bagel\"},\"photoIds\":{\"type\":\"array\",\"description\":\"A list of Photo references associated with the Item.\",\"items\":{\"type\":\"string\"}},\"price\":{\"$ref\":\"#/components/schemas/Money\"},\"status\":{\"$ref\":\"#/components/schemas/ItemStatus\"},\"description\":{\"type\":\"string\",\"description\":\"Description of this Item\",\"example\":\"Delicious bagel!\"},\"modifierGroupIds\":{\"type\":\"array\",\"default\":[],\"description\":\"Identifiers of each ModifierGroup within this Item.\",\"items\":{\"type\":\"string\",\"example\":\"7152ee6e-e941-45c1-9008-2e306b479114\"}},\"priceOverrides\":{\"type\":\"array\",\"nullable\":true,\"description\":\"Specify price overrides for different service slugs.\",\"items\":{\"$ref\":\"#/components/schemas/ItemPriceOverride\"}},\"skuDetails\":{\"$ref\":\"#/components/schemas/SkuDetails\"},\"additionalCharges\":{\"type\":\"array\",\"nullable\":true,\"description\":\"Additional charges to apply for this item. Additional charges will be applied for every instance of this item within an order.\",\"items\":{\"$ref\":\"#/components/schemas/AdditionalCharge\"}},\"tax\":{\"$ref\":\"#/components/schemas/ItemTax\",\"description\":\"The tax configuration for the menu item.\"}},\"description\":\"Items are sold on the Menu. Modifiers to items are items themselves and their relationship is defined by ModifierGroup.\"}","length":189},{"id":"schema:Menus","type":"schema","title":"Menus","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"categories\",\"modifierGroups\",\"photos\"],\"type\":\"object\",\"properties\":{\"photos\":{\"title\":\"All photos for the store, indexed by ID\",\"type\":\"object\",\"additionalProperties\":{\"x-additionalPropertiesName\":\"photoId\",\"$ref\":\"#/components/schemas/Photo\"},\"example\":{\"c75d9460-5d48-423d-8d01-f825fd5b1672\":{\"id\":\"c75d9460-5d48-423d-8d01-f825fd5b1672\",\"fileName\":\"c75d9460-5d48-423d-8d01-f825fd5b1672.jpeg\",\"url\":\"https://example.com/photos/c75d9460-5d48-423d-8d01-f825fd5b1672.jpeg\"}}},\"categories\":{\"title\":\"All Categories for the store, indexed by ID\",\"type\":\"object\",\"additionalProperties\":{\"x-additionalPropertiesName\":\"categoryId\",\"$ref\":\"#/components/schemas/Category\"},\"example\":{\"b01485b0-034a-47c5-8a0a-0eeca08bf994\":{\"name\":\"Drinks\",\"description\":\"All drink items served up nice and fresh!\",\"id\":\"b01485b0-034a-47c5-8a0a-0eeca08bf994\",\"itemIds\":[\"fa4f0192-4c4e-4455-9db8-61d428c34969\"]}}},\"modifierGroups\":{\"title\":\"All ModifierGroups for the Store, indexed by ID\",\"type\":\"object\",\"additionalProperties\":{\"x-additionalPropertiesName\":\"modifierGroupId\",\"$ref\":\"#/components/schemas/ModifierGroup\"},\"example\":{\"f4c69056-3ae3-4517-9294-5ceec8df5f81\":{\"id\":\"f4c69056-3ae3-4517-9294-5ceec8df5f81\",\"name\":\"Add Straw\",\"minimumSelections\":0,\"maximumSelections\":1,\"defaultModifierSelectionData\":{\"defaultModifierSelections\":[{\"itemId\":\"6d53cf04-9d62-40f5-a8b3-706e3377668f\",\"selectionQuantity\":1}]},\"itemIds\":[\"6d53cf04-9d62-40f5-a8b3-706e3377668f\"],\"type\":\"DEFAULT\",\"exposedThirdPartyInfos\":[{\"externalId\":\"ff6dd693-5e55-4a92-a359-ea61b23ed423\",\"externalServiceSlug\":\"3PD\"}]}}},\"menus\":{\"title\":\"All Menus for the store, indexed by ID\",\"type\":\"object\",\"additionalProperties\":{\"x-additionalPropertiesName\":\"menuId\",\"$ref\":\"#/components/schemas/Menu_POS\"},\"example\":{\"ff6dd693-5e55-4a92-a359-ea61b23ed423\":{\"id\":\"ff6dd693-5e55-4a92-a359-ea61b23ed423\",\"name\":\"Tasty BBQ\",\"categoryIds\":[\"b01485b0-034a-47c5-8a0a-0eeca08bf994\"],\"fulfillmentModes\":[\"DELIVERY\"],\"description\":\"Cooking up BBQ deliciousness from around the globe!\",\"hours\":{\"intervals\":[{\"day\":\"MONDAY\",\"fromHour\":7,\"fromMinute\":30,\"toHour\":22,\"toMinute\":0}]},\"additionalCharges\":[{\"chargeType\":\"PACKAGING_CHARGE\",\"flatCharge\":{\"currencyCode\":\"USD\",\"amount\":1.5}}]}}},\"items\":{\"title\":\"All Items for the store, indexed by ID\",\"type\":\"object\",\"additionalProperties\":{\"x-additionalPropertiesName\":\"itemId\",\"$ref\":\"#/components/schemas/MenuItem_POS\"},\"example\":{\"fa4f0192-4c4e-4455-9db8-61d428c34969\":{\"id\":\"fa4f0192-4c4e-4455-9db8-61d428c34969\",\"name\":\"Canned Coke\",\"description\":\"Best soda pop ever made\",\"price\":{\"currencyCode\":\"USD\",\"amount\":7.65},\"status\":{\"saleStatus\":\"FOR_SALE\"},\"modifierGroupIds\":[\"f4c69056-3ae3-4517-9294-5ceec8df5f81\"],\"photoIds\":[\"c75d9460-5d48-423d-8d01-f825fd5b1672\"],\"priceOverrides\":[{\"rules\":[{\"type\":\"FulfillmentModeOverrideRule\",\"fulfillmentMode\":\"PICK_UP\"}],\"price\":{\"currencyCode\":\"USD\",\"amount\":7}}],\"skuDetails\":{\"skuSlug\":\"canned-coke-355ml\",\"skuId\":\"3bac7aed-c8c1-4bfa-a98a-350317e55072\",\"dietaryClassifications\":[{\"tag\":\"VEGAN\"}],\"allergenClassifications\":[{\"tag\":\"GLUTEN\",\"containsAllergen\":false},{\"tag\":\"PEANUT\",\"containsAllergen\":true}],\"storageRequirements\":[{\"tag\":\"COLD\"},{\"tag\":\"AVOID_SUNLIGHT\"}],\"additives\":[\"flavor enhancers\",\"food coloring\"],\"containsAlcohol\":false,\"nutritionalInfo\":{\"energyKcal\":{\"low\":1,\"high\":100},\"nutritionContent\":{\"servingSizeInGrams\":100,\"servingSizeInMilliliters\":100,\"fats\":100.2,\"saturatedFats\":3.5,\"monoUnsaturatedFats\":\"5.2,\",\"polyUnsaturatedFats\":\"1.3,\",\"carbohydrates\":\"3.2,\",\"sugar\":\"101,\",\"polyols\":\"1.1,\",\"starch\":\"1.2,\",\"protein\":\"1.3,\",\"salt\":\"1.4,\",\"sodium\":\"1.5,\",\"fibres\":\"1.6,\",\"vitaminC\":\"1.7,\",\"calcium\":\"1.8,\",\"magnesium\":\"1.9,\",\"chloride\":\"2.0,\",\"fluoride\":\"2.1,\",\"potassium\":\"2.2,\",\"caffeine\":\"2.3,\",\"energy\":2.4}},\"servings\":{\"min\":1,\"max\":2},\"producerInformation\":\"The Coca-Cola Company\",\"distributorInformation\":\"The Coca-Cola Company\",\"countryOfOriginIso2\":\"US\"},\"additionalCharges\":[{\"chargeType\":\"PACKAGING_CHARGE\",\"percentageCharge\":{\"decimalValue\":0.015}}],\"tax\":{\"percentageValue\":{\"decimalValue\":0.513},\"isValueAddedTax\":true}},\"6d53cf04-9d62-40f5-a8b3-706e3377668f\":{\"id\":\"6d53cf04-9d62-40f5-a8b3-706e3377668f\",\"name\":\"Paper straw\",\"description\":\"A paper straw\",\"price\":{\"currencyCode\":\"USD\",\"amount\":0.5},\"status\":{\"saleStatus\":\"FOR_SALE\"}}}}},\"description\":\"All menus associated with a store.\"}","length":459},{"id":"schema:ModifierGroupUpdateRequest","type":"schema","title":"ModifierGroupUpdateRequest","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"title\":\"All ModifierGroups for the Store, indexed by ID\",\"required\":[\"id\",\"name\"],\"type\":\"object\",\"properties\":{\"id\":{\"type\":\"string\",\"description\":\"Identifier for ModifierGroup.\",\"example\":\"db5740de-429c-4f06-b264-3d41dce6d8c3\"},\"name\":{\"type\":\"string\",\"description\":\"Name of ModifierGroup.\",\"example\":\"Choose your type of bagel\"},\"minimumSelections\":{\"minimum\":0,\"type\":\"integer\",\"description\":\"Minimum number of selections customers can make in this ModifierGroup. 0 means no min limits.\",\"format\":\"int32\"},\"maximumSelections\":{\"minimum\":0,\"type\":\"integer\",\"description\":\"Maximum number of selections customers can make in this ModifierGroup. 0 means no max limits.\",\"format\":\"int32\"},\"maxPerModifierSelectionQuantity\":{\"minimum\":0,\"type\":\"integer\",\"description\":\"Maximum number of selections customers can make for each modifier item in this ModifierGroup. 0 means there is no limit to how many times they can select a single modifier item. If not specified, a value of 1 will be used as the default value.\",\"format\":\"int32\"},\"defaultModifierSelectionData\":{\"$ref\":\"#/components/schemas/DefaultModifierSelectionData\"},\"itemIds\":{\"type\":\"array\",\"default\":[],\"description\":\"Identifiers of each Item within this ModifierGroup.\",\"items\":{\"type\":\"string\"}},\"description\":{\"type\":\"string\",\"description\":\"Description for this ModifierGroup.\",\"example\":\"Choose any of these delicious types of bagels\"},\"type\":{\"type\":\"string\",\"description\":\"Experimental: The type of this modifier group, for informative purposes. It can be one of the following values: `DEFAULT`, `UPSELL`, `INGREDIENT_REMOVAL`, `INGREDIENT_ADD`, `PREPARE_INSTRUCTIONS`, `SIZE_MODIFICATION`, `PACKAGING_INSTRUCTION` and `CONDIMENT`.\",\"example\":\"DEFAULT\"}},\"description\":\"Items are sold on the menu. Modifiers to items are items themselves and their relationship is defined by ModifierGroup.\"}","length":250},{"id":"schema:ItemUpdateRequest","type":"schema","title":"ItemUpdateRequest","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"title\":\"All Items for the store, indexed by ID\",\"required\":[\"id\",\"name\",\"price\",\"status\",\"description\"],\"type\":\"object\",\"properties\":{\"id\":{\"type\":\"string\",\"description\":\"Identifier of this Item.\",\"example\":\"faa4c79f-480d-4de1-bc34-5fb74ef082ef\"},\"name\":{\"type\":\"string\",\"description\":\"Name of this Item\",\"example\":\"Bagel\"},\"price\":{\"$ref\":\"#/components/schemas/Money\"},\"status\":{\"$ref\":\"#/components/schemas/ItemStatus\"},\"description\":{\"type\":\"string\",\"description\":\"Description of this Item\",\"example\":\"Delicious bagel!\"},\"modifierGroupIds\":{\"type\":\"array\",\"default\":[],\"description\":\"Identifiers of each ModifierGroup within this Item.\",\"items\":{\"type\":\"string\",\"example\":\"7152ee6e-e941-45c1-9008-2e306b479114\"}},\"priceOverrides\":{\"type\":\"array\",\"nullable\":true,\"description\":\"Specify price overrides for different service slugs.\",\"items\":{\"$ref\":\"#/components/schemas/ItemPriceOverride\"}},\"photoUrls\":{\"type\":\"array\",\"nullable\":true,\"description\":\"List of photoUrls to associate with the Item. This is used only for POST/PUT requests.\",\"items\":{\"type\":\"string\"}},\"skuDetails\":{\"$ref\":\"#/components/schemas/SkuDetails\"}},\"description\":\"Items are sold on the Menu. Modifiers to items are items themselves and their relationship is defined by ModifierGroup.\"}","length":150},{"id":"schema:MenusUpsertRequest","type":"schema","title":"MenusUpsertRequest","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"categories\",\"menus\",\"modifierGroups\"],\"type\":\"object\",\"properties\":{\"categories\":{\"title\":\"All Categories for the store, indexed by ID\",\"type\":\"object\",\"additionalProperties\":{\"x-additionalPropertiesName\":\"categoryId\",\"$ref\":\"#/components/schemas/Category\"},\"example\":{\"b01485b0-034a-47c5-8a0a-0eeca08bf994\":{\"name\":\"Drinks\",\"description\":\"All drink items served up nice and fresh!\",\"id\":\"b01485b0-034a-47c5-8a0a-0eeca08bf994\",\"itemIds\":[\"fa4f0192-4c4e-4455-9db8-61d428c34969\"]}}},\"modifierGroups\":{\"title\":\"All ModifierGroups for the Store, indexed by ID\",\"type\":\"object\",\"additionalProperties\":{\"x-additionalPropertiesName\":\"modifierGroupId\",\"$ref\":\"#/components/schemas/ModifierGroupUpdateRequest\"},\"example\":{\"f4c69056-3ae3-4517-9294-5ceec8df5f81\":{\"id\":\"f4c69056-3ae3-4517-9294-5ceec8df5f81\",\"name\":\"Add Straw\",\"minimumSelections\":0,\"maximumSelections\":1,\"defaultModifierSelectionData\":{\"defaultModifierSelections\":[{\"itemId\":\"6d53cf04-9d62-40f5-a8b3-706e3377668f\",\"selectionQuantity\":1}]},\"itemIds\":[\"6d53cf04-9d62-40f5-a8b3-706e3377668f\"],\"type\":\"DEFAULT\",\"exposedThirdPartyInfos\":[{\"externalId\":\"ff6dd693-5e55-4a92-a359-ea61b23ed423\",\"externalServiceSlug\":\"3PD\"}]}}},\"menus\":{\"title\":\"All Menus for the store, indexed by ID\",\"type\":\"object\",\"minProperties\":1,\"additionalProperties\":{\"x-additionalPropertiesName\":\"menuId\",\"$ref\":\"#/components/schemas/Menu_POS\"},\"example\":{\"ff6dd693-5e55-4a92-a359-ea61b23ed423\":{\"id\":\"ff6dd693-5e55-4a92-a359-ea61b23ed423\",\"name\":\"Tasty BBQ\",\"categoryIds\":[\"b01485b0-034a-47c5-8a0a-0eeca08bf994\"],\"fulfillmentModes\":[\"DELIVERY\"],\"description\":\"Cooking up BBQ deliciousness from around the globe!\",\"hours\":{\"intervals\":[{\"day\":\"MONDAY\",\"fromHour\":7,\"fromMinute\":30,\"toHour\":22,\"toMinute\":0}]},\"additionalCharges\":[{\"chargeType\":\"PACKAGING_CHARGE\",\"flatCharge\":{\"currencyCode\":\"USD\",\"amount\":1.5}}]}}},\"items\":{\"title\":\"All Items for the store, indexed by ID\",\"type\":\"object\",\"additionalProperties\":{\"x-additionalPropertiesName\":\"itemId\",\"$ref\":\"#/components/schemas/ItemUpdateRequest\"},\"example\":{\"fa4f0192-4c4e-4455-9db8-61d428c34969\":{\"id\":\"fa4f0192-4c4e-4455-9db8-61d428c34969\",\"name\":\"Canned Coke\",\"description\":\"Best soda pop ever made\",\"price\":{\"currencyCode\":\"USD\",\"amount\":7.65},\"status\":{\"saleStatus\":\"FOR_SALE\"},\"modifierGroupIds\":[\"f4c69056-3ae3-4517-9294-5ceec8df5f81\"],\"photoUrls\":[\"https://example.com/photos/c75d9460-5d48-423d-8d01-f825fd5b1672.jpeg\"],\"priceOverrides\":[{\"rules\":[{\"externalServiceSlug\":\"ubereats\"}],\"currencyCode\":\"USD\",\"amount\":7}],\"skuDetails\":{\"skuSlug\":\"canned-coke-355ml\",\"dietaryClassifications\":[{\"tag\":\"VEGAN\"}],\"allergenClassifications\":[{\"tag\":\"GLUTEN\",\"containsAllergen\":false},{\"tag\":\"PEANUT\",\"containsAllergen\":true}],\"storageRequirements\":[{\"tag\":\"FROZEN\"}]}},\"6d53cf04-9d62-40f5-a8b3-706e3377668f\":{\"id\":\"6d53cf04-9d62-40f5-a8b3-706e3377668f\",\"name\":\"Paper straw\",\"description\":\"A paper straw\",\"price\":{\"currencyCode\":\"USD\",\"amount\":0.5},\"status\":{\"saleStatus\":\"FOR_SALE\"},\"type\":\"DEFAULT\"}}}},\"description\":\"Complete menu snapshot for a store. This is replacement semantics, not a partial patch: customer-menu entities omitted from the request are deleted. Include every menu, category, item, modifier group, attachment, and external data record that should remain. An omitted station item can be retained when an existing customer-item association prevents its deletion.\"}","length":360},{"id":"schema:JobReference","type":"schema","title":"JobReference","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"id\":{\"type\":\"string\",\"description\":\"Unique identifier of the job.\",\"format\":\"uuid\"},\"status\":{\"type\":\"string\",\"description\":\"The status of the job.\",\"enum\":[\"PENDING\",\"FAILED\",\"SUCCESS\",\"UNKNOWN\"]}},\"description\":\"The job reference.\"}","length":34},{"id":"schema:MenuJobType","type":"schema","title":"MenuJobType","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"string\",\"description\":\"Type of job.\",\"enum\":[\"UPSERT\",\"PUBLISH\",\"UPDATE_AVAILABILITY\",\"SYNC\",\"UNKNOWN\"],\"example\":\"PUBLISH\"}","length":17},{"id":"schema:MenuPublishJobState","type":"schema","title":"MenuPublishJobState","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"status\":{\"type\":\"string\",\"description\":\"Status of the menu publish.\",\"enum\":[\"PENDING\",\"FAILED\",\"SUCCESS\",\"UNKNOWN\"]},\"message\":{\"type\":\"string\",\"nullable\":true,\"description\":\"Only present if status is FAILED. Contains the error message returned by our menu systems.\"}},\"description\":\"Information about the menu publish target.\"}","length":49},{"id":"schema:MenuJobPublishState","type":"schema","title":"MenuJobPublishState","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"nullable\":true,\"additionalProperties\":{\"x-additionalPropertiesName\":\"menuPublishTarget\",\"$ref\":\"#/components/schemas/MenuPublishJobState\"},\"description\":\"Only present if the MenuJobType is PUBLISH. Contains a map of MenuPublishTarget services to their corresponding statuses.\",\"example\":{\"rappi\":{\"status\":\"FAILED\",\"message\":\"Failed to publish menu due to error ...\"}}}","length":55},{"id":"schema:MenuAsynchronousJob","type":"schema","title":"MenuAsynchronousJob","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"jobReference\":{\"$ref\":\"#/components/schemas/JobReference\"},\"jobType\":{\"$ref\":\"#/components/schemas/MenuJobType\"},\"publishJobState\":{\"$ref\":\"#/components/schemas/MenuJobPublishState\"}},\"description\":\"The job created to process the menu request.\"}","length":34},{"id":"schema:MenuAsyncJobType","type":"schema","title":"MenuAsyncJobType","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"enum\":[\"TEMPLATE_MENU_SYNC\"]}","length":6},{"id":"schema:MenuAsyncLatestJobForStoreResponse","type":"schema","title":"MenuAsyncLatestJobForStoreResponse","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"latestJobs\":{\"type\":\"array\",\"minItems\":0,\"items\":{\"$ref\":\"#/components/schemas/MenuAsynchronousJob\"},\"description\":\"The list of latest Job and its children for the store and the specified job type.\"}}}","length":39},{"id":"schema:UpsertFullMenuEventCallback","type":"schema","title":"UpsertFullMenuEventCallback","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"requestedToCreatedEntityIds\"],\"type\":\"object\",\"properties\":{\"requestedToCreatedEntityIds\":{\"type\":\"object\",\"additionalProperties\":{\"x-additionalPropertiesName\":\"menuId\",\"type\":\"string\"},\"example\":{\"1ecd8573-c033-4a55-9d69-4e99bb0397b4\":\"ABCDEFGHIJK1234\"},\"description\":\"A map for entities created by the Upsert containing the IDs of the requested entities mapped to the IDs of entities created by the request. Our system will use the IDs returned in this map to send updates to these entities in future requests. **NOTE -** A empty map can be used on requestedToCreatedEntityIds to use the same menu IDs that were previously defined.\"}}}","length":101},{"id":"schema:TimeRange","type":"schema","title":"TimeRange","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"end\",\"start\"],\"type\":\"object\",\"properties\":{\"start\":{\"type\":\"string\",\"description\":\"Start time of the range in 24 hour format.\",\"example\":\"08:00\"},\"end\":{\"type\":\"string\",\"description\":\"End time of the range in 24 hour format.\",\"example\":\"22:00\"}},\"description\":\"Time range in a given date.\"}","length":47},{"id":"schema:RegularHours","type":"schema","title":"RegularHours","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"days\",\"timeRanges\"],\"type\":\"object\",\"properties\":{\"days\":{\"type\":\"array\",\"description\":\"The day of the week this configuration applies.\",\"items\":{\"type\":\"string\",\"description\":\"Day of the week.\",\"enum\":[\"MONDAY\",\"TUESDAY\",\"WEDNESDAY\",\"THURSDAY\",\"FRIDAY\",\"SATURDAY\",\"SUNDAY\"]}},\"timeRanges\":{\"type\":\"array\",\"description\":\"Hours range applied to the provided day of the week\",\"items\":{\"$ref\":\"#/components/schemas/TimeRange\"}}},\"description\":\"Describes the configuration of regular hours.\"}","length":63},{"id":"schema:SpecialHours","type":"schema","title":"SpecialHours","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"date\",\"timeRanges\",\"type\"],\"type\":\"object\",\"properties\":{\"date\":{\"type\":\"string\",\"description\":\"Date the special hour configuration applies.\",\"format\":\"date\",\"example\":\"2021-10-01T00:00:00.000Z\"},\"timeRanges\":{\"type\":\"array\",\"minItems\":0,\"description\":\"Hours range applied to configured date. For open days, the timeRanges field is required. For closed days, the timeRanges field is ignored.\",\"items\":{\"$ref\":\"#/components/schemas/TimeRange\"}},\"type\":{\"type\":\"string\",\"description\":\"Store state that should be applied during the configured special hour. If this field is set to CLOSED, the timeRanges field is ignored.\",\"enum\":[\"OPEN\",\"CLOSED\"]}},\"description\":\"Describes the configuration of special store hours.\"}","length":103},{"id":"schema:HoursData","type":"schema","title":"HoursData","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"regularHours\",\"specialHours\",\"timeZone\"],\"type\":\"object\",\"properties\":{\"timeZone\":{\"type\":\"string\",\"description\":\"TimeZone of all times under it. (https://www.joda.org/joda-time/timezones.html)\",\"format\":\"timezone-id\",\"example\":\"America/Los_Angeles\"},\"regularHours\":{\"type\":\"array\",\"description\":\"List of regular hours configuration.\",\"items\":{\"$ref\":\"#/components/schemas/RegularHours\"}},\"specialHours\":{\"type\":\"array\",\"description\":\"List of special hours configuration, for occasions like Christmas, Thanksgiving, or any other holidays.\",\"items\":{\"$ref\":\"#/components/schemas/SpecialHours\"}}},\"description\":\"Represents hours configuration with regular hours and special hours.\"}","length":77},{"id":"schema:Menu_3PD","type":"schema","title":"Menu_3PD","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"title\":\"All Menus for the store, indexed by ID\",\"required\":[\"id\",\"name\"],\"type\":\"object\",\"properties\":{\"id\":{\"type\":\"string\",\"description\":\"The identifier that exists in the third party system. During a menu publish event, uuidV4 ids will be generated for new entities that do not yet exist in the internal menu.\",\"example\":\"da0e4e94-5670-4175-897a-3b7dde45bed5\"},\"name\":{\"type\":\"string\",\"description\":\"Name of the Menu.\",\"example\":\"Tasty BBQ\"},\"categoryIds\":{\"type\":\"array\",\"default\":[],\"description\":\"Identifiers of the categories within this Menu.\",\"items\":{\"type\":\"string\"}},\"fulfillmentModes\":{\"type\":\"array\",\"default\":[],\"description\":\"The ways in which this menu may be fulfilled. If no values are specified, it is assumed that all fulfillment types are allowed.\",\"items\":{\"type\":\"string\",\"description\":\"How an item from a menu is allowed to be fulfilled when ordered by a user.\",\"enum\":[\"DELIVERY\",\"PICK_UP\",\"DINE_IN\"]}},\"description\":{\"type\":\"string\",\"description\":\"Description of the Menu.\",\"example\":\"Cooking up BBQ deliciousness from around the globe!\"},\"hoursData\":{\"$ref\":\"#/components/schemas/HoursData\"},\"additionalCharges\":{\"type\":\"array\",\"nullable\":true,\"description\":\"Additional charges to apply for this menu. All additional charges specified on a menu will only be applied once per order.\",\"items\":{\"$ref\":\"#/components/schemas/AdditionalCharge\"}},\"exposedThirdPartyInfos\":{\"type\":\"array\",\"default\":[],\"description\":\"Additional information about the menu that should be exposed to third party\",\"items\":{\"$ref\":\"#/components/schemas/ExposedThirdPartyInfo\"}}},\"description\":\"A Menu for a store.\"}","length":221},{"id":"schema:OverrideRule_3PD","type":"schema","title":"OverrideRule_3PD","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"type\"],\"type\":\"object\",\"properties\":{\"type\":{\"type\":\"string\"}},\"description\":\"Specification for rules to apply overrides (e.g. PriceOverride).\",\"discriminator\":{\"propertyName\":\"type\",\"mapping\":{\"PATH\":\"#/components/schemas/EntityPathOverrideRule\",\"FULFILLMENT_MODE\":\"#/components/schemas/FulfillmentModeOverrideRule\",\"SERVICE\":\"#/components/schemas/ServiceOverrideRule\"}}}","length":40},{"id":"schema:EntityPathOverrideRule","type":"schema","title":"EntityPathOverrideRule","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"entityIds\"],\"type\":\"object\",\"allOf\":[{\"$ref\":\"#/components/schemas/OverrideRule_3PD\"},{\"type\":\"object\",\"properties\":{\"entityIds\":{\"type\":\"array\",\"description\":\"EntityPath for this rule.\",\"items\":{\"type\":\"string\"}}}}]}","length":31},{"id":"schema:FulfillmentModeOverrideRule","type":"schema","title":"FulfillmentModeOverrideRule","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"fulfillmentMode\"],\"type\":\"object\",\"allOf\":[{\"$ref\":\"#/components/schemas/OverrideRule_3PD\"},{\"type\":\"object\",\"properties\":{\"fulfillmentMode\":{\"type\":\"string\",\"description\":\"The fulfillment mode for which the override rule should apply.\"}}}]}","length":33},{"id":"schema:ServiceOverrideRule","type":"schema","title":"ServiceOverrideRule","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"serviceSlug\"],\"type\":\"object\",\"allOf\":[{\"$ref\":\"#/components/schemas/OverrideRule_3PD\"},{\"type\":\"object\",\"properties\":{\"serviceSlug\":{\"type\":\"string\",\"description\":\"The service for which the override rule should apply. The list of relevant service slugs can be provided by your integration partner. This feature is only available to point-of-sale system providers.\"}}}]}","length":53},{"id":"schema:PriceOverride","type":"schema","title":"PriceOverride","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"price\",\"rules\"],\"type\":\"object\",\"properties\":{\"price\":{\"$ref\":\"#/components/schemas/Money\"},\"rules\":{\"type\":\"array\",\"minItems\":1,\"description\":\"Override rules for when this price override should be applied.\",\"items\":{\"$ref\":\"#/components/schemas/OverrideRule_3PD\"}}},\"description\":\"Price override for an item\"}","length":39},{"id":"schema:MenuItem_3PD","type":"schema","title":"MenuItem_3PD","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"title\":\"All Items for the store, indexed by ID\",\"required\":[\"id\",\"name\",\"photoIds\",\"price\",\"priceOverrides\",\"status\"],\"type\":\"object\",\"properties\":{\"id\":{\"type\":\"string\",\"minLength\":1,\"description\":\"The identifier that exists in the third party system. During a menu publish event, uuidV4 ids will be generated for new entities that do not yet exist in the internal menu.\",\"example\":\"da0e4e94-5670-4175-897a-3b7dde45bed5\"},\"name\":{\"type\":\"string\",\"description\":\"Name of this Item\",\"example\":\"Bagel\"},\"photoIds\":{\"type\":\"array\",\"description\":\"A list of Photo references associated with the Item.\",\"items\":{\"type\":\"string\"}},\"price\":{\"$ref\":\"#/components/schemas/Money\"},\"priceOverrides\":{\"type\":\"array\",\"description\":\"Specify price overrides.\",\"items\":{\"$ref\":\"#/components/schemas/PriceOverride\"}},\"status\":{\"$ref\":\"#/components/schemas/ItemStatus\"},\"description\":{\"type\":\"string\",\"description\":\"Description of this Item\",\"example\":\"Delicious bagel!\"},\"modifierGroupIds\":{\"type\":\"array\",\"default\":[],\"description\":\"Identifiers of each ModifierGroup within this Item.\",\"items\":{\"type\":\"string\",\"example\":\"7152ee6e-e941-45c1-9008-2e306b479114\"}},\"skuDetails\":{\"$ref\":\"#/components/schemas/SkuDetails\"},\"additionalCharges\":{\"type\":\"array\",\"nullable\":true,\"description\":\"Additional charges to apply for this item. Additional charges will be applied for every instance of this item within an order.\",\"items\":{\"$ref\":\"#/components/schemas/AdditionalCharge\"}},\"tax\":{\"$ref\":\"#/components/schemas/ItemTax\",\"description\":\"The tax configuration for the menu item.\"},\"exposedThirdPartyInfos\":{\"type\":\"array\",\"default\":[],\"description\":\"Additional information about the menu that should be exposed to third party\",\"items\":{\"$ref\":\"#/components/schemas/ExposedThirdPartyInfo\"}}},\"description\":\"Items are sold on the Menu. Modifiers to items are items themselves and their relationship is defined by ModifierGroup.\"}","length":238},{"id":"schema:MenuData","type":"schema","title":"MenuData","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"categories\",\"items\",\"menus\",\"modifierGroups\",\"photos\"],\"type\":\"object\",\"properties\":{\"menus\":{\"title\":\"All Menus for the store, indexed by ID\",\"type\":\"object\",\"additionalProperties\":{\"x-additionalPropertiesName\":\"menuId\",\"$ref\":\"#/components/schemas/Menu_3PD\"},\"example\":{\"ff6dd693-5e55-4a92-a359-ea61b23ed423\":{\"id\":\"ff6dd693-5e55-4a92-a359-ea61b23ed423\",\"name\":\"Tasty BBQ\",\"categoryIds\":[\"b01485b0-034a-47c5-8a0a-0eeca08bf994\"],\"fulfillmentModes\":[\"DELIVERY\"],\"description\":\"Cooking up BBQ deliciousness from around the globe!\",\"hoursData\":{\"timeZone\":\"America/Los_Angeles\",\"regularHours\":[{\"days\":[\"MONDAY\",\"TUESDAY\",\"WEDNESDAY\",\"THURSDAY\",\"FRIDAY\"],\"timeRanges\":[{\"start\":\"08:00\",\"end\":\"22:00\"}]}],\"specialHours\":[{\"date\":\"2021-12-31T00:00:00.000Z\",\"timeRanges\":[{\"start\":\"08:00\",\"end\":\"22:00\"}],\"type\":\"CLOSED\"}]},\"additionalCharges\":[{\"chargeType\":\"PACKAGING_CHARGE\",\"percentageCharge\":{\"decimalValue\":0.03}}],\"exposedThirdPartyInfos\":[{\"externalId\":\"ff6dd693-5e55-4a92-a359-ea61b23ed423\",\"externalServiceSlug\":\"3PD\"}]}}},\"categories\":{\"title\":\"All Categories for the store, indexed by ID\",\"type\":\"object\",\"additionalProperties\":{\"x-additionalPropertiesName\":\"categoryId\",\"$ref\":\"#/components/schemas/Category\"},\"example\":{\"b01485b0-034a-47c5-8a0a-0eeca08bf994\":{\"name\":\"Drinks\",\"description\":\"All drink items served up nice and fresh!\",\"id\":\"b01485b0-034a-47c5-8a0a-0eeca08bf994\",\"itemIds\":[\"fa4f0192-4c4e-4455-9db8-61d428c34969\"]}}},\"items\":{\"title\":\"All Items for the store, indexed by ID\",\"type\":\"object\",\"additionalProperties\":{\"x-additionalPropertiesName\":\"itemId\",\"$ref\":\"#/components/schemas/MenuItem_3PD\"},\"example\":{\"fa4f0192-4c4e-4455-9db8-61d428c34969\":{\"id\":\"fa4f0192-4c4e-4455-9db8-61d428c34969\",\"name\":\"Canned Coke\",\"description\":\"Best soda pop ever made\",\"price\":{\"currencyCode\":\"USD\",\"amount\":7.65},\"status\":{\"saleStatus\":\"FOR_SALE\"},\"modifierGroupIds\":[\"f4c69056-3ae3-4517-9294-5ceec8df5f81\"],\"photoIds\":[\"c75d9460-5d48-423d-8d01-f825fd5b1672\"],\"priceOverrides\":[{\"rules\":[{\"type\":\"FulfillmentModeOverrideRule\",\"fulfillmentMode\":\"PICK_UP\"}],\"price\":{\"currencyCode\":\"USD\",\"amount\":7}}],\"skuDetails\":{\"skuSlug\":\"canned-coke-355ml\",\"dietaryClassifications\":[{\"tag\":\"VEGAN\"}],\"allergenClassifications\":[{\"tag\":\"GLUTEN\",\"containsAllergen\":false},{\"tag\":\"PEANUT\",\"containsAllergen\":true}],\"storageRequirements\":[{\"tag\":\"COLD\"},{\"tag\":\"AVOID_SUNLIGHT\"}],\"additives\":[\"flavor enhancers\",\"food coloring\"],\"containsAlcohol\":false,\"nutritionalInfo\":{\"energyKcal\":{\"low\":1,\"high\":100},\"nutritionContent\":{\"servingSizeInGrams\":100,\"servingSizeInMilliliters\":100,\"fats\":100.2,\"saturatedFats\":3.5,\"monoUnsaturatedFats\":\"5.2,\",\"polyUnsaturatedFats\":\"1.3,\",\"carbohydrates\":\"3.2,\",\"sugar\":\"101,\",\"polyols\":\"1.1,\",\"starch\":\"1.2,\",\"protein\":\"1.3,\",\"salt\":\"1.4,\",\"sodium\":\"1.5,\",\"fibres\":\"1.6,\",\"vitaminC\":\"1.7,\",\"calcium\":\"1.8,\",\"magnesium\":\"1.9,\",\"chloride\":\"2.0,\",\"fluoride\":\"2.1,\",\"potassium\":\"2.2,\",\"caffeine\":\"2.3,\",\"energy\":2.4}},\"servings\":{\"min\":1,\"max\":2},\"producerInformation\":\"The Coca-Cola Company\",\"distributorInformation\":\"The Coca-Cola Company\",\"countryOfOriginIso2\":\"US\"},\"additionalCharges\":[{\"chargeType\":\"PACKAGING_CHARGE\",\"flatCharge\":{\"currencyCode\":\"USD\",\"amount\":1.5}}],\"tax\":{\"percentageValue\":{\"decimalValue\":0.513},\"isValueAddedTax\":true},\"exposedThirdPartyInfos\":[{\"externalId\":\"ff6dd693-5e55-4a92-a359-ea61b23ed423\",\"externalServiceSlug\":\"3PD\"}]},\"6d53cf04-9d62-40f5-a8b3-706e3377668f\":{\"id\":\"6d53cf04-9d62-40f5-a8b3-706e3377668f\",\"name\":\"Paper straw\",\"description\":\"A paper straw\",\"price\":{\"currencyCode\":\"USD\",\"amount\":0.5},\"status\":{\"saleStatus\":\"FOR_SALE\"}}}},\"modifierGroups\":{\"title\":\"All ModifierGroups for the Store, indexed by ID\",\"type\":\"object\",\"additionalProperties\":{\"x-additionalPropertiesName\":\"modifierGroupId\",\"$ref\":\"#/components/schemas/ModifierGroup\"},\"example\":{\"f4c69056-3ae3-4517-9294-5ceec8df5f81\":{\"id\":\"f4c69056-3ae3-4517-9294-5ceec8df5f81\",\"name\":\"Add Straw\",\"minimumSelections\":0,\"maximumSelections\":1,\"defaultModifierSelectionData\":{\"defaultModifierSelections\":[{\"itemId\":\"6d53cf04-9d62-40f5-a8b3-706e3377668f\",\"selectionQuantity\":1}]},\"itemIds\":[\"6d53cf04-9d62-40f5-a8b3-706e3377668f\"],\"type\":\"DEFAULT\",\"exposedThirdPartyInfos\":[{\"externalId\":\"ff6dd693-5e55-4a92-a359-ea61b23ed423\",\"externalServiceSlug\":\"3PD\"}]}}},\"photos\":{\"title\":\"All photos for the store, indexed by ID\",\"type\":\"object\",\"additionalProperties\":{\"x-additionalPropertiesName\":\"photoId\",\"$ref\":\"#/components/schemas/Photo\"},\"example\":{\"c75d9460-5d48-423d-8d01-f825fd5b1672\":{\"id\":\"c75d9460-5d48-423d-8d01-f825fd5b1672\",\"fileName\":\"c75d9460-5d48-423d-8d01-f825fd5b1672.jpeg\",\"url\":\"https://example.com/photos/c75d9460-5d48-423d-8d01-f825fd5b1672.jpeg\"}}}},\"description\":\"MenuData contains all menu entities, and their relations.\"}","length":511},{"id":"schema:SendMenuEventCallback","type":"schema","title":"SendMenuEventCallback","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"menuData\"],\"type\":\"object\",\"properties\":{\"menuData\":{\"$ref\":\"#/components/schemas/MenuData\"}}}","length":15},{"id":"schema:CustomBulkResolutionOptions","type":"schema","title":"CustomBulkResolutionOptions","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"nullable\":true,\"properties\":{\"updateNames\":{\"type\":\"boolean\",\"description\":\"Update the linked entity's names to match the linked external entity's.\"},\"updatePrices\":{\"type\":\"boolean\",\"description\":\"Update the linked entity's price to match the linked external entity's.\"},\"updateDescriptions\":{\"type\":\"boolean\",\"description\":\"Update the linked entity's description to match the linked external entity's.\"},\"createUnmatchedEntities\":{\"type\":\"boolean\",\"description\":\"Create unmatched external entities in the menu.\"},\"deleteMissingEntities\":{\"type\":\"boolean\",\"description\":\"Delete entities that are missing external links.\"},\"bootstrapPhotosToEntities\":{\"type\":\"boolean\",\"description\":\"Bootstrap linked item photos.\"},\"copyEntityPaths\":{\"type\":\"boolean\",\"description\":\"Copies the entity paths from the external menu.\"},\"updateItemSuspensionStatus\":{\"type\":\"boolean\",\"description\":\"Update Item suspension status.\"},\"updateHours\":{\"type\":\"boolean\",\"description\":\"Update menu hours.\"},\"assignItemsToLocations\":{\"type\":\"boolean\",\"description\":\"If an item exists at a location in the POS, it will automatically be assigned to that location.\"},\"unassignItemsFromLocations\":{\"type\":\"boolean\",\"description\":\"If an item is removed from a location in the POS, it will automatically be unassigned from that location.\"},\"updateMenuOrganization\":{\"type\":\"boolean\",\"description\":\"The organization of modifiers into modifier groups, modifier groups into items and items into categories will be replicated from the POS menu.\"},\"updateItemArrangement\":{\"type\":\"boolean\",\"description\":\"The arrangement of menu products as displayed in your POS will be replicated.\"},\"updateModifierGroupRules\":{\"type\":\"boolean\",\"description\":\"Update modifier group selection rules.\"},\"updateTaxes\":{\"type\":\"boolean\",\"description\":\"Update taxes.\"}}}","length":250},{"id":"schema:PosMenuSyncRequest","type":"schema","title":"PosMenuSyncRequest","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"shouldPublishChanges\":{\"type\":\"boolean\",\"nullable\":true,\"description\":\"Whether or not to publish changes to external services after bulk resolution.\"},\"useCustomOptions\":{\"type\":\"boolean\",\"nullable\":true,\"description\":\"If true, use `customBulkResolutionOptions` instead of menu configuration.\"},\"customBulkResolutionOptions\":{\"nullable\":true,\"$ref\":\"#/components/schemas/CustomBulkResolutionOptions\",\"type\":\"object\"}}}","length":59},{"id":"schema:PosMenuSyncResponse","type":"schema","title":"PosMenuSyncResponse","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"jobId\":{\"type\":\"string\",\"nullable\":true,\"description\":\"Only present if the request succeeds. Job ID to check on the status with the MenuAsyncJob endpoint.\",\"format\":\"uuid\"}}}","length":35},{"id":"schema:MenuPublishRequest","type":"schema","title":"MenuPublishRequest","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"menuPublishTargets\":{\"type\":\"array\",\"description\":\"MenuPublishTargets to publish to.\",\"example\":[\"doordash\",\"ubereats\"],\"items\":{\"type\":\"string\",\"description\":\"MenuPublishTargets to publish to.\",\"example\":\"[\\\"doordash\\\",\\\"ubereats\\\"]\"}}}}","length":34},{"id":"schema:MenuPublishTarget","type":"schema","title":"MenuPublishTarget","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"status\":{\"type\":\"string\",\"description\":\"The status of a menu publish target.\",\"enum\":[\"READY\",\"PUBLISH_IN_PROGRESS\",\"ERROR\"]}},\"description\":\"Information about the target.\"}","length":26},{"id":"schema:MenuPublishResponseMenuPublishTargets","type":"schema","title":"MenuPublishResponseMenuPublishTargets","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"nullable\":true,\"properties\":{\"menuPublishTargets\":{\"type\":\"object\",\"additionalProperties\":{\"x-additionalPropertiesName\":\"menuPublishTargetName\",\"$ref\":\"#/components/schemas/MenuPublishTarget\"},\"description\":\"Map of MenuPublishTarget names to their targets. The target can only be published to if the status is READY.\",\"example\":{\"rappi\":{\"status\":\"PUBLISH_IN_PROGRESS\"}}}},\"description\":\"Only present if the request fails. Meant to help debugging why the request failed.\"}","length":70},{"id":"schema:MenuPublishResponse","type":"schema","title":"MenuPublishResponse","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"requestSubmitted\":{\"type\":\"boolean\",\"description\":\"Whether the request was submitted or not.\"},\"jobId\":{\"type\":\"string\",\"nullable\":true,\"description\":\"Only present if the request succeeds. Job ID to check on the status with the MenuAsyncJob endpoint.\",\"format\":\"uuid\"},\"menuPublishTargets\":{\"$ref\":\"#/components/schemas/MenuPublishResponseMenuPublishTargets\"}}}","length":56},{"id":"schema:SuspensionStatus","type":"schema","title":"SuspensionStatus","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"isIndefinite\"],\"type\":\"object\",\"properties\":{\"isIndefinite\":{\"type\":\"boolean\",\"description\":\"True if the suspension is indefinite\"},\"suspendedUntil\":{\"type\":\"string\",\"nullable\":true,\"description\":\"ISO-8601 timestamp representing the time the saleStatus value is supposed to change to FOR_SALE. Set only when current saleStatus value is TEMPORARILY_NOT_FOR_SALE. E.g.: 2020-11-23T21:33:51Z, 2007-12-03T10:15:30+01:00\",\"format\":\"date-time\",\"example\":\"2007-12-03T09:15:30.000Z\"}},\"description\":\"The type of suspension this will be.\"}","length":78},{"id":"schema:SuspendItemsRequest","type":"schema","title":"SuspendItemsRequest","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"entityIds\",\"note\",\"status\"],\"type\":\"object\",\"properties\":{\"entityIds\":{\"type\":\"array\",\"description\":\"Entity IDs to suspend. These should be the IDs as you represent them in your system.\",\"example\":[\"9cc4bb5e-bc97-40d9-af28-c02ef1483610\"],\"items\":{\"type\":\"string\",\"description\":\"Entity IDs to suspend.\",\"example\":\"[\\\"9cc4bb5e-bc97-40d9-af28-c02ef1483610\\\",\\\"9929290d-31eb-425d-8732-17c4074ac75e\\\"]\"}},\"note\":{\"type\":\"string\",\"description\":\"The reason you are suspending the items.\",\"example\":\"Out of item\"},\"status\":{\"$ref\":\"#/components/schemas/SuspensionStatus\"}}}","length":64},{"id":"schema:UnsuspendItemsRequest","type":"schema","title":"UnsuspendItemsRequest","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"entityIds\":{\"type\":\"array\",\"description\":\"Entity IDs to unsuspend. These should be the IDs as you represent them in your system.\",\"example\":[\"9cc4bb5e-bc97-40d9-af28-c02ef1483610\"],\"items\":{\"type\":\"string\",\"description\":\"Entity IDs to unsuspend.\",\"example\":\"[\\\"9cc4bb5e-bc97-40d9-af28-c02ef1483610\\\",\\\"9929290d-31eb-425d-8732-17c4074ac75e\\\"]\"}},\"note\":{\"type\":\"string\",\"description\":\"The reason you are unsuspending the items.\",\"example\":\"Item back in stock\"}}}","length":56},{"id":"schema:MenuPublishTargets","type":"schema","title":"MenuPublishTargets","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"menuPublishTargets\":{\"type\":\"object\",\"additionalProperties\":{\"x-additionalPropertiesName\":\"menuPublishTargetName\",\"$ref\":\"#/components/schemas/MenuPublishTarget\"},\"example\":{\"rappi\":{\"status\":\"PUBLISH_IN_PROGRESS\"}},\"description\":\"Map of MenuPublishTarget names to their targets. The target can only be published to if the status is READY.\"}}}","length":50},{"id":"schema:BootstrapMenuRequest","type":"schema","title":"BootstrapMenuRequest","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"templateName\",\"externalServiceSlug\"],\"type\":\"object\",\"properties\":{\"templateName\":{\"type\":\"string\",\"description\":\"Name for the bootstrapped template menu\",\"example\":\"My Store's Menu\"},\"externalServiceSlug\":{\"type\":\"string\",\"description\":\"The external service from which to bootstrap menu data\",\"example\":\"ubereats-api\"},\"enableTemplate\":{\"type\":\"boolean\",\"description\":\"Whether or not to enable the template at the bootstrapped store\",\"nullable\":true},\"stationId\":{\"type\":\"string\",\"nullable\":true,\"description\":\"The id of the station to which to assign bootstrapped items, unnecessary for brick and mortar\",\"example\":\"9cc4bb5e-bc97-40d9-af28-c02ef1483610\"},\"posSlug\":{\"type\":\"string\",\"nullable\":true,\"description\":\"The slug for the POS to connect to\",\"example\":\"pos-slug\"}}}","length":105},{"id":"schema:EventResultMetadata","type":"schema","title":"EventResultMetadata","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"nullable\":true,\"properties\":{\"operationStatus\":{\"type\":\"string\",\"description\":\"Status of the operation requested by an event.\",\"enum\":[\"SUCCEEDED\",\"INTERNAL_ERROR\",\"AUTHENTICATION_FAILURE\",\"AUTHORIZATION_FAILURE\",\"UNKNOWN_FAILURE\",\"INVALID_STORE_STATE\",\"INVALID_STORE_CONFIGURATION\",\"OPERATION_NOT_SUPPORTED\",\"IGNORED_ALREADY_IN_REQUESTED_STATE\",\"INVALID_REQUEST\"]},\"additionalInformation\":{\"type\":\"string\",\"nullable\":true,\"description\":\"Additional details about the event result, if available.\",\"example\":\"Completed without problems.\"},\"operationFinishedAt\":{\"type\":\"string\",\"description\":\"Time when the processing of the event finished.\",\"format\":\"date-time\",\"example\":\"2007-12-03T09:15:30.000Z\"}},\"description\":\"Information about the result of a storefront event.\"}","length":82},{"id":"schema:StoreAvailabilityEventResult","type":"schema","title":"StoreAvailabilityEventResult","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"storeState\":{\"type\":\"string\",\"nullable\":true,\"description\":\"Represents the current state of a store.\",\"enum\":[\"OPEN\",\"OFF_HOUR\",\"SERVICE_PROVIDER_PAUSED\",\"OPERATOR_PAUSED\",\"SERVICE_PROVIDER_PAUSED_COURIERS_UNAVAILABLE\",\"STORE_UNAVAILABLE\",\"HOLIDAY_HOUR\",\"MENU_UNAVAILABLE\",\"SERVICE_PROVIDER_PAUSED_MISCONFIGURED\",\"OPEN_FOR_PICKUP_ONLY\",\"OPEN_FOR_DELIVERY_ONLY\",\"CLOSED_FOR_UNDETERMINED_REASON\"]},\"statusChangedAt\":{\"type\":\"string\",\"nullable\":true,\"description\":\"The time when the store changed to the current state.\",\"format\":\"date-time\",\"example\":\"2007-12-03T09:15:30.000Z\"},\"eventResultMetadata\":{\"$ref\":\"#/components/schemas/EventResultMetadata\"}},\"description\":\"The current state of a store.\"}","length":74},{"id":"schema:Storefront_TimeRange","type":"schema","title":"Storefront_TimeRange","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"startTime\":{\"type\":\"string\",\"description\":\"Start time of the range in 24 hour format.\",\"example\":\"08:00\"},\"endTime\":{\"type\":\"string\",\"description\":\"End time of the range in 24 hour format.\",\"example\":\"08:00\"}},\"description\":\"Time range in a given date.\"}","length":46},{"id":"schema:Storefront_RegularHours","type":"schema","title":"Storefront_RegularHours","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"dayOfWeek\",\"timeRanges\"],\"type\":\"object\",\"properties\":{\"dayOfWeek\":{\"type\":\"string\",\"description\":\"Day of the week.\",\"enum\":[\"MONDAY\",\"TUESDAY\",\"WEDNESDAY\",\"THURSDAY\",\"FRIDAY\",\"SATURDAY\",\"SUNDAY\"]},\"timeRanges\":{\"type\":\"array\",\"minItems\":1,\"description\":\"Hours range applied to the provided day of the week\",\"items\":{\"$ref\":\"#/components/schemas/Storefront_TimeRange\"}}},\"description\":\"Describes the configuration of regular hours.\"}","length":58},{"id":"schema:Storefront_SpecialHours","type":"schema","title":"Storefront_SpecialHours","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"date\",\"timeRanges\",\"specialHourType\"],\"type\":\"object\",\"properties\":{\"date\":{\"type\":\"string\",\"description\":\"Date the special hour configuration applies.\",\"format\":\"date\",\"example\":\"2021-10-01T00:00:00.000Z\"},\"timeRanges\":{\"type\":\"array\",\"minItems\":1,\"description\":\"Hours range applied to configured date.\",\"items\":{\"$ref\":\"#/components/schemas/Storefront_TimeRange\"}},\"specialHourType\":{\"type\":\"string\",\"description\":\"Store state that should be applied during the configured special hour.\",\"enum\":[\"OPEN\",\"CLOSED\"]}},\"description\":\"Describes the configuration of special store hours.\"}","length":76},{"id":"schema:StoreHours","type":"schema","title":"StoreHours","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"nullable\":true,\"properties\":{\"regularHours\":{\"type\":\"array\",\"description\":\"List of regular hours configuration.\",\"items\":{\"$ref\":\"#/components/schemas/Storefront_RegularHours\"}},\"specialHours\":{\"type\":\"array\",\"nullable\":true,\"description\":\"List of special hours configuration.\",\"items\":{\"$ref\":\"#/components/schemas/Storefront_SpecialHours\"}}},\"description\":\"Represents store hours configuration with regular hours and special hours.\"}","length":48},{"id":"schema:StoreHoursConfiguration","type":"schema","title":"StoreHoursConfiguration","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"timezone\"],\"type\":\"object\",\"properties\":{\"deliveryHours\":{\"$ref\":\"#/components/schemas/StoreHours\"},\"pickupHours\":{\"$ref\":\"#/components/schemas/StoreHours\"},\"timezone\":{\"type\":\"string\",\"description\":\"The store time zone identifier. (e.g. America/New_York)\",\"example\":\"America/Los_Angeles\"}},\"description\":\"The current store hours configuration of a store.\"}","length":40},{"id":"schema:StoreHoursConfigurationEventResult","type":"schema","title":"StoreHoursConfigurationEventResult","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"storeHoursConfiguration\":{\"$ref\":\"#/components/schemas/StoreHoursConfiguration\"},\"statusChangedAt\":{\"type\":\"string\",\"description\":\"The time when the store hours configuration changed.\",\"format\":\"date-time\",\"example\":\"2007-12-03T09:15:30.000Z\"},\"eventResultMetadata\":{\"$ref\":\"#/components/schemas/EventResultMetadata\"}},\"description\":\"The current store hours configuration.\"}","length":50},{"id":"schema:RequiredEventResultMetadata","type":"schema","title":"RequiredEventResultMetadata","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"operationStatus\":{\"type\":\"string\",\"description\":\"Status of the operation requested by an event.\",\"enum\":[\"SUCCEEDED\",\"INTERNAL_ERROR\",\"AUTHENTICATION_FAILURE\",\"AUTHORIZATION_FAILURE\",\"UNKNOWN_FAILURE\",\"INVALID_STORE_STATE\",\"INVALID_STORE_CONFIGURATION\",\"OPERATION_NOT_SUPPORTED\",\"IGNORED_ALREADY_IN_REQUESTED_STATE\",\"INVALID_REQUEST\"]},\"additionalInformation\":{\"type\":\"string\",\"nullable\":true,\"description\":\"Additional details about the event result, if available.\",\"example\":\"Completed without problems.\"},\"operationFinishedAt\":{\"type\":\"string\",\"description\":\"Time when the processing of the event finished.\",\"format\":\"date-time\",\"example\":\"2007-12-03T09:15:30.000Z\"}},\"description\":\"Information about the result of a storefront event.\"}","length":81},{"id":"schema:PauseStoreEventResult","type":"schema","title":"PauseStoreEventResult","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"closureId\":{\"type\":\"string\",\"description\":\"ID required to unpause a store, if available\",\"example\":\"4109d2c9-8bc5-413c-af3e-1c92aa381e41\"},\"eventResultMetadata\":{\"$ref\":\"#/components/schemas/RequiredEventResultMetadata\"}},\"description\":\"Result of an event that requested to pause a store.\"}","length":41},{"id":"schema:UnpauseStoreEventResult","type":"schema","title":"UnpauseStoreEventResult","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"eventResultMetadata\":{\"$ref\":\"#/components/schemas/RequiredEventResultMetadata\"}},\"description\":\"Result of an event that requested to unpause a store.\"}","length":26},{"id":"schema:DeliveryStatus","type":"schema","title":"DeliveryStatus","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"string\",\"description\":\"The status of the delivery.\",\"enum\":[\"REQUESTED\",\"ALLOCATED\",\"PICKED_UP\",\"COMPLETED\",\"CANCELED\",\"ARRIVED_AT_PICKUP\",\"ARRIVED_AT_DROP_OFF\"]}","length":18},{"id":"schema:VehicleInformation","type":"schema","title":"VehicleInformation","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"nullable\":true,\"properties\":{\"vehicleType\":{\"type\":\"string\",\"description\":\"The type of vehicle used to fulfill the delivery.\",\"enum\":[\"WALKER\",\"MOTORCYCLE\",\"BICYCLE\",\"CAR\",\"VAN\"]},\"licensePlate\":{\"type\":\"string\",\"nullable\":true,\"description\":\"The license plate of the vehicle used to fulfill the delivery.\",\"example\":\"ABCD 123\"},\"makeModel\":{\"type\":\"string\",\"nullable\":true,\"description\":\"The make and model of the vehicle used to fulfill the delivery.\",\"example\":\"Honda Civic\"}}}","length":70},{"id":"schema:DeliveryCost","type":"schema","title":"DeliveryCost","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"baseCost\":{\"type\":\"number\",\"format\":\"double\",\"description\":\"Base delivery cost value.\",\"example\":4.99},\"extraCost\":{\"type\":\"number\",\"format\":\"double\",\"description\":\"Extra delivery cost value.\",\"example\":0.99}},\"description\":\"Delivery cost details.\"}","length":35},{"id":"schema:SignatureProof","type":"schema","title":"SignatureProof","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"nullable\":true,\"properties\":{\"signatureImageUrl\":{\"type\":\"string\",\"description\":\"Signature image url.\"},\"signerName\":{\"nullable\":true,\"type\":\"string\",\"description\":\"The name of the signer.\"},\"signerRelationship\":{\"nullable\":true,\"type\":\"string\",\"description\":\"The relationship of signer to the intended recipient.\"}},\"description\":\"Signature info captured.\"}","length":47},{"id":"schema:PictureProof","type":"schema","title":"PictureProof","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"nullable\":true,\"properties\":{\"pictureUrl\":{\"type\":\"string\",\"description\":\"Image url.\"}},\"description\":\"Picture info captured.\"}","length":18},{"id":"schema:VerificationProof","type":"schema","title":"VerificationProof","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"nullable\":true,\"properties\":{\"signatureProof\":{\"nullable\":true,\"$ref\":\"#/components/schemas/SignatureProof\",\"type\":\"object\"},\"pictureProof\":{\"nullable\":true,\"$ref\":\"#/components/schemas/PictureProof\",\"type\":\"object\"}},\"description\":\"Verification details.\"}","length":28},{"id":"schema:DropoffInfo","type":"schema","title":"DropoffInfo","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"nullable\":true,\"properties\":{\"courierNote\":{\"nullable\":true,\"type\":\"string\",\"description\":\"Courier supplied dropoff note.\"},\"proofOfDelivery\":{\"nullable\":true,\"$ref\":\"#/components/schemas/VerificationProof\",\"description\":\"Proof of delivery.\",\"type\":\"object\"}},\"description\":\"Delivery dropoff details.\"}","length":36},{"id":"schema:DeliveryStatusUpdateRequest","type":"schema","title":"DeliveryStatusUpdateRequest","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"deliveryStatus\":{\"$ref\":\"#/components/schemas/DeliveryStatus\"},\"estimatedDeliveryTime\":{\"type\":\"string\",\"nullable\":true,\"description\":\"The expected delivery time.\",\"format\":\"date-time\",\"example\":\"2007-12-03T09:15:30.000Z\"},\"estimatedPickupTime\":{\"type\":\"string\",\"nullable\":true,\"description\":\"The expected pickup time.\",\"format\":\"date-time\",\"example\":\"2007-12-03T09:15:30.000Z\"},\"courier\":{\"$ref\":\"#/components/schemas/Person\"},\"location\":{\"$ref\":\"#/components/schemas/Location\"},\"createdAt\":{\"type\":\"string\",\"description\":\"The time that the update was created.\",\"format\":\"date-time\",\"example\":\"2007-12-03T09:15:30.000Z\"},\"vehicleInformation\":{\"nullable\":true,\"$ref\":\"#/components/schemas/VehicleInformation\",\"type\":\"object\"},\"currencyCode\":{\"type\":\"string\",\"nullable\":true,\"minLength\":3,\"maxLength\":3,\"description\":\"The 3-letter currency code (ISO 4217) to use for all monetary values.\",\"example\":\"EUR\"},\"cost\":{\"nullable\":true,\"$ref\":\"#/components/schemas/DeliveryCost\",\"type\":\"object\"},\"providerDeliveryId\":{\"type\":\"string\",\"nullable\":true,\"description\":\"The provider's internal identifier for the delivery used for tracking purposes.\"},\"dropoffInfo\":{\"nullable\":true,\"$ref\":\"#/components/schemas/DropoffInfo\",\"description\":\"Details on delivery dropoff.\",\"type\":\"object\"},\"deliveryTrackingUrl\":{\"type\":\"string\",\"nullable\":true,\"description\":\"Delivery tracking url.\"}},\"description\":\"Update delivery status request.\"}","length":172},{"id":"schema:Distance","type":"schema","title":"Distance","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"nullable\":true,\"properties\":{\"unit\":{\"type\":\"string\",\"description\":\"Distance unit value.\",\"enum\":[\"KILOMETERS\",\"MILES\"]},\"value\":{\"type\":\"number\",\"description\":\"Distance value.\"}},\"description\":\"Delivery distance.\"}","length":25},{"id":"schema:FulfillmentPathEntity","type":"schema","title":"FulfillmentPathEntity","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"name\":{\"type\":\"string\",\"minLength\":1,\"description\":\"Describes the entity name.\",\"example\":\"rappi\"},\"type\":{\"type\":\"string\",\"description\":\"Type of entities in the fulfillment path.\",\"enum\":[\"FULFILLMENT_PROCESSOR\",\"INTERMEDIARY\"]}},\"description\":\"Delivery distance.\"}","length":36},{"id":"schema:RequestDeliveryQuoteCallbackRequest","type":"schema","title":"RequestDeliveryQuoteCallbackRequest","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"availability\":{\"type\":\"string\",\"description\":\"Whether you can fulfill the requested delivery. Defaults to `AVAILABLE` for backward compatibility. When `UNAVAILABLE`, omit pricing and pickup estimates and optionally provide `unavailableReason`.\",\"default\":\"AVAILABLE\",\"enum\":[\"AVAILABLE\",\"UNAVAILABLE\"]},\"unavailableReason\":{\"type\":\"string\",\"nullable\":true,\"description\":\"Optional provider-readable reason why the delivery is unavailable.\",\"example\":\"OUTSIDE_DELIVERY_AREA\"},\"minPickupDuration\":{\"type\":\"integer\",\"nullable\":true,\"minimum\":0,\"format\":\"int32\",\"description\":\"Required when availability is `AVAILABLE`. Estimated minimum courier arrival time in minutes.\",\"example\":5},\"maxPickupDuration\":{\"type\":\"integer\",\"nullable\":true,\"description\":\"Maximum time that the courier's arrival at pick up location can be delayed. If not provided, it will default to 60 minutes or minPickUpDuration, whichever is greater. This value is an estimation and expressed in minutes.\",\"format\":\"int32\",\"example\":10},\"deliveryDistance\":{\"$ref\":\"#/components/schemas/Distance\"},\"currencyCode\":{\"type\":\"string\",\"nullable\":true,\"minLength\":3,\"maxLength\":3,\"description\":\"Required when availability is `AVAILABLE`. The 3-letter ISO 4217 currency code for monetary values.\",\"example\":\"EUR\"},\"cost\":{\"description\":\"Required when availability is `AVAILABLE`.\",\"allOf\":[{\"$ref\":\"#/components/schemas/DeliveryCost\"}]},\"provider\":{\"type\":\"string\",\"nullable\":true,\"description\":\"Delivery Service Provider Slug.\",\"example\":\"doordash\"},\"fulfillmentPath\":{\"type\":\"array\",\"nullable\":true,\"description\":\"List of entities involved in the fulfillment processing path.\",\"items\":{\"$ref\":\"#/components/schemas/FulfillmentPathEntity\"}},\"createdAt\":{\"type\":\"string\",\"nullable\":true,\"description\":\"Required when availability is `AVAILABLE`. The time that the quote was created.\",\"format\":\"date-time\",\"example\":\"2007-12-03T09:15:30.000Z\"},\"accountBalance\":{\"type\":\"number\",\"nullable\":true,\"description\":\"The remaining account balance of the requester for the delivery provider.\",\"example\":1068.32}},\"description\":\"Delivery quote result. Send pricing and pickup estimates for `AVAILABLE`, or send `UNAVAILABLE` with an optional reason when you cannot fulfill the request.\"}","length":286},{"id":"schema:AcceptDeliveryCallbackRequest","type":"schema","title":"AcceptDeliveryCallbackRequest","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"deliveryDistance\":{\"$ref\":\"#/components/schemas/Distance\"},\"currencyCode\":{\"type\":\"string\",\"minLength\":3,\"maxLength\":3,\"description\":\"The 3-letter currency code (ISO 4217) to use for all monetary values.\",\"example\":\"EUR\"},\"cost\":{\"$ref\":\"#/components/schemas/DeliveryCost\"},\"fulfillmentPath\":{\"type\":\"array\",\"nullable\":true,\"description\":\"List of entities involved in the fulfillment processing path.\",\"items\":{\"$ref\":\"#/components/schemas/FulfillmentPathEntity\"}},\"estimatedDeliveryTime\":{\"type\":\"string\",\"nullable\":true,\"description\":\"The expected delivery time.\",\"format\":\"date-time\",\"example\":\"2007-12-03T09:15:30.000Z\"},\"estimatedPickupTime\":{\"type\":\"string\",\"nullable\":true,\"description\":\"The expected pickup time.\",\"format\":\"date-time\",\"example\":\"2007-12-03T09:15:30.000Z\"},\"confirmedAt\":{\"type\":\"string\",\"description\":\"The time that the request was accepted.\",\"format\":\"date-time\",\"example\":\"2007-12-03T09:15:30.000Z\"},\"deliveryTrackingUrl\":{\"type\":\"string\",\"nullable\":true,\"description\":\"URL to a web page that tracks the delivery.\",\"example\":\"www.example.com\"},\"providerDeliveryId\":{\"type\":\"string\",\"nullable\":true,\"description\":\"The provider's internal identifier for the delivery used for tracking purposes.\"}},\"description\":\"Delivery information.\"}","length":163},{"id":"schema:CancelDeliveryCallbackRequest","type":"schema","title":"CancelDeliveryCallbackRequest","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"canceledAt\":{\"type\":\"string\",\"description\":\"The time that the request was cancelled.\",\"format\":\"date-time\",\"example\":\"2007-12-03T09:15:30.000Z\"}},\"description\":\"Cancellation result callback request.\"}","length":32},{"id":"schema:EventCallbackError","type":"schema","title":"EventCallbackError","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"errorCode\":{\"type\":\"string\",\"description\":\"Errors that occur processing the webhook, modeled after Google's gRPC error codes.\\nFor callback errors responding to menu-related webhooks, any error with status code in: \\\"INVALID_ARGUMENT\\\", \\\"FAILED_PRECONDITION\\\", \\\"NOT_FOUND\\\", \\\"PERMISSION_DENIED\\\", \\\"ALREADY_EXISTS\\\", \\\"UNIMPLEMENTED\\\", \\\"DATA_LOSS\\\", \\\"UNAUTHENTICATED\\\" will be considered fatal and will fail the operation without retrying.\",\"enum\":[\"CANCELLED\",\"UNKNOWN\",\"INVALID_ARGUMENT\",\"FAILED_PRECONDITION\",\"DEADLINE_EXCEEDED\",\"NOT_FOUND\",\"PERMISSION_DENIED\",\"ALREADY_EXISTS\",\"RESOURCE_EXHAUSTED\",\"ABORTED\",\"OUT_OF_RANGE\",\"UNIMPLEMENTED\",\"INTERNAL\",\"UNAVAILABLE\",\"DATA_LOSS\",\"UNAUTHENTICATED\"],\"example\":\"NOT_FOUND\"},\"errorMessage\":{\"type\":\"string\",\"nullable\":true,\"description\":\"Additional information about the error. This message will be displayed to the user, so ideally it should be friendly.\",\"example\":\"The store was not found.\"}},\"description\":\"The error container for a processed callback.\"}","length":117},{"id":"schema:UpdateDeliveryRequestCallbackRequest","type":"schema","title":"UpdateDeliveryRequestCallbackRequest","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"currencyCode\":{\"type\":\"string\",\"nullable\":true,\"minLength\":3,\"maxLength\":3,\"description\":\"The 3-letter currency code (ISO 4217) to use for all monetary values.\",\"example\":\"EUR\"},\"cost\":{\"nullable\":true,\"$ref\":\"#/components/schemas/DeliveryCost\",\"description\":\"Updated delivery cost.\",\"type\":\"object\"}},\"description\":\"Updated Delivery information.\"}","length":51},{"id":"schema:PongObject","type":"schema","title":"PongObject","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"response\":{\"type\":\"string\",\"description\":\"A text response.\",\"example\":\"pong\"},\"currentTime\":{\"type\":\"string\",\"format\":\"date-time\",\"description\":\"The current timestamp.\",\"example\":\"2007-12-03T09:15:30.000Z\"}}}","length":30},{"id":"schema:ReviewReplyRequest","type":"schema","title":"ReviewReplyRequest","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"reviewId\":{\"type\":\"string\",\"description\":\"The review ID.\",\"example\":\"review-56e9-46be\"},\"externalStoreId\":{\"type\":\"string\",\"description\":\"External store ID of the review you are responding to. Fails the requests if invalid external store ID is passed.\",\"example\":\"order-1fa4-479c\"},\"serviceSlug\":{\"type\":\"string\",\"description\":\"The slug of the service for the review.\",\"example\":\"ubereats\"},\"replyText\":{\"type\":\"string\",\"description\":\"The reply text. Limits vary by serviceSlug and are measured in UTF-8 bytes.\",\"example\":\"Thank you very much.\"},\"scheduledAt\":{\"type\":\"integer\",\"description\":\"Unix timestamp in seconds for requested scheduled execution. A successful response confirms scheduling only; execution may occur later.\",\"format\":\"int64\",\"example\":1697727006,\"nullable\":true}},\"description\":\"The request to reply to a review.\"}","length":120},{"id":"schema:ReviewReplyResponse","type":"schema","title":"ReviewReplyResponse","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"replyId\":{\"type\":\"string\",\"description\":\"Opaque reply identifier returned by the target service for an immediate reply. Scheduled responses do not include an eventual reply ID.\",\"example\":\"reply-f34f-4d35\",\"nullable\":true}},\"description\":\"The response to reply to a review.\"}","length":44},{"id":"schema:OAuthTokenGenerationRequest","type":"schema","title":"OAuthTokenGenerationRequest","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"grant_type\",\"scope\"],\"type\":\"object\",\"properties\":{\"client_id\":{\"type\":\"string\",\"description\":\"The ID of the client (also known as the Application ID).\",\"format\":\"uuid\"},\"client_secret\":{\"type\":\"string\",\"description\":\"The secret of the client.\"},\"grant_type\":{\"type\":\"string\",\"description\":\"The OAuth2.0 grant types supported.\",\"enum\":[\"client_credentials\",\"authorization_code\"]},\"scope\":{\"type\":\"string\",\"description\":\"The scope to request, multiple scopes are passed delimited by a space character.\",\"example\":\"ping\"},\"code\":{\"type\":\"string\",\"nullable\":true,\"description\":\"The authorization code obtained from the server when performing the authorization code flow. It is required to exchange the code for an access token that will be used to perform actions on behalf of a user.\",\"example\":\"8A9D16B4C3E25F6A\"},\"redirect_uri\":{\"type\":\"string\",\"nullable\":true,\"description\":\"The redirect URI that was included in the initial authorization request. The value must be an exact match of the previously used URI, otherwise the request will be rejected.\",\"example\":\"https://example.com/callback\"},\"code_verifier\":{\"type\":\"string\",\"nullable\":true,\"description\":\"If the code_challenge parameter was included in the initial authorization requests, the application must now provide the code verifier. The value is the plaintext string that was used to calculate the hash that was previously sent in the code_challenge parameter.\",\"example\":\"Th7UHJdLswIYQxwSg29DbK1a_d9o41uNMTRmuH0PM8zyoMAQ\"}},\"description\":\"The entity to request a token, following the OAuth2.0 protocol.\"}","length":225},{"id":"schema:HydraToken","type":"schema","title":"HydraToken","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"access_token\":{\"type\":\"string\",\"description\":\"The auth token used when consuming the API endpoints.\",\"example\":\"oMahtBwBbnZeh4Q66mSuLFmk2V0_CLCKVt0aYcNJlcg.yditzjwCP7yp0PgR6AzQR3wQ1rTdCjkcPeAMuyfK-NU\"},\"expires_in\":{\"type\":\"integer\",\"format\":\"int64\",\"description\":\"Token lifetime in seconds. The default is 30 days, but this returned value is authoritative for the issued token.\",\"example\":2592000},\"scope\":{\"type\":\"string\",\"description\":\"The scopes available for the token.\",\"example\":\"ping orders.create\"},\"token_type\":{\"type\":\"string\",\"description\":\"The token type is always \\\"bearer\\\".\",\"example\":\"bearer\"}}}","length":93},{"id":"schema:ApplicationId","type":"schema","title":"ApplicationId","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"string\",\"description\":\"The plain-text Application ID, provided at partner onboarding, also available on Otter Developer Portal.\",\"example\":\"5045c1c3-694f-4392-b43b-e765cd89c8b8\"}","length":21},{"id":"schema:OrderIdentifierFinance","type":"schema","title":"OrderIdentifierFinance","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"id\"],\"type\":\"object\",\"properties\":{\"id\":{\"type\":\"string\",\"description\":\"Unique ID for the order that was placed.\",\"example\":\"69f60a06-c335-46d9-b5a1-97f1a211c514\"},\"source\":{\"type\":\"string\",\"nullable\":true,\"description\":\"Describes the source of the order, typically from a food ordering marketplace.\",\"example\":\"ubereats\"}},\"description\":\"The external identifiers of the order.\"}","length":49},{"id":"schema:PayoutInfo","type":"schema","title":"PayoutInfo","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"id\",\"date\"],\"type\":\"object\",\"properties\":{\"id\":{\"type\":\"string\",\"description\":\"Payout identifier.\"},\"date\":{\"type\":\"string\",\"description\":\"The payout date.\",\"format\":\"date\",\"example\":\"2021-10-01T00:00:00.000Z\"}}}","length":29},{"id":"schema:OrderIssue","type":"schema","title":"OrderIssue","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"type\"],\"type\":\"object\",\"properties\":{\"type\":{\"type\":\"string\",\"description\":\"Order issue type.\",\"enum\":[\"MISSING_ITEM\",\"INCOMPLETE\",\"WRONG_INGREDIENTS\",\"WRONG_SIZE\",\"WRONG_INSTRUCTIONS\",\"TEMPERATURE_COLD\",\"WRONG_ORDER\",\"POOR_QUALITY\",\"HANDLED_POORLY\",\"WRONG_ITEM\",\"WRONG_QUANTITY\",\"LATE_TO_COURIER\"]}}}","length":27},{"id":"schema:OrderItemInformation","type":"schema","title":"OrderItemInformation","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"id\"],\"type\":\"object\",\"properties\":{\"id\":{\"type\":\"string\",\"description\":\"Regular item identifier.\"},\"name\":{\"type\":\"string\",\"nullable\":true,\"description\":\"Item name\"},\"issues\":{\"type\":\"array\",\"nullable\":true,\"description\":\"Order issues that relate to this item.\",\"items\":{\"$ref\":\"#/components/schemas/OrderIssue\"}}}}","length":40},{"id":"schema:FinancialTransaction","type":"schema","title":"FinancialTransaction","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"id\",\"orderIdentifiers\",\"pending\",\"currencyCode\",\"createdAt\",\"type\",\"data\"],\"type\":\"object\",\"properties\":{\"orderIdentifiers\":{\"$ref\":\"#/components/schemas/OrderIdentifierFinance\"},\"id\":{\"type\":\"string\",\"description\":\"Stable external financial transaction identifier. Resubmitting with the same identifier and store updates the existing transaction; changing an identity value may create a separate record.\"},\"pending\":{\"type\":\"boolean\",\"description\":\"Whether the transaction may be corrected later. The current ingestion API does not reject a later submission solely because this value was false.\"},\"currencyCode\":{\"maxLength\":3,\"minLength\":3,\"type\":\"string\",\"description\":\"The 3-letter currency code (ISO 4217) to use for all monetary values in this order.\",\"example\":\"EUR\"},\"createdAt\":{\"type\":\"string\",\"description\":\"The date (in UTC) when the financial transaction was created.\",\"format\":\"date-time\",\"example\":\"2007-12-03T09:15:30.000Z\"},\"customerId\":{\"type\":\"string\",\"nullable\":true,\"description\":\"Customer identifier.\"},\"notes\":{\"type\":\"string\",\"nullable\":true,\"description\":\"General notes about the financial transaction.\"},\"type\":{\"type\":\"string\",\"description\":\"Financial transaction operation type.\",\"enum\":[\"PAYMENT\",\"ADJUSTMENT\",\"CANCELLATION\",\"MISC\"]},\"payout\":{\"nullable\":true,\"$ref\":\"#/components/schemas/PayoutInfo\",\"type\":\"object\"},\"orderItems\":{\"type\":\"array\",\"nullable\":true,\"description\":\"Detailed financial per order item.\",\"items\":{\"$ref\":\"#/components/schemas/OrderItemInformation\"}},\"issues\":{\"type\":\"array\",\"nullable\":true,\"description\":\"List of issues that might have happened with the order.\",\"items\":{\"$ref\":\"#/components/schemas/OrderIssue\"}},\"data\":{\"$ref\":\"#/components/schemas/FinancialData\"}}}","length":212},{"id":"schema:InvoicePayoutInfo","type":"schema","title":"InvoicePayoutInfo","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"id\",\"date\"],\"type\":\"object\",\"properties\":{\"id\":{\"type\":\"string\",\"description\":\"Stable payout identifier. Changing it changes the identity of transactions contained in the invoice.\"},\"date\":{\"type\":\"string\",\"description\":\"The payout date.\",\"format\":\"date\",\"example\":\"2021-10-01T00:00:00.000Z\"},\"summary\":{\"$ref\":\"#/components/schemas/FinancialData\"},\"total\":{\"type\":\"number\",\"nullable\":true,\"description\":\"Total payout value. Should only be used if summary is not provided.\",\"example\":19.07}}}","length":66},{"id":"schema:SimpleOrderIdentifierFinance","type":"schema","title":"SimpleOrderIdentifierFinance","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"id\"],\"type\":\"object\",\"properties\":{\"id\":{\"type\":\"string\",\"description\":\"Unique ID for the order that was placed.\",\"example\":\"69f60a06-c335-46d9-b5a1-97f1a211c514\"}},\"description\":\"The external identifiers of the order.\"}","length":30},{"id":"schema:SimpleFinancialTransaction","type":"schema","title":"SimpleFinancialTransaction","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"id\",\"orderIdentifiers\",\"createdAt\",\"type\",\"data\"],\"type\":\"object\",\"properties\":{\"orderIdentifiers\":{\"$ref\":\"#/components/schemas/SimpleOrderIdentifierFinance\"},\"id\":{\"type\":\"string\",\"description\":\"Stable external financial transaction identifier. For invoice ingestion, transaction identity also includes the payout ID.\"},\"createdAt\":{\"type\":\"string\",\"description\":\"The date (in UTC) when the financial transaction was created.\",\"format\":\"date-time\",\"example\":\"2007-12-03T09:15:30.000Z\"},\"customerId\":{\"type\":\"string\",\"nullable\":true,\"description\":\"Customer identifier.\"},\"notes\":{\"type\":\"string\",\"nullable\":true,\"description\":\"General notes about the financial transaction.\"},\"type\":{\"type\":\"string\",\"description\":\"Financial transaction operation type.\",\"enum\":[\"PAYMENT\",\"ADJUSTMENT\",\"CANCELLATION\",\"MISC\"]},\"orderItems\":{\"type\":\"array\",\"nullable\":true,\"description\":\"Detailed financial per order item.\",\"items\":{\"$ref\":\"#/components/schemas/OrderItemInformation\"}},\"issues\":{\"type\":\"array\",\"nullable\":true,\"description\":\"List of issues that might have happened with the order.\",\"items\":{\"$ref\":\"#/components/schemas/OrderIssue\"}},\"data\":{\"$ref\":\"#/components/schemas/FinancialData\"}}}","length":138},{"id":"schema:FinancialInvoice","type":"schema","title":"FinancialInvoice","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"payout\",\"financialTransactions\"],\"type\":\"object\",\"properties\":{\"sourceService\":{\"type\":\"string\",\"nullable\":true,\"description\":\"Describes the source of the order, typically from a food ordering marketplace.\",\"example\":\"ubereats\"},\"payout\":{\"$ref\":\"#/components/schemas/InvoicePayoutInfo\"},\"financialTransactions\":{\"type\":\"array\",\"description\":\"List of financial transactions related to this invoice.\",\"items\":{\"$ref\":\"#/components/schemas/SimpleFinancialTransaction\"}},\"currencyCode\":{\"maxLength\":3,\"minLength\":3,\"type\":\"string\",\"description\":\"The 3-letter currency code (ISO 4217) to use for all monetary values in this order.\",\"example\":\"EUR\"}}}","length":81},{"id":"schema:Gtin","type":"schema","title":"Gtin","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"string\",\"description\":\"A 14 digit Global Trade Item Number (GTIN). For GTIN values that are shorter than 14 digits, value will be padded with leading zeroes.\",\"example\":\"00049000608779\"}","length":30},{"id":"schema:InventorySummary","type":"schema","title":"InventorySummary","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"id\",\"name\",\"sellableQuantity\"],\"type\":\"object\",\"properties\":{\"id\":{\"type\":\"string\",\"description\":\"A unique identifier for the product.\",\"example\":\"ZDlhYTc1NjUtMzU3Z\"},\"gtin\":{\"$ref\":\"#/components/schemas/Gtin\"},\"name\":{\"type\":\"string\",\"description\":\"The name of the product.\",\"example\":\"Coca-Cola Classic Coke Soft Drink 12 oz. can\"},\"slug\":{\"type\":\"string\",\"description\":\"short, unique human-readable id for the product\",\"example\":\"coca-cola-classic-soft-drink-12-oz-can\"},\"externalId\":{\"type\":\"string\",\"description\":\"id of the product provided by the seller\",\"example\":\"some-id-from-a-vendor-123\"},\"sellableQuantity\":{\"type\":\"integer\",\"description\":\"The total quantity of the product ready to be sold. Does not include pending or in-progress shipments.\",\"example\":42},\"unsellableQuantity\":{\"type\":\"integer\",\"description\":\"The total quantity of the product that is in the facility but unable to be sold. This will include inventory that is damaged, expired or otherwise unsellable.\",\"example\":42},\"inboundQuantity\":{\"type\":\"integer\",\"description\":\"The total quantity of the product inbound to the facility or waiting at the facility to be processed.\",\"example\":8}},\"description\":\"The inventory summary for a specific product.\"}","length":168},{"id":"schema:InventorySummariesResponse","type":"schema","title":"InventorySummariesResponse","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"inventorySummaries\":{\"type\":\"array\",\"description\":\"A list of the inventory summaries.\",\"maxItems\":100,\"items\":{\"$ref\":\"#/components/schemas/InventorySummary\"}},\"nextToken\":{\"type\":\"string\",\"description\":\"Opaque token used to fetch the following page. If set, pass the value of nextToken to the next request. If not set, no more results are available.\",\"example\":\"H12MAF2fFaFFFa\"}}}","length":62},{"id":"schema:DeliveryWindow","type":"schema","title":"DeliveryWindow","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"start\",\"end\"],\"type\":\"object\",\"description\":\"The delivery window in which the shipment is expected to arrive at the destination.\",\"properties\":{\"start\":{\"type\":\"string\",\"description\":\"ISO-8601 timestamp representing the start of the time range.\",\"format\":\"date-time\",\"example\":\"2007-12-03T09:15:30.000Z\"},\"end\":{\"type\":\"string\",\"description\":\"ISO-8601 timestamp representing the end of the time range.\",\"format\":\"date-time\",\"example\":\"2007-12-03T09:15:30.000Z\"}}}","length":65},{"id":"schema:DeliveryMetadata","type":"schema","title":"DeliveryMetadata","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"deliveryWindow\",\"deliveryType\"],\"type\":\"object\",\"properties\":{\"deliveryWindow\":{\"$ref\":\"#/components/schemas/DeliveryWindow\",\"description\":\"The delivery window for the shipment.\"},\"deliveryType\":{\"type\":\"string\",\"description\":\"The type of delivery service for this shipment.\"}},\"additionalProperties\":true}","length":38},{"id":"schema:SelfDropDeliveryInfo","type":"schema","title":"SelfDropDeliveryInfo","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"allOf\":[{\"$ref\":\"#/components/schemas/DeliveryMetadata\"},{\"required\":[\"delivererName\"],\"type\":\"object\",\"description\":\"Detailed delivery information for self-delivered shipments.\",\"properties\":{\"delivererName\":{\"type\":\"string\",\"description\":\"The name of the deliverer.\",\"example\":\"Local Delivery Service\"},\"delivererEmailAddress\":{\"type\":\"string\",\"description\":\"The email address of the deliverer.\",\"example\":\"foo.bar@deliver.com\"}},\"additionalProperties\":true}]}","length":54},{"id":"schema:CourierServiceDeliveryInfo","type":"schema","title":"CourierServiceDeliveryInfo","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"allOf\":[{\"$ref\":\"#/components/schemas/DeliveryMetadata\"},{\"required\":[\"courierName\"],\"type\":\"object\",\"description\":\"Detailed delivery information for shipments using small point-to-point courier operations that may offer specialized services (scheduling, chill chain, etc).\",\"properties\":{\"courierName\":{\"type\":\"string\",\"description\":\"The name of the company delivering the shipment.\",\"example\":\"Express Local Delivery Services\"},\"trackingId\":{\"type\":\"string\",\"description\":\"The tracking ID for this shipment\",\"example\":\"18492b99ad000\"}},\"additionalProperties\":true}]}","length":69},{"id":"schema:ParcelCarrierDeliveryInfo","type":"schema","title":"ParcelCarrierDeliveryInfo","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"allOf\":[{\"$ref\":\"#/components/schemas/DeliveryMetadata\"},{\"required\":[\"carrierName\"],\"type\":\"object\",\"description\":\"Detailed delivery information for standard postal carriers who deliver parcel shipments.\",\"properties\":{\"carrierName\":{\"type\":\"string\",\"description\":\"The name of the company delivering the shipment.\",\"enum\":[\"FED_EX\",\"UPS\",\"ON_TRAC\",\"DHL\",\"CORREOS\",\"ESTAFETA\",\"BR_POST\",\"TNT\",\"OTHER\"]},\"trackingNumber\":{\"type\":\"string\",\"description\":\"The tracking number for this shipment\",\"example\":\"18492b99ad000\"}},\"additionalProperties\":true}]}","length":66},{"id":"schema:ShipmentDeliveryInfo","type":"schema","title":"ShipmentDeliveryInfo","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"description\":\"Delivery information for a shipment.\",\"discriminator\":{\"propertyName\":\"deliveryType\",\"mapping\":{\"selfDropDeliveryInfo\":\"#/components/schemas/SelfDropDeliveryInfo\",\"courierServiceDeliveryInfo\":\"#/components/schemas/CourierServiceDeliveryInfo\",\"parcelCarrierDeliveryInfo\":\"#/components/schemas/ParcelCarrierDeliveryInfo\"}},\"oneOf\":[{\"$ref\":\"#/components/schemas/CourierServiceDeliveryInfo\"},{\"$ref\":\"#/components/schemas/ParcelCarrierDeliveryInfo\"},{\"$ref\":\"#/components/schemas/SelfDropDeliveryInfo\"}]}","length":58},{"id":"schema:ShipmentLineItem","type":"schema","title":"ShipmentLineItem","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"id\",\"manifestQuantity\"],\"type\":\"object\",\"properties\":{\"id\":{\"type\":\"string\",\"description\":\"A CSS SKU UUID for the product.\",\"example\":\"1b8aec80-21aa-43f1-b510-2199ac54156a\"},\"manifestQuantity\":{\"type\":\"integer\",\"description\":\"The expected quantity of the product in the shipment.\",\"example\":5},\"receivedSellableQuantity\":{\"type\":\"integer\",\"description\":\"The quantity of the product in the shipment received that was sellable.\",\"example\":5},\"receivedUnsellableQuantity\":{\"type\":\"integer\",\"description\":\"The quantity of the product in the shipment received that was unsellable (damaged, expired, etc.).\",\"example\":5}}}","length":82},{"id":"schema:ShipmentState","type":"schema","title":"ShipmentState","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"string\",\"description\":\"The state of the shipment.\",\"enum\":[\"SCHEDULED\",\"ARRIVED\",\"STOCKING\",\"CLOSED\",\"CANCELED\"]}","length":16},{"id":"schema:ShipmentStateChange","type":"schema","title":"ShipmentStateChange","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"timestamp\",\"state\"],\"type\":\"object\",\"properties\":{\"state\":{\"$ref\":\"#/components/schemas/ShipmentState\"},\"timestamp\":{\"type\":\"string\",\"description\":\"ISO-8601 timestamp representing when the state change occurred.\",\"format\":\"date-time\",\"example\":\"2007-12-03T09:15:30.000Z\"}}}","length":33},{"id":"schema:Shipment","type":"schema","title":"Shipment","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"id\",\"deliveryInfo\",\"lineItems\",\"stateChanges\"],\"type\":\"object\",\"properties\":{\"id\":{\"type\":\"string\",\"description\":\"A UUID for the shipment.\",\"example\":\"18695c43-c670-4c57-a714-e0d7b215db20\"},\"deliveryInfo\":{\"$ref\":\"#/components/schemas/ShipmentDeliveryInfo\"},\"lineItems\":{\"type\":\"array\",\"description\":\"A list of the shipment line items.\",\"items\":{\"$ref\":\"#/components/schemas/ShipmentLineItem\"}},\"stateChanges\":{\"type\":\"array\",\"minItems\":1,\"description\":\"The state changes for the shipment. The final state change represents the current state of the shipment.\",\"items\":{\"$ref\":\"#/components/schemas/ShipmentStateChange\"}}}}","length":76},{"id":"schema:ListShipmentsResponse","type":"schema","title":"ListShipmentsResponse","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"shipments\":{\"type\":\"array\",\"description\":\"A list of shipments.\",\"maxItems\":50,\"items\":{\"$ref\":\"#/components/schemas/Shipment\"}},\"nextToken\":{\"type\":\"string\",\"description\":\"Opaque token used to fetch the following page. If set, pass the value of nextToken to the next request. If not set, no more results are available.\",\"example\":\"H12MAF2fFaFFFa\"}}}","length":58},{"id":"schema:CreateShipmentLineItem","type":"schema","title":"CreateShipmentLineItem","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"manifestQuantity\"],\"type\":\"object\",\"properties\":{\"id\":{\"type\":\"string\",\"description\":\"A CSS SKU UUID for the product. One of id, slug or externalId is required.\",\"example\":\"1b8aec80-21aa-43f1-b510-2199ac54156a\"},\"slug\":{\"type\":\"string\",\"description\":\"A CSS SKU slug for the product. One of id, slug or externalId is required.\",\"example\":\"pizza-pepperoni-12-inch\"},\"externalId\":{\"type\":\"string\",\"description\":\"A SKU external ID for the product. One of id, slug or externalId is required.\",\"example\":\"id-in-external-system\"},\"manifestQuantity\":{\"type\":\"integer\",\"description\":\"The expected quantity of the product in the shipment.\",\"example\":5},\"receivedSellableQuantity\":{\"type\":\"integer\",\"description\":\"The quantity of the product in the shipment received that was sellable.\",\"example\":5},\"receivedUnsellableQuantity\":{\"type\":\"integer\",\"description\":\"The quantity of the product in the shipment received that was unsellable (damaged, expired, etc.).\",\"example\":5}}}","length":136},{"id":"schema:CreateShipmentRequest","type":"schema","title":"CreateShipmentRequest","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"deliveryInfo\",\"lineItems\"],\"type\":\"object\",\"properties\":{\"deliveryInfo\":{\"$ref\":\"#/components/schemas/ShipmentDeliveryInfo\"},\"lineItems\":{\"type\":\"array\",\"description\":\"A list of the shipment line items.\",\"items\":{\"$ref\":\"#/components/schemas/CreateShipmentLineItem\"}}}}","length":35},{"id":"schema:CreateShipmentResponse","type":"schema","title":"CreateShipmentResponse","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"id\"],\"type\":\"object\",\"properties\":{\"id\":{\"type\":\"string\",\"description\":\"A unique identifier for the shipment.\",\"example\":\"18695c43-c670-4c57-a714-e0d7b215db20\"}},\"description\":\"A response containing information about the created shipment.\"}","length":29},{"id":"schema:Organization","type":"schema","title":"Organization","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"id\",\"name\"],\"type\":\"object\",\"properties\":{\"id\":{\"type\":\"string\",\"description\":\"Organization identifier.\",\"example\":\"9208071e-5f7a-444a-b3a7-4a57ff3f614e\"},\"name\":{\"type\":\"string\",\"description\":\"Organization name.\",\"example\":\"Organization name 1\"}}}","length":25},{"id":"schema:Brand","type":"schema","title":"Brand","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"id\",\"name\"],\"type\":\"object\",\"properties\":{\"id\":{\"type\":\"string\",\"description\":\"Brand identifier.\",\"example\":\"9208071e-5f7a-444a-b3a7-4a57ff3f614e\"},\"name\":{\"type\":\"string\",\"description\":\"Brand name.\",\"example\":\"Brand name 1\"}}}","length":25},{"id":"schema:ListBrandsResponse","type":"schema","title":"ListBrandsResponse","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"items\"],\"type\":\"object\",\"properties\":{\"items\":{\"type\":\"array\",\"description\":\"Array of brands.\",\"items\":{\"$ref\":\"#/components/schemas/Brand\"}},\"offsetToken\":{\"type\":\"string\",\"description\":\"Opaque token used to fetch the following page. If not set, no more brands are available.\",\"example\":\"H12MAF2fFaFFFa\"}}}","length":44},{"id":"schema:Store","type":"schema","title":"Store","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"id\",\"name\",\"address\"],\"type\":\"object\",\"properties\":{\"id\":{\"type\":\"string\",\"description\":\"Store identifier.\",\"example\":\"9208071e-5f7a-444a-b3a7-4a57ff3f614e\"},\"name\":{\"type\":\"string\",\"description\":\"Store name.\",\"example\":\"Store name 1\"},\"address\":{\"$ref\":\"#/components/schemas/Address\"}}}","length":29},{"id":"schema:ListStoresResponse","type":"schema","title":"ListStoresResponse","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"items\"],\"type\":\"object\",\"properties\":{\"items\":{\"type\":\"array\",\"description\":\"Array of Stores\",\"items\":{\"$ref\":\"#/components/schemas/Store\"}},\"offsetToken\":{\"type\":\"string\",\"description\":\"Opaque token used to fetch the following page. If not set, no more stores are available.\",\"example\":\"H12MAF2fFaFFFa\"}}}","length":44},{"id":"schema:Connection","type":"schema","title":"Connection","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"storeId\"],\"type\":\"object\",\"properties\":{\"storeId\":{\"type\":\"string\",\"description\":\"The unique identifier of the store in your app. This is the ID, along with the Application ID, used to match the correct store when performing operations.\",\"example\":\"9208071e-5f7a-444a-b3a7-4a57ff3f614e\"}}}","length":41},{"id":"schema:CreateConnectionRequest","type":"schema","title":"CreateConnectionRequest","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"storeId\"],\"type\":\"object\",\"properties\":{\"storeId\":{\"type\":\"string\",\"description\":\"The unique identifier of the store in your app. This is the ID, along with the Application ID, used to match the correct store when performing operations.\",\"example\":\"9208071e-5f7a-444a-b3a7-4a57ff3f614e\"}}}","length":43},{"id":"schema:Marketintel_GeoLocationInformation","type":"schema","title":"Marketintel_GeoLocationInformation","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"regionId\":{\"type\":\"string\",\"description\":\"The region id of the geographical location.\",\"example\":[\"LATAM-N\"]},\"superRegion\":{\"type\":\"string\",\"description\":\"The super region of the geographical location.\",\"example\":[\"LATAM\"]},\"h3Index\":{\"type\":\"string\",\"description\":\"The H3Index value of the geographic location.\",\"example\":[\"886d344c81fffff\"]},\"searchText\":{\"type\":\"string\",\"nullable\":true,\"description\":\"The text used to search for stores.\",\"example\":[\"chinese food\"]},\"address\":{\"type\":\"object\",\"description\":\"The address of the geographical location.\",\"$ref\":\"#/components/schemas/Address\"}},\"description\":\"The geographical location information used to discover stores. This information will need be pass back with the result.\"}","length":97},{"id":"schema:Marketintel_StoreMenu","type":"schema","title":"Marketintel_StoreMenu","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"category\":{\"type\":\"string\",\"nullable\":true,\"description\":\"The grouping category name.\",\"example\":\"Fast Food\"},\"ids\":{\"type\":\"array\",\"description\":\"The list of external store ids in the list in rank order.\",\"items\":{\"type\":\"string\",\"description\":\"The external id the store\",\"example\":123456}},\"location\":{\"type\":\"object\",\"description\":\"The geographic location of the stores that was searched from.\"}},\"description\":\"The Store listing in ranking order based on category.\"}","length":69},{"id":"schema:Marketintel_TimeRange","type":"schema","title":"Marketintel_TimeRange","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"end\",\"start\"],\"type\":\"object\",\"properties\":{\"start\":{\"type\":\"string\",\"description\":\"Start time of the range in 24 hour format.\",\"example\":\"08:00\"},\"end\":{\"type\":\"string\",\"description\":\"End time of the range in 24 hour format.\",\"example\":\"22:00\"}},\"description\":\"Time range in a given date.\"}","length":47},{"id":"schema:Marketintel_RegularHours","type":"schema","title":"Marketintel_RegularHours","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"days\",\"timeRanges\"],\"type\":\"object\",\"properties\":{\"days\":{\"type\":\"array\",\"description\":\"The day of the week this configuration applies.\",\"items\":{\"type\":\"string\",\"description\":\"Day of the week.\",\"enum\":[\"MONDAY\",\"TUESDAY\",\"WEDNESDAY\",\"THURSDAY\",\"FRIDAY\",\"SATURDAY\",\"SUNDAY\"]}},\"timeRanges\":{\"type\":\"array\",\"description\":\"Hours range applied to the provided day of the week\",\"items\":{\"$ref\":\"#/components/schemas/Marketintel_TimeRange\"}}},\"description\":\"Describes the configuration of regular hours.\"}","length":63},{"id":"schema:Marketintel_SpecialHours","type":"schema","title":"Marketintel_SpecialHours","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"date\",\"timeRanges\",\"type\"],\"type\":\"object\",\"properties\":{\"date\":{\"type\":\"string\",\"description\":\"Date the special hour configuration applies.\",\"format\":\"date\",\"example\":\"2021-10-01T00:00:00.000Z\"},\"timeRanges\":{\"type\":\"array\",\"minItems\":1,\"description\":\"Hours range applied to configured date.\",\"items\":{\"$ref\":\"#/components/schemas/Marketintel_TimeRange\"}},\"type\":{\"type\":\"string\",\"description\":\"Store state that should be applied during the configured special hour.\",\"enum\":[\"OPEN\",\"CLOSED\"]}},\"description\":\"Describes the configuration of special store hours.\"}","length":72},{"id":"schema:Marketintel_HoursData","type":"schema","title":"Marketintel_HoursData","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"regularHours\",\"specialHours\",\"timeZone\"],\"type\":\"object\",\"properties\":{\"timeZone\":{\"type\":\"string\",\"description\":\"TimeZone of all times under it. (https://www.joda.org/joda-time/timezones.html)\",\"format\":\"timezone-id\",\"example\":\"America/Los_Angeles\"},\"regularHours\":{\"type\":\"array\",\"description\":\"List of regular hours configuration.\",\"items\":{\"$ref\":\"#/components/schemas/Marketintel_RegularHours\"}},\"specialHours\":{\"type\":\"array\",\"description\":\"List of special hours configuration, for occasions like Christmas, Thanksgiving, or any other holidays.\",\"items\":{\"$ref\":\"#/components/schemas/Marketintel_SpecialHours\"}}},\"description\":\"Represents hours configuration with regular hours and special hours.\"}","length":77},{"id":"schema:Marketintel_StoreRating","type":"schema","title":"Marketintel_StoreRating","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"ratingScore\":{\"type\":\"number\",\"nullable\":true,\"description\":\"The normalized rating score of the store.\",\"example\":2},\"estimatedRatingCount\":{\"type\":\"integer\",\"nullable\":true,\"description\":\"The estimated number of scores in the rating.\",\"example\":100},\"displayRatingCount\":{\"type\":\"string\",\"nullable\":true,\"description\":\"The display text of the number of scores in the rating.\",\"example\":[\"20+\",20]}},\"description\":\"The Store rating information. At least one of the ratingScore, estimatedRatingCount or displayRatingCount need to be present.\"}","length":84},{"id":"schema:Marketintel_Coordinates","type":"schema","title":"Marketintel_Coordinates","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"coordinatesType\":{\"type\":\"string\",\"description\":\"Coordinates type\",\"enum\":[\"WGS84\",\"GCJ02\"]},\"location\":{\"type\":\"object\",\"description\":\"The longitude and latitude of a location.\",\"$ref\":\"#/components/schemas/Location\"}},\"description\":\"The geographical coordinates of a location.\"}","length":34},{"id":"schema:Marketintel_StoreSales","type":"schema","title":"Marketintel_StoreSales","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"periodType\":{\"type\":\"string\",\"nullable\":true,\"description\":\"The period type of the sales data\",\"example\":null},\"numberOfSales\":{\"type\":\"integer\",\"nullable\":true,\"description\":\"The number of sales.\",\"example\":100},\"displayNumberOfSales\":{\"type\":\"string\",\"nullable\":true,\"description\":\"The display text of the number of sales.\",\"example\":[20,\"20+\"]}},\"description\":\"The Store Sales information. At least one of the periodType, numberOfSales or displayNumberOfSales need to be present.\"}","length":79},{"id":"schema:Marketintel_StorePromotion","type":"schema","title":"Marketintel_StorePromotion","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"displayName\":{\"type\":\"string\",\"nullable\":true,\"description\":\"The name of the promotion.\",\"example\":\"Flat rate discount on Christmas day\"},\"promotionType\":{\"type\":\"string\",\"nullable\":true,\"description\":\"The type of promotion.\",\"example\":\"Flat rate discount\"},\"campaignType\":{\"type\":\"string\",\"nullable\":true,\"description\":\"The type of promotion campaign.\",\"example\":\"Christmas\"},\"promotionId\":{\"type\":\"string\",\"nullable\":true,\"description\":\"The external promotion id.\",\"example\":12345}},\"description\":\"The Store Promotion information. At least one of the displayName, promotionType, campaignType or promotionId need to be present.\"}","length":89},{"id":"schema:Marketintel_StoreChain","type":"schema","title":"Marketintel_StoreChain","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"chainId\":{\"type\":\"string\",\"nullable\":true,\"description\":\"The external chain id.\",\"example\":1},\"chainName\":{\"type\":\"string\",\"nullable\":true,\"description\":\"The name of the chain.\",\"example\":\"Macdonalds\"}},\"description\":\"The Store Chain information.\"}","length":37},{"id":"schema:Marketintel_StoreDeliveryInformation","type":"schema","title":"Marketintel_StoreDeliveryInformation","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"minDeliveryBasketSize\":{\"type\":\"object\",\"nullable\":true,\"description\":\"The minimum basket value of the order needed for delivery\",\"$ref\":\"#/components/schemas/Money\"},\"deliveryFee\":{\"type\":\"object\",\"nullable\":true,\"description\":\"The delivery fee for the order\",\"$ref\":\"#/components/schemas/Money\"},\"deliveryType\":{\"type\":\"string\",\"nullable\":true,\"description\":\"The delivery type for the order\",\"example\":\"Third Party\"},\"deliveryTimeMinutes\":{\"type\":\"integer\",\"nullable\":true,\"description\":\"The estimated delivery time in minutes\",\"example\":30}},\"description\":\"The Store delivery information.\"}","length":79},{"id":"schema:Marketintel_StorePriceLevel","type":"schema","title":"Marketintel_StorePriceLevel","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"priceLevel\":{\"type\":\"number\",\"nullable\":true,\"description\":\"The price level of the store in numeric rating.\",\"example\":3},\"priceLevelName\":{\"type\":\"string\",\"nullable\":true,\"description\":\"The price level of the store in text.\",\"example\":\"$$$\"}},\"description\":\"The Store Price Level information. 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At least one of the attributes need to be set.\"}","length":62},{"id":"schema:DiscoveredStore","type":"schema","title":"DiscoveredStore","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"storeDetails\":{\"type\":\"object\",\"description\":\"The store details.\",\"$ref\":\"#/components/schemas/Marketintel_StoreDetails\"},\"locationBasedInformation\":{\"type\":\"object\",\"nullable\":true,\"description\":\"The location information of the store.\",\"$ref\":\"#/components/schemas/Marketintel_LocationBasedInformation\"}},\"description\":\"The discovered store information.\"}","length":39},{"id":"schema:Marketintel_StoreListing","type":"schema","title":"Marketintel_StoreListing","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"category\":{\"type\":\"string\",\"nullable\":true,\"description\":\"The grouping category name.\",\"example\":\"Fast Food\"},\"ids\":{\"type\":\"array\",\"description\":\"The list of external store ids in the list in rank order.\",\"items\":{\"type\":\"string\",\"description\":\"The external id the store\",\"example\":123456}},\"location\":{\"type\":\"object\",\"description\":\"The geographic location of the stores that was searched from.\"}},\"description\":\"The Store listing in ranking order based on category.\"}","length":69},{"id":"schema:DiscoverStoresEventResult","type":"schema","title":"DiscoverStoresEventResult","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"storesDiscovered\":{\"type\":\"array\",\"minItems\":0,\"description\":\"Represents a list of discovered stores.\",\"items\":{\"$ref\":\"#/components/schemas/DiscoveredStore\"}},\"storeRankings\":{\"type\":\"array\",\"minItems\":0,\"description\":\"Represents the store 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details.\"}","length":49},{"id":"schema:EnrollmentField","type":"schema","title":"EnrollmentField","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"key\":{\"type\":\"string\",\"description\":\"The key of field, will be used in the Create User API.\",\"example\":\"full_name\"},\"required\":{\"type\":\"boolean\",\"description\":\"Whether this field is required when creating a user.\",\"example\":true},\"type\":{\"type\":\"string\",\"description\":\"The type of field, frontend can use type to decide which input to use. i.e. use a date picker for DATE type, use a text input for EMAIL/FULL_NAME type.\",\"example\":\"FULL_NAME\",\"enum\":[\"TEXT\",\"NUMBER\",\"EMAIL\",\"PASSWORD\",\"PHONE\",\"DATE\",\"DATE_TIME\",\"URL\",\"FULL_NAME\",\"ADDRESS\"]},\"label\":{\"type\":\"string\",\"description\":\"This can be used as the field input's label on the frontend.\",\"example\":\"First Name and Last Name\"}}}","length":107},{"id":"schema:GetEnrollmentConfigResponse","type":"schema","title":"GetEnrollmentConfigResponse","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"enrollmentFields\":{\"type\":\"array\",\"description\":\"The fields that can be passed into when creating a new loyalty user.\",\"items\":{\"$ref\":\"#/components/schemas/EnrollmentField\"}}},\"description\":\"Response body for GetEnrollmentConfig API call.\"}","length":38},{"id":"schema:UserField","type":"schema","title":"UserField","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"key\":{\"type\":\"string\",\"description\":\"The key of field, this is retrieved from GetEnrollmentConfig API call.\",\"example\":\"full_name\"},\"value\":{\"type\":\"string\",\"description\":\"The value of the field.\",\"example\":\"john doe\"}}}","length":36},{"id":"schema:UserBalance","type":"schema","title":"UserBalance","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"amount\":{\"type\":\"number\",\"description\":\"Balance amount.\",\"example\":19.07},\"type\":{\"type\":\"string\",\"description\":\"The type of balance.\",\"example\":\"POINT\",\"enum\":[\"POINT\",\"DOLLAR\"]}}}","length":26},{"id":"schema:UserAccount","type":"schema","title":"UserAccount","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"id\":{\"type\":\"string\",\"description\":\"The user identifier.\",\"example\":\"somestring\"},\"userFields\":{\"type\":\"array\",\"description\":\"The user info fields.\",\"items\":{\"$ref\":\"#/components/schemas/UserField\"}},\"balances\":{\"type\":\"array\",\"description\":\"The user's current 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call.\"}","length":34},{"id":"schema:User","type":"schema","title":"User","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"id\":{\"type\":\"string\",\"description\":\"The user identifier.\",\"example\":\"somestring\"},\"userFields\":{\"type\":\"array\",\"description\":\"The user info fields.\",\"items\":{\"$ref\":\"#/components/schemas/UserField\"}}}}","length":26},{"id":"schema:CreateUserResponse","type":"schema","title":"CreateUserResponse","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"user\":{\"$ref\":\"#/components/schemas/User\"}},\"description\":\"Response body for CreateUser API 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If not set, no more results are available.\",\"example\":\"H12MAF2fFaFFFa\"}},\"description\":\"Response body for SearchUsers API call.\"}","length":54},{"id":"schema:Item-2","type":"schema","title":"Item-2","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"id\":{\"type\":\"string\",\"description\":\"The id of the item in the partner's system.\",\"example\":\"someidstring\"},\"displayName\":{\"type\":\"string\",\"description\":\"Name of the item.\",\"example\":\"Cheese Burger\"},\"quantity\":{\"type\":\"number\",\"description\":\"Quantity of item ordered.\",\"example\":1},\"price\":{\"type\":\"number\",\"description\":\"Price of item.\",\"example\":19.07},\"modifiers\":{\"oneOf\":[{\"type\":\"array\",\"description\":\"The modifiers of an item, such as size(small, medium, large), modifier share the same model as item, just in case we have nested modifiers.\",\"items\":{\"$ref\":\"#/components/schemas/Item-2\"}},{\"type\":\"null\"}]}}}","length":87},{"id":"schema:Totals","type":"schema","title":"Totals","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"subTotal\":{\"type\":\"number\",\"description\":\"Order subtotal.\",\"example\":29.07},\"tax\":{\"type\":\"number\",\"description\":\"Order tax.\",\"example\":10},\"discount\":{\"type\":\"number\",\"description\":\"Order discount.\",\"example\":9.07},\"total\":{\"type\":\"number\",\"description\":\"Order total.\",\"example\":30}}}","length":37},{"id":"schema:Order-2","type":"schema","title":"Order-2","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"id\":{\"type\":\"string\",\"description\":\"The id of the order in the partner's system.\",\"example\":\"someidstring\"},\"currencyCode\":{\"type\":\"string\",\"description\":\"Currency code.\",\"example\":\"USD\"},\"items\":{\"type\":\"array\",\"description\":\"The ordered items in the order.\",\"items\":{\"$ref\":\"#/components/schemas/Item-2\"}},\"totals\":{\"$ref\":\"#/components/schemas/Totals\"}}}","length":45},{"id":"schema:ComputeApplicableRewardsRequest","type":"schema","title":"ComputeApplicableRewardsRequest","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"userId\"],\"type\":\"object\",\"properties\":{\"userId\":{\"type\":\"string\",\"description\":\"The id of the user.\",\"example\":\"someidstring\"},\"order\":{\"oneOf\":[{\"$ref\":\"#/components/schemas/Order-2\"},{\"type\":\"null\"}]}},\"description\":\"Request body for ComputeApplicableRewards API call.\"}","length":38},{"id":"schema:TriggerMenu","type":"schema","title":"TriggerMenu","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"entityId\":{\"type\":\"string\",\"description\":\"The id of the entity.\",\"example\":\"someidstring\"},\"entityType\":{\"type\":\"string\",\"description\":\"The type of entity.\",\"example\":\"ITEM\",\"enum\":[\"ITEM\",\"CATEGORY\"]},\"minimumPurchaseQuantity\":{\"type\":\"number\",\"description\":\"Minimum quantity need to be purchased to activate the trigger.\",\"example\":1}}}","length":49},{"id":"schema:Trigger","type":"schema","title":"Trigger","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"menus\":{\"type\":\"array\",\"description\":\"The item/category preconditions to redeem this reward, for example, buy any drinks to get a free Burger.\",\"items\":{\"$ref\":\"#/components/schemas/TriggerMenu\"}}},\"description\":\"The preconditions to redeem this reward, for example, buy Fries to get a free Burger. Nullable, if null, this reward can be unconditionally redeemed.\"}","length":54},{"id":"schema:SubtotalReward","type":"schema","title":"SubtotalReward","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"amount\":{\"type\":\"number\",\"description\":\"Discount amount, if it's percentage discount, the percentage amount shown is in basis points, ie 1000 = 10% discount.\",\"example\":20},\"type\":{\"type\":\"string\",\"description\":\"The type of discount, absolute or percentage.\",\"example\":\"ABSOLUTE_DISCOUNT\",\"enum\":[\"ABSOLUTE_DISCOUNT\",\"PERCENT_DISCOUNT\"]}}}","length":46},{"id":"schema:MenusReward","type":"schema","title":"MenusReward","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"entityId\":{\"type\":\"string\",\"description\":\"The id of the entity, currently it's the item id.\",\"example\":\"someidstring\"},\"amount\":{\"type\":\"number\",\"description\":\"Discount amount, if it's percentage discount, the percentage amount shown is in basis points, ie 1000 = 10% discount.\",\"example\":20},\"type\":{\"type\":\"string\",\"description\":\"The type of discount, absolute or percentage.\",\"example\":\"ABSOLUTE_DISCOUNT\",\"enum\":[\"ABSOLUTE_DISCOUNT\",\"PERCENT_DISCOUNT\"]}}}","length":64},{"id":"schema:Reward","type":"schema","title":"Reward","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"id\":{\"type\":\"string\",\"description\":\"The id of the reward.\",\"example\":\"someidstring\"},\"type\":{\"type\":\"string\",\"description\":\"The type of reward.\",\"example\":\"SUBTOTAL\",\"enum\":[\"SUBTOTAL\",\"MENUS\"]},\"cost\":{\"oneOf\":[{\"type\":\"number\",\"description\":\"Cost of the reward, nullable, if null this reward can only be redeem 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reward type, only one of subtotal/menus will be present.\",\"items\":{\"$ref\":\"#/components/schemas/Reward\"}}},\"description\":\"Response body for ComputeApplicableRewards API call.\"}","length":42},{"id":"schema:SelectedMenuReward","type":"schema","title":"SelectedMenuReward","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"entityId\":{\"type\":\"string\",\"description\":\"The id of the selected item.\",\"example\":\"someidstring\"}},\"description\":\"Indicates the item the user want to redeem, if reward type is MENUS, this should be present.\"}","length":37},{"id":"schema:SelectedReward","type":"schema","title":"SelectedReward","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"id\":{\"type\":\"string\",\"description\":\"The ID of reward.\",\"example\":\"someidstring\"},\"amount\":{\"type\":\"number\",\"description\":\"The amount that was deducted.\",\"example\":19.07},\"menus\":{\"oneOf\":[{\"$ref\":\"#/components/schemas/SelectedMenuReward\"},{\"type\":\"null\"}]}}}","length":35},{"id":"schema:SimulateRewardsRequest","type":"schema","title":"SimulateRewardsRequest","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"userId\",\"order\",\"selectedRewards\"],\"type\":\"object\",\"properties\":{\"userId\":{\"type\":\"string\",\"description\":\"The id of the user.\",\"example\":\"someidstring\"},\"order\":{\"$ref\":\"#/components/schemas/Order-2\"},\"selectedRewards\":{\"type\":\"array\",\"description\":\"Selected rewards, currently only support one reward, if multiple rewards are passed it will throw an error.\",\"items\":{\"$ref\":\"#/components/schemas/SelectedReward\"}}},\"description\":\"Request body for SimulateRewards API call.\"}","length":61},{"id":"schema:Subtotal","type":"schema","title":"Subtotal","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"amount\":{\"type\":\"number\",\"description\":\"The amount that was discounted.\",\"example\":19.07}}}","length":15},{"id":"schema:RewardEffect","type":"schema","title":"RewardEffect","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"subtotal\":{\"$ref\":\"#/components/schemas/Subtotal\"}},\"description\":\"Shows how much is deducted from total.\"}","length":16},{"id":"schema:SimulateRewardsResponse","type":"schema","title":"SimulateRewardsResponse","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"transactionId\":{\"type\":\"string\",\"description\":\"The id of the transaction.\",\"example\":\"someidstring\"},\"rewardEffect\":{\"type\":\"object\",\"description\":\"Effect after applying the reward.\",\"$ref\":\"#/components/schemas/RewardEffect\"}},\"description\":\"Response body for SimulateRewards API call.\"}","length":39},{"id":"schema:RedeemAndAccumulateRewardsRequest","type":"schema","title":"RedeemAndAccumulateRewardsRequest","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"userId\",\"order\",\"selectedRewards\"],\"type\":\"object\",\"properties\":{\"userId\":{\"type\":\"string\",\"description\":\"The id of the user.\",\"example\":\"someidstring\"},\"order\":{\"$ref\":\"#/components/schemas/Order-2\"},\"selectedRewards\":{\"type\":\"array\",\"description\":\"Selected rewards, currently only support one reward, if multiple rewards are passed it will throw an error.\",\"items\":{\"$ref\":\"#/components/schemas/SelectedReward\"}}},\"description\":\"Request body for RedeemAndAccumulateRewards API call.\"}","length":65},{"id":"schema:RedeemAndAccumulateRewardsResponse","type":"schema","title":"RedeemAndAccumulateRewardsResponse","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"transactionId\":{\"type\":\"string\",\"description\":\"The id of the transaction.\",\"example\":\"someidstring\"},\"rewardEffect\":{\"$ref\":\"#/components/schemas/RewardEffect\"},\"accumulatedRewards\":{\"type\":\"array\",\"description\":\"List of rewards accumulated.\",\"items\":{\"$ref\":\"#/components/schemas/UserBalance\"}}},\"description\":\"Response body for RedeemAndAccumulateRewards API call.\"}","length":48},{"id":"schema:RefundRewardsRequest","type":"schema","title":"RefundRewardsRequest","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"userId\",\"orderId\"],\"type\":\"object\",\"properties\":{\"userId\":{\"type\":\"string\",\"description\":\"The id of the user.\",\"example\":\"someidstring\"},\"orderId\":{\"type\":\"string\",\"description\":\"The id of the order.\",\"example\":\"someidstring\"}},\"description\":\"Request body for RefundRewards API call.\"}","length":43},{"id":"schema:RefundRewardsResponse","type":"schema","title":"RefundRewardsResponse","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"transactionId\":{\"type\":\"string\",\"description\":\"The transaction id of the refund.\",\"example\":\"someidstring\"}},\"description\":\"Response body for RefundRewardsResponse API call.\"}","length":28},{"id":"schema:EaterOrderHistoryRequest","type":"schema","title":"EaterOrderHistoryRequest","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"limit\",\"eaterId\"],\"type\":\"object\",\"properties\":{\"limit\":{\"type\":\"number\",\"description\":\"Max number of orders to retrieve per page\",\"example\":10},\"pageToken\":{\"type\":\"string\",\"description\":\"Opaque token used for paging. Query parameters must be URL encoded.\",\"example\":\"CgwI09+kjQYQwOvF2AM=/(urlencoded:CgwI09%2BkjQYQwOvF2AM%3D)\"},\"eaterId\":{\"type\":\"string\",\"description\":\"External eater's Id\",\"example\":\"eater-12345\"},\"source\":{\"type\":\"string\",\"description\":\"Order placed from which source\",\"example\":\"venmo\"}},\"description\":\"Request parameters to fetch eater's order history\"}","length":91},{"id":"schema:Item-3","type":"schema","title":"Item-3","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"name\"],\"type\":\"object\",\"properties\":{\"quantity\":{\"minimum\":1,\"maximum\":1000,\"type\":\"integer\",\"description\":\"The quantity of the item ordered by the customer.\",\"format\":\"int32\",\"example\":1},\"id\":{\"type\":\"string\",\"nullable\":true,\"description\":\"The unique ID of the item.\",\"example\":\"33e0418f-3d56-4360-ba03-18fc5f8844a3\"},\"name\":{\"type\":\"string\",\"nullable\":true,\"description\":\"The name of the item as displayed to the customer.\",\"example\":\"Juicy Cheeseburger\"}}}","length":60},{"id":"schema:Store-2","type":"schema","title":"Store-2","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"id\",\"name\",\"address\"],\"type\":\"object\",\"properties\":{\"id\":{\"type\":\"string\",\"description\":\"Store identifier.\",\"example\":\"9208071e-5f7a-444a-b3a7-4a57ff3f614e\"},\"name\":{\"type\":\"string\",\"description\":\"Store name.\",\"example\":\"Store name 1\"},\"logoUrl\":{\"type\":\"string\",\"description\":\"store's logo image url.\",\"example\":\"https://blob-storage.com/photos/storefront-photos/228da7b3-a254-47f4-b82f-5cf29e89b2b9.jpeg\"},\"bannerUrl\":{\"type\":\"string\",\"description\":\"store's banner image url.\",\"example\":\"https://blob-storage.com/photos/storefront-photos/4abd6b2e-e0f1-467c-a60b-c2e33922573f.jpeg\"},\"phoneNumber\":{\"type\":\"string\",\"description\":\"store's phone number.\",\"example\":2124567890},\"address\":{\"$ref\":\"#/components/schemas/Address\"}}}","length":66},{"id":"schema:EaterOrder","type":"schema","title":"EaterOrder","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"currencyCode\",\"status\"],\"type\":\"object\",\"properties\":{\"id\":{\"type\":\"string\",\"description\":\"Unique ID for the order that was placed.\",\"example\":\"69f60a06-c335-46d9-b5a1-97f1a211c514\"},\"status\":{\"type\":\"string\",\"description\":\"The status of the order.\",\"enum\":[\"NEW_ORDER\",\"CONFIRMED\",\"PICKED_UP\",\"CANCELED\",\"FULFILLED\",\"PREPARED\",\"REJECTED\",\"UNKNOWN\"]},\"items\":{\"type\":\"array\",\"description\":\"Items ordered.\",\"maxItems\":100,\"items\":{\"$ref\":\"#/components/schemas/Item-3\"}},\"orderedAt\":{\"type\":\"string\",\"nullable\":true,\"description\":\"The date (in UTC) when the order was placed by the customer.\",\"format\":\"date-time\",\"example\":\"2007-12-03T09:15:30.000Z\"},\"orderTotal\":{\"type\":\"number\",\"nullable\":true,\"description\":\"Order total including everything paid by the customer.\",\"example\":19.07},\"currencyCode\":{\"maxLength\":3,\"minLength\":3,\"type\":\"string\",\"description\":\"The 3-letter currency code (ISO 4217) to use for all monetary values in this order.\",\"example\":\"USD\"},\"pickupTime\":{\"type\":\"string\",\"nullable\":true,\"description\":\"Time (in UTC) specified by the provider when the courier or customer is expected to pick up the order.\",\"format\":\"date-time\",\"example\":\"2007-12-03T09:15:30.000Z\"},\"store\":{\"$ref\":\"#/components/schemas/Store-2\"},\"orderAgainUrl\":{\"type\":\"string\",\"description\":\"The link url for reordering.\",\"example\":\"/store/0179860e-8a89-39c2-b9b1-7276683d09f1\"}},\"description\":\"An order placed by a customer.\"}","length":182},{"id":"schema:EaterOrderHistoryResponse","type":"schema","title":"EaterOrderHistoryResponse","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"orders\"],\"type\":\"object\",\"properties\":{\"orders\":{\"type\":\"array\",\"description\":\"List of orders placed by the user. Each item contains details about a specific order.\",\"items\":{\"$ref\":\"#/components/schemas/EaterOrder\"}},\"nextPageToken\":{\"type\":\"string\",\"description\":\"Opaque token used to fetch the following page. If not set, no more orders are available.\",\"example\":\"H12MAF2fFaFFFa\"}},\"description\":\"Response body containing the user's order history.\"}","length":68},{"id":"schema:MetadataObject","type":"schema","title":"MetadataObject","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"storeId\",\"applicationId\"],\"type\":\"object\",\"properties\":{\"storeId\":{\"$ref\":\"#/components/schemas/StoreId\"},\"applicationId\":{\"type\":\"string\",\"description\":\"The plain-text Application ID, provided at partner onboarding, also available on Otter Developer Portal.\",\"example\":\"ad4ff59d-04c0-4c7d-8ca3-e3a673f8443d\"},\"resourceId\":{\"type\":\"string\",\"description\":\"Identifier of the resource that this event refers to, if needed.\",\"example\":\"resource-id-if-needed\"},\"payload\":{\"type\":\"object\",\"description\":\"Object containing details of the given event, if needed.\"},\"resourceHref\":{\"type\":\"string\",\"description\":\"The full endpoint to fetch the details of the resource, if needed.\",\"example\":\"resource-href-id-if-needed\"}},\"description\":\"Information about the event.\"}","length":91},{"id":"schema:EventNotification","type":"schema","title":"EventNotification","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"eventId\",\"eventTime\",\"eventType\",\"metadata\"],\"type\":\"object\",\"properties\":{\"eventId\":{\"type\":\"string\",\"description\":\"Unique identifier of the event.\",\"format\":\"uuid\",\"example\":\"cf0ce51b-d74e-40d3-b177-1925ab4edc0c\"},\"eventTime\":{\"type\":\"string\",\"description\":\"Date of event occurrence.\",\"format\":\"date-time\",\"example\":\"2007-12-03T09:15:30.000Z\"},\"eventType\":{\"type\":\"string\",\"description\":\"The type of the event.\"},\"metadata\":{\"$ref\":\"#/components/schemas/MetadataObject\"}},\"description\":\"Notification message sent on relevant events.\"}","length":65},{"id":"schema:IntentToCancelEvent","type":"schema","title":"IntentToCancelEvent","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"externalIdentifiers\":{\"$ref\":\"#/components/schemas/OrderExternalIdentifiers\"},\"cancellationReason\":{\"type\":\"string\",\"description\":\"The reason for a cancellation.\",\"enum\":[\"REASON_UNKNOWN\",\"DUPLICATE_ORDER\",\"UNAVAILABLE_ITEM\",\"FRAUDULENT_EATER\",\"RESTAURANT_INTERNAL_ISSUE\",\"KITCHEN_CLOSED\",\"CUSTOMER_CALLED_TO_CANCEL\",\"CANNOT_COMPLETE_CUSTOMER_REQUEST\",\"RESTAURANT_TOO_BUSY\",\"UNACCEPTED_ORDER\",\"RESTAURANT_CANCELED\",\"AUTOMATICALLY_CANCELED\",\"LATE_DELIVERY\",\"COURIER_NOT_FOUND\",\"CUSTOMER_NOT_FOUND\",\"UNABLE_TO_DELIVER\"]}},\"description\":\"Event that request the intent to cancel an order.\"}","length":50},{"id":"schema:OrderStatusEvent","type":"schema","title":"OrderStatusEvent","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"status\":{\"type\":\"string\",\"description\":\"Events that represent updates on order status.\",\"enum\":[\"ORDER_ACCEPTED\",\"ORDER_HANDED_OFF\",\"ORDER_READY_TO_PICKUP\",\"ORDER_FULFILLED\"]},\"eventTime\":{\"type\":\"string\",\"description\":\"The time when this OrderStatusUpdateEvent occurred\",\"format\":\"date-time\",\"example\":\"2007-12-03T09:15:30.000Z\"}}}","length":44},{"id":"schema:OrderStatusHistory","type":"schema","title":"OrderStatusHistory","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"description\":\"The Order Status Update History and extra data.\",\"properties\":{\"orderStatusHistory\":{\"type\":\"array\",\"description\":\"Array of OrderStatusEvent\",\"items\":{\"$ref\":\"#/components/schemas/OrderStatusEvent\"}},\"orderAcceptedInfo\":{\"type\":\"object\",\"nullable\":true,\"description\":\"[NEW] Extra information added once the order was accepted by the restaurant. This field is nullable.\",\"properties\":{\"preparationTimeInMinutes\":{\"type\":\"integer\",\"description\":\"[NEW] The time in minutes the restaurant says it will take to prepare the order.\"}},\"required\":[\"preparationTimeInMinutes\"]}}}","length":83},{"id":"schema:PosInjectionStateUpdateEvent","type":"schema","title":"PosInjectionStateUpdateEvent","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"externalIdentifiers\":{\"$ref\":\"#/components/schemas/OrderExternalIdentifiers\"},\"injectionState\":{\"type\":\"string\",\"description\":\"Injection state for an order. \\n * `UNKNOWN` Injection state unknown. \\n * `SUCCEEDED` Injection has succeeded. \\n * `INJECTION_FAILING` Injection attempts failing. Will retry. \\n * `INJECTION_FAILED` Injection Failed. \\n * `MANUAL_INJECTION_SUCCEEDED` Injection was done manually. \\n * `MANUAL_INJECTION_REQUIRED` Manual injection is required. \\n * `SUCCEEDED_WITH_UNLINKED_ITEMS` Injection has succeeded, but there were open items.\",\"enum\":[\"UNKNOWN\",\"SUCCEEDED\",\"INJECTION_FAILING\",\"INJECTION_FAILED\",\"MANUAL_INJECTION_SUCCEEDED\",\"MANUAL_INJECTION_REQUIRED\",\"SUCCEEDED_WITH_UNLINKED_ITEMS\"]},\"injectionIssue\":{\"type\":\"string\",\"description\":\"Injection issue for an order. * `UNKNOWN_INJECTION_ISSUE`: The issue is unknown. \\n * `NO_INJECTABLE_EXTERNAL_SERVICE`: No external service is available for injection. \\n * `ITEM_MAPPING_FAILED`: Failed to map items from the order. \\n * `INCOMPLETE_ITEM_MAPPING`: Some items could not be mapped, but others were successfully injected. \\n * `UNKNOWN_ORDER_ISSUE`: The order has an unidentified issue preventing injection. \\n * `ORDER_TOO_OLD`: The order is too old to be injected. \\n * `ORDER_IMMUTABLE`: The order cannot be modified or injected. \\n * `ORDER_ORIGINATED_FROM_POS`: The order originated from the POS system and does not require injection. \\n * `ORDER_PENDING_ACCEPT_EXPIRED`: The order was not accepted in time, preventing injection. \\n * `INTEGRATION_ERROR`: A general integration error occurred during injection.\",\"enum\":[\"UNKNOWN_INJECTION_ISSUE\",\"NO_INJECTABLE_EXTERNAL_SERVICE\",\"ITEM_MAPPING_FAILED\",\"INCOMPLETE_ITEM_MAPPING\",\"UNKNOWN_ORDER_ISSUE\",\"ORDER_TOO_OLD\",\"ORDER_IMMUTABLE\",\"ORDER_ORIGINATED_FROM_POS\",\"ORDER_PENDING_ACCEPT_EXPIRED\",\"INTEGRATION_ERROR\"]},\"additionalData\":{\"type\":\"object\",\"description\":\"Additional data for integration-specific data\",\"example\":{\"ticketData\":\"Some value for the TicketData\",\"customField\":\"customValue\"}}},\"description\":\"Event that describes current POS injection state\"}","length":226},{"id":"schema:OrderConfirmEvent","type":"schema","title":"OrderConfirmEvent","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"orderId\":{\"type\":\"string\",\"description\":\"Unique ID for the order that was placed.\",\"example\":\"69f60a06-c335-46d9-b5a1-97f1a211c514\"}},\"description\":\"Event notifiying that the order has acquired status CONFIRMED.\"}","length":31},{"id":"schema:OrderReadyEvent","type":"schema","title":"OrderReadyEvent","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"orderId\":{\"type\":\"string\",\"description\":\"Unique ID for the order that was placed.\",\"example\":\"69f60a06-c335-46d9-b5a1-97f1a211c514\"}},\"description\":\"Event notifiying that the order has acquired status READY.\"}","length":31},{"id":"schema:OrderHandedOffEvent","type":"schema","title":"OrderHandedOffEvent","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"orderId\":{\"type\":\"string\",\"description\":\"Unique ID for the order that was placed.\",\"example\":\"69f60a06-c335-46d9-b5a1-97f1a211c514\"},\"courierPhone\":{\"nullable\":true,\"type\":\"string\",\"description\":\"The phone number of the courier.\",\"example\":\"415-234-3212\"},\"courierBodyTempFahrenheit\":{\"nullable\":true,\"type\":\"number\",\"description\":\"The temperature of the courier in fahrenheit.\",\"example\":36.6},\"isCourierWearingMask\":{\"nullable\":true,\"type\":\"boolean\",\"description\":\"Whether or not the courier is wearing a mask.\",\"example\":true}},\"description\":\"Event notifiying that the order has acquired status HANDED OFF.\"}","length":86},{"id":"schema:OrderFulfilledEvent","type":"schema","title":"OrderFulfilledEvent","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"orderId\":{\"type\":\"string\",\"description\":\"Unique ID for the order that was placed.\",\"example\":\"69f60a06-c335-46d9-b5a1-97f1a211c514\"}},\"description\":\"Event notifiying that the order has acquired status FULFILLED.\"}","length":31},{"id":"schema:MenuPublishEvent","type":"schema","title":"MenuPublishEvent","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"menuData\"],\"type\":\"object\",\"properties\":{\"menuData\":{\"$ref\":\"#/components/schemas/MenuData\"}},\"description\":\"Event data containing the upserted MenuData.\"}","length":22},{"id":"schema:NullEvent","type":"schema","title":"NullEvent","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"nullable\":true,\"description\":\"Empty event payload.\"}","length":10},{"id":"schema:ItemSelector","type":"schema","title":"ItemSelector","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"id\"],\"type\":\"object\",\"properties\":{\"id\":{\"type\":\"string\",\"description\":\"Identifier of the item.\",\"example\":\"06ef2722-cbf2-11ec-9d64-0242ac120002\"},\"isModifier\":{\"type\":\"boolean\",\"description\":\"True, if the item is used as a modifier.\"}},\"description\":\"Used to select a specific item.\"}","length":38},{"id":"schema:UpdateItemStatusEntry","type":"schema","title":"UpdateItemStatusEntry","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"selector\",\"status\"],\"type\":\"object\",\"properties\":{\"selector\":{\"$ref\":\"#/components/schemas/ItemSelector\"},\"status\":{\"$ref\":\"#/components/schemas/ItemStatus\"}},\"description\":\"Update the status of an Item to the provided value.\"}","length":29},{"id":"schema:BulkUpdateItemStatus","type":"schema","title":"BulkUpdateItemStatus","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"updates\"],\"type\":\"object\",\"properties\":{\"updates\":{\"type\":\"array\",\"minItems\":1,\"description\":\"List of item status updates.\",\"items\":{\"$ref\":\"#/components/schemas/UpdateItemStatusEntry\"}}},\"description\":\"Event data containing list of item status updates.\"}","length":36},{"id":"schema:UpsertHoursEvent","type":"schema","title":"UpsertHoursEvent","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"required\":[\"menuHoursData\"],\"type\":\"object\",\"properties\":{\"menuHoursData\":{\"type\":\"object\",\"additionalProperties\":{\"x-additionalPropertiesName\":\"menuId\",\"$ref\":\"#/components/schemas/HoursData\"},\"description\":\"Menu IDs to Hours\",\"example\":{\"da0e4e94-5670-4175-897a-3b7dde45bed5\":{\"timeZone\":\"America/Los_Angeles\",\"regularHours\":[{\"days\":[\"MONDAY\",\"TUESDAY\",\"WEDNESDAY\",\"THURSDAY\",\"FRIDAY\"],\"timeRanges\":[{\"start\":\"08:00\",\"end\":\"22:00\"}]}],\"specialHours\":[{\"date\":\"2021-12-31T00:00:00.000Z\",\"timeRanges\":[{\"start\":\"08:00\",\"end\":\"22:00\"}],\"type\":\"CLOSED\"}]}}}},\"description\":\"Event data containing all Menu Hours.\"}","length":76},{"id":"schema:UnpauseStoreEvent","type":"schema","title":"UnpauseStoreEvent","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"string\",\"description\":\"Closure ID. Required to unpause a store, if available.\",\"example\":\"4109d2c9-8bc5-413c-af3e-1c92aa381e41\"}","length":17},{"id":"schema:DeliveryStatusUpdateEvent","type":"schema","title":"DeliveryStatusUpdateEvent","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"provider\":{\"type\":\"string\",\"description\":\"Describes the provider of the delivery.\",\"example\":\"doordash\"},\"courier\":{\"$ref\":\"#/components/schemas/Courier\"},\"estimatedDeliveryTime\":{\"type\":\"string\",\"nullable\":true,\"description\":\"The expected delivery time.\",\"format\":\"date-time\",\"example\":\"2007-12-03T09:15:30.000Z\"},\"estimatedPickupTime\":{\"type\":\"string\",\"nullable\":true,\"description\":\"The expected pickup time.\",\"format\":\"date-time\",\"example\":\"2007-12-03T09:15:30.000Z\"},\"status\":{\"$ref\":\"#/components/schemas/DeliveryStatus\"},\"deliveryStatus\":{\"$ref\":\"#/components/schemas/DeliveryStatus\"},\"currencyCode\":{\"type\":\"string\",\"minLength\":3,\"maxLength\":3,\"description\":\"The 3-letter currency code (ISO 4217) to use for all monetary values.\",\"example\":\"EUR\",\"nullable\":true},\"baseFee\":{\"type\":\"number\",\"format\":\"double\",\"nullable\":true},\"extraFee\":{\"type\":\"number\",\"format\":\"double\",\"nullable\":true},\"totalFee\":{\"type\":\"number\",\"format\":\"double\",\"nullable\":true},\"distance\":{\"$ref\":\"#/components/schemas/Distance\"},\"updatedTime\":{\"type\":\"string\",\"nullable\":true,\"description\":\"The time that the delivery status was updated.\",\"format\":\"date-time\",\"example\":\"2007-12-03T09:15:30.000Z\"},\"deliveryTrackingUrl\":{\"type\":\"string\",\"format\":\"uri\",\"nullable\":true,\"description\":\"The URL to track the delivery.\",\"example\":\"https://www.doordash.com/delivery/track/1234567890\"},\"dropoffInfo\":{\"$ref\":\"#/components/schemas/DropoffInfo\"}},\"description\":\"Event that represent a status update for a delivery.\"}","length":182},{"id":"schema:RequiredAddress","type":"schema","title":"RequiredAddress","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"fullAddress\":{\"type\":\"string\",\"nullable\":true,\"description\":\"Full, human comprehensible address. It is usually formatted in the order appropriate for your locale. Currently only populated for cases in which only single-line address is available.\",\"example\":\"123 Sample Street Ste 100, San Francisco, CA 94103\"},\"postalCode\":{\"type\":\"string\",\"description\":\"Postal code of the address.\",\"example\":\"20500\"},\"city\":{\"type\":\"string\",\"description\":\"The city/town portion of the address.\",\"example\":\"Washington\"},\"state\":{\"type\":\"string\",\"description\":\"Highest administrative subdivision which is used for postal addresses of a country or region. For example, this can be a state, a province, or a prefecture.\",\"example\":\"DC\"},\"countryCode\":{\"type\":\"string\",\"description\":\"CLDR country code. See http://cldr.unicode.org/\",\"example\":\"US\"},\"addressLines\":{\"type\":\"array\",\"nullable\":true,\"description\":\"Address lines (e.g. street, PO Box, or company name) or the full single line address (e.g. street, city, state, country, zip).\",\"example\":[\"1600 Pennsylvania Avenue NW\",\"123 Sample Street Ste 100, San Francisco, CA 94103\"],\"items\":{\"type\":\"string\"}},\"linesOfAddress\":{\"type\":\"array\",\"nullable\":true,\"deprecated\":true,\"description\":\"Deprecated: use addressLines. Address lines (e.g. street, PO Box, or company name) or the full single line address (e.g. street, city, state, country, zip).\",\"example\":[\"1600 Pennsylvania Avenue NW\",\"123 Sample Street Ste 100, San Francisco, CA 94103\"],\"items\":{\"type\":\"string\"}},\"location\":{\"$ref\":\"#/components/schemas/Location\"}},\"description\":\"Address.\"}","length":220},{"id":"schema:RequestDeliveryQuoteEvent","type":"schema","title":"RequestDeliveryQuoteEvent","url":"https://connect.tryotter.com/docs/api-reference/reference/otter-api/","content":"{\"type\":\"object\",\"properties\":{\"deliveryReferenceId\":{\"type\":\"string\",\"description\":\"Generated delivery reference id.\",\"example\":\"d1a5e7c6-a79a-49bc-83bf-4169cd9c9dda\"},\"provider\":{\"type\":\"string\",\"description\":\"the pre-configured fulfillment provider slug in the onboarding process.\",\"example\":\"doordash\"},\"preferredPickupDuration\":{\"type\":\"integer\",\"description\":\"Preferred time for courier to arrive to pick up order. 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